At Service Experts Heating, Air Conditioning & Plumbing, we care what our customers think. Our team of skilled HVAC service techs are as dedicated to providing first-rate customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.
Some praise our reliable, professional and knowledgeable service teams. Customers also tell us they value the fast response and quality service, while others say the HVAC systems we install are still going strong many years later.
Ready to join the ranks of satisfied Service Experts Heating, Air Conditioning & Plumbing customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.
December 11, 2023
December 11, 2023
These guys aren't very good. I inquired about an addition to my dakin system over a month ago and I have not heard from him since. The original installation was not very clean
December 10, 2023
December 10, 2023
Hayes and Demitry you did a Gr job thank u very much
December 10, 2023
December 10, 2023
Marc and Riley did a great thorough job troubleshooting our system back running in an hour ona Sunday afternoon. We signed up all 3 units for service contracts All-American Service is a great company. Emphasis on SERVICE! THANKS!
December 10, 2023
December 10, 2023
This 1-star review is mainly concerning my experience with management, namely Alyssa. I have been with Service Experts since 2018. The dispatch techs and service techs over the years have been nothing short of amazing. Especially Mike and Gee. Recently I had a leak in my grandsons room and long story short it was an issue that management had to take care of. Multiple times I tried to reach the manager, Alyssa, and she was not returning my calls all while the leak was getting worse and my flooring started to warp. Eventually, because Alyssa was not responding, the dispatch manager sent Todd T. to see what he could do. Todd did everything in his power to help me including speaking with another manager named Mark and thankfully my issue was resolved. When Alyssa finally returned my calls her customer service skills were extremely lacking and she was very uncaring. This experience has not only left a bad taste in my mouth but also my flooring is damaged. If it wasn’t for Todd T. I probably would have decided to no longer work with Service Experts. Again, the techs have all been amazing but if you have to deal with management good luck.
December 10, 2023
December 10, 2023
We had Stevenson Service technicians Lemar Delton and Justin N. come out and troubleshoot our heating system. They went above and beyond explaining how our system works and what we need to do, to prevent future issues. Respectful and courteous while in our home. Would definitely use them in the future.
December 10, 2023
December 10, 2023
It was determined that we needed a new HVAC and furnace system as part of our annual service contract. I was expecting this outcome based on how the old system was working. The service technician and manager stepped me through what was needed and why - very professional and detailed and provided the available options. Purchased a new HVAC and Furnace system yesterday, and it was installed today in a professional and expeditious manner, Dan and Dave the installation technicians were through and did a great job - this is why Stevenson’s gets all all my plumbing, Air conditioning and heating requirements, and I always recommend them to my friends and family. - Updated Review On 10/25 Stevenson Experts came back to the house to clean my duct work, as usual their service and on time arrival was excellent - would like to give a shout out to their service technician Dakota Black who performed the work expertly and explained everything he was doing - the service technicians are the reason I keep coming back. Thank You - On 12/15 I had my furnace annual checkup. Mr. Michael Breasley the technician was very helpful, explained everything he was doing and why and gave me some excellent advice and things I can do to keep the furnace in great shape. Thank You - On 12-9-2023 received my annual checkup and for the one minor issue, a worn condenser fitting, the technician Cody, ordered the part, which is on backorder and made a point that he and the Service company would keep me posted as to when it will be available. The exceptional service is why I keep coming back to Stevenson's. Thank You
December 10, 2023
December 10, 2023
Cal Hopkins was very prompt and had our furnace back up and running quickly. Justin Navarro was with Cal, although I don't know why 2 service people were needed. Gary Zigmann was a true professional. He informed me as o what he was doing and he was very profecient. He arrived on time. I am responding for my elderly mother as she uses Stevensons too. Recently both Lucas and Call made service calls to her home for a repair (Lucas) and her oil furnace checkup (Cal). Both of these guys were very efficient and took care of her furnace. I hope that these 2 continue to be her "go to" guys.
December 10, 2023
December 10, 2023
My fiancé was on the phone with their guy trying to make an appointment and when we had a question he told us to listen disrespectfully. Just had a simple question to ask and was extremely disrespectful couple times throughout the call.
December 10, 2023
December 10, 2023
Adrian came out and spent a tremendous amount of time fixing and replacing our water heater. He responded immediately and was extremely pleasant and professional. Highly highly recommend Adrian. So nice and thorough.
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