Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
B
"Jacob Torres did a good job servicing our heater and air conditioner."
J
"He was quite personable, knowledgeable, and very friendly."
S
"Great response time and fantastic customer service."
S
"Tech Youkhana with Service Experts arrived faster than expected and provided great service."
C.
"Today the service appointment with Youkhana and Oscar was pleasant, professional, and thorough as expected."
R
"Dennis made a thorough analysis of the state of our gas furnace and provided numerous options."
PJ
"Overall, very accommodating and responsive."
S
"You can tell they genuinely care about doing quality work, which made the whole experience stress-free and even a little fun!"
D
"What a thorough job he did checking our furnace."
D
"He was not only professional and efficient but also incredibly friendly, making the whole experience easy and pleasant."
R
"He explained everything he was doing and showed me exactly what needed to be cleaned."
G
"Dylan did a great job servicing my HVAC system."
Y
"He explained what he thought was the issue and why, and he got the thermostat to work again."
N
"James explained all that was done and provided knowledgeable answers to my questions."
M
"Jim, our technician, arrived early, was very personable and knowledgeable, arranged for a generous discount, and quickly installed our new thermostat."
K
"We could not be happier with our new system and so much appreciate Larry and his team who were professional, hard-working, thorough, and dedicated."
B
"Efficient, polite, and very friendly."
M
"Always professional and great service. I appreciated his customer focus."
J
"Dylan was a great technician, looked at all the problems I mentioned."
B
"The technician that came out to work on my unit was excellent to meet my needs."
N
"Dylan is an awesome technician who provided us extremely professional service."
T
"Dylan from Service Experts Heating & Air Conditioning has done a thorough job for routine maintenance."
2
"Thank you, Dylan, for your promptness, your careful concern, and your excellent work."
R
"Youkhana is very courteous and very professional and is an HVAC expert!"
J
"He provided very good service and advice to my heating units."
H
"Service is great."
T
"Dylan did a great job and walked me through everything he was scheduled to do."
C
"He was very knowledgeable about what was required for what we were seeking."
O
"They are very professional and pay attention to details, answered all my questions, and addressed my concerns."
M
"I have been a customer since 1990, great service technicians."
Did a good job servicing our heater
Jacob Torres did a good job servicing our heater and air conditioner. I would definitely recommend them.
Personable, knowledgeable, and friendly
Josh responded on today's date and was able to connect our Wi-Fi to an older version of thermostat. He was quite personable, knowledgeable, and very friendly. His work was most appreciated.
Fantastic Customer Service
Great response time. Fantastic customer service. Great employees.
Arrived Faster Than Expected
Tech Youkhana with Service Experts arrived faster than expected and provided great service, and was very friendly. Much appreciated!
Every maintenance visit more than satisfactory
We've had a maintenance plan with Service Experts for many years and every maintenance visit has been more than satisfactory. Today the service appointment with Youkhana and Oscar was pleasant, professional, and thorough as expected. Something else I like: shortly before the appointment, Service Experts sends an email providing the technician's name and ETA so you know who to expect and when.
Completely satisfied with the service
Dennis made a thorough analysis of the state of our gas furnace and provided numerous options and steps in contacting Service Experts for replacing the unit. I was completely satisfied with the service.
Very accommodating and responsive
Our thermostat went out, and they were able to squeeze us in on the same day to come replace it. Prior to replacing it, they even walked us through several troubleshooting steps on the phone. Overall, very accommodating and responsive. Great service.
They Genuinely Care About Doing Quality Work
I had a really positive experience with Service Experts Heating & Air Conditioning - this crew brought both professionalism and warmth to every part of the process. From the first call to scheduling service and getting hands-on help, the atmosphere was friendly, upbeat, and focused on making sure I understood what was going on with my system. The team took the time to explain what needed attention and offered thoughtful recommendations without rushing or pressure.
Birdeye Experience Marketing platform
The technicians were punctual, respectful of my home, and clearly experienced. They tackled the job efficiently and thoroughly, answering all my questions with patience and a smile. You can tell they genuinely care about doing quality work, which made the whole experience stress-free and even a little fun!
Birdeye Experience Marketing platform
Pricing felt fair for the level of service and expertise provided, especially considering the fast response and thorough explanations of what was done. It wasn’t just a quick fix - they offered value, tips for future care, and a sense of trust that’s hard to find.
Birdeye Experience Marketing platform
The whole operation runs smoothly - great communication, easy scheduling, and solid follow-through - so whether you’re dealing with a seasonal tune-up, a repair, or a full system installation, this team makes it feel simple and positive. Highly recommended for anyone who wants HVAC service with professionalism and a friendly touch!
Highly Recommended
We are on a maintenance agreement with Service Experts. Our recent service was provided by Dylan and wow! What a thorough job he did checking our furnace, and he spent a lot of time explaining what was done and what we need to do in the future. Highly recommended!
Truly excellent service
Jim Cox at Service Experts Heating & Air Conditioning gave us truly excellent service. He was not only professional and efficient but also incredibly friendly, making the whole experience easy and pleasant. Jim explained everything clearly, ensured our system was working perfectly, and left us feeling confident and cared for. His combination of expertise and kindness is rare. Thank you.
Very professional and on time
Ninous came today to clean my blower assemblies on my two furnaces and did a great job. He explained everything he was doing and showed me exactly what needed to be cleaned. Very professional and showed up on time to do the job. You are lucky to have him working for your company.
Dylan did a great job
Dylan did a great job servicing my HVAC system. He arrived on time and took time to check the vents to see if we were getting good heat distribution. He also mentioned additional services the company can supply.
Jim was great!
Jim was great! He explained what he thought was the issue and why. He rebooted the thermostat and got it to work again. He gave me some options to resolve the issue and possible scenarios if it occurs again. Great job!!
Professional, Courteous, and Attentive
James explained all that was done and provided knowledgeable answers to my questions. Professional, courteous, and attentive from beginning to end!
I would highly recommend Service Experts
Jim, our technician, arrived early, was very personable and knowledgeable, arranged for a generous discount, and quickly installed our new thermostat, resolving our issue. I would highly recommend Service Experts.
We could not be happier
Many thanks to Service Experts and especially to our lead installer, Larry Czelusniak, and his wonderful team of Kiro, Ahcene, and Ninous for their excellent work in the installation of our new Lennox furnace and air conditioning systems! We could not be happier with our new system and so much appreciate Larry and his team who were professional, hard-working, thorough, and dedicated to delivering an excellent product and customer service. Larry is outstanding in his knowledge and expertise regarding every aspect of installations and building codes, which makes him an expert in his field! Thank you, Larry, for you and your team who exceeded our expectations, who patiently explained everything to us, and who made the whole process fun with professionalism and a sense of humor through it all! Highly recommend Service Experts and Larry and his team! With much appreciation, Kirk and Debbie W.
Efficient, polite, and clear
Ninous was efficient, polite, and clear in his work and very friendly.
Always professional and great service
Youkhana Badalkolan was our service tech. He has been out to our house on previous calls. Always professional and great service. Explained what he found and any recommendations. I appreciated his customer focus. Highly recommend Service Experts and their team.
Dylan Was a Great Technician
10/20/25 Dylan was a great technician, and looked at all the problems I mentioned. When he left, I had more answers than I did questions!
The technician was excellent
The technician that came out to work on my unit was excellent to meet my needs. He answered my questions that I had regarding the needed repaired items.
Dylan is an awesome technician
Dylan is an awesome technician who provided us extremely professional service; would love to work with him again in future.
Thorough Job for Routine Maintenance
Dylan from Service Experts Heating & Air Conditioning has done a thorough job for routine maintenance. Also, he has done excellent work for cleaning the furnace motor.
Excellent work from Dylan
Thank you, Dylan, for your promptness, your careful concern, and your excellent work. We want him to do our servicing from now on!
Very Courteous and Professional
Youkhana is very courteous and very professional and is an HVAC expert! He has serviced our unit several times, and we could not ask for a better technician!
Very nice technician to work with
Dylan is a very nice technician to work with. He provided very good service and advice to my heating units.
Service is great
Service is great. Thanks, Dylan, for the knowledge and information.
Dylan did a great job
Dylan did a great job—walked me through everything he was scheduled to do, before and after the work was completed.
His introduction immediately put us at ease
David visited our home today to provide a quote, and his introduction immediately put us at ease. He was very knowledgeable about what was required for what we were seeking and also informed us about other services that the company offered that we were not aware of.
Great job from Vincent and Jamel
8/22/25 - Great job from Dylan as well on the AC maintenance service.
-----x
Great job from Vincent and Jamel with the AC maintenance service. They are very professional and pay attention to details, answered all my questions, and addressed my concerns. Highly recommended!!!
Best service in the East Bay
Best service in the East Bay. I have been a customer since 1990, great service technicians. I'm grateful! Thank you.
