HVAC Repair Service
High-quality HVAC Repair Service is Here
You never really notice when it's working, but when your HVAC system breaks down, will you have a way to heat or cool your home, especially during extreme weather?
Home comfort (HVAC) systems are complicated pieces of machinery. They can be thought of as the engine that drives your home. And like any car, without routine maintenance tune-ups, breakdowns are more likely to occur. When they do, we're the company to call. Our NATE-certified technicians will fix it right the first time, every time.
The Repair Service Process, What to Expect
Our phone lines are open 24 hours a day, 7 days a week, 365 days a year. For repair service requests, the customer service person will give you several available appointment times so you can choose the most convenient for your schedule. PLUS™ Maintenance Agreement customers receive priority service, no matter how busy we are.
Shortly before the scheduled appointment time, we'll call you to confirm your appointment and to let you know your technician is on the way. After your NATE-certified technician arrives, they will confirm once more the problem you are experiencing. Then, like a family doctor, they will diagnose the system's problem.
After the diagnosis, the problem will be explained to you clearly. First the technician will explain what the problem was, then provide you with a list of the repairs that must be done right away to fix it right away. They will also provide suggestions for future repairs that may need to be done, but are not necessary to get the system functioning immediately. They'll also inform you of what you can do to prevent future breakdowns with a routine maintenance program. If the home comfort system is near the end of its life span or is costing you more than it should, your technician will explain how easy and cost-effective it can be to simply replace it with a newer, energy efficient system.
All of the pricing for repairs is provided upfront and are all-inclusive. Besides applicable taxes, there are no additional or surprise costs.
After you have authorized the repairs you would like to be performed, the technician will then complete the repairs, collect payment, and you and your family will be comfortable once again. The repairs, as well as any services and equipment we offer is covered by our complete 100% Satisfaction Guarantee.
Remember, you could easily save hundreds, even thousands of repair and energy dollars now by investing in a PLUS service plan. Friendly, professional heating and cooling tune-up and warranty services are provided and conveniently scheduled for you by renewing or purchasing a PLUS™ Maintenance Agreement or Platinum PLUS™ Protection Plan.