"The technician was very professional. The job wound up taking a lot longer than the initial estimate expected. He insisted that we pay the original quoted price, even t...
"The technician had orders to replace the garbage disposal. When he was there he told my 85 year old mother that the pipes were old and should be replaced. There was nothi...
"Not only did the installation go smoothly, but Gene and Brad were polite and professional every step of the way. They were here for 11 hours and their manner and courtesy...
"Everything was checked, questions were asked of me and what was done was fully explained to me."
"Nate, who has attended our house on a few occasions recommended we consider a new furnace and air conditioner. She set up a meeting with Dano who made a very professional...
"Jason came on time and was very efficient. "
"I was very satisfied with the service provided by the service man"
"The technician was prompt, courteous and knowledgable."
"The thermostat that activates the AC began malfunctioing a day or two after servicing. It read 4-5 degrees above the two heating thermostats and would not run off automat...
"Very efficient "
"This is a test review"
"timely and helpful in suggestions to improve cooling"
"Technician on time and very efficient and polite in his work."
"Because the man was very honest and explained things very well. He did not pressure me in any way. "
"The technician was professional and thorough"
"Mike was cheerful and very informative about my air conditioning unit. He had helpful hints to be cost efficient . He's definitely a five star rep. "
"Tech Lance arrived within specified time frame; tech very knowledgeable, efficient & neat; answered all questions; "
"Technician arrived ahead of time, was very competent and completed the services in about 40 minutes"
"Residential Sales Consultant and the technicians involved in the installation were punctual, professional, neat/tidy and technically competent"
"The technician appeared to take his time in servicing the equipment."
"THERE IS NO OTHER ANSWER"
"The tech was on time."
"Ryan throughly diagnosed the problem and in response to his assessment replaced our thermostat, we have had no problems since"
"Excellent Service !"
"The technician was very polite and considerate of our house. Put on shoe protectors every time he came into the house."
"technician was very thorough, even though the problem did not repeat. "
"Steven thoroughly checked our system. He made one minor adjustment and all is well."
"Sales person came with service person and now I'm told I need an expensive repair or new unit. Neither offered to show me the cause or be specific on how long unit might ...
"He arrived on time and explained the problem well."
"Professional & thorough "
"Albert was very thorough, He explained why he did everything on his check list. He showed us the UV lamps and explained why they needed to be replaced. We wish we could...
"I was fuming because my system stopped running and it is brand new. The lady on the phone got a tech quickly to my house. The tech was professional competent and with a g...
"On time and knew what he was doing ."
"He did an amazing job and had to deal with adverse weather conditions "
"He went right to work, and was very professional. He even arrived earlier than expected!!!"
"Tech was excellent made sure we had heat before he left. Came back the next day to fix completely. "
"Emergency service came asap."
"Very professional Tech"
"Great Tech and service on time."
"The tech had a filter on his truck! "
"Service went as expected with no surprises"
"Job well done and very professional and informative."
"Tech was extremely professional, pleasant and knowledgeable . "
"Because the technician was very thorough, took his time to make certain everything was running well. Other companies I've used are in and out the door in 15 minutes."
"The technician was polite, thorough and answered all questions."
"The Tech explained everything he was doing and why."
"Outstand Service on repair of our A/C. Want Peter back for any other repairs we should have."
"Both technicians were very professional and diagnosed the problem accurately. They located a replacement and fixed the furnace the same day. You couldn't ask for more. "
"Knowledgeable and polite technician"
"The 2 men that came to my home were polite, clean and made sure I understood what they were going to do. They ask me if I had any questions and answered them so I unders...
"My tech was polite and professional. He did job in a timely manner"
"The technicians was friendly and respectful."
"Houston Brown is an excellent technician. He is very thorough and completed the tune up quickly."
"Workers were efficient, on time, clean and informative,Very pleasant to deal with."
"ON TIME, COURTEOUS, PROFESSIONAL"
"On time, knowledgeable, friendly"
"Technician (James?) was on time, explained everything he was going to do clearly and provided me with documentation at the end."
"Technician seemed to be pushing for me to buy a new system. Hoe nice that he so enjoys spending other peoples money so freely."
"They were pleasant
"He was very knowledgeable and added info I might need"
"Service Experts always maintains the highest quality customer care: knowledgeable, polite, punctual. "
"all always give us very good service and we tell others what good service that all give to your customers."
"limited feedback, other than the system is working"
Sense of humor"
"(1) Knowledge of technician...I explained the symptoms and he diagnosed the problem accurately immediately, then fixed it.
(2) Speed of response to my call."
"Mike is always helpful."
"Alex was very professional and explained everything well."
"Prompt, courteous, efficient."
"The job was done."
"The technician called and said he had a cancellation and could come over sooner if we wanted him to. Yes, of course that was fine. He was very courteous, polite, seemed t...
"Technician was polite and answered any questions we asked."
"Service technician was prompt, professional, and knowledgeable. Routine service was performed in an efficient manner."
"Have always enjoyed having your techs out to provide our HVAC maintenance. They have always been very professional, and knowledgeable. These two techs were no exception...
"Good advice; customer discount; came on Sat. Evening to prevent issue; nice guy"
"Service wa acceptable but not excellent ."
"Prompt, courteous, provided useful information"
"Tech was very knowledgeable and explained everything to me"
"The young man did a great job"
"The technician is honest, skillful and has patient."
"Ian was very quick to come to our assistance and very informative. He was easy to relate to in terms of what was happening in the replacement of our water tank."
"Brandon was prompt, friendly and knowledgeable. I am very happy with the work he did."
"Arrived on time and went right to work. Worked well with my two dogs."
"Thomas was courteous and helpful. He explained the problem carefully, and though I didn't like the explanation (my fault for using the wrong filters), he was thoughtful a...
"Technician very professional "
"Because it's true ."
"Explained everything for me and was very informative."
"Found and fixed an annoying noise in blower motor."
"My service technician is very professional and is able to assist me with questions. "
"Technician was on time, explained what he was doing, answered my questions clearly, and was very professional."
"Had person before super service"
"Wasn't allowed to speak with supervisor: the last two years I've paid over 600.00 for freon for my unit comfertech installed in 2013"
"He did a good job."
"Very professional... found a problem and was able to correct it quickly"
"Courteous, knowledgeable technician."
"On time, quick service, polite technician."
"Excellent service, great job. Courteous and friendly service technician"
"The technician was here on time and explained what he would be doing. He was courteous and made sure he covered his shoes before entering my home. He explained that a pa...
"Technician was with another man who was on his cell phone, speaking very loudly for a lengthy period of time and anytime I walked downstairs they were both standing aroun...
"Technician appeared professional and went out of his way to tell me what he found with my system."
"Bryce was quick and informative about service findings "
"Our technician, Christian, was very knowledgeable and respectful."
"Receive a phone call setting up time & information I might need.
Tech was very thorough & set up parts I need in the near future.
Tech was very thorough &...
"When the first service person was unable to come due to health reasons, we were inforned right away and someone else was sent as soon as possible. Al was very courteous a...
"Technician was polite, worked efficiently and answered any questions I had."
"On time and done quickly without disruption to routine."
"He do not complete the job to my satisfaction"
"Your service rep was very cordial and very thorough. He went the extra mile in cleaning the AC unit. "
"our technician has been coming to our home for a number of years and knows it well- It makes it an easy process when he comes now. No one has to show him where everything...
"The technician who came to my house was prompt, courteous, and knowledgeable. He told me about surge protectors that are now available that can protect the electronics in...
"The tech was very complete in both his service work and in explaining the condition of our unit. Not trying to sell, but making sure we understand our sixteen year old s...
"Technician arrived on time and did a good job."
"Knowledge with a Heart!"
" Very pleased with his service. "
"Called because of an emergency; technician arrived in about two and a half hours. "
"Nick was quick and courteous. "
"This probably isn't due to the technician, and I accept some responsibility myself. When the technician arrived, however, he told me how much it was going to be, and I f...
"Very satisfied with the tech. However, appointment was between 12 & 2pm and called at approx. 1:30 to see what time the tech. would be arriving since I had not heard any...
"Service was done quickly with no issues "
"on time, courteous, efficient."
"I called at 7 15 am because my furnace was not working. The lady who answered the call was very helpful and charming and within 10 minutes called me back to say that a se...
"Tech was very helpful and informative. "
"Efficiently took care of all aspects of service and in addition was very flexible about coming back the next day (Saturday) to finish service when we had a medical emerge...
"great service technition"
"Service was prompt and done professionally."
"They did the job when they said they would and didn't bother me and kept the work area clean."
"Satisfied with the service I received over the years."
"He did an excellent job and explained everything to me in an easy to understand way."
"Mike is very thorough and explains everything well. He suggested how our system could work more efficiently."
"I thought the technician was very good and would like to request him again. His last name is Arnold, not sure of his first name."
"Thorough abd professional"
"Excellent attention to detail by Craig. Best service technician we have ever had."
" The service was great, but we purchased our sump pump from Service experts in the same part had to be replaced again which is very concerning."
"technician did workman like job."
"They always arrive in the window as specified, are courteous and helpful with any further advice they can give."
"Technician was able to fix an on-going problem that we have been having."
"Bob was very personable... he explained what he was doing and showed me how to interpret the results of his check. A great gentleman to be facing customers!"
"Initially I called for service on my master unit, the fist technician came out and diagnosed the problem. My unit was fine, it was a failing breaker that was causing my ...
"Both technicians were courteous and professional."
"The team came and fixed my problem immediately. Small matter but one I could not have fixed myself. "
"John was great. Answered any questions I had and was extremely helpful. I could tell immediately he was a hard worker and there to help. "
"Technician was very pleasant and efficient and informative"
"Teck knew what he was doing "
"Mr. Jeff Ombry treated his service as an experienced technician with concern and knowledge . I will use him for future services since my terrible time I had previously i...
"He was ahead of schedule, professional, knowledgeable, neat, efficient, fast diagnosis and positive problem solving solution."
"Prompt, clean and friendly service."
"excellent service as always."
"Very nice and knowledgeable technician whom I have known for years. As far as I can tell, he did an excellent job. Also provided a key tip as to why my system was making ...
"They were great John assessed the issue quickly. John applied the new board to furnace. Very professional and courteous guys. John shared a lot of information for future...
"arrived on time. Provided good communications and expectations. "
"On time, thorough inspection and recommendations. Made recommendations for replacement due to Freon leaking. "
"I think Lee is the best technician you have"
"Service with a smile !! They knew their stuff and were terrific !!"
"Tech was on time, professional, was focused on the work to be done, kept me apprised of what he was doing / what he was seeing, and answered questions that I had. "
"Technician arrived on time, was professional, friendly, able to explain my questions."
"I don't feel like the service was as thorough as usual. "
"Appointment process very efficient. Appreciate the call prior to the technician arriving. Technician was professional and politel"
"While we had concerns about the sales presentation - 5 - the installation was a 10"
"he did his job too quickly. He washed the outside coil without unscrewing the panels. He did not check how much coolant is left and it is a major problem with my AC becau...
"I felt he did a very thorough job and left very good descriptions of what he did and what was needed."
"Our technician was very knowledgeable, helpful in answering our questions and such a nice young man! Donelson Air is very lucky to have him!
"Dave was friendly and very professional in the execution of his servicing our heating units."
"This service technician was the best. He explained things clearly and worked efficiently. Great experience"
"James Bass is the BEST and only tech. we want to service us. Need anything more need to be said?"
"The technicians were polite and efficient BUT when the part did not arrive on the day expected we were NOT called and told about the delay. We were expecting a call to sc...
"Oscar is very friendly, and informative, walks you through every step, and has no problems answering any of your questions. "
"courteous, fast service"
"Quick. Efficient. Polite."
"Serviceman -Joey Soares-did an excellent job at my main residence and at my rental property!!"
"The service was done very efficiently and fast."
"he was very professional."
"Customer satisfaction obviously a high priority."
"Technician was prompt, courteous, knowledgeable"
"Since no information is provided on what steps are taken during a tune-up visit, I don't know if all required steps were taken. Perhaps a checklist should be provided to...
"Technician was very pleasant and professional. "
"Thorough, explained actions and made recommendations. "
"courteous attention and no problems found"
"The service rep arrived in good time and did his work quickly and efficiently. "
"Cut wires to security system - left mastic on the hardwoods and carpet"
"Prompt, did the work, answered our questions."
"very pleasant and knowledgeable technician"
"Very personable technician who provided an excellent update of what he did to service our furnace. "
kept us informed"
"Technician spent a lot of time going over the system and its functions. It is a new system and some techs might just assume it is ok, he did not and tested everything."
"Mike was courteous, helpful and knowledgeable. He took the time to explain things well. "
"George is very polite, clean and very helpful and knowledgeable
"He thoroughly cleaned the AC part, and carefully changed the filter. He also taped a section of insulation where the tape had come loose that I can't reach. Every littl...
"Gordon went out of his way to solve a system problem and took care of the problem"
"Professional and knowledgeable "
"On time. Neat and tidy. Gave good advice about replacing old filter."
"Because I have a service contract I get speedy service "
"Very professional "
"Professional personal service"
"Technician was at our home on-time and took care of our problem efficiently."
"The service expert you sent was very friendly, helpful and did his job well. No issues "
"Arrived on time. Had needed filters. Work done quickly and efficiently."
"Ismael Joe Hernandez has been a great technician ever since I uses service expert. He is very professional and knowledgeable."
"The technician was very thorough and performed his work quickly and efficiently."
"Flawless service that went a little beyond"
"Kevin seemed to do a good job of checking all the items for the cooling system. He was very thorough. "
"I can't say enough about Mike. He was very friendly and knowledgable. A true professional. Knew exactly what was wrong and explained the process throughly. It was an ext...
"Technician was professional, polite and made a special effort to explain all available options to resolve the issue."
"Andrew was very good at explaining everything to me....very professional and very friendly!"
"Technician was professional and very courteous during his stay."
"I was told that my system needed to be replaced based on the age of the unit due to possible leaks in the system. However, I feel that I did not get my money worth for th...
"Jeff found the cause of the problem quick and fixed it without issue. He was very knowledgeable and gave great service."
"Kendrick called and showed up at scheduled time as was very profesional."
"The service was provided professionally and pleasantly"
"My furnace is under warranty. I diagnosed the error code my self by looking at the flashing LED. I was charged a $ 99 diagnostic fee plus $150 for the pressure switch. Wh...
"Gary was very polite and explained everything to me in detail"
"Crystal was here within the scheduled time frame, was very personable and professional and knowledgeable."
"I called at 1:00 and Mike was here by 330 the sameday. He was very thorough , friendly and helpful making sure I understood what the issue was and how he was going to fi...
"The two gentlemen worked continuously until job was completed. We are still evaluating the new unit performance. "
"Because Eric is the very best plumber and a great guy!! He listens to the customer, quickly determines problem, and explains how to solve it in every day language. The ...
"All service and technicians were both knowledgeable and pleasant to deal with."
"Not comfortable with charges incurred. Believe they were high for the amount of time spent repairing the furnace. Unfortunately the first visit did not solve the problem ...
"Polite, efficient technician!"
"Eric did a great job. He pointed out things that needed to be done. He finished the job in a reasonable amount of time. Because there were quite a few things that need...
"Jeff and are awesome... know exactly what they are doing. "
"Darin was on time for arrival. He was business like and courteous in his communication. He quickly set to work on the checkup. He carefully explained the work done and wa...
"SERVICE TECH VERY KNOWLEDGEABLE"
"Very knowledgeable and pleasant young man. It's really nice to do business with someone that's not trying to sell you something you don't need. Will definitely use them ...
"Darin was very efficient and seemed very knowledgeable."
"Peter is consistantly courteous, answers my questions, and gives me suggestions to help keep my unit working efficiently. I appreciate the time and expertise that he shar...
"prompt service, friendly and competent technician who explained the issues and choices; accommodating by coming back to the home later in the day to replace a compressor ...
"Gregory did a good job and was informative and polite."
"On Time; thorough inspection and great customer service"
"Darin was very thorough and businesslike in checking the heating/cooling equipment. He is very personable in dealing with customers."
"Nelson arrived within the designated time slot, was considerate of the fact that we had other things that we had scheduled to do other than dealing with a misbehaving HVA...
"Technician was efficient and very personable."
"great service; I was notified prior to arrival. He was superb--friendly, explained what he was doing, etc. "
"Thorough, knowledgable, personable."
"The expert was polite, knowledgeable and efficient."
"Service above and beyond! Outstanding!"
"On time, knowledgeable, polite, quick, and careful of my house and possessions. Left the house/yard clean and tidy."
"Technician did not seem prepared and did not communicate clearly. He should have known the model of my system but did not bring an air filter for it. Also did not provi...
"Darrin was very professional and I enjoyed him telling what he did and completed.
Thanks again for great service.
Sincerely, Kaye Johanson"
"Efficiency of the office in scheduling and contact.
Reliability of technician; experience of technician who has been working on the equipment in my house for at least 3-...
"He was very professional and nice, too!!"
"Adrian does an excellent job!"
"The technician was very professional and answered all my questions. He was also punctual and efficient. I was very ahppy with the service. "
"My warranty ran out last week. If the appointment had been scheduled a week earlier, I wouldn't have been charged $99 for the part. ????"
"I think that we were overcharged for the service."
"Nilson did an outstanding job. He arrived on time was friendly and knowledgeable. He gave us recommendations and made we understood our all options.
"Serviceman was on time, efficient and the job done quickly and professionally."
"Technician seemed competent, went about his work without delay, and kept me informed of what he was doing and why."
"I was tag-teamed and told I needed a new HVAC system."
"Good thoughtful service"
"Very professional & answered questions"
"friendly, thourough, felt good"
"He was really really good very detailed and explained everything"
"$385 for 1/2 hours work"
"Greg did more than was asked. He corrected a problem caused by the previous technician (3/15) & then checked our entire system to make sure there weren't any other probl...
"Tech was clean, courteous, and efficient. Did his job."
"Michael was very knowledgeable about his work and very professional.Explained in detail what he was going to do and then reviewed what he had done after the job was compl...
"Did an excellent job."
"Because Eric went beyond what every other tech I have ever had visit my home and was very honest with me."
"Service Technician was very professional and truthful"
"Cesar did a great job locating the slab leak and kept everything neat while drilling into the slab, "
"Courteous, efficient, helpful. "
"technician polite and efficient - went out of his way to help."
"Have service person here now. Downstair filter was making a noise which he fixed. He checked upstair filter, it wasn't working and lid was cracked. "
"Eric was friendly, quick, and spent time explaining in detail what repair was needed and how it was repaired."
"Calverley has provided us with excellent service for many years."
"He was very professional and explained things well"
"Justin was punctual, very professional and all around awesome guy. The service provided was badly needed and really appreciated. My water heater is pretty old and hadn't ...
"In over 40 years we've never had a more courteous, professional and knowledgeable service person than Bernie Garcia. He listened closely and understood our concerns the ...
"Service Experts employees always professional, helpful and thorough. Same this time."
"Roland was very thorough and cleaned and prepared everything for the upcoming season. Great technician who knew exactly what he was doing and did it very well. "
"Alex is the best of the best"
"friendly and knowledgeable"
"professional, knowledgeable, clean, courteous"
"Arrived on time and completed the work as scheduled. Took the time to explain the service and what he found so I could understand."
"No ones really any ownership of the problem. Problem persists and I still feel SE was responsible"
"Benji did a very professional JOB !!!"
"Technician took the time to explain process in detail"
"Good dependable service"
"...Attention to detail... Answered all question... Professional job..."
"Technician explained everything he was doing, why he was doing, and educated me on how to better care for my AC"
"Peter is knowledgeable, efficient and thorough. Even the dogs are happy to see him. "
"Darin did a great job"
"Heater making noise I call they never call me back I went to the attic to check why is noisy the screws were loose and missing and 1 bolt still and the top of heater that...
"Showed up when expected. They even called that morning to offer an earlier time. Tech was polite, helpful and efficient. "
"on time, answered all questions. "
"Alex has been here before. Always pleasant. Answered any questions I had. Always professional. Got right to work and got the job done. Good personal appearance."
"Isaac was outstanding. But I wonder why I buy a service contact then then do not get a courtesy call from Service Experts to schedule the service that I've already paid f...
"Eric fixed my problem."
"Service technician both knowledgeable and helpful."
"Arrived in a timely manner. Gave me some suggestions to keep things running smoothly. Very informative. "
"Benji was very professional and through in making sure both of our units upstairs and downstairs and AC/Heat were working properly. When he found out there was a problem ...
"Efficient and polite. "
"The tech was very polite and seemed to know what he was doing
"Serviceman was efficient and very accommodating. "
"Did the scheduled work on the A/C & came in & explained what he did"
"Raul was very helpful, checked everything carefully & did a great job. "
"The technician made a point of explaining what my plumbing problems were and what my options were. He fully explained what he was doing every step of the way. And his rep...
"Usual good service"
"Friendly, helpful, congenial. Explained what he was doing and why, and any actions that I should take to maintain the system."
"Michael, the technician, answered all my questions. Very complete service job and professional."
"Friendly and helpful service person; on time and did his work quickly. "
"Technician was very professional."
"prompt and thorough service"
"Great guy and service"
"Service was prompt. David and Larry were very professional. They were able to do the work fast and did a great job in cleaning up and answering all our questions."
"Excellent, dependable service since 2004."
"Technician was very professional and helpfu."
"Bernie was extremely professional, thorough, courteous, competent, prompt, and customer oriented."
"Very Polite, well trained, went about servicing a very old system -- very efficiently"
"this rating is due, in part, to Eric, the technician that serviced our unit. He was very efficient, courteous, and very open to answering questions."
"Technician was very nice, experienced (as always) and thorough with serving our unit. Very pleased overall with every service visit we have had so far."
"Great feedback on my system and how to improve for better air quality, on time prompt"
"I had asked that a previous technician than my last several visits be sent, but the same one was sent.
The technician was also unable to explain a change that had take...
"The sales consultant missed out first appointment and I had to call to reschedule. The below rating reflects the second appointment. "
"courteous, efficient, knowledgeable"
"Although Billy was very likable, the fact that he didn't use the proper filter in our unit makes us feel that we can trust the service provided."
"Justin was polite, very professional, worked efficiently. He arrived several hours early, which was fine with me."
"ARRIVED AT APPOINTED TIME. TECHNICIAN WAS VERY KNOWLEDGEABLE AND TRIED TO RESOLVE ISSUE"
"The Technician did a good job on Friday. I called after the appointment to discuss the final bill and was told a Supervisor would call me on Monday. I haven't received a ...
"The previous technician was not as thorough as this one."
"The technicians dispatched to install the air conditioning unit did an excellent job both inside and on the outside unit. They were very professional and appeared to be ...
"Marcus did a good job explaining to me the potential problems with my unit."
"Bernie called to tell us when he would arrive and was so friendly and helpful during his time at our house. Even though, it was on a Sunday and an emergency call, he took...
"Curious and knowledgeable "
"Brian seemed to know his work very well. He told me the things he worked on and that was excellent customer service. He is a good ambassador of the Service Expert Company...
"Dre, my technician was excellent. Very polite and respectful. Placed down plastic when pulling down the attic ladder so there was mess afterwards. Thorough and explain...
"Professional , on time and did a thorough inspection."
"Marcus offered to check both heating and AC, although I was just scheduled for one service. He was very professional, explained everything, took pictures w/his phone to ...
"I am not located locally and have used them twice and each time I was able to speak to Desiree and Nicole at the office and they helped me schedule my appointments to se...
"Alex and Adam were prompt, knowledgable and easy to deal with. They did a great job and I would highly recommend them to anyone else with service needs. "
"Prompt, courteous, professional and knowledgeable."
"Thorough and ecpeditious"
"Timely, courteous, thorough, and friendly."
"I was billed before the job was finished."
"The tech, Eric, was very efficient and helpful and very courteous."
"Did excellent & professional service"
"The tech was very clear on what needed to be done and what it would cost. He was very detailed oriented and showed pride in his work. Very impressed!!"
"I think you charged me $700 for a part that retails for around $200. I expect you to mark parts up, but not to that degree. Now that this unit is out of warranty I migh...
"Technician was knowledgeable and professional "
"Very Knowledgeable, friendly, polite"
"When I called with a question, help was offered promptly and without reservation."
"Darin was both very polite and thorough."
"Excellent customer service."
"Technicians diagnosed and repaired the problem quickly. All were very courteous and professional."
"tech on time, efficient, friendly"
"He was very professional and answered my questions with knowledge. "
"The technician was over an hour late. Was shown a video of mold in A/C--would have preferred seeing the actual mold instead of a video. Also, I had to ask him to check ...
"Justin was very helpful and gave me some helpful tips on how to keep my sinks/pipes clean"
"Timely service. "
"It is evident that our technician is extremely knowledgeable and highly experienced in AC/Heating systems, both in how they function, and how to solve and prevent current...
"Prompt and efficient "
"Your consultant explained differences between ratings of AC unit and furnace recommended. Also explained all of the job to be done.."
"new problem after putting in very expensive unit. Guy who came out to look at mold problem seemed knowledgeable. The two different guys who came to fix problem three days...
"Marcus was friendly and efficient"
"The guys worked steadily for 7 hours and never took a break."
"We were not very please at how late the serviceman arrived. "
"On time, brief and very professional visit"
"The service tech. was neat,clean, did his job in a professional manner and was friendly to my dogs."
"Service provided was timely and very efficient. The sales rep Mike Y. was outstanding, he explained all replacement options in very easy and understandable terms, and the...
"He was professional, informative and helpful!"
"The tech was knowledgeable and thorough. He showed me the part that was likely to go, and it did indeed look burnt. He showed me the new part and how it had some better...
"Jerry did an amazing job, he was very thorough and took his time! Wanted to make sure Strand knew what a asset we had."
"Tech explained all that he was doing and again at the signing of the contract. "
"Technician called day before to confirm appointment and arrived during the time frame expected. Joe explained everything he was going to check on our AC unit.Very courte...
"Took call early, had technician at my house in an hour and finished work in 30 minutes"
"guy was nice. After 2 service calls by 2 different technicians problem still not fixed"
"Marcus was very professional and informative."
"In the past the Calverley "expert" has been more informative and less forceful about selling insulation and AC/heat units. . In the past I have felt confident I received ...
"Alex was courteous and efficient."
"I ask for the same technican because I trust him and he's very good!"
"technician provided very good and professional service. just one suggestion; i would like it if the technicians would put on shoe covers when coming into my house. "
"Within minutes of the arrival of the technician, a salesman showed up at my door. Preplanned? My unit's warranty will expire in June, so suddenly I need to spend $500 o...
"Very knowledgeable and did an excellent job."
"I called at 11a and technician was at my condo before 12n."
"The crew was very courteous and explained every thing they were doing before they started. They asked if I had any questions and cleaned up very well."
"Very helpful and friendly. "
"Very qualified technician who diagnosed problem"
"The technician was quick and was very pleasant to talk too.... "
"The technician was very competent and personable."
"Tech was on-time, professional and took the time to explain what he did."
"Efficient, polite technician. Seemed to do a thorough inspection."
"They were both excellent technicians. Very polite, courteous and knowledgeable."
"The technician, whose name I cannot remember, was very professional and knowledgeable. He arrived on time, which is always a big plus."
"Technician was very polite and very efficient. He did an excellent job of explaining what he was doing and what was needed."
"Customer Service. Nick was very extremely informative as to what the solutions there are regarding air ducts performance."
"The technician seemed to be very thorough in servicing our heating unit. He didn't just rush through it. Then he took time to explain what was done and why."
"Alex is very efficient and polite. He explains exactly what he is doing and why"
"Serviceman introduced himself and explained what is was doing to do."
"Today Efrain provided excellent (10) service. He went over and above the call of duty, made good recommendations and including uncovered a problem that should have been u...
"They went about their work very professionally but there sales pitch left something to be desired."
"very professional, polite and well presented."
"Two systems were installed in one day, on schedule and everything seems to work as planned."
"Effrain was very personable and efficient."
"Roland was very attentive to my questions about the maintenance he
was doing as well explaining what he was doing. He was very courteous and professional. send him bac...
"On time and courteous tech."
"Courteous and professional technician."
"Courteous and knowledgeable"
"RAUL WAS ON TIME AND WAS VERY COURTEOUS. KNEW WHAT HE WAS DOING AND WASTED NO TIME WHILE HE WAS HERE. HE PERFORMED AS HAVE ALL SERVICE EXPERT TECHS THAT WE HAVE HAD THE P...
"They were on time and friendly."
"Marcus was on time :-), always polite, knowledgeable, explained everything and answered all my questions. A plus for your company!"
"Alex was very courteous and thorough. He explained things well and went the extra mile. "
"Same day service, tech was very polite and helpful and fixed the problem"
"Very knowledgeable, helpful, friendly and polite."
"My Technician Alex answered all my questions that I asked and gave me suggestions on where I should proceed with my system."
"Very pleased with service "
"Explained what he was doing, and why parts needed replacing"
"Friendly and very informative"
"Nice tech, smoothly done."
"I really appreciated the fact that Justin didn't mind my numerous questions. He had an answer for my questions that made me feel confident that he knew what he was doing...
"Easily made appointment and technician showed up exactly when promised. "
"He called to inform he could arrive earlier than set apt time; was courteous, friendly and informative."
"Although it is frustrating when our system falsely detects issues and shuts down, the response of technician Jose has been swift and thorough. He has responded twice to e...
"Prompt and pleasant. Explained situation and checked for any other possible issues"
"The work is paid for and incomplete as of this writing."
"We set an appointment for dampers to be installed in our home during the visit for the following Friday. No one showed for the installation. After two messages left for...