"Santosh is awesome-very professional, courteous, and knowledgeable. And at the same time very personable. You have a top notch employee and we will be requesting him fo...
"Seemed to be very thorough. Courteous, Explained everything."
"The technician was very professional. The job wound up taking a lot longer than the initial estimate expected. He insisted that we pay the original quoted price, even t...
"The technician had orders to replace the garbage disposal. When he was there he told my 85 year old mother that the pipes were old and should be replaced. There was nothi...
"Not only did the installation go smoothly, but Gene and Brad were polite and professional every step of the way. They were here for 11 hours and their manner and courtesy...
"Everything was checked, questions were asked of me and what was done was fully explained to me."
"Nate, who has attended our house on a few occasions recommended we consider a new furnace and air conditioner. She set up a meeting with Dano who made a very professional...
"Jason came on time and was very efficient. "
"I was very satisfied with the service provided by the service man"
"The technician was prompt, courteous and knowledgable."
"The thermostat that activates the AC began malfunctioing a day or two after servicing. It read 4-5 degrees above the two heating thermostats and would not run off automat...
"Very efficient "
"This is a test review"
"timely and helpful in suggestions to improve cooling"
"Technician on time and very efficient and polite in his work."
"Because the man was very honest and explained things very well. He did not pressure me in any way. "
"The technician was professional and thorough"
"Prompt, thorough, knowledgeable, patiently explains everything well, courteous, professional demeanor. "
"Very friendly and efficient"
"Mike was very professional and friendly. He got the job done quickly and my A/C was back up and running in no time."
"Technician wa on time, efficient and explained the jobs that he did"
"J did a good job, was efficient "
"Prompt and explained exactly what he was going to do. He asked questions about our system and if we had any problems. In return if we asked a question he explained what h...
"Was not there when technician came"
"Quick 100% fix"
"On time...good attitude....knowledgeable....Clean and careful work"
"Prompt, courteous and effecint"
"Ross Wolf was my sales consultant, I would grade him as a 10 for his knowledge and ability to get me what I wanted and Installation technicians John Rybicky & Jim Horvat...
"Ira is a very nice man. He has a cheerful personality and went about doing his tune-up quietly. Ira explained what he did and all was well."
"Jose was very professional. He is most definitely a credit to Abbey Air. I have found Abbey Air to be a very efficient company. All their staff are very accommodating and...
"He was very friendly and yet efficient."
"Tech communicated well, looking at me speaking in complete sentences that he was knowledgable of AC systems. This instilled confidence that the work would be accomplished...
"If it was just for the tech, it would have been a 10. However, when I called the office and asked SPECIFICALLY if Stevenson worked on Kenmore she said yes. Once Tim arr...
"The tech was very polite, arrived within the time frame booked and seemed thorough."
"working with John for years. When saw issue with air conditioner, immediately called office for someone to discuss options. "
"On time, polite, and neat"
"The technician seemed to know what he was doing and how it should be done. "
"George was very polite and professional."
"Explained everything he had completed during service. "
"Efficient, able to correct the problem immediately, pleasant and courteous"
"The tech was very thorough in performing maintenance on my heating and air condition units."
"Kyle and Ethan replaced the air ducts and insulation in the attic of my condominium 4/21/17. While not yet summer, it was till plenty hot, and the attic is small, tight a...
"Randy was very accurate. This man knows his business. Fantastic"
"Alex was very helpful. When he determined that we needed a capacitor for our a/c he explained everything in detail and even showed the bad part to my husband outside on ...
"seemed like a good tech."
"Mr. Wells was very polite, efficient, and professional, and he fixed the problem :)
"The technician, Sade Ali, did a good job and very helpful "
"Oscar is very knowledgeable and personable. I am disappointed to learn that he has decided to choose another company to work for and that he will no longer be our techni...
"What I think service was"
"Joshua was the Service Representative who serviced my A/C unit and he was very polite and answered all of my questions and I found him to be very knowledgeable ."
she was knowledgeable and confident about her job She was polite and respectful
"Units are working fine. Home is very comfortable. "
"Tech was extremely helpful."
"From start to finish, process and execution was very good. I was able to get someone out to fix my leaking faucet quick and the job was also completed quick. Andrew did a...
"Alton was very friendly and efficient and discussed our a/c system and its condition with us. He represents your company very well."
"Resat knows our Air, Furnace and Pool heater and is extremely efficient and friendly "
"Ethan, Bradley, & James were Professional, Courteous, and Knowledgeable!
They did a Great Job! Cleaned everything up @ the end of the day. Thanks Guys.
It was a Hot day...
"Outstanding service and job."
"The tech was on time and did a good job of checking the air conditioner so that this summer there should be no problems!"
"Alex is a little green but he stayed on the phone and did everything he could. He was very patient waiting for support from his superiors."
"Scott was great. We asked him questions, expressed concerns about some equipment -- he went the extra distance to check things out & make sure all is OK. Very helpful. "
"tech was polite and informative"
"Very courteous and professional "
"We appreciate that our technician, Roger Moore provided excellent service to us. He inspected our AC unit diligently and professionally. Thank you AIr Engineers! "
"Immediately identified the problem. Came on time. Did not try to sell us something we did not need. Answered our questions about upgrading service to where we might co...
"You did the 6 month service on May 10, May 16 tenants call..no airconditioning. Your technician checked it out, found emergency overflow full of water, main drain plugge...
"Check my system over and found a problem which he fixed."
"I have been a Barlow Service Experts loyal customer for thirteen years. They have always treated me and my family with respect and professionalism. I have had a very posi...
"Very knowledgeable and friendly technician."
"Mike and John arrived at my house right on time. Mike and John were very professional and in a few minutes had the AC going. "
"The technician was knowledgeable, friendly and professional. He also took the time to answer all our questions and explain them thoroughly. "
"Tech was very thorough, provided me with information, answered all of my questions and very detailed when providing me with information concerning the status of my furnac...
"very professional and clean"
"The guy was great come late to help us get air cooling our house.Found the problem and ordered part.great service."
"Excellent service "
"on time, technician neat & clean, tech answered all my questions to my satisfaction,"
"The tech called to let me know what time he would be arriving, then called back when he had to take a detour due to a road closure. Once he got here, Chris was extremely...
"I LIKED THEIR PROFESIONALISM AND EXPERTISE.."
"On time. Efficient. Courteous. Careful about not dragging dirt into the house."
"your co.has just made a customer for life... our ac broke over night and strand bros. was the only place that could come out and look at it, which you did and FIXED it th...
"Got an immediate service call same day as I called. Trent was here promptly in time space set. He checked it out and found the bad relay quickly and replaced it. We va...
service man was pleasant and efficient"
"We were happy with the service, but we now have an issue with the toilet "running", which was not occurring before he repaired the flapper."
"Sylvia has taken care of us for years. Well mannered and very nice. Always wears shoe protectors"
"Diagnosed and solved the problem quickly. Jose provided all the details I was asking for and had the problem fixed fast."
"Russ called to let me know he was on his way. He explained the problem with our air conditioner and showed me the damaged part. He was timely in replacing the part. Als...
"It was easy to arrange for service. I was able to get a date of my choosing and a window of time that worked for me. The technician Frank arrived within the window of t...
"Courteous, efficient and very professional"
"All of the service techs that have been to my house over the years are always polite and courteous. Alex was no exception. He was extremely friendly and respectful! Al...
"On time, friendly and courteous"
"We have been clients of yours for many years and have always been satisfied. We were clients of yours when we lived in Newcastle, ON and when we moved to Oshawa we choose...
"Andrew was awesome. Explained what needed to be done and why. He was very pleasant and professional. He did a wonderful job."
"because he appears to be very thorough and explains everything very well and looks at things to make sure it's kept running. He also makes us aware of what he's doing and...
"Robbie was punctual, fixed the problem at hand, was thorough in his explanation. I have had 4 other techs come to my house who flailed and did not fix anything...."
"technician was polite, courteous, and respectful, seem to be knowledgeable of my concerns"
"John Mattits is the best technician we have ever ever had!"
"Very Professional, explain everything is was going to do to the air conditioner, arrived early. "
"Let us know that they were running later due to temperatures."
"The technician took the time to drive all the way back to the shop that very afternoon to get the needed part, so we could have air conditioning working as soon as possib...
"The service provided has not allowed us to use our Air Conditioner at this time.
Dillon serviced all that could be done in a professional and very satisfactory way.
"Josiah is quite possibly the best HVAC technician Strand Brothers has sent out to work on my system. He did a thorough job debugging the problem, and did a great job expl...
"Lavon is very professional and courteous. He knows his craft. Very customer service in all aspects. Explains what he did to service our HVAC and if we need additional att...
"My family has several properties on Hilton Head Island and Epperson services all of them. We have a long-standing relationship with John as our technician of choice and ...
"Joel S was very nice and went right to work and very informative "
"Christopher to great care to explain everything he was doing and actually did the best tune up I have ever had!"
"Angel explained every step- offered suggestions. He was very professional and i appreciate his knowledge."
"Personable and very communicative.
Work was good"
"I asked for Jeremy Eagan and he was not sent."
"friendly, professional and skilled"
"service was done well and efficiently"
"The service expert arrived on time, did the work quickly and efficiently, explained the issue with one part that needed replacement and was friendly and polite."
"Friendly, competent, courteous, knowledgable. Diagnosed a problem with the AC cooling coil after a failed attempt last October by a different technician."
"Justin never gave up on finding our problem! Absolutely the most dedicated technician we have experienced working on our AC. We have been dealing with this issue for sev...
"He came within a few hours of my call. We had no AC. Couldn't locate a leak but added Freon and it's working. ? the leak"
"Answered all my questions. Courteous, very professional. "
"Peter is so great as your serviceman. I ask for him every year and am never disappointed. He came today and was his usual efficient friendly self. I also am pleased with ...
"Contacted service office this morning and had a technician at my home by noon the same day. Kurtis was very courteous, spoke clearly and described his step-by-step plan ...
"Great service and very informative."
"Ryan was prompt and courteous and also he cleaned out the leaves at the bottom of air conditioning unit with a water hose. That had never been done before."
"The service person was very helpful, and answered any questions that we had."
"Scott was very knowledgeable and professional. Job welldone."
"Josh checked out the system thoroughly and provided information on what needed done for maintenance. He gave us the costs up front and allowed us to determine what should...
"Joshua was great. Fast and efficient. Answered all of my questions. Hope he returns in November for fall service."
"Josh did the plumbing inspection. Enjoyed the time spend following him around and seeing what he did as well as learning some things. He did a very thorough job. He ans...
"Extremely good at explaining our needs"
"Ryan was very thorough in evaluating my AC problem and correcting the problem."
"A/C repaired quickly at reasonable cost"
"Good scheduling. Known service tech. William is punctual, courteous, and helpful. He performs a thorough assessment and patiently explains issues related to the performan...
"Tech was informative, courteous, and helpful"
"He was very polite,, and knew what he was doing .Alot of techs come out and do not give customer time of day. Act like to busy. I felt he was very knowledgeable and stil...
"Your technician Rob did an excellent job. He's personable, efficient, and good at answering questions. "
"Josh was very courteous and friendly. He explained what service he provided and how are equipment was doing. "
"Great thorough service. And thanks a million for phoning on the way over. That's a big plus for me."
"Everything went very smoothly, and the technician was very careful and helpful."
"On time, courteous, taught me a little about my AC."
"From the time I discovered the leak to the time the new water tank was fully installed was four hours. You can't get much better than that. "
"Daniel was very thorough and professional. He explained every step before performing the service check. Daniel also informed me of the new blue tube UV that is available ...
"Prompt, efficient, thorough, neat"
"Bernie was very courteous and helpful with questions I asked him."
"We have NEVER received such poor service, this guy didn't clean anything, was very negative, and rude. We are a repeat customer, we know what to expect from your service....
"Our technician was kind, prompt, thorough, & helpful."
"Justin and Bradley did a great job and the were very professional!"
"Adam was fantastic! Did the necessary work and answered all my questions. A very professional and knowledgeable technician."
"Prompt. courteous, professional."
"They arrived on time, completed the job within the schedule, showed respect for my home and did not leave a mess."
"Knowledgeable, efficient and attention to details."
"Made necessary repairs quickly and efficiently "
"Tech does great job"
"Knowledgeable tech/friendly/courteous "
"The service was very good. The technician explain things to us very well. We are satisfied with the service."
"Very efficient and respectful."
"William was knowledgeable and competent. He also educated me on how to maintenance the unit better. Nice guy."
"Timely service/ called prior to arriving/ professionalism"
"Did job without problems, explained service very well. Did excellent job"
"Because I was so dissatisfied with the situation that led to my calling for service, and because I was so very pleased with the result."
"Your technician, was on-time, courteous and efficient. Service was performed quickly with no mess. "
"Consistent prompt, professional and courteous service"
"Eric was very knowledgeable and professional."
"The technician was very friendly and did a great job."
"Anthony was on time...thorough..professional"
"tech found the problem right away, did not try to push anything on me, he was easy to talk and showed me the part that had gone bad--he was great"
"Eddie was prompt and very thorough"
"Daren and Isaac represented your company as superb ambassadors! Daren is an individual that I can trust when it comes to what needs to be fixed. He is the consummate pro...
"Andrey is terrific-really knows what he is doing"
"He was fast and on time and answered our questions"
"The technition were not able to solve the problem. I have ccalled twice to findcout about my warranty. They haven' t returned my calls. That is no way to run a business "
"Miguel has been the best technician we have worked with to date. He has great communication skills. He took the time to show us that we had too much refrigerant in our ...
"Wallice is always professional and efficient. "
"Because the service man was very efficient and knowledgeable."
"Jordan called telling me he was on the way, arrived in a timely manner. He was positive in his manner and went to work quickly, don't believe I have ever had a better ser...
"Chuck was very professional, courteous, on time, and explained what he did."
"Very thorough. Found and repaired a broken PVC drain pipe for the AC."
"Andrew was very nice and spend time explaining everything."
"Andrew was very professional & courteous. Did his job well , I didn't hear a thing as he worked."
"The technician was professional and courteous. He did a good job explaining what he was doing and why he was doing it."
"Arrived at the designated time and extremely thorough. It's the little things like shoe booties. Our tree is pollenating a ton of yellow and immediately he slipped them...
"Jimmy was very rude and condescending."
"Not only did clean work on the direct problem, but also competently assessed the underlying cause and provided recommendations for fixing it."
"Durville is courteous and respects our property. "
"Technician was very knowledgable and answered all my questions."
"Prompt, excellent service in the installation of our new furnace and air conditioner."
"He went above and be
"Always receive professional service."
"Pleasant, friendly and very knowledgeable gentleman. Took time to listen to and answer all our questions."
"Tech arrived on time, was thorough and made some adjustments and reminded me to chg the batteries in the thermostat."
"I have been a customer for over a decade--intend to stay such--most professional organization--CUSTOMER DEDICATED--"
"Your serviceman was on time, courteous, answered all questions satisfactorily and was very neat. "
"Tech was on time, polite, wore shoe covers, and sufficiently services my two systems in reasonable time. I gave him an orange to add to his lunch!"
"Tech was very professional and friendly and efficient."
"The chap arrived on time and worked quietly and steadily, "
"Technician appeared to know what he was doing and he explained several fine points to me before leaving."
"On time curteous service"
"Christian is very customer oriented and thorough in maintaining the equipment."
"Gary is very knowledgeable!"
"The technician was supposed to tune up my A/C unit. He arrived, sold me an ultra violet light for the furnace because of better air quality which he installed. He never...
"Bernie was knowledgeable and answered all of my questions, very courteous and professional"
"Technician went over and beyond on explaining how to help maintain my system. "
"Jessie Garcia, our service tech, was very personable, professional, knowledgable, and honest. This all made for a great service experience."
"Aaron was very helpful. Went over and above in his efforts to help mr."
"He was actually early. Courteous. Checked the systemefficiently "
"Quite professional and attention to details"
"The preventative screenings and inspections performed have save our family repair costs as well as avoiding operational interruptions during extreme weather periods."
"JD provided really good service and checked our Heating/AC really well. He has excellent communication. "
"good prompt service every time we need it....."
"He seemed to be very thorough."
"prompt and efficient and very pleasent"
"Clarke P. provided very good service. However, I would like to me a little suggestion. Customers need to be reminded of things they need to do. Such as, put the A/C pow...
"The technician was extremely courteous, worked in a tidy fashion and was very informative as to the state of the furnace and AC and their upkeep."
"Service was efficient and well done. Service tech was very friendly and professional."
"TIMOTHY WAS PROPMT, PLEASANT, AND INFORMATIVE
ANSWERED MY OLD CONCERN ABOUT FUNACE INSTALATION"
"The tech was prompt and professional. Very courteous and helpful. "
"Excellent work to install both AC and furnace "
"Mark always goes above and beyond! He really cares about his customers."
"It's was great-- on time, professional, and thorough. "
"The technician seemed knowledgeable and courteous "
"Very informative and polite"
"Angel was very professional and knowledgeable about my HVAC system and gave great tips to maintain cooling and heating efficiency throughout my entire home. He told me ab...
"Good technician "
"The tech took his time and checked out side and inside."
"Scott arrived when expected, performed the necessary checkup and is always courteous."
"TECHNITION DID A VERY GOOD JOB"
"Excelle nt product. Great service. I appreciate the reliability, value, and courteous/respectful service. Joe did a great job on both my new sump pump and hot water tanks...
"Happy with Service Tech job but very poor scheduling service. Extremly poor phone contact."
"John was such a pleasure to deal with someone that is so into what they do and happy with their job and knowledge of equipment."
"Representative was on time, explained situation, took care of it, done efficiently and fast"
"Mike is always professional and is very thorough.
"Resat has been servicing us for a number of years and carries out the job to our satisfaction without need for our attention."
"He did the AC tune-up efficiently however, he used a plumbers wrench to open a water tap on the north side and then could not turn it off. There was a functional water ta...
"Technician was prompt and explained his work."
"Russell was professional, courteous and made me feel that I was in good hands."
"Detected leak in evaporation coil and arranged for replacement."
"very nice guy who seemed to know his job"
"The service man came into my home and I explained what was going on. I told him that I took the cover off the thermostat to change the batteries and after I put it back o...
"Your tech was very nice and helpful. I don't know exactly what he did I wish he would have told me everything he checked. That's my fault for not asking "
"Adam provided clear and understanable answers to our questions"
"Knowledgeable courteous technicians"
"I have had my furnace & Air Conditioner service by your personnel for the past 3 years ,though each time it was by a different service personnel ,however I am very pleas...
"Very through, professional & explained what he would be doing."
"They were polite, professional, and quick!"
"I had a new heating and air system installed--the installers were great and the initial sales call was great BUT the sales follow up was TERRIBLE. Matter of fact there wa...
"Jose was able to quickly do his work enabling me to get to an appointment. Additionally he had some improvement suggestions that I think are a good idea"
"Ron did an excellent job. First one ever to take the covers off the outside AC unit to thoroughly clean the coils."
"Service was well done"
"Service done within time frame to be here and very courteously, expertly done."
"Every aspect of the service call was great. Tech was on time and was very nice. He took time to explain what he was testing."
"It would have been a 10, except that the representative showed up 30 minutes early. Your phone folks called to say he would be early, but with only 5 minutes notice! "
"The technician was very pleasant and efficient."
"great customer service"
"Our service tech was extremely knowledgeable, very courteous, and did a thorough job ... taking his time to insure everything was functioning properly."
"Tech showed up 45 minutes late. My filters that I ordered were not delivered."
"The service man told me everything he did. Very nice."
"The Technician seemed very thorough in his explanation of my HVAC system and the issues with it."
"On time, efficient, expert, and courteous. Knows his stuff."
"Technician review his findings and explained any options for additional services."
"I have had many good technicians service my A/C over the years but Bernie Garcia has exceeded even those not only because of his technical knowledge but the thoroughness...
"Tech was very informative "
"The tech was very thorough and answered any questions I had; he was excellent."
"Louie was very knowledgeable and pointed out several items to be award of in the future. It was a real pleasure working with him. "
"Technician very helpful and professional. "
"I was given an appointment that was within a few hours of my phone call. The technician was friendly, polite and efficient and had my AC fixed very quickly."
"Good service, very polite & informative serviceman."
"dependable, on-time, friendly and fast"
"On time and explained what I needed to do regarding the periodic drain flushing."
"On time, courteous and knowledgeable. "
"Our Service Tech. arrived early, was very professional and knowledgeable, and was respectful regarding our home. When the storm blew in, bringing lightning and rain, he a...
"Punctual. Polite. Told me what he was doing and why. Gave me information on how to keep my system running smoothly and efficiently."
"knowledgeable and polite"
"The technician was very courteous and professional and he took great pains to not track in anything from the outside."
"He did what seemed like a good job and explained what we needed to improve our system. I provided him with our service insurance contract."
"Service person was quiet and did his job and finished in timely manner. He explained what he did ,then left."
"Marcus was on time, on point, and pleasant to deal with. Very efficient. You should be proud of this employee."
"Technician George M performed a spring tune up.he was very polite, professional and friendly. Upon completion he went over with me the inspection checklist. He said no i...
"Alex has been and will be our man to care for our system. He is the Best !!"
"Peter was thorough & efficient. I renewed my HVAC & plumbing contracts with him under a combo plan. He was very careful in documenting the actual dates the contracts wou...
"Tom was a great guy to talk to "
"Mike was very professional and answered all our questions "
"very competent technician, offered solutions, timely service, friendly service"
"Dre was very knowledgeable and efficient. Excellent service!"
"Peter arrived promptly for each of two visits. He was very knowledgeable and took time to explain the problems to me clearly so I understood what had happened and what ne...
"Professional and efficient service technician"
"Tom provided prompt, courteous service with an accurate diagnosis of the problem and replace the affected part. He also found a loose wire that should have been attached...
"Dre was friendly and professional."
"Service Tech. On time very professional and informative "
"Vinny was excellent...best tech so far."
"Dr. Dre was super respectful and explained the issues along with the solutions clearly."
"The tech jumps right in, figures out the issue and completes the repair while explaining the step by step process."
"Two major points... 1) Mike was honest in the fact my unit was still under warranty and was prompt and efficient in getting it fixed 2) BIG Kudos to the office staff for ...
"Dre was most professional and efficient. He explained clearly the status of our units, provided options for the items noted and was easy to interface with. Also, we app...
"Mike made the difference. His customer service is perfect, explained exactly what was needed to fix the problem and also offered additional items to stop the vibration ...
"George was very good patience with me by writing back and forth. I am really appreciated his service. "
"Benji is just wonderful!! Arrived on time, was neat and clean - and wore shoe covers when he walked on the carpet, and he was so efficient and thorough. He did a complet...
"Great customer service every time Joe come out to service my units."
"Very friendly and helpful technician. "
"Leon was friendly and professional."
"Friendly, quick and explained what needs to happen next."
"On time and professional"
"Timely and professional"
"In my opinion I would NOT let calverley ANYWHERE near my A/C units. Called them out for a routine checkup( (a/c working fine) was told by technician both units had multip...
"The technician ran a little late getting to my appointment. Other than that, everything was great."
"Zumet did a great job of explaining why the capacitor needed a hard start kit without over hyping the issue. "
"Kevin did a great job. He communicated clearly and answered all of my questions. He had a positive attitude. "
"Friendly and helpful."
"Very prompt and professional service. "
"very nice and respectible"
"Very through and knowledgeable
"The technician pointed my unit was installed in a poor location next to dryer vent , he contacted his supervisor to reinstall correctly. Originally installed by Strand a...
"Marcus kept me informed on what he was doing and why. He was professional. I have been a
customer of Service Experts for a long time."
"The technician was not knowledgeable of the services that had been done at my address previously. I felt he was trying to swindle me since i was a female. "
"YOUR TEAM WERE VERY PROFESSIONAL,,,,THANKS"
"Professional and courteous service along with top flight equipment!"
"did all the checks necessary and answered my questions."
"Due to a new part needed, the work will not be completed until May 11. However; the work and the technician that day were excellent. I was very pleased with the technicia...
"Arrived on time. Very professional and courteous... "
"Tech arrived on time for one and he was very professional. Checked AC and made recommendations. Without having to do it, he changed the air filter for me. And he answere...
"Friendly, helpful and professional technician. Was timely in showing up. Effective during service call."
"On time, technician new what he was doing. "
"On time very through"
"Nice young man..very focused on doing a good job...thorough and conscientious..."
"They were very knowledgeable and I appreciated that they wanted to do what was best for me."
"Plenty of men to get this job done. They were careful and pleasant to have around"
"There response was quick. Service performed was great. Was not talked into anything not needed"
"Don't want to fill out survey. Just looking for phone number"
"Service tech was nice and appeared to be thorough - a bit slow, though, to service brand new equipment. Also, had appointment beginning at noon and you kept calling to c...
"Unfortunately, the 1st technician (Friday) crossed 2 wires on one of our compressors so it was not cooling later that evening. He also did not clean out both compressors...
"Took time to explain everything and was polite and courteous, very professional "
"We were rather apprehensive about having our AC worked on since we have lost the service of the man who installed it in 2001 and serviced it for us after we purchased the...
"The guy seemed to know what he was doing."
"Marcus was really nice and respectful. He was thorough and answered all of our questions."
"Ethan was helpful and quick."
"Greg was especially good. He was very courteous and well knowledged about the AC system. He went beyond what I would have expected, in listening and addressing all the qu...
"Tech was very knowledgeble and did a great job."
"On time, polite, quality service, good explanation."
"IT was a good experience, the tec. was great."
"Louie was very professional and respectful. He was thorough and answered all my questions and explained things to me."
"Pricing for full system seemed to be weird, seemed subjective.? Not Nelson's fault."
"Technician was helpful in advising me about operation and care of my unit. "
"Marcus answered my questions about air filter performance very clearly "
"We have lived here for nearly 7 years and the system has been checked previously. However, it was not checked as thoroughly as it was today. "
"Professionalism, courtesy, knowledge."
"Marcus was very professional. He was neat. He explained what he was doing, and he explained the results of his service.
Marcus was also very personable. He's the best I ...
"The technician was very helpful explaining the importance in changing the filter every six months."
"It appears that all my questions were answered, and everything works well. All the paperwork was legible and this is important to me. I want to have good records of al...
"Technician checked everything and explained things about our system."
"I purchased my unit almost 2 years ago. I now have to replace an evap coil and it is costing me an additional $1K, after I have already spent almost $6K"
"Good service technician was friendly professional and informative"
"Alex was efficient and informative."
"He went over the "Nest" controls with me and was generally very helpful and pleasant."
"William explained my issue to me very well and was extremely helpful and considerate when checking another service person's work. He reassured me that I did, in fact, ha...
"Zumel was very attentive as he listened to my questions and was glad to explain the details to me. He was knowledgeable and impressive. He represented San Antonio Air a...
"George arrived on time, did the tune-ups, asked if I had any questions, answered my questions, did NOT try to sell me another Air Scrubber or anything else, gave me his r...
"Having done business with your company for these many past years, I have found you trustworthy and reliable. Your technicians are gentlemen who I welcome into my home wi...
"Tech was knowledgeable and answered all my questions. He was very friendly.
He made suggestions on upcoming needed repairs but was not pushy."
"he was knowledgeable and professional. thoroughly explained his recommendation"
"George was awesome "
"Service tech was very professional and answered all my questions."
"My AC was not working properly and the response was prompt and effective."
"Excellent customer service, her knowledgeable Tech."
"Technician was very helpful with instructions for the summer to keep system flushed and other info."
"courteous, professional, helpful"
"Darin did a great job and was very thorough and polite."
"professional service provided"
"On time and trustworthy technician"
"George was professiona, courteous, and thourough. I want him to service my account in the future"
"Tec was knowledgable of his work."
"The technician has been to my home on past service calls and is very thorough with the inspections and advice regarding any issues found."
"Arrived on time."
"They were very professional,courteous and knowledgeable"
"He was very thorough and advised me on all things regarding my unit."
"Roland was great in servicing our A/C unit. He went out of his way to clean the outside unit which no other tech had bothered to clean. "
"Wonderful services, on time job completed timely and very professional"
"everything was done on time"
"Technician was very professional and handled business."
"Your tech Carlos was able to come and figure out the problem w/toilet and then was able to let me know. I had 2 choices for the repair. Carlo fixed the minor problem, but...
"Bernie did a great job with a repair under warranty. He was very polite in answering all of my questions. May we request him to be our service tech for forever?!?"
"On time. Explained everything he was doing."
"Alex was great and fast "
"workers did an excellent job"
"The service technician was professional, courteous and completed the service call quickly."
"My wife and I were very satisfied with Efrain's service. He is prompt, courteous and helpful. I wish I could say the same thing about Strand Brothers in general--they ins...
"Show up on time and do their job."
"I realize Peter was working late on a Saturday, and, understandably, was trying to get the job done before a storm blew in, however, he was initially a little 'short' wit...
"Brian was very efficient and gave me a very expert service to our ac system."
"AC went out today and we called and requested a service call. Based on previous history with other service companies, I expected it to be Monday or Tuesday before we wou...
"Tony knew what he was doing and did it well. He took the time to answer a lot of additional questions that I had. He was very pleasant to work with. Great job!! "
"I was told my compresser was dead and I needed a new one. I asked service man how he determines that and he showed me an electronic device with colors on it that shows it...
"he was efficient and thorough ..."
"Louie Bruno answered all of our questions and was very thorough in completing the Spring A/C check up. He was also very polite and considerate (he put on the shoe covers ...
"Tech was professional and knowledgeable "
"Dre took his time and didn't rush through the work. He patiently explained the reasons for the Required and Recommended Service quotes."
"Very informative, knowledgeable young man."
"Nilsen was thorough, polite and very knowledgeable. He treated my home with repact"
"I was going to put down a 10 but thought I'd better save some space for any improvement."
"Arrived on time. Took precaution to not soil my carpet or floors. Very knowledgeable. Made recommendations but did not try to sell. Took video of troublesome area. Listen...
"Technician arrived after time period scheduled. Prices quoted for repairs were higher than other service providers."
"Every thing seems okay but the tech wasn't here very long."
"Excellent professional customer care service"
"Benji was on time, explained exactly what he was going to do, also installed a new filter. Very personable and competent."
"prompt efficient work and cleaned up when he left."
"The tech was timely, courteous and efficient. His service went above and beyond what I expected."
"Because we had requested a particular technician that is familar with our house and someone else came out. The techician did a good job, but again this added a learning ...
"Always prompt, courteous, explain what's being done and been done. "
"The technician, Nilsen, was very professional and pleasant to interact with. Because of his honest, thorough and knowledgeable review of the service he provided, I decide...
"Greg was very respectful of our home, very personable and proficient."
"Your representative was great as usual"
"The tech told me up Front what the problem was. He told me if it was covered by my insurance. I like that."
"Your service tech - Peter - was outstanding. Have known him for the last many years when he provided service for our system. He typifies an outstanding employee and is...
"Brian was very thorough inspecting the units. Answered all my questions. Would have him come back"
"Very friendly, thorough,explained everything in detail. "
"On time did his job talked to us about our unit and left"
"Everything professional. Starting with the technician. On time"
"They called several days in advance, the day of service and then the technician called when he was on his way"
"The technician provided excellent customer service and explained what he was doing thoroughly."
"The service expert (Alex Rodriguez) was very courteous and professional. He was very conscientious about doing a good job. "
" The technician was personable and knowledgeable. It's the second time this year he's worked at my houses, and I feel confident and comfortable with him. "
"Alex was wonderful!"
"Darin provided a very thorough explanation of the inspection."
"Glenn Carson, the technician who came out today is EXCEPTIONAL! We had a toilet that was running and costing us more on our water bills. He totally reworked in insides ...
"good tech , curteous"
"Came on time and informed me of work done"
"Marcus checked the system, arrived on time. He is the nicest man--efficient, personable, intelligent. I'd like to have him come out when it's time to do the furnace maint...
"I was called by the office and asked if the tech could come earlier because he was running ahead of schedule. This was perfect as I did not have to wait 3-5 hours for the...
"He explained that I needed a new UV bulb and indicated that he would return when the bulbs were in stock."
"Both guys were very friendly and knowledgeable"
"Professional & on time"
"Darin seems very knowledgeable and confident about his assessment of our AC problem. He didn't hesitate to take extra time when the problem we had with our unit made itse...
"Juan found a gas leak while servicing my unit and quickly fixed it. He was very professional and pleasant!"
"It took three technicians coming out three different times to finally fix the problem.
The last technician (Bernie Garcia) was amazing. He took his time and fixed the pr...
"Juan was very pleasant and answered all my questions. He knew what he was doing and finished the work as quickly as possible."
"I have never had a bad experience with your technicians. All have been polite and knowledgeable of my system."
"I was concerned that my AC system is more than ten years old. Sherronte very patiently answered my questions and put my mind at ease. He was very thorough and explained...
"Juan was very knowledgeable and helpful. Juan did a fantastic job!"
"He was very nice."
"Because of Alex Rodriguez # 46 . . .
Alex is most professional and attentive. He is a pleasure to word with and I would only want Alex as my Service Technician. I will...
"Quality service from a friendly tech."
no slaesman bs"
"Benji was all I could ask for - on time; courteous; knowledgeable; able to advise me about maintenance. He is one of the best service providers I've seen - I'll ask for ...
"I thought the technician was very thorough."
"Very thorough in his service of our air conditioner, checking units, changing filters and clearing out of condensation lines."
"very polite, courteous and informative, "
"Our technician, Bernie Garcia, is totally knowledgeable professional who is extremely courteous. From his manner my wife and I could tell that he is customer service ori...
"Nilsen was very polite and easy to work with. I felt that he was very honest and straight forward and he took the time to make sure my needs were met as did the supervis...
"Argenis was very thorough, and, gave me all of the options I could do to ensure all ran smoothly using our a/c units. Very nice young man and I told him I appreciated th...
"All was good"
"excellent service likeable and competent expert."
"It was after hours call. Was supposed to get a call when he was on his way. That didn't happen. I just happened to be in the front of the house to see him drive up, so I ...
"Technician was on time, courteous, and thorough."
"They lied about what needed to be replaced."
"he was thorough with the work and courteous."
"Efrain provided excellent service. He was extremely thorough and diligent. The type service person that will cause me -- a long time customer -- to remain a customer. "
"Marcus was outstanding. We also appreciated that Elias was not pushing with sales"
"Service was fine but I wish he would have had a filter for us."
"Appreciated technician cleaning drain. "
"Technician was thorough in his assessment of the AC problems and recommended I have the AC checked in a month to see if the R410A is still leaking. The leak will need to...
"The technician arrived on time and did a good job checking out my furnace and A/C unit. He was very thorough and explained what needed to be replaced."