Testimonials

There are many reasons to choose us as your home comfort company, but you don't have to take our word for it. Here are real examples of what our happy customers are saying:

Michael was very courteous and timely. He was very clean cut and professional and very disciplined in making sure he kept from tracking anything into the house. He was thorough and based on his discussions of your services and our situation, we even chose to add insulation to our home.
- S. Lucas, Alabaster AL

The work was done quite well and finished as soon as possible in a very polite and professional manner. Thank you!
- Ms. B.M.S., Homewood AL

We had a wonderful experience with your technicians. They were courteous and professional. We appreciate all that you do!
- MS. L. W., Birmingham AL

All of my experiences have been good with Steel City but today I had a particularly good visit from Erin. Prompt , helpful, courteous etc. He represents your company well. His visit conveys confidence in your company. Thank you.
- Louis, Birmingham

Just wanted to give the company a compliment...Everyone has been so nice and knowledgable and it is so refreshing to know that you guys are so reliable! We had our free yearly maintenance done today and were very pleased with the service we received. Thanks so much!
- Ashley W, Birmingham

I just wanted to advise you of the excellent service provided by one of your technicians. He not only serviced our problem but assisted my diabetic husband during a low blood sugar attack by contacting an ambulance and calling me to inform me of the problem. He called the ambulance and also put our dog out on our porch to get her out of the way of the ambulance crew AND gave her water also. This is service excellence above & beyond and I want to make sure this tech is recognized for his professional, courteous and helpful conduct.
Joanne

I want to thank you very much for providing my special needs child with the much required AC unit... At about 10AM, James showed up with the new unit and promptly started his installation. At approximately 2pm we had a completely functioning unit with all the checks and balances done.

Without an employee's dedication like James... I feel my special needs child would have been taken to the hospital in respiratory distress. Thanks for the hard, hard work. From me and mine to you and yours THANK YOU.
Vincent

You never cease to amaze me. I have dealt with many of you over the years and I have never had one bad experience with the techs that have come to fix my A/C. You without a doubt, have the BEST service I have ever encountered. I have been raving about you ever since the first time I called you 5 years ago... Keep up the great work!

I called you tonight at 7:45pm. The girl that answered the phone, after I told her my problem, told me to switch the breaker off and then on and wait 20 minutes, if that didn't work to call them back. It didn't work and I called back at 8:10. I had a tech here at 9:30. He fixed the problem within minutes. HOW CAN YOU BEAT THAT! Thanks for your great service!
Mary

The installment crew left our home in better condition than when they arrived. The actual installation was much better than what we had previously. By Monday evening, my family was back in our warm home enjoying our new environment.

Your company and its dedicated employees turned what could have been an awful experience into a highly satisfying experience. When my family's situation was not good, your company went above and beyond to take care of us. I want to commend you on building a great company with professionals who clearly have the needs of the customer always on their mind.
John