Worry-Free Home Care

Expert HVAC Service, Repairs and Replacement–Guaranteed

Service Experts Roanoke

540-302-8645
Serving Roanoke and Surrounding Areas

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Our Expert Services

Our Service Area

  • Bedford
  • Blacksburg
  • Blue Ridge
  • Boones Mill
  • Buchanan
  • Buena Vista
  • Catawba
  • Christiansburg
  • Clifton Forge
  • Cloverdale
  • Covington
  • Daleville
  • Eagle Rock
  • Elliston
  • Fincastle
  • Goodview
  • Hardy
  • Lexington
  • Moneta
  • Montvale
  • New Castle
  • Penhook
  • Roanoke
  • Radford
  • Rocky Mount
  • Salem
  • Thaxton
  • Troutville
  • Vinton
  • Wirtz

Service Experts Roanoke

  • 1357 Southside Drive
    Salem, VA 24153
  • Sales and Service: 540-302-8645
    Employment Inquiries: 540-389-4813
    Email: roanoke@serviceexperts.com

Offers Selected For You

See All Offers
Service Experts Advantage Program logo

Three Limited-Time Ways to Save with an Advantage Program Bundle

  • Bundle two HVAC systems through the Advantage Program and save $20 a month!
  • Bundle an HVAC and a Water Heater or Water Treatment System through the Advantage Program and save $15 a month!
  • Bundle a Water Heater a Water Treatment System or Indoor Air Quality through the Advantage Program and save $10 a month!
maintenance icon

Free Fault Locate Fee with Any Paid Repair

  • Valid 24/7/365 weekends and holidays
  • Written 100% Expert Service Guarantee
Service Experts fleet vehicle

More About Roanoke

When Service Experts Roanoke first opened for business in 1985, our top priority was the same as it is today: ensuring you get the best possible service whatever the problem is. From making repairs to new installation, every job starts with dedicating ourselves to finding a solution that works for you.

So what can Service Experts Roanoke offer?

  1. Certified Experts: Our technicians and installers bring years of HVAC experience to the table. From brand-new mini-splits to cutting-edge geothermal heat pumps, we understand how to meet your unique comfort needs with the highest standards of customer service.
  2. A Complete Sense of Comfort: Mild temperatures are important to home comfort, but there’s a lot more to it. Our indoor air quality professionals can improve humidity levels and airflow while also reducing airborne pollution.
  3. Honest, yet Tailored Solutions: We’re always straightforward about what we think works best for you. No hidden costs or confusing industry terms. You can enjoy the peace of mind that our suggestions mean more long-term savings and higher energy efficiency.

What Our Customers Are Saying

November 30, 2023

RIPOFF. It is sad though, because the employees I have encountered are very pleasant. I do feel however, they are trained to constantly sell you something you do not need. They are quite good at price conditioning. Congrats on the sales training you guys ...

Luke Schindler
November 29, 2023

Joe & his mechanic were extremely nice & made me feel very comfortable with them working on my home.

Olivia Balzano
November 28, 2023

Did very thorough job

John Mull
November 28, 2023

I have been 100% satisfied with the service I have received from Service Experts the latter part of this year. They are very thorough and get the job done. They are very respectful and courteous. They are happy to answer any and all questions. Honest and ...

Lynn Garst


We've Changed Everything By Covering Everything

Your affordable, no surprise subscription to home comfort and peace of mind. Get a brand new home system and let us worry about the details.

  • HVAC Leasing Program

    HVAC Leasing Program

    An old HVAC system can cost you, both in increased repairs and higher energy bills.

    Is your home in need of a new HVAC system? Realize the benefits of a new high-efficiency system that delivers worry-free comfort and energy savings, with nothing out of pocket and NO charge for maintenance, repairs and parts with the HVAC Advantage Program.

    • Service Experts Advantage Program logo
          • No trip or overtime charges - EVER

          • i

            You won’t be responsible for any trip charges, which are often $99 per service call.

          • 15% discount on repairs, services and IAQ products

          • i

            With this exclusive discount, you’ll be able to boost your home’s air quality for less. You could save hundreds on yearly pleated filter costs, whole-home humidifiers and charged media air cleaners.

          • 100% parts AND labor coverage†

          • i

            Receive worry-free comfort with no out-of-pocket costs for parts and labor when you need repairs.

          • Proactive Repairs

          • i

            Making small repairs now can stave off larger problems in the future. Our repair service is forward-minded so you can enjoy the maximum impact.

          • Guaranteed priority service and installation

          • i

            Our appreciated members receive the most rapid access to Expert repairs, even on nights, weekends, holidays and our most hectic weeks.

          • Regular preventative HVAC maintenance

          • i

            You’ll save up to $129 on this essential service, which helps you avoid costly repairs, might reduce heating and cooling bills and could help your system last longer. It also keeps your warranty valid.

          • Annual whole house plumbing inspection††

          • i

            ††Where applicable

          • Energy savings up to 30%***

          • i

            Maintenance can boost your system’s efficiency and save you up to 30% on your heating and cooling bills, according to the U.S. Department of Energy.

          • Satisfies manufacturer warranty requirements**

          • i

            Routine maintenance can keep your equipment warranties in good standing, an invaluable layer of protection over the course of an HVAC system’s life span.

          • Equipment and Safety Inspection on each visit

          • i

            This included service gives the peace of mind that your home comfort system is working like it should and efficiently.

          • Home Healthâ„¢ Report Card on each visit

          • i

            This one-of-a-kind report thoroughly goes over the heating and cooling risks in your home, and how you can take care of them.

          • New equipment, installation and valuable rebates with no down payment

          • i

            A new furnace and air conditioner can cost thousands. But you won’t need to pay anything out of pocket for us to install a new, energy-efficient system. And you’ll get to keep valuable manufacturer rebates.

          • Filters Included

          • i

            This convenient service can save you up to $400 annually on basic filters. Also, you won’t be required to remember to get or put in fresh ones. Standard 4-5 inch filter included.

      Looking to maintain a current system?
    • Water Heater Leasing Program

      Water Heater Leasing Program

      We Are Taking Peace of Mind to a Whole New Level

      Unfortunately water heaters don’t last forever. Would you like to experience the advantages of a new high-efficiency piece of equipment that delivers worry-free comfort and energy savings, with nothing out of pocket and NO charge for maintenance, repairs and parts*? Join the Water Heater Advantage Program today!

      • Service Experts Advantage Program logo
            • Advantage Program
            • Owning
            • High-quality, high-efficiency equipment

            • All work performed by highly-trained professionals

            • FREE venting and installation

            • Reasonable monthly cost

            • NO down payment or large initial expense

            • Guaranteed priority service and installation

            • NO diagnostic fees

            • NO repair charges - parts

            • NO repair charges - labor

            • Flexibility to change water heater tank size or style based on changing family needs

      • Water Treatment Leasing Program

        Water Treatment Leasing Program

        Enjoy better, purer water—and the Service Experts Advantage

        At Service Experts Roanoke, we’re dedicated to helping you find affordable ways to boost the comfort and enjoyment of your home. That includes bringing you purer, better tasting water. A water treatment system is meant to soften your water, remove chlorine and alleviate scale buildup. It also reduces water contaminants such as iron and volatile organic compounds, leaving you with better tasting water. See and feel the difference with no cost out of pocket and NO charge for repairs and parts* when you join the Advantage Program.

        • Service Experts Advantage Program logo
              • Advantage Program
              • Owning
              • High-quality, high-efficiency equipment

              • All work performed by highly-trained professionals

              • Water softener salt included

              • Reasonable monthly cost

              • No down payment or large initial expense

              • Guaranteed priority service and installation

              • Diagnostics included

              • Repairs (parts and labor)* included

        • Whole Home Memberships

          Whole Home Memberships

          It’s easy to forget yearly tune-ups for your HVAC system. But it’s the top thing we’re thinking about at Service Experts Roanoke.

          Manufacturers require regular maintenance to keep your warranty ongoing, which shields you if something breaks during that time frame. Maintenance can also prolong the life expectancy of your system and can save you up to 30% on heating and cooling costs.**

          It’s also important to note, it provides our pros an opportunity to find and fix little issues before they result in a costly malfunction. If your system does require repairs, Maintenance+ members get a 15% discount on repairs plus guaranteed 24/7/365 priority service.

          • priorty plus icon
                • No trip or overtime charges - EVER

                • i

                  You won’t be responsible for any trip charges, which are often $99 per service call.

                • 1-year 100% guarantee on repairs†

                • i

                  Our satisfaction guarantee is our commitment to you. We back the quality of our repairs and installations for one year.†

                • Guaranteed priority service and installation

                • i

                  Our appreciated members receive the most rapid access to Expert repairs, even on nights, weekends, holidays and our most hectic weeks.

                • 15% discount on repairs, services and air purification products

                • i

                  With this exclusive discount, you’ll be able to boost your home’s air quality for less. You could save hundreds on yearly pleated filter costs, whole-home humidifiers and charged media air cleaners.

                • 100% parts AND labor coverage†

                • i

                  Receive worry-free comfort with no out-of-pocket costs for parts and labor when you need repairs.

                • Regular preventative HVAC maintenance

                • i

                  You’ll save up to $129 on this essential service, which helps you avoid costly repairs, might reduce heating and cooling bills and could help your system last longer. It also keeps your warranty valid.

                • Annual whole house plumbing inspection††

                • i

                  ††Where applicable

                • Energy savings up to 30%***

                • i

                  Maintenance can boost your system’s efficiency and save you up to 30% on your heating and cooling bills, according to the U.S. Department of Energy.

                • Satisfies manufacturer warranty requirements**

                • i

                  Satisfies manufacturer warranty requirements**

                • Equipment and Safety Inspection on each visit

                • i

                  This included service gives the peace of mind that your home comfort system is working like it should and efficiently.

                • Home Healthâ„¢ Report Card on each visit

                • i

                  This one-of-a-kind report thoroughly goes over the heating and cooling risks in your home, and how you can take care of them.

                • New equipment, installation and valuable rebates with no down payment

                • i

                  A new furnace and air conditioner can cost thousands. But you won’t need to pay anything out of pocket for us to install a new, energy-efficient system. And you’ll get to keep valuable manufacturer rebates.

                • Filters Included

                • i

                  This convenient service can save you up to $400 annually on basic filters. Also, you won’t be required to remember to get or put in fresh ones. Standard 4-5 inch filter included.

            • Maintenance icon
                  • No trip or overtime charges - EVER

                  • i

                    You won’t be responsible for any trip charges, which are often $99 per service call.

                  • 1-year 100% guarantee on repairs†

                  • i

                    Our satisfaction guarantee is our commitment to you. We back the quality of our repairs and installations for one year.†

                  • Guaranteed priority service and installation

                  • i

                    Our appreciated members receive the most rapid access to Expert repairs, even on nights, weekends, holidays and our most hectic weeks.

                  • 15% discount on repairs, services and air purification products

                  • i

                    With this exclusive discount, you’ll be able to boost your home’s air quality for less. You could save hundreds on yearly pleated filter costs, whole-home humidifiers and charged media air cleaners.

                  • 100% parts AND labor coverage†

                  • i

                    Receive worry-free comfort with no out-of-pocket costs for parts and labor when you need repairs.

                  • Regular preventative HVAC maintenance

                  • i

                    You’ll save up to $129 on this essential service, which helps you avoid costly repairs, might reduce heating and cooling bills and could help your system last longer. It also keeps your warranty valid.

                  • Annual whole house plumbing inspection††

                  • i

                    ††Where applicable

                  • Energy savings up to 30%***

                  • i

                    Maintenance can boost your system’s efficiency and save you up to 30% on your heating and cooling bills, according to the U.S. Department of Energy.

                  • Satisfies manufacturer warranty requirements**

                  • i

                    Satisfies manufacturer warranty requirements**

                  • Equipment and Safety Inspection on each visit

                  • i

                    This included service gives the peace of mind that your home comfort system is working like it should and efficiently.

                  • Home Healthâ„¢ Report Card on each visit

                  • i

                    This one-of-a-kind report thoroughly goes over the heating and cooling risks in your home, and how you can take care of them.

                  • New equipment, installation and valuable rebates with no down payment

                  • i

                    A new furnace and air conditioner can cost thousands. But you won’t need to pay anything out of pocket for us to install a new, energy-efficient system. And you’ll get to keep valuable manufacturer rebates.

                  • Filters Included

                  • i

                    This convenient service can save you up to $400 annually on basic filters. Also, you won’t be required to remember to get or put in fresh ones. Standard 4-5 inch filter included.

            • HVAC Leasing Program

              HVAC Leasing Program

              An old HVAC system can cost you, both in increased repairs and higher energy bills.

              Get the benefits of a new, high-efficiency system that delivers worry-free comfort and energy savings, with nothing out of pocket and NO CHARGE for maintenance, repairs and parts. Enroll in the HVAC Advantage Programâ„¢ today.

              • Service Experts Advantage Program logo
                    • No trip or overtime charges - EVER

                    • i

                      You won’t be responsible for any trip charges, which are often $99 per service call.

                    • 15% discount on repairs, services and IAQ products

                    • i

                      With this exclusive discount, you’ll be able to boost your home’s air quality for less. You could save hundreds on yearly pleated filter costs, whole-home humidifiers and charged media air cleaners.

                    • 100% parts AND labor coverage†

                    • i

                      Receive worry-free comfort with no out-of-pocket costs for parts and labor when you need repairs.

                    • Proactive Repairs

                    • i

                      Making small repairs now can stave off larger problems in the future. Our repair service is forward-minded so you can enjoy the maximum impact.

                    • Guaranteed priority service and installation

                    • i

                      Our appreciated members receive the most rapid access to Expert repairs, even on nights, weekends, holidays and our most hectic weeks.

                    • Regular preventative HVAC maintenance

                    • i

                      You’ll save up to $129 on this essential service, which helps you avoid costly repairs, might reduce heating and cooling bills and could help your system last longer. It also keeps your warranty valid.

                    • Annual whole house plumbing inspection††

                    • i

                      ††Where applicable

                    • Energy savings up to 30%***

                    • i

                      Maintenance can boost your system’s efficiency and save you up to 30% on your heating and cooling bills, according to the U.S. Department of Energy.

                    • Satisfies manufacturer warranty requirements**

                    • i

                      Routine maintenance can keep your equipment warranties in good standing, an invaluable layer of protection over the course of an HVAC system’s life span.

                    • Equipment and Safety Inspection on each visit

                    • i

                      This included service gives the peace of mind that your home comfort system is working like it should and efficiently.

                    • Home Healthâ„¢ Report Card on each visit

                    • i

                      This one-of-a-kind report thoroughly goes over the heating and cooling risks in your home, and how you can take care of them.

                    • New equipment, installation and valuable rebates with no down payment

                    • i

                      A new furnace and air conditioner can cost thousands. But you won’t need to pay anything out of pocket for us to install a new, energy-efficient system. And you’ll get to keep valuable manufacturer rebates.

                    • Filters Included

                    • i

                      This convenient service can save you up to $400 annually on basic filters. Also, you won’t be required to remember to get or put in fresh ones. Standard 4-5 inch filter included.

                Looking to maintain a current system?
              • Whole Home Maintenance

                Whole Home Maintenance

                It’s easy to forget yearly tune-ups for your HVAC system. But it’s the top thing we’re thinking about at Service Experts Roanoke.

                Manufacturers require regular maintenance to keep your warranty ongoing, which shields you if something breaks during that time frame. Maintenance can also prolong the life expectancy of your system and can save you up to 30% on heating and cooling costs.**

                It’s also important to note, it provides our pros an opportunity to find and fix little issues before they result in a costly malfunction. If your system does require repairs, Priority+ and Maintenance+ members get a 15% discount on repairs plus guaranteed 24/7/365 priority service.

                • Maintenance icon
                      • Advantage Program
                      • No trip or overtime charges - EVER

                      • 15% discount on repairs, services and IAQ products

                      • 1-year 100% parts AND labor coverage*

                      • Guaranteed priority service and installation

                      • Regular preventative HVAC maintenance

                      • Annual whole house plumbing inspection††

                      • Energy savings up to 30%***

                      • Satisfies manufacturer warranty requirements**

                      • Equipment and Safety Inspection on each visit

                      • Home Healthâ„¢ Report Card on each visit

                      • New equipment, installation and valuable rebates with no down payment

                      • Filters Included

                • Whole Home Maintenance

                  Whole Home Maintenance

                  It’s easy to forget yearly tune-ups for your HVAC system. But it’s the top thing we’re thinking about at Service Experts Roanoke.

                  Manufacturers require regular maintenance to keep your warranty ongoing, which shields you if something breaks during that time frame. Maintenance can also prolong the life expectancy of your system and can save you up to 30% on heating and cooling costs.**

                  It’s also important to note, it provides our pros an opportunity to find and fix little issues before they result in a costly malfunction. If your system does require repairs, you’ll get guaranteed 24/7/365 priority service.

                  • priorty plus icon
                        • Advantage Program
                        • No trip or overtime charges - EVER

                        • 1-year 100% guarantee on repairs†

                        • Guaranteed priority service and installation

                        • 15% discount on repairs, services and air purification products

                        • 100% parts AND labor coverage†

                        • Regular preventative HVAC maintenance

                        • Annual whole house plumbing inspection††

                        • Energy savings up to 30%***

                        • Satisfies manufacturer warranty requirements**

                        • Equipment and Safety Inspection on each visit

                        • Home Healthâ„¢ Report Card on each visit

                        • New equipment, installation and valuable rebates with no down payment

                        • Filters Included

                  • Water Heater Leasing Program

                    Water Heater Leasing Program

                    We Are Taking Peace of Mind to a Whole New Level

                    Unfortunately water heaters don’t last forever. Would you like to experience the advantages of a new high-efficiency piece of equipment that delivers worry-free comfort and energy savings, with nothing out of pocket and NO charge for maintenance, repairs and parts*? Join the Water Heater Advantage Program today!

                    • Service Experts Advantage Program logo
                          • Advantage Program
                          • Owning
                          • High-quality, high-efficiency equipment

                          • All work performed by highly-trained professionals

                          • FREE venting and installation

                          • Reasonable monthly cost

                          • NO down payment or large initial expense

                          • Guaranteed priority service and installation

                          • NO diagnostic fees

                          • NO repair charges - parts

                          • NO repair charges - labor

                          • Flexibility to change water heater tank size or style based on changing family needs

                    • Water Treatment Leasing Program

                      Water Treatment Leasing Program

                      Enjoy better, purer water—and the Service Experts Advantage

                      At Service Experts Roanoke, we’re dedicated to helping you find affordable ways to boost the comfort and enjoyment of your home. That includes bringing you purer, better tasting water. A water treatment system is meant to soften your water, remove chlorine and alleviate scale buildup. It also reduces water contaminants such as iron and volatile organic compounds, leaving you with better tasting water. See and feel the difference with no cost out of pocket and NO charge for repairs and parts* when you join the Advantage Program.

                      • Service Experts Advantage Program logo
                            • Advantage Program
                            • Owning
                            • High-quality, high-efficiency equipment

                            • All work performed by highly-trained professionals

                            • Water softener salt included

                            • Reasonable monthly cost

                            • No down payment or large initial expense

                            • Guaranteed priority service and installation

                            • Diagnostics included

                            • Repairs (parts and labor)* included

                      Premier Partners

                      Join The Experts

                      We’re always searching for new talent, and that just might be you! Learn more about how to join a team made of the best.

                      Two Service Experts technicians standing next to each other

                      Request Service Today!

                      Our Experts are ready to take care of your home comfort needs!

                      Request service in 3 easy steps!

                      © 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.