Testimonials

There are many reasons to choose us as your home comfort company, but you don't have to take our word for it. Here are real examples of what our happy customers are saying:

I am a Realtor with Keller Williams. I realized at 11:00 AM on the day of closing on a house, that the seller had not had the HVAC service per the contract. I called your company and expected to be told that a service call would be 3 to 4 weeks out (because of the extreme heat we were having.) To my surprise, I was told that someone would be there in a couple of hours. One of your technicians arrived promptly at 3:00PM the same day and serviced the HVAC in time to make our closing. He was very pleasant, professional and perfect! Thanks for the great job! I will pass your name along to others.
- Ms. P.D., Atlanta

After having a service contact with Peachtree Service Experts for about two years, we have had the pleasant opportunity to meet several of your technicians. All have been good. M.W. has been dispatched to our home on several occasions for various problems as well as annual inspections. Each time he further impresses us with his technical knowledge and professional manner. It is obvious he truly enjoys his profession and strives each day to become better and better. If a person is a true reflection of a company, then M.W. is a reflection of Peachtree Service Experts -- you guys have a great organization. Congratulations on having him as part of your team He is a true asset. P.S. Please us as a reference at anytime.
- Mr. Rob S., Duluth

Big thanks to Eric M. - my Comfort Advisor and a VERY BIG THANKS to my installer, Salil C who did an excellent install of my new Trane xV80 last Tuesday. They were very courteous and knowledgeable. I needed to have a little tape retaped on a pipe by the tvx coil today but they did an excellent job and my family and I want them to be recognized for a job well done. I will be telling all two thousand homeowners in Water's Edge about them. Please let them know how much we appreciate the good job they did. Well done and thanks again.
- Mr. Willie J., Atlanta

Last Spring, my husband and I purchased a new Lennox 21 SEER Air Conditioner and Furnace from Peachtree Service Experts. It was one of the best decisions we have made! I met with sales people from several companies before making my decision, but after meeting one of your Comfort Advisors, it was an easy decision to make. He was extremely professional and informative. He spent time with us really making sure we had a unit that was going to fit our needs. I couldn't be happier with our Lennox. The last few days have been in the nineties and I overhear people saying that their air conditioners can't keep up with that kind of heat. I don't have that problem! I actually have condensation on my windows I keep it so cold. The bonus is that my electric bill has practically been cut in half compared to last summer. Thank you for selling only the best, and hiring only the best.
- Mr. & Mrs. M., Atlanta

Once again, Peachtree Service Experts stand above all others. I called yesterday morning @ 8:30 AM with a problem with my downstairs A/C. By 3:30 PM that same day, a technician diagnosed and fixed my problem. He explained what had occurred and was extremely polite and courteous. He is a true credit to your fine organization. Keep up the Great Work!
- Mr. Bill B., Atlanta

I just wanted to comment on the great customer service experience I had with your employee Lawrence. Not only was he early (on time? Wow, that's a first for the service industry), but he was incredibly articulate and knowledgeable about the products; he helped me to be more efficient and get the most out of my furnace; he helped replace my filter; he tuned up both my a/c and my heater; he was also very friendly and trustworthy. It was one of the best customer service experieces I've ever had. As a marketing professional in the services industry, I know how difficult it is to train and find employees that embody values that your company has. I appreciated Lawrence and in an economy and 'days like these' where 'profit' supersedes everything it seems, it is nice to know that there is a commitment to such outstanding customer support and training. Lawrence not only met them, but he completely exceeded them. He is welcome in my home always. Thank you for the wonderful service Lawrence and Peachtree. Please make it a point to tell Lawrence what an asset he is to your company.
- Chadwick, Atlanta

I just wanted to advise you of the excellent service provided by one of your technicians. He not only serviced our problem but assisted my diabetic husband during a low blood sugar attack by contacting an ambulance and calling me to inform me of the problem. He called the ambulance and also put our dog out on our porch to get her out of the way of the ambulance crew AND gave her water also. This is service excellence above & beyond and I want to make sure this tech is recognized for his professional, courteous and helpful conduct.
Joanne

I want to thank you very much for providing my special needs child with the much required AC unit... At about 10AM, James showed up with the new unit and promptly started his installation. At approximately 2pm we had a completely functioning unit with all the checks and balances done.

Without an employee's dedication like James... I feel my special needs child would have been taken to the hospital in respiratory distress. Thanks for the hard, hard work. From me and mine to you and yours THANK YOU.
Vincent

You never cease to amaze me. I have dealt with many of you over the years and I have never had one bad experience with the techs that have come to fix my A/C. You without a doubt, have the BEST service I have ever encountered. I have been raving about you ever since the first time I called you 5 years ago... Keep up the great work!

I called you tonight at 7:45pm. The girl that answered the phone, after I told her my problem, told me to switch the breaker off and then on and wait 20 minutes, if that didn't work to call them back. It didn't work and I called back at 8:10. I had a tech here at 9:30. He fixed the problem within minutes. HOW CAN YOU BEAT THAT! Thanks for your great service!
Mary

The installment crew left our home in better condition than when they arrived. The actual installation was much better than what we had previously. By Monday evening, my family was back in our warm home enjoying our new environment.

Your company and its dedicated employees turned what could have been an awful experience into a highly satisfying experience. When my family's situation was not good, your company went above and beyond to take care of us. I want to commend you on building a great company with professionals who clearly have the needs of the customer always on their mind.
John