Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
S
"He truly understands how to provide great customer service."
T
"He answered all of our questions and was thorough with explanations."
I
"Austin did a great job overall and provided outstanding service."
G
"He is very professional and helpful."
C
"Dylan Miller was very professional and worked quickly."
D
"Dylan came out for our yearly maintenance and he was intelligent, efficient, and respectful of us and our home."
G
"Dylan came at 9:15 p.m., quick, efficient, and explained everything."
P
"He is professional, courteous, and meticulous about seeing to every detail."
J
"Professional, timely, knowledgeable, and friendly."
W
"As always, Austin is very professional, trustful, and helpful."
L
"The technician was right on time and did a thorough job of checking both our HVAC systems."
T
"Jessie was absolutely wonderful, came in and got the job done quickly."
B
"He was respectful, professional, and very knowledgeable."
C
"Jessie and John were efficient and professional."
L
"The service was handled quickly, thoroughly, and professionally."
M
"They did a phenomenal job setting up the new system and smart thermostat for me."
L
"Jessie (tech) and John (RSC) were very polite and informative."
D
"Austin did a great job and was very informative."
S
"The technician Austin was very knowledgeable about the HVAC system and was very informative on what he was doing to the system as well as what we needed to know and do."
J
"Jaren and Alex did a great job. Nice guys!"
d
"Austin is an absolutely wonderful service agent."
J
"He was courteous and professional."
W
"I would recommend them to all my friends and family."
T
"He understood exactly what was needed."
c
"On time with excellent communication."
C
"On time, polite, professional, and readily available!"
S
"Every one of the Coastal Service employees who has serviced my equipment has been efficient and given me a thorough explanation of what they did."
K
"They offer a maintenance plan that is affordable and well worth the cost."
B
"Jesse is very professional"
S
"Hayden Helcher is an amazing technician. He was very patient and explained everything we had questions about."
Great Customer Service
Hayden Helcher did a thorough analysis of our 3 systems. He provided great insights about a potential problem which will be addressed in March. He truly understands how to provide great customer service.
Austin was great!
Austin was great! He answered all of our questions and was thorough with explanations.
Outstanding Service from Austin
Austin came out to service my AC today and did a great job. He was very knowledgeable and took the time to explain everything he was doing, as well as how my system is supposed to run. He was professional, thorough, and respectful of my home. Before leaving, he cleaned up his work area and even took the extra time to clean the P trap in one of my upstairs sinks, which I really appreciated. Austin did a great job overall and provided outstanding service. I would highly recommend him.
Very professional and helpful
Dylan checked our system yesterday. He is very professional and helpful. He clearly explains how my HVAC is doing. Thank you very much.
Very professional and respectful
Dylan Miller was very professional, worked quickly, and the most respected technician I’ve ever had come to my home!
Intelligent, efficient, and respectful
Dylan came out for our yearly maintenance and he was intelligent, efficient, and respectful of us and our home. I will be requesting him to come back every time. 10/10
Response and service was great
Response and service was great. Dylan came at 9:15 p.m., quick, efficient, and explained everything. Thanks.
I recommend him highly
Today Dylan came out to service my two units and I recommend him highly. He is professional, courteous, and meticulous about seeing to every detail. Thank you for making it so easy!
Austin and Tyler Were the Best
Austin and Tyler were the best! Professional, timely, knowledgeable, and friendly. A+ guys!
Austin is very professional, trustful, and helpful
We had our system checked yesterday. Austin K. was our technician. As always, Austin is very professional, trustful, and helpful. Coastal Service is lucky to have him. I would recommend Austin to anyone.
The technician was right on time
The technician was right on time, and did a thorough job of checking both our HVAC systems, which are on a service contract.
Jessie was absolutely wonderful
Jessie was absolutely wonderful, came in and got the job done quickly. We had an exceptional conversation closer to the end of the service. 10/10
Jessie Was Awesome
Jessie was awesome! He was respectful, professional, and very knowledgeable!
Efficient, professional, and punctual
Jessie and John were efficient and professional, and they were punctual. Thanks, guys.
Excellent Service from Coastal Service Experts
I want to thank Coastal Service Experts for the excellent service! Today was no exception! The technician, Hayden, arrived promptly and started to work on checking my unit. Today was just my maintenance check that comes with my plan. The service was handled quickly, thoroughly, and professionally. Hayden then took the time to explain what he found! Thank you, Hayden and CSE! 5 stars in my book!
They Did a Phenomenal Job
Coastal came out pretty promptly when I reached out online to set an appointment to get a quote on replacing my old HVAC that decided to go out, and Jimmy (Sales Tech) was very knowledgeable on my service options and needs. Then a few days later I got scheduled for replacement and Jaren and Ryan (installers) came out and did a phenomenal job setting up the new system and smart thermostat for me. They also navigated a small entryway to get the equipment inside pretty quickly and thoroughly. The cleanup on the site and install was A++. My home now heats and cools efficiently and smells better lol. I also no longer have an eyesore of an old HVAC. I'd highly recommend this company, very professional and they have some of the best maintenance programs out there with the Advantage plan.
They were very polite and informative
Jessie (tech) and John (RSC) came to service the two AC units. They were very polite and informative. Glad they are on your team at Coastal.
I just hope I will get some answers about the house damage when they installed the new AC unit this year.
Thank you,
Laura and Barbara Stiller
Great Customer Service!
Austin did a great job and was very informative. Great customer service! Recommend him.
We are very happy with his performance.
The technician Austin was very knowledgeable about the HVAC system and was very informative on what he was doing to the system as well as what we needed to know and do. We are very happy with his performance.
Just got a new Lennox system installed
Just got a new Lennox system installed and couldn’t be happier. Jaren and Alex did a great job. Nice guys! Looking forward to doing more business with CSE.
Austin is an absolutely wonderful service agent.
Austin is an absolutely wonderful service agent. Thank you always!
Jessie did a fantastic job.
Jessie did a fantastic job. He was courteous and professional. He kept me up-to-date on everything he was doing, and any findings he may have encountered. Once the job was finished, he went over everything.
Jessie and John were excellent.
Jessie and John were excellent. In addition to maintenance, we discussed fishing spots and other day-to-day events. I would recommend them to all my friends and family. Great job, guys. Keep up the good work.
Austin was kind, soft spoken, and professional.
Austin was kind, soft spoken, and professional. He understood exactly what was needed. He was proficient and quick.
Always great service with Coastal!
On time with excellent communication. System service completed promptly and professionally. Always great service with Coastal!
Great job as always!
Great job as always! On time, polite, professional, and readily available! They've got it all!
Efficient and Thorough Service
Every one of the Coastal Service employees who has serviced my equipment has been efficient and given me a thorough explanation of what they did. This makes me happy to be their customer.
I have trusted Coastal Service Experts
I have trusted Coastal Service Experts for my AC service maintenance and repairs for 20+ years. They offer a maintenance plan that is affordable and well worth the cost to keep my system running great year-round!
Jesse is very professional
Jesse is very professional and a pleasure to welcome into our home.
Hayden Helcher is an amazing technician.
Hayden Helcher is an amazing technician. He was very patient, explaining everything we had questions about as well as informing us of the process of his work. I would recommend this technician and the company he works for if you want good service.
