Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, mini-split system, boilers, $1,000 off 2 stage systems, or $1,500 off Modulating systems.
Nov 4, 2026
- Dec 31, 2026
Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers outside of membership discounts. Valid for one drain only. Must have an accessible ground level clean out.
Nov 4, 2026
- Dec 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 12/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Nov 3, 2026
- Dec 31, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Member Exclusive: Extra $200 Off Installation When Upgraded to an Advantage Lease Program
Receive an additional $200 off installation cost of new system lease
Available to new and existing active Maintenance+ members. Customers who execute a qualifying lease agreement for a new HVAC, Indoor Air Quality, Water Heater, or Water Treatment system by December 31, 2026, and complete installation by January 7, 2027 will receive a $200 credit applied to the installation portion of the transaction. Offer cannot be combined with other installation credits unless expressly stated. Offer may be modified, suspended, or withdrawn as permitted by law.
Nov 4, 2026
- Dec 31, 2026
Member Exclusive: $0 Diagnostic Fee with Paid Repair
Waived diagnostic fee for Maintenance+ members. Valid for new and active members.
The $0 fee applies only when recommended repair is completed and paid at time of service. Promotion valid for service visits for new and existing Maintenance+ members. See your signed Maintenance+ Membership agreement for full terms and conditions.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
j
"Instead of putting a band-aid on it like a previous plumbing company did, they removed the entire line to the meter and replaced the whole damn line."
B
"Dominic & Liam were professional, friendly, knowledgeable, and took the time to explain everything clearly."
A
"You fixed our issue and explained everything to us step by step."
T
"Fast service is always great, BUT above and beyond customer service wins it every time and Evan delivered it all!"
r
"Nick the service tech came out and removed our old water heater, replaced it with a highly rated and very efficient Lochinvar water heater."
S
"He was professional, very, very helpful, explained everything, and answered all my questions."
v
"He communicated clearly and resolved the issue promptly."
D
"All the plumbers that came out from United to resolve both issues were professional and knowledgeable!"
H
"Amazing and friendly service, so I could not recommend United Plumbing enough."
S
"Extremely satisfied with the service I received. Brandon was excellent."
J
"He was kind, fast and efficient and had an immaculate beard!"
J
"Not only did he listen to my concerns intently, but he was very kind and knowledgeable."
B
"Excellent job finding the water leak."
A
"They figured out the problem right away and answered all my questions."
M
"He was educational, professional, and honest."
v
"Overall, considering the snow and ice that they worked in, they did a great job, therefore the 5 star rating."
U
"I really appreciated the service."
J
"He was on time, professional, and clearly knew what he was doing."
S
"Dylan was punctual, professional, and thorough in his work."
A
"Polite, professional, and communicated the problem and solution well."
S
"Very polite, friendly, got right to it, kind to his helper, great staff."
G
"He was very professional and left my home with no sign that an issue had existed."
M
"Kris was on time, solved our issue, and explained everything clearly."
J
"Very prompt company, professional."
D
"Richard was very knowledgeable, fast, and super efficient."
T
"He was professional, polite, friendly, and really seemed to do his best to try to get the best resolution to the problem."
B
"Jacob Doty was polite, thorough, and very professional."
S
"Kendrick was polite, courteous, professional, and extremely knowledgeable of his profession."
A
"Kris and Jacob were professional and personable."
K.
"I highly recommend Dylan and United Plumbing."
I'd put these guys up against anyone in Louisville
So I've used countless plumbers over the last few years due to countless sewer issues. Dylan, Geno, and Jackson were beyond awesome. I felt terrible because what should have taken them an hour or two ended up taking them seven hours because my house sucks and every fix with this house becomes an all-day ordeal. I had a major water leak somewhere under my front yard. They were able to locate the leak, and instead of putting a band-aid on it like a previous plumbing company did, they removed the entire line to the meter and replaced the whole damn line. They cleaned up my yard as well as they could and even seeded and put straw down, which was something else the last plumbing company didn't do. I would gladly put these guys up against anyone in Louisville.
Professional, Friendly, and Knowledgeable!
We had a United Plumbing Company come out to take care of some work for us, and we were very happy with the service we received. Dominic & Liam were professional, friendly, knowledgeable, and took the time to explain everything clearly. They also gave us an estimate for some additional work that we ultimately decided not to move forward with because of the cost, but we really appreciated their honesty and professionalism throughout the process. We would definitely recommend them to anyone looking for a reliable plumbing company!
Evan and Dakotah were truly amazing
Evan and Dakotah were truly amazing. Thank you so much. You fixed our issue and explained everything to us step by step. Never felt more comfortable having a plumber in the house. He was honest and reliable and very efficient. I will be recommending everyone to Service Experts.
Above and beyond customer service
Evan was great! Very knowledgeable, helpful, and just a genuinely cool guy. He took his time explaining the different membership options to us and gave his HONEST opinion on which one made the most sense for us… and it wasn’t even the most expensive option. We ended up going with the Maintenance+ membership.
I really appreciated that I didn’t get any “sales” vibes from him at all. He wasn’t pushy and didn’t make us feel like he was just trying to upsell us. He was straightforward, answered all of our questions, and made sure we understood everything before making a decision. AND he fixed our issue really fast once everything was finalized. Fast service is always great, BUT above and beyond customer service wins it every time and Evan delivered it all!!!
Overall, just a really good experience. Evan was professional, honest, and easy to talk to. Definitely appreciate his help and would recommend him! Unfortunately for him, I’ll be requesting him every time I call for service LOL.
Did an excellent job
Our LG&E water heater coverage, which I highly recommend getting, contracted through United Plumbing, evaluated our water heater issue, which was a GE brand installed in 2008 by the previous homeowner. They determined it needed to be replaced. Nick, the service tech, came out and removed our old water heater, replaced it with a highly rated and very efficient Lochinvar water heater, and did an excellent job. Thanks for the great service.
Nick was awesome
Nick was awesome. He found my issue and fixed it. He was professional, very, very helpful, explained everything, and answered all my questions. I appreciate that United employees wear booties inside the home. I am very pleased with his service.
Very professional and competent
Dylan at the Louisville location was very professional and competent. He communicated clearly and resolved the issue promptly.
They Are My Preferred Plumbing Company
We had a plumbing backup issue and a hot water heater issue in the span of several weeks. All the plumbers that came out from United to resolve both issues were professional and knowledgeable! They not only resolved the issues but for the plumbing backup gave suggestions today on how to prevent it going forward. They are my preferred plumbing company. HomeServe should send them out for every plumbing issue.
Amazing and friendly service
Philip and Amanda came to help clear a clog. They did it quickly and efficiently. Amazing and friendly service, so I could not recommend United Plumbing enough. Thank you!
Extremely satisfied with the service
Extremely satisfied with the service I received. Brandon was excellent; he showed up on time with the proper equipment to do the job. He listened to me on what problem I had and got the job done. Will now be my #1 plumbing co. Thanks, Brandon...
Kind, fast and efficient
Dylan H from United Plumbing came through to unclog our sink. He was kind, fast and efficient and had an immaculate beard! He even wiped up the floor when he was done. Solid stuff!
He was very kind and knowledgeable.
Kris with a "K" came to my home through HomeServe to resolve a back-up issue. Not only did he listen to my concerns intently, but he was very kind and knowledgeable. He was able to fix the issue rather quickly and left me thoroughly impressed. I would recommend him personally!
Excellent job finding the water leak
Excellent job finding the water leak. Need to replace toilet.
They were great!
They were great! They figured out the problem right away, answered all my questions, and had great recommendations. Definitely use them.
Kris D was fantastic
Kris D was fantastic. He was educational, professional, and honest. Highly recommend.
Overall, they did a great job
The HomeServe representatives took a picture BEFORE they did the work, but they did not replant the plants in the same place as the BEFORE picture. They did fix it once I called this to their attention. They did not put as much space between the plants as needed, but OVERALL, they did a great job professionally, technically, efficiently, and with good communication. The picture attached is the BEFORE picture from July 2025. No changes have been made to the landscape since that date. Their AFTER picture will show what I am talking about. Overall, considering the snow and ice that they worked in, they did a great job, therefore the 5 star rating.
I got 100% satisfaction service
I got 100% satisfaction service from United Plumbing. I really appreciated the service. Thank you so much.
Did an excellent job
Dylan came out to fix our clogged kitchen sink and did an excellent job. He was on time, professional, and clearly knew what he was doing. He explained the issue, worked efficiently, and made sure everything was running perfectly before he left. The work area was left clean and the problem was fully resolved. Highly recommend Dylan and United Plumbing if you need a reliable, skilled plumber.
Exceptional Service from United Plumbing
United Plumbing provided exceptional service for our recent plumbing needs. Dylan was punctual, professional, and thorough in his work. He clearly explained the issue, outlined the necessary repairs, and completed the job efficiently. The quality of the workmanship was excellent, and all areas were left clean and tidy upon completion. I would highly recommend United Plumbing and Dylan to anyone seeking reliable and courteous plumbing services.
Polite and Professional Service
Arrived at the agreed time. Polite, professional, and communicated the problem and solution well. Demonstrated the water leak had been repaired.
Very polite, friendly, got right to it
"Very polite, friendly, got right to it, kind to his helper, great staff." Kris' helper was also completely courteous and efficient.
When I Need a Plumber, I Want Brandon
Brandon came to my home on two occasions for plumbing issues. He was on time, promptly found the issues, and solved them. He was very professional and left my home with no sign that an issue had existed. When I need a plumber, I want Brandon.
Kris was on time
Kris was on time, solved our issue, explained everything clearly, and even carefully cleaned up afterwards.
Very prompt company
Very prompt company, professional and got the job done in a very timely manner. đź‘Ť
The Best Plumber We’ve Ever Had
Richard was very knowledgeable, fast, and super efficient. The best plumber we’ve ever had do work for us!
Richard did a fabulous job
Richard did a fabulous job. He explained things well as he did them. He was professional, polite, friendly, and really seemed to do his best to try to get the best resolution to the problem. I really felt that he gave it his very best effort. Plus, he was respectful of being careful to protect the property. I was very pleased, and would definitely use him again in the future.
Great service and technician
Jacob Doty was polite, thorough, and very professional. He handled my blockage quickly and discussed options for preventing future problems. Great service and technician.
Polite, Courteous, and Professional
Kendrick was polite, courteous, professional, and extremely knowledgeable of his profession. His excellent customer service will keep my business with HomeServe. Thank you, Kendrick!
Service all around was excellent
Service all around was excellent. Kris and Jacob were professional and personable. Issue was identified and repaired quickly.
The most kind, courteous, and helpful plumber
The most kind, courteous, and helpful plumber just left my home. Dylan, the plumber, was punctual with great communication. His smile put me at ease and he offered helpful suggestions for my plumbing issue. He was patient and thorough. I highly recommend Dylan and United Plumbing. He got me squared away in less than 20 minutes!!
