Service Experts technician

Heat Pump Repair in the U.S. That Includes a 100% Satisfaction Guarantee*

Having issues getting your heat pump to run like it should? Don’t fret. The ACE-certified, neighborhood Experts at Service Experts Heating, Air Conditioning & Plumbing offer some of the most trusted heat pump repair service in the area.

At Service Experts Heating, Air Conditioning & Plumbing, we’re dedicated to outstanding customer service no matter what heat pump issue you’re facing. Our work includes our 100% Satisfaction Guarantee.*

Get Fast Emergency Heat Pump Repair with Our Memberships

A lack of system maintenance could be expensive. On average, an inefficient heat pump could eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. Your heat pump may also be more likely to become damaged or fail prematurely.

Troubleshooting Your Heat Pump Issue

Heat pump not running right? See our list of common problems below.

  • No Heat. Make sure your thermostat is set to “on” and “heat.” A circuit breaker may have flipped, but in some cases it’s because the thermostat itself doesn’t work with heat pumps.
  • Insufficient heat. Poorly-maintained air filters, fan and coils could reduce airflow and damage the system. Exchange the air filter each month, keep the coils and fan clean, and clear away yard debris collecting nearby. Your system could also be dealing with clogged ductwork, malfunctioning valves or reduced refrigeration flow.
  • Cold air instead of heat. The air from your heat pump usually isn’t as warm as a conventional furnace. But when the air is still too cold, adjust the thermostat to emergency heat and at least 5 degrees higher than the inside temperature. If warm air is still the result, there could be an issue with the outdoor unit. Cold air is usually the result of a problem with the thermostat or air handler. The system might even have gone into defrost mode to try and stop it from freezing. When you’ve noticed frost or ice around the outdoor coil, the system could have a broken defroster timer or control module, or the refrigerant may be running low.
  • Heat pump starts and stops often. Replace the air filter and then monitor your thermostat, as it might have to be recalibrated or it requires new batteries. When it’s cold and the heat pump is running constantly, your thermostat could be set incorrectly. Additionally, some models of heat pumps may struggle to work efficiently around 25 to 30 degrees Fahrenheit.
  • Rattling, grinding or squealing sounds. If you hear a rattling sound, you may need to tighten the cover panels. But if you’ve heard noises you’d describe as scraping, grinding, squeaking or squealing, shut the system off and call Service Experts Heating, Air Conditioning & Plumbing. Those noises may point to a serious problem.

From big repairs to small fixes, Service Experts Heating, Air Conditioning & Plumbing is ready to assist you. Once we have your heat pump running again, think about enrolling in a routine maintenance membership plan. Annual service can help you minimize expensive repairs while also increasing your system’s energy efficiency.

Frequently Asked Questions

  • Many customers pay between $250 and $600 for a heat pump repair, but this is based on what the problem is when the HVAC technician arrives to determine the issue.

  • Heat pumps have a slightly reduced life span than furnaces do because they’re used all year, but with adequate maintenance, many heat pump systems last about 10-15 years.

  • A trip charge is the cost associated with the time and travel for a Service Experts team member visiting your home. Check out our offers for printable discounts for your future heat pump repair.

  • Yes. Our Experts are just a short drive away to assist with a heat pump repair or replacement during an emergency.

Our Cooling Savings

See All Offers
parts and labor icon

$50 OFF Any Repair

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!
printer icon
Service Experts Advantage Program logo

Three Limited-Time Ways to Save with an Advantage Program Bundle

  • Bundle two HVAC systems through the Advantage Program and save $20 a month!
  • Bundle an HVAC and a Water Heater or Water Treatment System through the Advantage Program and save $15 a month!
  • Bundle a Water Heater a Water Treatment System or Indoor Air Quality through the Advantage Program and save $10 a month!
printer icon
  • Save on HVAC Expenses with the Advantage Program™

    Keeping your HVAC equipment in optimal condition just got much simpler.

    With the Advantage Program™, you’ll get regularly scheduled service created to improve every aspect of your home comfort.

    Other perks include:

    • Guaranteed priority service and installation
    • 100% parts AND labor coverage**
    • Regularly scheduled preventative maintenance
    • Replacement air filters
    • And much more
  • Financing Options to Meet Your Needs

    Our HVAC financing is quick, trustworthy and confidential. Prequalify today by submitting an online application.

    Questions about financing?

    Reach us at 866-397-3787 and let us walk you through your options.

Not Sure What You’re Looking for?

Heat Pump Maintenance

A well-maintained heat pump provides higher efficiency and true peace of mind. Request Expert assistance with heat pump maintenance.

Heat Pump Installation

Stress-free heat pump installation reduces the chance of a new heat pump breaking down. Give us a call for professional installation.


The small design of a mini-split heat pump is great for smaller homes, condos and more. Our Expert installers can help you find the right mini-split.

Membership Plans

Maintenance memberships keep your heat pump in good shape. Find your right membership.

**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit for details.

Request Service Today!

Our Experts are ready to take care of your home comfort needs!

Request service in 3 easy steps!