Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Knoxville
Formerly R & M Climate Control Service Experts, proudly serving the Knoxville area since 1977
Expert plumbing and HVAC services, delivered by certified technicians. From excavations and backflow services to quick repairs, full-system upgrades, and everything in between, our team is here to help.
Offer not valid on prior purchases and may not be combined with other offers except member discounts. Excludes oil furnaces or boiler tune-up; call for pricing. $140 off our standard $189 rate. Valid from 9/19/26 through 10/31/26.
Sep 19, 2026
- Oct 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 10/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Oct 31, 2026
Managing your home's essential systems can be overwhelming, from maintaining efficiency to ensuring safety and staying on top of repairs. That's where Service Experts Knoxville comes in. Proudly serving Knoxville since 1977, we are your trusted experts committed to keeping your home safe, efficient, and functioning at its best with complete service solutions.
Call (865) 503-6775 to schedule your service appointment!
Certified and Reliable Home Service Experts
Being part of a national brand allows us to offer the best rates on top-quality equipment while remaining locally managed by community experts. Our unique combination of resources and local knowledge ensures fast response times and exceptional value for our customers.
We stand behind the Service Experts Guarantee, ensuring your home services are delivered by licensed, bonded, insured, and ACE-certified technicians. Every system is installed following strict manufacturer specifications, so you can have peace of mind knowing your home's safety and performance are in expert hands.
Discover Our Budget-Friendly Membership Plans
Unexpected HVAC and plumbing repairs can strain your budget and happen at the worst times. Our membership plans help protect your home and wallet, giving you peace of mind and preparation for the unexpected.
Service Experts Advantage Program™: Enjoy access to brand-new equipment without a down payment, comprehensive coverage of parts and labor, annual maintenance, priority service whenever you need it most, and simple monthly payment options to keep your home running smoothly.
Maintenance+ Membership: Prevent the chance of breakdowns with regular care, including annual professional tune-ups. Benefit from guaranteed priority service, exclusive member discounts on repairs, and extended equipment life and efficiency all year long.
These memberships provide proactive system care and ensure your home systems receive expert maintenance year-round. Join today to protect your investment and enjoy worry-free comfort. You deserve to relax knowing your home is in reliable hands.
Our Service Areas in Knoxville
At Service Experts Knoxville, we’ve proudly served the Knoxville area for years, building strong roots in the community. From Maryville to Oak Ridge, including Morristown and Sevierville, we’re dedicated to being there for the entire community with fast response times and trusted local expertise.
Call (865) 503-6775 today to partner with a trusted home service expert in your local area!
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Knoxville is proud to be part of the Service Experts family, combining more than 48 years of local expertise with a trusted national brand serving communities since 1996. This partnership lets us provide personalized, neighborhood-focused service with the resources and innovations of a nationally recognized organization.
Our commitment to Knoxville remains as strong as ever, now with even greater capabilities to serve your needs. You can rest assured that our dedication to excellence continues while we offer enhanced services supported by industry-leading resources.
"Brendan did a great job of unclogging our kitchen sink. He was knowledgeable and courteous!"
R
"The maintenance check is not just a cursory review. They check everything, take pictures, and explain the results to you."
R
"Always professional, always on time, we've used them for over twenty years."
K
"Came out and had my system working in well under 2 hours of placing my request. Cody was kind and informative."
S
"Everyone was super helpful and professional."
A
"Very helpful, professional, and courteous."
W
"Answered all my questions."
D
"Very knowledgeable and professional."
K
"Diagnosed the problem quickly and effectively and honestly could not have been a better experience."
M
"They were wonderful and so helpful."
S
"Great service and knowledgeable."
J
"Very knowledgeable and did a great job with the installation."
M
"Everything from booking a same-day appointment online to the communication throughout the process was seamless and very much appreciated."
T
"Robby stopped by today to check out our AC."
L
"Robbie and John were here by 12:30 and had me up and running in about half an hour."
R
"Been using their services for about 14 years and I have always been satisfied."
M
"They are honest and do great work!"
T
"They were very thorough with their explanation and made sure I understood completely what I was looking at."
M
"They called the office to get me an immediate appointment and fixed the issue within 15 minutes."
D
"They called the office and got an immediate appointment for me and fixed the issue within 15 minutes."
S
"He was very knowledgeable, friendly, and professional, as well."
J
"We always ask for him - quality work, personable, and knowledgeable."
T
"I was very pleased working with them."
A
"Had regular maintenance scheduled and was on time."
J
"They are trustworthy and will follow up with what they say."
C
"I have always had great experiences with R&M and I know that I can trust them."
P
"We have used R&M on several occasions."
M
"I've always been impressed by the punctuality, communication skills, their attention to detail, which goes along with their work ethics."
J
"They were fast, professional, and straightforward!"
M
"Very professional and thorough."
Excellent customer service!
Brendan did a great job of unclogging our kitchen sink. He was knowledgeable and courteous! Excellent customer service!
We feel we are in good hands with Service Experts
We have had the annual HVAC maintenance plan for a few years now for both of our units, and it pays for itself, leaving you worry-free that your system is in perfect working order before winter or summer arrives. They let you know when it is time to schedule the maintenance. For this check, they scheduled it for the very next day after we called. Ryan Bennett performed the biannual check again, and he does excellent work. The maintenance check is not just a cursory review. They check everything, take pictures, and explain the results to you. We would recommend the maintenance plan. There are other benefits as well. We feel that we are in good hands with Service Experts.
Always professional, always on time
Always professional, always on time, we've used them for over twenty years.
Working in under 2 hours — highly recommend!
Came out and had my system working in well under 2 hours of placing my request. Cody was kind and informative. Highly recommend!
Could not have asked for a better experience
Could not have asked for a better experience. In less than 24 hours I had a brand new AC system installed. Everyone was super helpful and professional. Shout out to Jeff and Caleb for making it happen.
Very helpful, professional, and courteous
Very helpful, professional, and courteous. Offered several options for consideration. I would recommend this company to friends in the area.
Fantastic Work!
Fantastic work! Answered all my questions and got our HVAC fixed up!
Very knowledgeable and professional
Brendan!! I appreciate you taking care of my house today! Very knowledgeable and professional. Flushed my water tank and looked into my water softener as well.
Could Not Have Been a Better Experience
Had some AC issues and the team came out the same day over the weekend. Diagnosed the problem quickly and effectively and honestly could not have been a better experience. Will always call these guys first.
They were wonderful and so helpful
Our AC went out late afternoon, and they were at our house that night for the next availability! They were wonderful, and so helpful. Highly recommend!
Great service and knowledgeable
Still using Service Experts in 2026. Great service and knowledgeable.
Tommy was very professional and definitely a plumbing expert.
Quick, Professional, and Friendly Service
Quick, professional, and friendly service. Very knowledgeable and did a great job with the installation.
Excellent Customer Service and Professionalism
Everything from booking a same-day appointment online to the communication throughout the process, including the technician arriving earlier than expected, was seamless and very much appreciated.
Jessica was extremely helpful with scheduling the same-day appointment. Mike was punctual, courteous, and professional. He provided honest, straightforward feedback, and I never felt pressured to commit to a plan that I didn’t feel would be beneficial for my situation or circumstances.
I truly appreciate the excellent customer service and professionalism from everyone involved. It made the entire experience easy and stress-free.
Great job, Robby
Robby stopped by today to check out our AC. The pump (to remove moisture) was full of gunk, so he cleaned and checked it. Great job, Robby.
Had Me Up and Running
Air conditioning quit cooling last night. It was 81° in the house all night. Called this morning, and Robbie and John were here by 12:30. Had me up and running in about half an hour. Very courteous, friendly, and professional.
R&M has always done a fantastic job
R&M has always done a fantastic job. Been using their services for about 14 years and I have always been satisfied. This was only a follow-up visit, no charges.
They are honest and do great work!
I have been using them for 5 years on my HVAC. They are honest and do great work! Thank you, Harley (local office) and Caleb (my service tech)!
I highly recommend them
My HVAC went out during the heatwave. I was able to get a visit scheduled the same day. They called to let me know they were on the way. Both guys were so nice. They introduced themselves, shook my hand, and went over all my options after doing a diagnostic checkup. They were very thorough with their explanation and made sure I understood completely what I was looking at. I highly recommend them for your HVAC issues/service.
Fixed the issue within 15 minutes
I happened to see the technicians at my neighbor's house and approached them with my issue. They called the office to get me an immediate appointment and fixed the issue within 15 minutes. I can’t thank them enough.
The technicians were friendly and knowledgeable.
I happened to see your technicians at a neighbor's house and approached them with my issue. They called the office and got an immediate appointment for me and fixed the issue within 15 minutes. The technicians were friendly and knowledgeable. I can't thank them enough.
We highly recommend him and Service Experts
William (aka Pete) did a thorough job inspecting the pipes in our crawl space to assess water pressure issues. He was very knowledgeable, friendly, and professional, as well. We highly recommend him and Service Experts for your plumbing needs.
Quality work, personable, and knowledgeable
Had our summer service for our upstairs and downstairs units by Koby. We always ask for him - quality work, personable, and knowledgeable.
Very knowledgeable, professional, and prompt
Very knowledgeable, professional, and prompt. I was very pleased working with them. I will 100% recommend them to anyone who is in need of HVAC service.
On time and didn't take long
Had regular maintenance scheduled and was on time and didn't take long. Very friendly.
They Are Trustworthy
Great customer. They are trustworthy and will follow up with what they say. Thanks, Doug, for your expertise!
I know that I can trust them
We already have a service contract with R&M and today we were told that we needed a new unit. They have made our old unit work for several years until it didn’t. John came today and gave us 3 options, of which we chose #2. It sounds like the best deal. John has been here before, and he is the nicest young man with a great deal of knowledge. We decided to go with a Lennox unit, which I read is in the top 3 best ones to own. I have always had great experiences with R&M, and I know that I can trust them. The price is great with a lot of added amenities.
Couldn't Ask for Better
We have used R&M on several occasions. The last two times were for plumbing and had Doug Stampe both times. Couldn't ask for better. He's a keeper. Thanks for the service.
I can truly depend on R&M Climate Control
This is my 2nd entry with service done by R&M Experts, and they did an excellent job installing a new water heater and expansion tank! And for whatever reason, Google would not allow me to add a new review, and therefore I attached it to the one done in 2023. My first service with R&M Climate was on 14 June 2023 by John and Ryan, who work for R&M Climate Control Service Experts. In the years of dealing with this company, I've always been impressed by the punctuality, communication skills, their attention to detail, which goes along with their work ethics. My appreciation and satisfaction goes a long way when there is an air conditioner company I say that I can truly depend on. And that is R&M Climate Control Service Experts!
***Please note that the 2023 review was severely delayed in sending***
Fast, professional, and straightforward
Got an appointment the next morning (scheduled at 11 p.m. the night before) after we replaced all the fuses and tried resets ourselves, and still couldn’t get our heat/cool unit working.
They were fast, professional, and straightforward! One was named Koby, but I forgot the other's name unfortunately.
Paid $350 ($99 diagnostic) all said and done for fixing our heating/cooling unit; it needed rewired (on the outside) as it was frayed and eroded. They fixed it in no time, made sure both heating and cooling worked, and got on their way.
Service Experts Always Do a Great Job
The Service Experts always do a great job servicing our 2 HVAC systems in our home. Very professional and thorough.
