New Service Plans Meet A Wide Variety Of Customer Needs

Service Experts announced today a comprehensive and enhanced set of service plans that are designed to meet the needs of every homeowner. Many contractors will offer a single, simple maintenance plan with only limited benefits to the homeowner. With these new HVAC service plans, Service Experts locations are now offering a range of services and features in addition to new product and service discounts.

Performance Inspections: Quick and easy system assessment

hvac system performance inspectionThe first of the service plans is a new, low-cost Performance Inspection.  The Performance Inspections is a visual inspection designed to provide a system performance assessment and air quality consultation for customers who want to know the current operating condition, safety and efficiency of their home heating and cooling equipment. The inspection also includes our Home Health™ Report Card, which is a comprehensive indoor air analysis report.

The Performance Inspection is ideal for anyone needing  to understand the condition and efficiency of their existing heating and air conditioning system, or would like a second opinion on work that’s already been done. Allergy sufferers and others suffering from respiratory problems could also benefit greatly from the professional air quality assessment. A key new feature of the Performance Inspection is that customers can opt to receive my monthly email comfort tips.

Precision Tune-ups: Professionally certified HVAC maintenance

hvac system precision tune-upThe Precision Tune-up, the next level service plan, includes everything offered by a Performance Inspection, but also provides an additional system cleaning and lubrication. Tune-ups help to maintain system performance and could provide up to 30%* in energy savings. The U.S. Department of Energy strongly recommends homeowners have tune-ups on each of their heating and cooling equipment to ensure proper efficiency and operation.

PLUS™ Maintenance Agreements: Ongoing prescheduled service

PLUS heating and air conditioning maintenance planThere are many new and improved benefits to the Service Experts PLUS™ Maintenance Agreement. This is an ongoing maintenance service plan that makes tune-up service much easier by providing prescheduled appointments and 24/7/365 front-of-the-line service, among many other program benefits. Scheduling maintenance in advance helps ensure the system receives the routine periodic care needed to operate continuously and efficiently during peak usage seasons, and can provide many additional years of home comfort. A 15% discount on all heating and air conditioning parts and services still applies, but there are now some great new benefits of the PLUS Maintenance Agreement, including:
  • A lifetime thermostat warranty for the life of the agreement
  • A SamBucks Rewards program, providing annual ‘member-only’ discount certificates for new products, plus a $50 referral SamBuck to pass on savings to a friend or relative
  • New payment options let customers pay when and how it’s most convenient for them
  • Additional ‘member-only’ email offers from Service Experts and Service Experts partner companies, providing additional discounts or free services from a range of service companies
  • A free biocide pan treatment to reduce the likelihood of algae and other fungus in the cooling equipment’s drain pan

Platinum PLUS™ Protection Plan: Worry-free heating and cooling

heating and air conditioning warranty protectionLast, but certainly not least, there’s the new Platinum PLUS™ Protection Plan (coming to more locations in October). This plan provides customers ALL of the features and benefits of all the other service plans, as well as:
  • FREE parts
  • FREE repair services
  • An instant comfort system replacement allowance
This plan is perfect for customers who would like to avoid replacing their system for as long as possible, and want the security, efficiency and cost-effectiveness of free repair service. New or existing homeowners who have a home warranty that does not cover their heating and air conditioning equipment may also greatly benefit from owning a Platinum PLUS Protection Plan.

For more information on any of these Service Experts service plans, click here, call 888.HEATCOOL or contact us by email.

Press Release
*Actual savings may vary due to
age and condition of equipment

Posted: 8/28/2008 3:33:57 PM by Sam