Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
M
"They clearly explained the options, checked on parts availability and gave cost estimates."
B
"I would definitely recommend Trent Hoffmann to anyone."
B
"The service technicians are always prompt and explain exactly what they’re doing and what they find."
T
"Trent took time to explain the situation and how to avoid it in the future."
E
"The maintenance guy was very nice and helpful."
J
"This is the fourth year with Barlow and we have been so, so happy with their services."
B
"Very prompt and professional. Leonardo took his time."
H
"Extremely professional and will walk through any questions you have with you."
K
"Conner was our serviceman. He did a remarkable job."
V
"Victor was very professional, knowledgeable, and most of all friendly."
K
"He was efficient and friendly."
L
"Friendly, knowledgeable, and did not pressure us to purchase a new furnace."
D
"Their service was exceptional, informative, fast, and responsive."
H
"We have been dealing with Barlow Service Experts now for 6 years and they do an awesome job always."
G
"Excellent service from Rio. Would recommend anytime."
L
"They were very informative and friendly."
B
"Jared was great and very efficient with the time he was here."
B
"They arrived on time and were very friendly and professional."
C
"He even worked past his shift to make sure we had heat."
H
"He was friendly and answered the few questions we had."
C
"He worked hard on servicing both of our furnaces."
M
"Really appreciated Jeffrey’s help setting up our thermostat and my phone app."
T
"They came to help with a furnace issue the same day!"
V
"Only took a couple of hours and the service was immediate and professional."
B
"Leonardo was courteous, respectful, and knowledgeable in doing the yearly maintenance on our furnace."
B
"Very gratified for receiving an early appointment."
M
"Jared is efficient, professional, and so pleasant to work with. He always arrives as scheduled and does a great job for us."
G
"Very friendly, super job, very informative about what I had."
K
"Always very friendly, knowledgeable, and upfront with pricing."
R
"The technician was so nice and explained everything he did and also how to maintain the system afterward."
Very helpful, professional and friendly
Our furnace stopped working, and Trent and Brock came out the same day and diagnosed the problem quickly. They clearly explained the options, checked on parts availability and gave cost estimates. Very helpful, professional and friendly!
Great and friendly service
Trent Hoffmann was great. He was very knowledgeable about the system I have. He was able to replace the humidifier and added a UV light. The whole experience was great. I would definitely recommend Trent Hoffmann to anyone. Great and friendly service.
Technicians Are Always Prompt
The service technicians are always prompt and explain exactly what they’re doing and what they find. They give the feeling that they’re there to help your system to work properly. They are very courteous and cordial in their actions and in their communications.
Trent Found the Problem
Trent came, found the problem, made a recommendation to replace the furnace to solve the freezing problem. Get rid of a condensing furnace in the attic. The wrong furnace for an attic installation has caused years of freezing problems. Barlow is efficient and Trent took time to explain the situation and how to avoid it in the future.
He did a great job
Serviced waterless tank. The maintenance guy was very nice and helpful. He did a great job. Thank you.
We have been so, so happy
Harry B. did our regular maintenance check and was thorough and professional. Barlow has consistently been quick to respond to our needs. Would not go anywhere else but this company. This is the fourth year with Barlow and we have been so, so happy with their services. We have had Leonardo the last few times and wow, he is great!!!
Very prompt and professional
Very prompt and professional. Leonardo took his time, provided all the pics necessary for upcoming repairs needed. Did a really nice job.
Highly recommend, shows up on time
Highly recommend, shows up on time. Extremely professional and will walk through any questions you have with you.
Very Friendly and Professional
Conner was our serviceman. He did a remarkable job. He helped us order a new filter also. Very friendly and professional!
Very professional and friendly
Victor was very professional, knowledgeable, and most of all friendly. He was able to fix my problem that I was having. I strongly recommend him if you are having any plumbing problems.
Efficient and friendly service
Trent arrived on time and completed the installation of a necessary update. He was efficient and friendly. You can't ask for more than that.
Friendly, knowledgeable, no pressure
Friendly, knowledgeable, did not pressure us to purchase a new furnace even though our furnace is older.
Their service was exceptional
I’ve been with Barlow Service Experts for 25 years. They installed our furnace, AC, and a water heater two times over those 25 years. They just installed a new furnace and AC. Their service was exceptional, informative, fast, and responsive. I would recommend them to anyone.
Awesome Job Always
Howard, our Barlow Service Expert plumber, installed a NUVO water filter today, and Monday he installed a new water control valve that was worn out. Now we have great water pressure and cleaner water in our home. We have been dealing with Barlow Service Experts now for 6 years, and they do an awesome job always. Howard was very professional but friendly and easy to communicate with.
DEC 22, 2025 UPDATE
Ty Okey, service tech, is very skilled, did a thorough check, made sure new filter installed in heater and humidifier working good with new water tank installed. Will ask for him each time. Thank you, thank you. We have a maintenance service we pay for monthly to care for our heating & AC & humidifier systems running perfectly.
Excellent Service from Rio
Excellent service from Rio learned a lot of new things to help keep my system up to par. Would recommend anytime.
Very informative and friendly
Spencer and Brock came and serviced my furnace. They were very informative and friendly. They took time to make sure I understood what the problem was and my options for solutions. Will definitely call them again!
Jared was great and very efficient
Jared was great and very efficient with the time he was here. Was originally scheduled for the next day, had a spot open up the same day and he came out and got everything situated and gave great recommendations!
They were very friendly and professional
Trent and Brock were my excellent technicians for the day. They arrived on time and were very friendly and professional. The service was done quickly and with no mess. They answered any questions I had and recommended some fixes. Thanks!
Ty Okey Is the Best
Ty Okey is the best! He replaced our motherboard. He is very knowledgeable and understanding. He even worked past his shift to make sure we had heat.
He was friendly
Victor came and did the maintenance service this morning. He was friendly and answered the few questions we had. Thanks so much.
He was extremely professional
Had Ty come from Barlow Experts this afternoon. He was excellent at his representing the company. He called before he arrived to advise me he was on his way. When he arrived he was extremely professional and had a great attitude. He worked hard on servicing both of our furnaces. Unfortunately one of our furnaces is in our attic. This did not cause Ty any problem from climbing up his ladder and work his way up into a tight entry. Ty was very informative about the work he did and gave us advice about some options we have going forward. We were very glad having Ty be our service representative.
Really Appreciated Jeffrey’s Help
Really appreciated Jeffrey’s help setting up our thermostat and my phone app and keeping our furnace in good shape! He took the time to make sure that all questions were answered.
Always great service and knowledge
Always great service and knowledge! They came to help with a furnace issue the same day!
Service Was Immediate and Professional
We had an issue with our hot water heater which required a new tank. I called on Thursday and they were out on Friday for a service call. They came back on Saturday and finished the job. It only took a couple of hours and the service was immediate and professional. Our service technician was Victor Severse, and I would definitely use Barlow again.
Leonardo was courteous, respectful, and knowledgeable.
Leonardo was courteous, respectful, and knowledgeable in doing the yearly maintenance on our furnace. He sent me the receipt with pictures of the furnace inside and reassured me that it’s working well for the winter; however, it’s 14 years old and I might need a new one.
Jaiden very efficiently and professionally got us up and running.
Very gratified for receiving an early appointment. Jaiden very efficiently and professionally got us up and running. Well done!
Jared is efficient, professional, and so pleasant to work with.
Jared has been servicing our equipment at some of our offices for a long time. There was some confusion with the schedulers, and he took the initiative to listen to our phone conversation and called me for clarification. Now he is taking care of our new offices as well. Jared is efficient, professional, and so pleasant to work with. He always arrives as scheduled and does a great job for us. He is a very valuable employee, and we are lucky to have him as our service technician.
Very friendly, super job.
Very friendly, super job, very informative about what I had. Thanks a bunch.
Always very friendly, knowledgeable, and upfront
Barlow was able to get us in for a last-minute heat emergency. Always very friendly, knowledgeable, and upfront with pricing.
10/10 would call Barlow again!
HVAC was leaking water all over the place, called Barlow and they got a technician out that same day to fix it. The technician was so nice and explained everything he did and also how to maintain the system afterward. 10/10 would call Barlow again!
