10 Questions to Ask an HVAC Contractor

Choosing the right HVAC contractor to replace or service your home comfort system can seem daunting. That decision is important because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.

To help you make an informed decision, research different companies in your area that might be well-suited for the job. Once you find a handful of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This should be the first question on your list. Hiring a licensed contractor ensures that they meet the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents during the project. A reputable HVAC contractor can provide proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could shorten the unit’s life span. An experienced contractor can evaluate your home and determine the ideal heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioner brands offer models with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the perfect fit for your needs. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal one. With an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you understand where your money is going. Seek estimates from multiple HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always result in the savings you expect. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. However, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your installer promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state authorities. A reputable contractor should handle this process on your behalf, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Be sure to ask if they offer financing options or if they require full payment upon completion.

9. How Long Will the Installation Take?

HVAC installation times will vary based on the project’s size and complexity. Still, having a clear timeline is crucial to minimize disruption to your daily routine. Your contractor should provide a realistic time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to optimize energy efficiency through a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a smaller heating and cooling system. The result is a more affordable up-front investment and lower utility costs for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we understand that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of approximately 100 Service Experts locations across North America, the team at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to reach out at 866-397-3787. When you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.