Testimonials

There are many reasons to choose us as your home comfort company, but you don't have to take our word for it. Here are real examples of what our happy customers are saying:

To the Wonderful Staff at General Conditioning On June 5th I called about my water heater breaking. your staff said they could send someone out the next day. When I explained that I was pregnant and past due your staff sent someone out that day. Our beautiful daughter was born on June 6th - the very next day. She was healthy, strong and absolutely perfect. I wanted to say how much I appreciated you help in getting my heater fixed immediately. It was so nice to know I was going home to house with hot water. Your company has been wonderful - and really made such an effort to help in such short notice. We greatly appreciate all that you have done for our family.
- Tracy, Andy and Lindsey Gold, Somerville, NJ

I want to say that your company is excellent. I had a problem with my HVAC and your technician, Ahmed, came out & immediately found a remedy to the problem. However, even though the unit started working again, it wasn't producing cool air. Ahmed came back to my home and worked until he figured out what was wrong with the unit. He didn't mind coming back & didn't leave until we were sure the unit was cooling consistently. More important to me, Ahmed s howed me everything that he was doing and desribed in detail possible problems/solutions. I found this to be refreshing and I appreciated his willingness to include me in on the solution to my problem instead of taking on a "just let me fix this" mentality. I enjoyed everything about my experience with your company from the customer service on the phone to the friendliness of the technician. I will highly recommend your company to others.
- Demetrius, Clinton

After having filled out a survey, we were promptly contacted by Cathy, who was more than happy to address the concerns we had due to service received on the business end of our interactions for a service t our furnace. Because of her actions correcting the problem we encountered during a service call, we will continue to use General Conditioning for further furnace maintenance, whereas before we had no intentions to do so. We appreciate her willingness to address customer concerns and her actions today saved your company a lost customer and references to not use you.
- V. Musgrave,

I just wanted to advise you of the excellent service provided by one of your technicians. He not only serviced our problem but assisted my diabetic husband during a low blood sugar attack by contacting an ambulance and calling me to inform me of the problem. He called the ambulance and also put our dog out on our porch to get her out of the way of the ambulance crew AND gave her water also. This is service excellence above & beyond and I want to make sure this tech is recognized for his professional, courteous and helpful conduct.
Joanne

I want to thank you very much for providing my special needs child with the much required AC unit... At about 10AM, James showed up with the new unit and promptly started his installation. At approximately 2pm we had a completely functioning unit with all the checks and balances done.

Without an employee's dedication like James... I feel my special needs child would have been taken to the hospital in respiratory distress. Thanks for the hard, hard work. From me and mine to you and yours THANK YOU.
Vincent

You never cease to amaze me. I have dealt with many of you over the years and I have never had one bad experience with the techs that have come to fix my A/C. You without a doubt, have the BEST service I have ever encountered. I have been raving about you ever since the first time I called you 5 years ago... Keep up the great work!

I called you tonight at 7:45pm. The girl that answered the phone, after I told her my problem, told me to switch the breaker off and then on and wait 20 minutes, if that didn't work to call them back. It didn't work and I called back at 8:10. I had a tech here at 9:30. He fixed the problem within minutes. HOW CAN YOU BEAT THAT! Thanks for your great service!
Mary

The installment crew left our home in better condition than when they arrived. The actual installation was much better than what we had previously. By Monday evening, my family was back in our warm home enjoying our new environment.

Your company and its dedicated employees turned what could have been an awful experience into a highly satisfying experience. When my family's situation was not good, your company went above and beyond to take care of us. I want to commend you on building a great company with professionals who clearly have the needs of the customer always on their mind.
John