Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/26/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 4/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Apr 30, 2026
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- Apr 12, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NEW HVAC SYSTEM as low as $142/month - PLUS, YOU PAY NOTHING FOR 60 DAYS!
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment only: Lennox 2-ton ML14 80% system. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
J
"Roman always does a great job and is so friendly!"
C
"They are very responsive to our needs no matter what the weather, even though we live 22 miles out of town."
C
"He is such a delight to work with and has amazing customer service skills."
D
"Blake was on time and did an efficient job."
S
"He showed me exactly what he was talking about and made recommendations to help lengthen the life of the unit."
K
"Tyler was friendly, efficient, and knowledgeable."
L
"Allen was very thorough in his inspection and did a great job explaining what he did."
G
"I always appreciate receiving my semiannual check-ups."
D
"He is very professional, honest, and friendly."
C
"This young man was one of a kind! He was skilled and very knowledgeable!"
M
"Ron has always been the best for service in whatever he tackles with our hot water electric heat system and our two central A.C. units."
J
"Very professional and thorough."
D
"Tyler was very thorough and took time to explain everything."
D
"He really took the time to figure out a solution to the problem."
J
"Steven C. did a great job checking over our furnace and AC unit."
A
"By 8:30 the problem was diagnosed, a burnt out blower motor capacitor, and was being replaced and retested."
D
"Roman called ahead, was on time, and took care of two systems for service."
B
"Complete professionals who take their time and educate their customers."
L
"Blake Onken is a dedicated employee to his company with knowledge to come in blind and troubleshoot your problems."
J
"He does an excellent job of communicating with us and an excellent job of explaining things thoroughly."
T
"We’re new to Pierre so we are very excited to find a company that is so amazing to their customers."
B
"Tyler is very knowledgeable and on time."
T
"Dean, Jamie, Darrell, and the entire staff do an amazing job."
M
"Very professional service and pleasant service technician."
J
"Tyler Peterson performed a scheduled inspection to ensure everything was in working order before winter."
J
"We would highly recommend Peitz (Pierre SD) to anyone having problems with their HVAC system or needing a new system."
H
"The technician (Roman) was here within two hours of our call."
K
"He was friendly with a smile. He was also very helpful and explained everything for me."
H
"Tyler Peterson and Clinton McKee went above and beyond to get my system working."
B
"Ronald was prompt and got right to work. Price was fair."
Roman always does a great job
Roman always does a great job and is so friendly! Highly recommend Peitz Service Experts!
Very Responsive to Our Needs
We have had our HVAC system through Peitz for almost 16 years. When we have needed service, they are very responsive to our needs no matter what the weather, even though we live 22 miles out of town. Our technician is very knowledgeable about the system.
Blake O. Provided Excellent Service
Blake O. provided excellent service! He is such a delight to work with and has amazing customer service skills. Thanks for keeping our system up and running!
Blake did an efficient job
Blake was on time and did an efficient job and documented all the checks for me to see and review. Blake - keep up the great work.
Very Professional and Helpful
Steven was very professional and was able to service the furnace quickly but still took the time to answer every single one of my questions fully. He showed me exactly what he was talking about and made recommendations to help lengthen the life of the unit.
Friendly, Efficient, and Knowledgeable
Tyler was friendly, efficient, and knowledgeable. He explained things to me I would not have knowledge of. Thanks, Tyler!
Very thorough inspection
Allen was very thorough in his inspection and did a great job explaining what he did and the ratings he gave for our system.
I always appreciate my check-ups
I always appreciate receiving my semiannual check-ups and knowledge that all is well.
Ron Is Great
Ron is GREAT!!!! He is very professional, honest, and friendly. He told me exactly what he thought and never pushed me to do more than I wanted. I would recommend Ron to everyone I know.
Thank You, Tyler, for Your Expert Service
Thank you, Tyler, for your expert service and for coming out in subzero temps and taking care of us promptly and courteously! This young man was one of a kind! He was skilled and very knowledgeable! Thanks again, Tyler; I made a new friend today!
Ron has always been the best
Ron has always been the "BEST" for service in whatever he tackles with our hot water electric heat system in the fall or our two central A.C. units in the spring. Ron's attention to detail makes it easier for myself and my parents in the past to sleep at night knowing he is as thorough as anyone can ever hope for. I appreciate Pietz Service, where it starts with Cami being so professional, friendly, and courteous when she makes the appointments for the service calls, and to the end results with Ron's expertise suggestions.
Cami and Ron have been the best for me in Murdo, SD, as well as other friends that I have recommended to use in Murdo.
Steven C did an outstanding job
Steven C did an outstanding job. Very professional and thorough. He explained various tests and confirmed that our furnace was within specifications. A+++++
Tyler was very thorough
Tyler was very thorough and took time to explain everything. Real nice job.
Tyler Peterson went above and beyond
Tyler Peterson went above and beyond. He really took the time to figure out a solution to the problem. Thank you, Tyler.
Amazing customer service
Steven C. did a great job checking over our furnace and AC unit. He had a positive attitude and gave me updates checking things. Amazing customer service and was flexible on when I would get back home for him to stop out to check our HVAC system.
Top notch efficient service
I had a smoking furnace at 6:40 a.m. By 7, I had an appointment set for between 8 and noon. At 8, Ron with Pietz called me to tell me he was on the way. By 8:30 the problem was diagnosed, a burnt out blower motor capacitor, and was being replaced and retested to make sure everything was good to go. As always, top notch efficient service.
Very Satisfied
Roman called ahead, was on time, and took care of two systems for service. He also found a major part that needed to be replaced and placed it on order. Very satisfied.
Complete professionals
Complete professionals who take their time and educate their customers. Top notch.
Give Blake a raise
Blake Onken is a dedicated employee to his company with knowledge to come in blind and troubleshoot your problems. Thank you, Blake. Thank you, Peitz. Give Blake a raise. You have my blessing.
He takes his job seriously!
Blake did a very thorough inspection of our heat pump and furnace to make sure everything was working correctly. He notices problems even before we bring them to his attention. He does an excellent job of communicating with us and an excellent job of explaining things thoroughly. He takes his job seriously!
If I Could Rate Ten Stars I Would
If I could rate ten stars I would! I made a service appointment overnight, and right away the next morning I got a call from Cammy saying they had an earlier appointment and would we be interested? Long story short, Ron was here in no time and had our issue fixed in no time at all. We’re new to Pierre, so we are very excited to find a company that is so amazing to their customers. Thank you, Ron, Cammy, and everyone at Pietz Emergency Services! A+++++
Very knowledgeable and on time
Tyler is very knowledgeable and on time, very good service.
Dean, Jamie, Darrell, and Staff
Dean, Jamie, Darrell, and the entire staff do an amazing job.
Very professional service
Very professional service and pleasant service technician. Roman LaMie did a great job.
Nothing but positive experiences
I have never had anything but positive experiences with Pietz Service Experts since installing my new unit and today was no different.
Tyler Peterson performed a scheduled inspection to ensure everything was in working order before winter. He did a great job and took the time to answer any questions I had.
Tyler is another Pietz Service Tech who represents the company well.
We would highly recommend Peitz
Our HVAC system quit on us in late July. We sent in the service request that night on the Peitz, Pierre, South Dakota website. They called the next morning early and said a technician would be there by 10:00 that morning. Ron arrived on time and quickly found our problem. He was professional and courteous. He explained the AC coil had a leak that could not be repaired. The system was 23 years old and that it needed replaced. He arranged for Josh to come by that afternoon to talk to us. Josh arrived on time and explained all of our options. He was very professional and knowledgeable with helping us with our decision. He placed the order for a new HVAC system and set up our installation date and time. All components arrived quickly. Dean and Garrett showed up promptly at 7:45 the morning of the installation and quickly removed the old system. They were completely done in five hours. They were respectful of the house when installing the system, pleasant attitudes, and fully explained each step of the process. They cleaned up after they were done, taking all of the old system with them. They then took the time to explain how the new system worked as well as how to work the new digital thermostat. We would highly recommend Peitz (Pierre SD) to anyone having problems with their HVAC system or needing a new system.
We're so grateful
Called them on one of the hottest days of the year, as our unit wasn't keeping up. The technician (Roman) was here within two hours of our call, added what was needed to our unit, gave us some advice for the future, and off he went. We're so grateful.
He was very helpful
Had Steven Corpus come by today to check everything out. He was friendly with a smile. Always like to see that. He was also very helpful and explained everything for me. Thank you, Steven!!!!
Above and Beyond Service
Tyler Peterson and Clinton McKee came in and did well over above and beyond to get my system working. Appreciate everything you did!
Ronald was prompt and got right to work
Ronald was prompt and got right to work. Put covers on his shoes upon entering my home, appreciated that. Price was fair. He has a great attitude.
