At Service Experts Heating, Air Conditioning & Plumbing, we care what our customers think. Our team of skilled HVAC service techs are as dedicated to providing first-rate customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.
Some praise our reliable, professional and knowledgeable service teams. Customers also tell us they value the fast response and quality service, while others say the HVAC systems we install are still going strong many years later.
Ready to join the ranks of satisfied Service Experts Heating, Air Conditioning & Plumbing customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.
December 5, 2023
December 5, 2023
Austin Villareal recently did some very technical investigation of the plumbing issues going on in our kitchen. His expertise is far beyond some other plumbers we had called to get an estimate from and to tell us what the problem was. Austin guided us through the repair with understanding and compassion for our situation. He kept us updated on all aspects of the work. He did an excellent and thorough job with the repairs. And, he assisted us with mediation efforts related to the issue. I can't say enough about how impressed I am with him. Additionally, Stephen McMichael, a manager with Stark Services, assisted us with a plumbing call. I had two separate issues and Stephen very skillfully diagnosed the problems. He is a problem solver and looks out for the customer. He was a great communicator and did an excellent job in letting me know what the options were and what he would recommend. His work was top notch and he was a man of his word. I would highly recommend Stephen McMichael and Stark Services. As a bonus, Stark Services staff does a great job communicating appointment times, arrival times, and updates through email, text, and phone calls.
December 5, 2023
December 5, 2023
Koby and Mike did a great job with our tune up!
December 5, 2023
December 5, 2023
Nick the Electrician is the man.
December 5, 2023
December 5, 2023
Had no heat. Todd and Garrett showed up in the evening. They figured it out and left me with a warm house in no time. As a bonus, the guys are pleasant. Thumbs up.
December 5, 2023
December 5, 2023
Super professional, courteous, speedy, prompt, and respectful. Matt and James visited in early December for our annual maintenance, and they were certainly pros and were very knowledgeable and kind. They did an awesome job!
December 5, 2023
December 5, 2023
I wish I’d read the other reviews before I tried to schedule an appointment. Naive of me to trust the overall star rating system. The repair technician, John, who was scheduled for to check my boiler was a no show with no notice. I was assigned a FIVE hour window that he could potentially arrive, from 4 pm to 9 pm. I called at 6 pm for an update and was told I could not have an ETA. At 9 pm, I tried to call Strogen again and was hung up on repeatedly. I tried again at 940. The first agent informed me that they put my appointment on hold pending me reaching out to them about a parking spot. First, I received no call or email regarding this. I’ve been home all day during this period of time because I’ve been waiting for this technician. I have a 3 car driveway with one car in the driveway.. and there are 2 open spots on the street directly in front of my house. They tried to contact the technician again, rang me once then immediately hung up when I tried to pick up. For a company that advertises 24/7 service, I didn’t think twice about a 9 pm show up time. But if that was the real reason why the technician didn’t show, if he had gotten hung up at the last job, then I would appreciate some kind of notice beforehand that I would be postponed. If this company at least provided any sort of communication, I’d have been able to try to reschedule with another company. Now, other HVAC companies are booked out and it’s another day with hot water, indefinitely.
December 4, 2023
December 4, 2023
Mike was fantastic did a fab job of hvac maintenance ! Nice guy as well !
December 4, 2023
December 4, 2023
Wesley (plumbing tech) performed a plumbing inspection and hot water heater flush. Was very quick, arrived earlier than expected and was very helpful in answering all my questions. Would recommend to a friend.
December 4, 2023
December 4, 2023
Daniel Brown performed great service
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