Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Jan 19, 2026
- Feb 15, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
C
"Oscar was very professional, did a great job on the installation, and cleared up completely at the end of it all."
R
"My furnace failed during this recent drop in temperatures."
D
"Epperson is great, and John is the best!"
J
"Arnold was professional, knowledgeable and friendly."
S
"Stephen's communication and customer service was excellent."
C
"As always, they do a complete and excellent job servicing our 2 zone system."
J
"Dan and Dana did an outstanding job."
R
"He was thorough, friendly, professional, likable, knowledgeable, efficient."
l
"He was efficient and polite, explained everything going on with my system and my options."
A
"Very knowledgeable and explained exactly what he did!"
R
"Very good service."
J
"Arnold and Chris and Maggie were great to work with."
S
"Arnold H., our technician, was excellent—professional, polite, and very knowledgeable."
D
"Thank you for your quick, accurate service today."
B
"Arnold was very helpful and answered all my questions."
J
"On time, efficient, and very friendly."
r
"Dan did a beautiful job today and I am very happy."
m
"John and Douglas did a great job!"
J
"Arnold, Travis, and Maggie are efficient, meticulous in their work, and informative."
W
"Travis and Arnold were on time, very professional and personable."
T
"Arnold and Travis were amazing!! I highly recommend requesting either of them!!"
R
"Our service tech, Canaan, was the most professional and friendly tech we have ever had."
E
"Oscar came out in just an hour and a half, ahead of schedule, and was very knowledgeable and helpful."
M
"If you own rental property the program is worth a look as it is totally turn key for the duration of the lease."
E
"Just had my maintenance, and as always John M is the best!"
M
"They have been courteous and prompt and always properly diagnose the problem."
J
"Dan and Arnold provided a professional and thorough assessment."
S
"Arnold was very thorough and explained all our options."
C
"Epperson service came to our rescue and got our systems up and running."
T
"Arnold was very professional and helpful."
Highly recommend Epperson and Oscar
Oscar Canales from Epperson has worked with us to install a new hot water tank to replace the very old tanks we had. Oscar was very professional, spent time with us to work out what we needed, did a great job on the installation, and cleared up completely at the end of it all. He even identified non-water-related issues that needed attention, and found a water heater we didn't even know we had. Epperson admin has been very efficient too. Highly recommend Epperson and Oscar in particular.
My furnace failed during this drop
My furnace failed during this recent drop in temperatures. With me physically in St. Louis, my tech, Arnold Hufstetler, worked tirelessly and did get my unit up and running. High five to Arnold.
Epperson Is Great, and John Is the Best
Epperson is great, and John is the best! We worked with them for 20 years.
Professional, Knowledgeable, and Friendly
Arnold was professional, knowledgeable and friendly. What a refreshing experience!
Stephen's communication was excellent
Stephen Hall arrived on time for my 6 months service visit and was great! Stephen's communication and customer service was excellent. I purchased a new AC and heat pump last year and have been completely satisfied. The historical great service and phone support is why I chose to continue having Epperson provide support for my system.
They Are the Best
John and Chris came to our home today to service our HVAC system. As always, they do a complete and excellent job servicing our 2 zone system. They are the best.
Outstanding job
Dan and Dana did an outstanding job checking my heating/cooling unit.
Five (5) Star
Arnold Hufstetler came to my home a few days ago to perform contracted maintenance.
He was:
- thorough
- friendly
- professional
- likable
- knowledgeable
- efficient
What else could I ask for?
FIVE (5) STAR!!!
Efficient and polite service
Arnold Chris came out today. He was efficient and polite, explained everything going on with my system and my options. Thank you, Arnold!
Very knowledgeable
My tech was Arnold Hufstetler. Very knowledgeable and explained exactly what he did!
Very good service
Oscar fixed my valves in the irrigation system. Very good service.
Great to work with
Arnold and Chris and Maggie were great to work with. Very professional!
Our technician was excellent
Arnold H., our technician, was excellent! He was professional, polite, and very knowledgeable about our AC/heating system. I highly recommend him and this company for their prompt and quality of service.
Very Great Visit
Arnold, Maggie, Laura,
Thank you for your quick, accurate service today. We appreciated your comments/suggestions about others areas of the house, things we hadn’t thought of. Very “great” visit.
Blessings,
The Bertelli’s
Very professional
Arnold was very helpful and answered all my questions. Very professional.
On time, efficient, and very friendly
On time, efficient, and very friendly. Daniel and Al came early for my biannual maintenance. Thank you!
Dan did a beautiful job
Dan did a beautiful job today, made some changes, and I am very happy.
John and Douglas Did a Great Job
John and Douglas did a great job!!!
Thanks, John, Douglas, and Epperson!
Efficient and Meticulous Team
Arnold, Travis, and Maggie are efficient, meticulous in their work, as well as informative. The team showed up to service the HVAC system and got straight to work.
Highly recommend Epperson
Travis and Arnold were on time, very professional and personable. Had a couple of issues, which they explained and came up with a plan. Highly recommend Epperson…
Arnold and Travis Were Amazing
Arnold and Travis were amazing!! This is the second time Arnold has come out and he was knowledgeable and helpful each time, Travis even stopped to pet my cats :) They checked my hot water heater and did maintenance/cleaning on my AC unit. I highly recommend requesting either of them!!
Most professional and friendly tech
Our service tech, Canaan, was the most professional and friendly tech we have ever had from Epperson or anyone else. He did our winter inspection, and he did something no one else has done; he cleaned our outside compressor. This man is a keeper, and I hope he will be our regular tech. Thank you, Epperson, for sending him.
Would absolutely recommend
Had a severe leak from my water heater. Oscar came out in just an hour and a half, ahead of schedule, and was very knowledgeable and helpful. Talked in detail about what the issue was and how to move forward. Oscar was able to find the time to replace my water heater on the same day and answered any questions I had throughout the process. Would absolutely recommend Epperson Service Experts to anyone who asked.
Peace of mind for our renters
We have used Epperson for the last seven years. Our HVAC units are leased via the Advantage program. If you own rental property the program is worth a look as it is totally turn key for the duration of the lease. That said, it is not inexpensive, but the peace of mind for our renters is priceless.
We entered into our second consecutive leases last month. The Epperson team was out to pull the old units and install the new generation units. The techs, Chris and Richy, were great. They arrived as scheduled and went right to work on the installations. Both were polite and were respectful of our residence.
Before leaving they cleaned everything up and did a great job explaining the new 21st century thermostat.
John M Is the Best
Just had my maintenance, and as always John M is the best! Laura is always so sweet and helpful when trying to accommodate my schedule and get my appointment scheduled in a timely manner! They are the best! Happy New Year!
Courteous and prompt service
I’ve owned this house for a year and a half, but I’ve had to call Epperson’s three times since we bought it. They have been courteous and prompt and always properly diagnose the problem. They even showed me how to fix an issue when the panel goes blank. I recommend them and my technician Mr. Hufstetler.
Professional and Thorough Assessment
Dan and Arnold provided a professional and thorough assessment of my HVAC system and ductwork.
Arnold was very thorough
Arnold was very thorough and explained all our options. He arrived right on time.
Our mini split was broken
Our mini split was broken. Epperson service came to our rescue and got our systems up and running. Thanks, Al and Travis, for the good work.
Very professional and helpful
Arnold was very professional and helpful in reviewing our system for the winter season.
