Questions About Our Warranties & Guarantees

How do I know if I have an existing warranty?

If your system is less than 3 years old and you purchased it from Service Experts, it is likely under warranty. The warranty term information should be included with your new system documentation.

back to top

How much does a Platinum PLUS Protection Plan cost?

The cost of the Platinum PLUS Protection Plan varies by location. Please can us now to inquire on the cost of the program in your area.

back to top

What does the 100% Satisfaction Guarantee include?

This guarantee is good for 1 full year and completely covers all our products and services. In addition, we supply manufacturer warranties on many of our systems and products.

back to top

What guarantees do you offer?

Service Experts is proud to provide a written 100% Satisfaction Guarantee on every service we provide. This guarantee is good for 1 full year and completely covers all our products and services. In addition, we include manufacturer warranties and can provide extended warranties on many of our systems and products.

back to top

What is Platinum PLUS Protection?

The Platinum PLUS™ Protection Plan includes all the features and benefits of our PLUS™ Maintenance Agreement, plus it covers your heating and air conditioning equipment under an ongoing worry-free warranty. If the included equipment breaks down at any time, for any reason, our NATE-certified technicians will fix it for FREE, Day or night, 24/7/365 at no additional cost to you. Please call us today for more information on our Platinum PLUS program.

back to top

What warranty come with a new HVAC system?

All our new heating and air conditioning systems include a one year 100% Satisfaction Guarantee AND a PLUS Maintenance Agreement to ensure the system's continued energy-efficient operation. You may customize the length of your system's warranty at the time of system purchase. New HVAC system warranties are available for whatever length you desire.

back to top