When You Go Platinum, You're Golden
PLUS™ Maintenance Agreement customers know the many benefits we provide. We automatically schedule and perform your furnace and A/C Precision Tune-Ups during the year to help assure you of maximum savings on your energy bills. You also receive 24/7/365 priority service, product and service discounts, a lifetime warranty on your thermostat, SamBucks Rewards and more. But there’s another level of HVAC service and protection available for the ultimate peace of mind of Service Experts customers like you.
The Platinum PLUS™ Protection Plan includes ALL features and benefits that you enjoy with your PLUS Maintenance Agreement, AND your major heating and air conditioning components are covered under a reliable, worry-free plan. If the included equipment breaks down at any time, for any reason, our NATE-certified technicians will fix it free, day or night, 365 days a year, with no deductible, no service charge, and no out-of-pocket expenses.** And as a Platinum PLUS customer, you are also eligible for a generous replacement allowance toward the cost of a new heating and air conditioning system. So, call us today at 1-888-HEATCOOL (432-8266) to learn how the Platinum PLUS Protection Plan can provide you with guaranteed peace of mind. Here's what some our customers are saying about Platinum PLUS:
“We were very pleased with the quality of service we received at our home for the fall cleaning and tune-up of our heating system. Your company has always provided excellent people and response to our heating and cooling needs. We thank you for the security of knowing you will be there for us.”
“My 82-year-old mother has a Platinum PLUS Protection Plan with your company. Last Monday, I found out her heater wasn’t working. I contacted your office and you had a technician out the same day. He was polite with a caring attitude. He was able to locate two problems with her unit. He had the first part, but not the circuit board needed. Due to the late hour, he was not able to pick one up at the supplier, so he made some calls and located the part on another technician’s truck. After talking to his supervisor, he drove to a nearby community to pick up the part so my mom would not have to go without heat that night. He returned and got the heat going. It appears your company and employees understand and care about your customers.”
** Certain coverage exclusions and limitations apply