Testimonials

There are many reasons to choose us as your home comfort company, but you don't have to take our word for it. Here are real examples of what our happy customers are saying:

Recently, one of your technicians fixed my furnace which was not working. His name was Mark and I was extremely satisfied with the quality of his work. I was impressed with Mark’s ability to diagnose the problem. Within a very short time he was able to figure out what was causing the problem and then made the correct adjustments to get the unit working. It was a pleasure to see a PROFESSIONAL at work. Employees like Mark are what makes Stevenson’s such a great organization to do business with.
- John P., Springfield, OH

I was very impressed with my service tech Chuck. When he came to my home he saw I had ice on my steps and asked for my hand to guide me down them. This kind gesture took me by surprise. He kept me informed of the steps he was taking to repair my system, and then took an extra few minutes to explain the operation of my system. Chuck, as well as Stevenson’s truly go above and beyond the call.
- Shirley H., Springfield, OH

Steve was at our home today. He was very thorough and knowledgeable. He also convinced us to upgrade key components of our systems due to his persuasive explanation.
- Dennis, Eaton

I wanted to drop a note to commend the work that Joe did at our home in St. Mary's, Ohio last weekend. Joe made the long trip up from Beavercreek and had to contend with a heating/cooling system that was not only old, but not exactly plumbed or wired in the most orthodox way. While most other guys would have called it quits, he used the knowledge he had, and all the resources he had available to him (including using his cell phone to take photos and send them to his co-workers) to battle through and solve our problem. When he left, our heat pump, furnace, and air conditioning were working like a champ, and he left me with plenty of tips to keep an eye on the system. He definitely is the kind of employee you want representing your company, and reinforced why we use Service Experts at both of our homes! We definitely thanked him for his efforts, but wanted to make sure that the rest of the company knew we appreciated it as well.
- Ekow & Marie, Cincinnati

Thank You!!! These two words are small but mean so much. I am so grateful to you and your company for your generosity. For helping me. Thank you very much. You will always be in my thoughts and prayers. May God bless you all always. Thank you for your help and kindness. Merry Christmas, have a happy holiday season.
- Sheila B.,

Your service technician and supervisor, as well as your plumber were at my elderly mother's house recently to service her furnace and we were very impressed with their knowledge, professionalism, friendliness and over all care for furnace and plumbing units. They advised us on what needed to be done and also found some repair concerns that we did not know about. All three of your employees went out of their way to explain in detail to her and I so we really understood.
- Alice N & Donna S, Kettering

I just wanted to advise you of the excellent service provided by one of your technicians. He not only serviced our problem but assisted my diabetic husband during a low blood sugar attack by contacting an ambulance and calling me to inform me of the problem. He called the ambulance and also put our dog out on our porch to get her out of the way of the ambulance crew AND gave her water also. This is service excellence above & beyond and I want to make sure this tech is recognized for his professional, courteous and helpful conduct.
Joanne

I want to thank you very much for providing my special needs child with the much required AC unit... At about 10AM, James showed up with the new unit and promptly started his installation. At approximately 2pm we had a completely functioning unit with all the checks and balances done.

Without an employee's dedication like James... I feel my special needs child would have been taken to the hospital in respiratory distress. Thanks for the hard, hard work. From me and mine to you and yours THANK YOU.
Vincent

You never cease to amaze me. I have dealt with many of you over the years and I have never had one bad experience with the techs that have come to fix my A/C. You without a doubt, have the BEST service I have ever encountered. I have been raving about you ever since the first time I called you 5 years ago... Keep up the great work!

I called you tonight at 7:45pm. The girl that answered the phone, after I told her my problem, told me to switch the breaker off and then on and wait 20 minutes, if that didn't work to call them back. It didn't work and I called back at 8:10. I had a tech here at 9:30. He fixed the problem within minutes. HOW CAN YOU BEAT THAT! Thanks for your great service!
Mary

The installment crew left our home in better condition than when they arrived. The actual installation was much better than what we had previously. By Monday evening, my family was back in our warm home enjoying our new environment.

Your company and its dedicated employees turned what could have been an awful experience into a highly satisfying experience. When my family's situation was not good, your company went above and beyond to take care of us. I want to commend you on building a great company with professionals who clearly have the needs of the customer always on their mind.
John