Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
M
"Walked me through the whole process and what they did to fix the issue."
C
"Very professional and thorough. Walked me through every step of how he was diagnosing our downed HVAC system and how he was going to fix it."
J
"Jeff and Caleb were very informative techs."
A
"He was very knowledgeable and polite."
S
"Efficient and courteous."
S
"Very timely response and had the problem taken care of the same day I called."
J
"As always they were very prompt, professional, and personable."
R
"Had a transformer blow and they had me fixed in 20 minutes."
V
"Jeff and Mike were awesome! The best!"
D
"Koby and John did great work and were fast too!"
L
"They were friendly, knowledgeable, and we welcome them back anytime!"
N
"Jeff and Koby were amazing, friendly, and immediately diagnosed the issue."
J
"They were kind, courteous, and professional."
L
"Ryan did an awesome job repairing my furnace’s exhaust pump."
J
"Ryan came late on a Saturday night to fix my HVAC after the unit wasn't heating well."
M
"Very nice, knowledgeable, and went above and beyond! Very professional!"
K
"Michael was friendly, professional, and quick to find and repair the problem."
J
"He did an excellent job identifying and correcting the problem."
B
"I can't tell you how great of a company and customer service I have received from this company and especially Mike, our technician."
G
"Thanks again, Doug, for your honest service."
E
"Every time we have an issue or need maintenance, they’re out here quickly and get us back up and running!"
M
"Both Ryan and John were efficient and extremely courteous."
T
"They were promptly at my door at 8:00 AM, replaced the unit, and my house was warm again in no time."
V
"Jeff and Robby did a great job in maintaining my HVAC."
R
"They were professional and provided the service I needed. Excellent customer service."
S
"Quick response after business hours, Thanksgiving Eve in less than an hour. The technician Bob was very professional and very knowledgeable."
T
"They were able to resolve the issue effectively. Very professional and informative."
T
"Caleb has performed semi-annual service several times over the years and always appreciate his attitude and performance."
N
"Caleb came and did the regular maintenance, very professional."
M
"Jeff and Koby were very professional and knowledgeable."
Robbie and Jeff were great.
Robbie and Jeff were great. They came out super quick. Walked me through the whole process and what they did to fix the issue.
Service Technician Ryan Was AMAZING!
Service technician Ryan was AMAZING! Very professional and thorough. Walked me through every step of how he was diagnosing our downed HVAC system and how he was going to fix it. Got us back up and running in these frigid temps. The best!!!
Jeff and Caleb were very informative
Jeff and Caleb were very informative techs. I appreciate the information that was provided. I would call them again.
Ryan did a phenomenal job!
Ryan did a phenomenal job! He was very knowledgeable and polite. Would highly recommend!
Jeff and Ryan did a great job
Jeff and Ryan did a great job. Efficient and courteous.
Very timely response
Ryan and John did a great job, very timely response, and had the problem taken care of the same day I called!
Prompt, Professional, and Personable
Jeff and Caleb came by to unfreeze our unit. As always, they were very prompt, professional, and personable. They got us all fixed up in no time.
Jeff and Robby did a great job
Jeff and Robby did a great job. Had a transformer blow, and they had me fixed in 20 minutes.
Edit: Had an additional issue, and they sent a maintenance guy out within 45 minutes. Ryan did a good job as well.
Jeff and Mike Were Awesome!
Jeff and Mike were awesome! The best! Erka states operation.
Koby and John did great work
Koby and John did great work and were fast too! Explained everything well, providing me with different options for my current situation with my A/C unit.
Jeff and Robby Gave Us Our Heat Back
Jeff and Robby came on a cold, cold day and gave us our heat back. They were friendly, knowledgeable, and we welcome them back anytime! Outstanding!
Jeff and Koby were amazing
Jeff and Koby were amazing. Friendly and immediately diagnosed the issue. Will use again.
Kind, Courteous, and Professional
Jeff and Robby took the time to come out and work on our unit in 19-degree weather. They were kind, courteous, and professional. I would highly recommend them to anyone.
So pleased with the service
So pleased with the service this evening. Ryan did an awesome job repairing my furnace’s exhaust pump. Very thorough and efficient.
Highly recommend this company
Ryan came late on a Saturday night to fix my HVAC after the unit wasn't heating well. He was thorough and knowledgeable. He highlighted the major issues and completed a fuse repair. Highly recommend this company and their exemplary service!
Outstanding Work by Ryan Bennett
Ryan Bennett was outstanding. Very nice, knowledgeable, and went above and beyond! Very professional! We were very blessed to have Ryan get our heat back on! He also found a small gas leak and said, “I can’t just leave this,” and fixed it. Outstanding work!
Friendly, Professional, and Quick
Michael was friendly, professional, and quick to find and repair the problem. Highly recommend!
Ryan did an excellent job
Ryan did an excellent job identifying and correcting the problem. He also did a great job of explaining and answering all my questions.
Great company and customer service
I can't tell you how great of a company and customer service I have received from this company and especially Mike, our technician. Our heat went out just days before the big snow was supposed to hit. I was able to book an appointment the same day. I booked at 4 p.m. and Mike was here by 7:15 p.m. He was actually here 45 minutes earlier than the reservation predicted. Mike was able to make a quick diagnostic and gave me an affordable option for repair. Will definitely be using Mike and R&M again!
Honest Service from Doug
Once again R&M Climate continues to make me appreciate their professional services. Doug Stampe conducted my annual plumbing inspection and found a leak in my upstairs bathroom toilet. Instead of trying to get enough money for the company out of me, he just advised that the water supply line needed to be replaced. Cost me $5 at Lowe's to fix the issue. Thanks again, Doug, for your honest service.
They’re out here quickly
Mike and Jeff did a great job taking care of us. Every time we have an issue or need maintenance, they’re out here quickly and get us back up and running!
Outstanding service!
Outstanding service! Both Ryan and John were efficient and extremely courteous. I’m confident our A/C issues are corrected and our future relationship with R&M will be beneficial to my family! I would highly recommend this company for service.
Great Quality and Service
Caleb and Marlon came out to install my new Lennox unit today, 1/20/25, which was less than 24 hours after my old one went down on me. They were promptly at my door at 8:00 AM, got to work, replaced the unit, and my house was warm again in no time. Great quality and service.
Jeff and Robby did a great job
1/16/2026 Jeff and Robby did a great job in maintaining my HVAC. Came on time and was quick and easy to work with.
Excellent customer service
Jeff and Koby
I called about a burnt wire smell and temperature difference with my heating system. They were here within 1–1 1/2 hour of my call. They checked my entire system and explained the smell and what was going on with my heating. That eased my mind about my heat. They were professional and provided the service I needed. Excellent customer service.
Once again R & M was outstanding!
2026 started out great with an R&M checkup by Robby! Another great experience, thanks.
8/28/25 Jeff and Robby were here for my checkup, outstanding job, great detail on my system performance and updates. Thanks, guys.
Sewer smell in the laundry room, Doug was out and found the issue within 5 minutes... Outstanding service! Thank you.
Had a leaking pipe, got an appointment the same day, Doug was out within a couple hours. Doug was prompt, polite, professional, and was able to diagnose the problem and fix it in no time. Thank you!
Another great experience with R&M plumbing service. Thanks.
Once again R & M was outstanding! I discovered a leaking hot water heater shutoff last night, gave them a call this morning, and Tim was at my house within a couple hours. Tim was very professional, courteous, and efficient. Leak-free and a very happy customer!
Quick response after business hours, showed up Thanksgiving Eve in less than an hour. The technician Bob was very professional and very knowledgeable. Was able to correct the problem of my furnace in less than 10 minutes. Thanks.
Very professional and informative
Robby and Jeff were here today (1/9/26) to analyze humidifier. They were able to resolve issue effectively. Very professional and informative. In and out in very timely manner.
Great job
Jeff and Caleb. Great job. Good information presented. Caleb has performed semi-annual service several times over the years and always appreciate his attitude and performance. Great communication on arrival times via text message with map tracking so I could plan accordingly.
Great service and very efficient
Great service and very efficient. Caleb came and did the regular maintenance. Very professional. Great company.
Very professional and knowledgeable
Jeff and Koby were very professional and knowledgeable. I would recommend both of them for any service they perform. Great attitude and know their business. Thanks and Happy New Year.
