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About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    We’ll Make Your Payments for 6 Months

    With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.

    Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule. Jan 7, 2026 - Feb 28, 2026
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
  • Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System

    System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details. Feb 5, 2026 - Feb 13, 2026
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • P
    "He was very informative, precise, and so personable."
  • D
    "Did a great job - very professional - thank you!"
  • K
    "Same day service and very communicative."
  • L
    "Very thorough and helpful team."
  • H
    "I would recommend this company for any of your AC/heating needs."
  • R
    "He is very professional in his field; he immediately found the problem and fixed it right away."
  • R
    "Steffin did a great job and gave us good advice."
  • D
    "Thanks to Alex Alvarado for doing a great job."
  • M
    "Very satisfied, saved me a lot of money."
  • T
    "I'll be asking for him as my preferred tech every time."
  • L
    "The whole crew was very patient and kind when they came to do work."
  • D
    "They were honest, straightforward, and provided real tangible solutions."
  • M
    "Steffin explained all issues in detail and listed everything."
  • K
    "Professional and friendly service from representatives Wendell and Josh during a routinely scheduled maintenance visit and inspection."
  • k
    "He performed a thorough inspection and kept us informed on the few issues we had with our unit."
  • S
    "Steffin very professional and thorough."
  • K
    "David did an awesome job and was fast with figuring out the service."
  • T
    "He was very professional and very helpful."
  • A
    "Steffin was great."
  • S
    "He was very friendly and eager to help out."
  • L
    "They identified and fixed the issue and explained the problem in detail."
  • m
    "He explained heating tune-up service with photos of the system, which I love."
  • J
    "Very impressed with Wendell's professionalism and customer service."
  • S
    "Alex was a very good HVAC tech."
  • k
    "The technician David was great. He did an awesome job explaining the repairs and other options that were available."
  • B
    "Mr. Deep was very professional and knowledgeable."
  • Y
    "Ricardo and David came through and diagnosed the issue promptly and recommended a fix."
  • K
    "Immediately he came in and was able to figure out what has been going on with our system!"
  • G
    "Wendell is excellent and very knowledgeable. He assisted me without any problems."
  • J
    "Great experience, helpful, respectful, wore shoe covers and explained what was going on with my system."
He was very informative and personable
We had Dallas of Service Experts come and put in a disposal and help winterize our mobile home pipes. He was very informative, precise, and so personable. Loved his positive energy!
Scott Gilbert Did a Great Job
Scott Gilbert came out on short notice - did a great job - very professional - thank you!
Francisco and Clive Were Great
Francisco and Clive were great! Same day service, explained all our options to us, and were very communicative!
Great service with Alex and Josh
Great service with Alex and Josh. Very thorough and helpful team.
Derrick was great, on time, friendly
Derrick was great, on time, friendly. I would recommend this company for any of your AC/heating needs.
Very grateful for David G's great work
I am very grateful to the company and to the technician David G for his great work. He is very professional in his field; he immediately found the problem and fixed it right away.
Steffin did a great job
Steffin did a great job and gave us good advice on some work we wanted done. Big thanks to him!
Alex Alvarado did a great job
Thanks to Alex Alvarado, he did a great job with the services.
Very Satisfied
Very satisfied, saved me a lot of money, was very professional and knowledgeable, would recommend 100%.
Ultra professional and thorough
Steffin was awesome. Ultra professional and thorough. I'll be asking for him as my preferred tech every time.
The whole crew was very patient
The whole crew was very patient and kind when they came to do work. Martin was the best, explained everything that was going on. Thank you!
I highly recommend these two professionals
I couldn't recommend a better service than what I received from Clive D’Souza and Martin Hardy. These two individuals were completely professional and are experts at their craft! I expressed my concerns about the different zones in my house not cooling properly. These individuals took their time and did not give me nonchalant attitudes about my concerns or questions, like I've dealt with from previous technicians at other companies when dealing with my home HVAC issues. They did not try to upsell me on things I truly did not need, unlike other technicians from past incidents. They were honest, straightforward, and provided real tangible solutions. If you're having HVAC issues, I highly recommend either of these two professionals. They did not disappoint, and I will only be requesting these two for any future incidents.
Steffin Explained All Issues in Detail
Steffin explained all issues in detail and listed everything with all pricing up front!
Professional and Friendly Service
Professional and friendly service from representatives Wendell and Josh during a routinely scheduled maintenance visit and inspection. Wendell recognized a common problem with one of my thermostat settings and corrected it as part of the service visit.
Martin is an excellent technician
Martin is an excellent technician. He performed a thorough inspection and he kept us informed on the few issues we had with our unit. He is very professional and was a pleasure to work with!
Steffin Very Professional and Thorough
Steffin very professional and thorough. Gave great options in the end.
David did an awesome job
David did an awesome job and was fast with figuring out the service and explaining everything.
Very professional and helpful
Martin did a great job explaining how everything works. He was very professional and very helpful.
Steffin Was Great
Steffin was great. Got everything up and running in a quick and professional manner!
Great Service
Our heat system wasn’t working, so Jesus was the technician that came out to check it. He was very friendly and eager to help out. He ended up repairing the issue and told us exactly what the issue was. Great service!
Serviced My Heating System
David and Ricardo from Service Experts serviced my heating system after it stopped heating properly. They identified and fixed the issue, explained the problem in detail, and provided alternative solutions for maintaining reliable performance moving forward.
Very Good Service
Steffin. Very good service. I liked that he wore shoe covers before entering my house. He explained heating tune-up service with photos of the system, which I love. Thank you.
Impressed with Wendell's Professionalism
I was very impressed with Wendell's professionalism and customer service.
Alex was a very good HVAC tech
Alex was a very good HVAC tech. He did an excellent job.
The technician David was great
The technician David was great. He did an awesome job explaining the repairs and other options that were available. I would highly recommend church services for their services. Ulises Hernandez and the crew was awesome. They were here all day and got everything completed!! I would highly their service.
Very professional and knowledgeable
Mr. Deep was very professional and knowledgeable... answered every question I asked... and I ask quite a few... always send him to service my system. Thanks.
Diagnosed the issue promptly
Ricardo and David came through and diagnosed the issue promptly and recommended a fix. Martin came through the following day to replace the part.
Wendell is excellent and very knowledgeable
Wendell is excellent and very knowledgeable. We had been with no AC and sometimes only heat for the last couple of days. Immediately he came in and was able to figure out what has been going on with our system! He was very nice and also left us with recommendations to improve and upkeep our HVAC system! Highly recommend him!
Wendell is excellent and very knowledgeable
Wendell is excellent and very knowledgeable. He assisted me without any problems. He offered different and affordable options for my family!
Great experience, helpful, respectful
Just had my checkup completed by Alex A. Great experience, helpful, respectful, wore shoe covers and explained what was going on with my system and items to keep an eye out on and suggestions around my filtration. Showed me a video of the unit running along with photos and cleaned out all the pine needles from my outdoor unit. Jackson in the office is also a pleasure to deal with.
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Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.