Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
R & M Climate Control Service Experts
Serving Knoxville since 1977
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 1/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Jan 31, 2026
$500 off Tankless water heater or $250 off tank water heater. Now through February 28, 2026.
Valid on all qualifying water heater systems. If leasing under the Advantage Program, EZ-Pay enrollment is required for promotional pricing. Offer not valid on prior water heater purchases.
Nov 28, 2025
- Jan 31, 2026
Managing your home's essential systems can be overwhelming, from maintaining efficiency to ensuring safety and staying on top of repairs. That's where R & M Climate Control Service Experts comes in. Proudly serving Knoxville since 1977, we are your trusted experts committed to keeping your home safe, efficient, and functioning at its best with complete service solutions.
Our "whole home" service approach means we cover every corner of your household's needs. From comprehensive HVAC services like heating, cooling, and air quality solutions to plumbing repairs, installations, and upgrades. Whether it's an urgent repair, a new system installation, or routine preventive maintenance, we're here to help.
Call (865) 503-6775 to schedule your service appointment!
Certified and Reliable Home Service Experts
Being part of a national brand allows us to offer the best rates on top-quality equipment while remaining locally managed by community experts. Our unique combination of resources and local knowledge ensures fast response times and exceptional value for our customers.
We stand behind the Service Experts Guarantee, ensuring your home services are delivered by licensed, bonded, insured, and ACE-certified technicians. Every system is installed following strict manufacturer specifications, so you can have peace of mind knowing your home's safety and performance are in expert hands.
Discover Our Budget-Friendly Membership Plans
Unexpected HVAC and plumbing repairs can strain your budget and happen at the worst times. Our membership plans help protect your home and wallet, giving you peace of mind and preparation for the unexpected.
Service Experts Advantage Program™: Enjoy access to brand-new equipment without a down payment, comprehensive coverage of parts and labor, annual maintenance, priority service whenever you need it most, and simple monthly payment options to keep your home running smoothly.
Maintenance+ Membership: Prevent the chance of breakdowns with regular care, including annual professional tune-ups. Benefit from guaranteed priority service, exclusive member discounts on repairs, and extended equipment life and efficiency all year long.
These memberships provide proactive system care and ensure your home systems receive expert maintenance year-round. Join today to protect your investment and enjoy worry-free comfort. You deserve to relax knowing your home is in reliable hands.
Our Service Areas in Knoxville
At R & M Climate Control Service Experts, we’ve proudly served the Knoxville area for years, building strong roots in the community. From Maryville to Oak Ridge, including Morristown and Sevierville, we’re dedicated to being there for the entire community with fast response times and trusted local expertise.
Call (865) 503-6775 today to partner with a trusted home service expert in your local area!
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
R & M Climate Control Service Experts is proud to be part of the Service Experts family, combining more than 48 years of local expertise with a trusted national brand serving communities since 1996. This partnership lets us provide personalized, neighborhood-focused service with the resources and innovations of a nationally recognized organization.
Our commitment to Knoxville remains as strong as ever, now with even greater capabilities to serve your needs. You can rest assured that our dedication to excellence continues while we offer enhanced services supported by industry-leading resources.
"They were able to get the system evaluated and fixed in 30 minutes."
D
"Jeff & Koby were professional and timely."
L
"Jeff and Koby were courteous and knowledgeable."
K
"Jeff and Caleb were early and courteous. Did a great job."
J
"Jeff and Caleb had excellent customer service."
J
"Jeff and Mike were professional and got to the point of what my problem was and offered me multiple solutions."
E
"Jeff and Robby were great and had my heat fixed in no time."
B
"Doug and Tim were prompt, courteous, and very knowledgeable."
J
"Both techs were extremely knowledgeable and very polite."
C
"He gave me some great tips on keeping my toilet from getting stuck again."
J
"Prompt, friendly, and knowledgeable and quickly fixed our problem."
B
"They are well trained, gave me complete knowledge of my issues and a remedy, as well as very trustworthy!"
A
"They explained everything that needed to be done and were extremely informative about the services they are providing."
A
"They were very professional and the 2 techs who showed up were incredibly knowledgeable and friendly."
K
"Ryan and Jeff got us heat quick when it went out."
C
"A very thorough inspection with great explanations."
J
"Caleb from R&M gave my A/C unit a thorough winter checkup exam and it passed with no issues."
D
"We had issues with our heat pump over the past several weeks and Robby Wright finally found the ongoing issue."
C
"Jeff and Koby were fantastic—helpful and not high pressure."
L
"Ryan and Jeff, what a great job."
B
"We definitely felt supported in the process and felt like we had a good understanding of what was going on."
C
"Dan the plumber is the man!"
J
"Appreciated the quick service and pleasant manners."
J
"Jeff and Koby were great."
G
"My tech Ryan took the time to check EVERYTHING, cleaned the whole unit, and also fixed a buzzing sound coming from my crawl space."
b
"Ryan was amazing and very professional. Very knowledgeable and helpful."
D
"Great service and considering the weather and road conditions I was impressed by how quickly they were able to get here."
M
"Rob and his partner did a thorough, professional maintenance."
J
"They were fast and efficient and reasonably priced!"
C
"Jeff and Koby were very professional."
Five star recommendation all around
Jeff and Koby came out to my house. I’ve been having issues with my HVAC system for two years. They were able to get the system evaluated and fixed in 30 minutes. Five star recommendation all around. Will definitely continue on with this company, and hopefully with these two particular gentlemen.
Professional and timely
Jeff & Koby were professional and timely. Great work and will be calling again!
Courteous and knowledgeable
Jeff and Koby were courteous and knowledgeable. Diagnosed issue with furnace quickly.
Did a Great Job
Jeff and Caleb were early and courteous. Did a great job. I know I'm ready for winter. Thank you.
Excellent customer service
Jeff and Caleb had excellent customer service and did a great job!
Great company, great and professional employees
Jeff and Mike were professional and got to the point of what my problem was and offered me multiple solutions. Great company, great and professional employees. Will only use them as my HVAC and plumbing needs.
Jeff and Robby were great
Jeff and Robby were great, had my heat fixed in no time. I appreciate the prompt service, and may God bless, and if I ever have anything else happen I will be calling you guys.
Prompt, courteous, knowledgeable
Doug and Tim were prompt, courteous, and very knowledgeable. Doug showed me a water pressure problem, and they were able to fix everything today. They are both very nice fellows, and you are lucky to have them as employees.
I will definitely be using R & M Climate Control
I will definitely be using R & M Climate Control for all my HVAC needs. Both techs were extremely knowledgeable and very polite.
Daniel was very nice and professional
Daniel was very nice and professional, and he gave me some great tips on keeping my toilet from getting stuck again, even though it happened twice in almost 2 years. Great service!
Prompt, Friendly, and Knowledgeable
Jeff and Ryan are the bomb, prompt, friendly, and knowledgeable and quickly fixed our problem.
Excellent Service People
12/11/25 Jeff, Robby, and Ryan are excellent service people. They are well trained, gave me complete knowledge of my issues and a remedy, as well as very trustworthy! I appreciate all of their recommendations in my concerns and problems and giving me good advice for the remedies. You are very fortunate to have these 3 gentlemen as employees.
Absolutely amazing to work with
Robby and Jeff were absolutely amazing to work with. They explained everything that needed to be done and were extremely informative about the services they are providing. Same-day service within 1 hour of when I called. Highly recommend R&M Climate Control Service Experts.
Very professional and knowledgeable
This review is based on setting up an appointment. The job is still pending, but I just wanted to say how clean and smooth everything went. They were very professional, and the 2 techs who showed up were incredibly knowledgeable and friendly. They showed up on time, called me to communicate they were on their way, and explained everything clearly. Our heater went out, and with the cold front already here, we couldn't get the heater above 71. They did all the diagnostics and figured out the issue in less than 1 hour. I had previously called another company who failed to show for the appointment, and R&M was next on the list of top reviews. I'm glad I called them.
Ryan and Jeff got us heat quick
Ryan and Jeff got us heat quick when it went out at our rental house.
Jeff and Ryan provided a wonderful visit
Jeff and Ryan provided a wonderful visit and provided a very thorough inspection with great explanations. It helps me feel very confident in my decision!
Thorough Winter Checkup Exam
Caleb from R&M gave my A/C unit a thorough winter checkup exam and it passed with no issues. We have a service contract with R&M; the best decision we've ever made to assure problem-free comfort.
Robby Was Professional and Communicative
12/8/2025 - We had issues with our heat pump over the past several weeks, and Robby Wright finally found the ongoing issue. He finished replacing the required part to get us back up and back operating. Robby was professional and communicative! Good job. Thank you.
Jeff and Koby Were Fantastic
Jeff and Koby were fantastic—helpful, not high pressure, and competent.
Ryan and Jeff, what a great job!
Ryan and Jeff, what a great job. We are warm again.
Quickly Diagnosed Our Heating Issue
Jeff and Ryan quickly diagnosed and explained the issue with our heating system. We definitely felt supported in the process and felt like we had a good understanding of what was going on and to maintain our unit moving forward.
R&M is a great company!
R&M is a great company! Dan the plumber is the man! Will never go anywhere else for service to my home.
Quick Service and Pleasant Staff
Jeff and Koby appreciated the quick service and pleasant manners of the staff.
Jeff and Koby were great
Jeff and Koby were great and explained things very well!
Great service!
Great service! My tech Ryan took the time to check EVERYTHING, cleaned the whole unit, and also fixed a buzzing sound coming from my crawl space. He went above and beyond to make sure all was right. He was friendly and very easygoing and courteous. Would highly recommend R&M.
Ryan was amazing and very professional
Ryan was amazing and very professional. They explained exactly what he was doing, which I really appreciated. Very knowledgeable and helpful.
5 Stars All the Way Around
Ryan did a great job today, 6-10-24. Very thorough and efficient. 5 stars all the way around. Great service and considering the weather and road conditions I was impressed by how quickly they were able to get here. They were very professional and were able to fix the problem and have the unit up and running quickly. Definitely making them my go-to team for service.
Thorough, Professional Maintenance
Rob and his partner did a thorough, professional maintenance of my HVAC.
Fast and efficient
Kobie and Jeff were fast and efficient and reasonably priced!
They Were Very Professional
Jeff and Koby were very professional. They did a good job of checking my HVAC system.
