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IMPORTANT: Please call 1-888-HEATCOOL now and do not use this form if you require service in the next 4 hours or have a heating, cooling or plumbing emergency. Before scheduling online: Check that the thermostat is on and set to the right temperature. Move the temperature up or down to see if the system is operational. Check all fuses or breakers; switch breakers off, then on. If applicable, see if the pilot light is out. If so, call 1-888-HEATCOOL immediately.

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