Air Conditioning and Heating Unlimited Service Experts
Testimonials
There are many reasons to choose us as your home comfort company, but you don't have to take our word for it. Here are real examples of what our happy customers are saying:
I am writing to commend three of your employees for their outstanding service and I want to let you know what excellent employees they are.
My air-conditioning unit has been declining over the past five years. I turned on the unit for the first time this year anticipating the need to call for the repair service. I saw your ad in the phone book.
Your technician looked at the system, gave me what I thought was a very thorough evaluation of the problem and explained all of the options. I was so impressed with him, with his knowledge and his demeanor that I decided that your company was the one I wanted because these were men I would not mind having in my home. I felt I could trust them and that was very important.
I barely knew they were in the house because they worked so quietely and efficiently. They were obvious professionals. They were friendly, cheerful and capable. I left to run errands feeling totally comfortable with the trustworthy nature of these men.
I must tell you that these men are your greatest assets. They have earned my business and I shall recommend your company to all. Thank you for running such a reputable business and for seeking employees who can be trusted.
Your service is truly EXPERT.
- Ms. J. B., Lakeland
Dear Air Conditioning & Heating Staff:
Thank you for your prompt and courteous service during the installation of the cooling unit in my central air/heating.
I have always known it, but it was a relief to remember that I was in knowledgeable and capable hands.
First, your prompt and courteous service began the moment I called and a technician came out on a Sunday afternoon to access the problem and tell me what I needed and what day to expect the installation.
Secondly, your other staff member kept me informed of the change in the time of the repair and answered my questions.
Finally, your service technicians braved the sweltering heat in my attic and had the repair done in no time.
I appreciate everyone working as a team. I did not have to stay away from my home extra days and I was only gone from work a couple hours for this repair.
- Ms. A.B., Memphis
I just wanted to commend your installers, for the work they did in my home last week. They were polite, considerate of my home, and according to the code inspector, did a superior job.
As a widow, I am always apprehensive when strangers come to my home to do work. But your men were a welcome sight. I felt at ease with them right from the beginning.
I am glad your company knows that they will be judged by the people who represent them, starting with the secretary who answers the phone. Everyone that I have encountered has made me feel that I made the right decision to go with your company.
- Ms. A.C., Memphis
I wanted to let you know how pleased we are with our new Lennox air conditioning system. The XC21 is so quiet that we can barely tell when it kicks on which is a world of difference from the Carrier unit you replaced that required that we turn up the television set and yell over it when it was running. We have been very comfortable with the new unit even on these hot days.
And the best news yet, the last two MLGW bills I paid were for $93 (the late May due date)and $97 (the late June due date)-this compares to $108 and $137 for the same period last year. Taking in to consideration this year's warmer temperatures I couldn't be more pleased! I don't know that we even had a chance to use the heat after the installation because it seemed like summer came early this year but we're looking forward to enjoying the extra savings and comfort through next winter (and many winters thereafter) with our new G61V furnace. I'm glad we decided to have both systems replaced at the same time, we're looking forward to many trouble-free years.
We've noticed a huge difference with our sinus problems and allergies since your technicians cleaned our ductwork and installed the new HC16 filtration system. I had grown accustomed to waking up at least 3 times a week with sinus headaches and stuffiness and it rarely happens now!
I was very impressed with your technicians. They worked tirelessly to get this installation done quickly and they had obstacles to overcome. They had tight spaces to work in even after we tried to clean out our attic and then when cleaning the ductwork they had to work around the 26 years of furniture and "stuff we've accumulated by living in the same house all this time. They didn't complain, they were very careful and they were courteous. I have nothing but praise for all of your technicians, the installers and your supervisor.
- Ms. B.W., Germantown
Thank You. From allowing my scheduling on the web, to the great communications that followed, to the exceptional service performed by a true professional. This was a great experience. I will be calling again and have already referred you to a number of friends and co-workers.
- Julian, Memphis
Charles has been here several times and my husband and I have found him to be extemely thorough and polite. He answered all our questions in detail and seemed very knowledgeable about different A/C products. It is very reassuring to have a company we can count on to provide such exceptional service all around. Thank you.
- Barbara, Memphis
I just wanted to advise you of the excellent service provided by one of your service techs. He made a call at our home today and not only serviced our problem but assisted my husband who is diabetic and was having a low blood sugar attack by contacting an ambulance for him and then picking up our phone, after me trying numerous times to reach my husband, to inform me of the problem. He called the ambulance and also put our dog out on our porch to get her out of the way of the ambulance crew AND gave her water also. This is service excellence above and beyond and I want to make sure this tech is recognized for his professional, courteous and helpful conduct.
Thank you,
Joanne
I want to thank you very much for providing my special needs child with the much required AC unit... At about 10AM, James showed up with the new unit and promptly started his installation. At approximately 2pm we had a completely functioning unit with all the checks and balances done.
Without an employee's dedication like James... I feel my special needs child would have been taken to the hospital in respiratory distress. Thanks for the hard, hard work. From me and mine to you and yours THANK YOU.
Sincerely,
Vincent
You never cease to amaze me. I have dealt with many of you over the years and I have never had one bad experience with the techs that have come to fix my A/C. You without a doubt, have the BEST service I have ever encountered. I have been raving about you ever since the first time I called you 5 years ago... Keep up the great work!
I called you tonight at 7:45pm. The girl that answered the phone, after I told her my problem, told me to switch the breaker off and then on and wait 20 minutes, if that didn't work to call them back. It didn't work and I called back at 8:10. I had a tech here at 9:30. He fixed the problem within minutes. HOW CAN YOU BEAT THAT! Thanks for your great service!
With great appreciation,
Mary
The installment crew left our home in better condition than when they arrived. The actual installation was much better than what we had previously. By Monday evening, my family was back in our warm home enjoying our new environment.
Your company and its dedicated employees turned what could have been an awful experience into a highly satisfying experience. When my family's situation was not good, your company went above and beyond to take care of us. I want to commend you on building a great company with professionals who clearly have the needs of the customer always on their mind.
Sincerely,
John