Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
M
"He’s very professional, pleasant and worked without any delays or issues."
G
"They were very friendly and professional, and I enjoyed having them in my home."
M
"He really went in-depth to make sure our system was ready for the winter."
A
"Excellent work and friendly techs."
A
"He is very professional, knowledgeable, and friendly."
A
"We've been using Arundel Cooling & Heating for years with both of our homes."
B
"Staff and technicians are very knowledgeable and polite."
J
"The installation team did a perfect job installing a new (top of the line) hot water heater."
R
"Quick, efficient, and very responsive to your needs and service."
K
"Austin was very personable and knowledgeable."
T
"Austin Stevens arrived to perform maintenance on my HVAC system in the promised time window."
E
"Polite, on time, efficient, and did not leave a fiberglass mess for me to pick up!"
L
"I have a lot of trust in what this company tells me."
j
"The technicians were skilled, knowledgeable, and explained exactly what they were doing, including answering any questions we had before they departed at 10:54 AM."
M
"Their team does a great job from start to finish."
R
"Top tier company - any time, every time."
J
"They were knowledgeable, efficient, and thorough—and very personable and explained everything and offered helpful ideas."
S
"Service provided by Mr. Brummet was great as usual."
D
"The tech was knowledgeable and made sure we had a source of heat before leaving."
T
"Tommy has been attentive and thorough each visit."
G
"Very pleased with this company’s customer service and their professional service technicians—especially the young man, Austin."
T
"We've been impressed with ASE from the first time using them."
J
"Their office personnel and technicians always provide outstanding customer service."
J
"Josh was on time and very efficient (years of experience showed)."
S
"He’s been taking care of that unit for years and keeps it running in great condition."
M
"He was professional and knowledgeable, sharing information in a manner exceptionally easy to follow—no jargon!"
C
"Technician Tommy has kept my generator in top shape."
L
"He does a wonderful job, always informative, respectful and helpful."
D
"He is the master of all things HVAC and is once devoted to providing outstanding service."
L
"He arrived on time, was very courteous and professional, and gave the system a clean bill of health."
Top of the line
Tim Morrison was here today and I find him to be top of the line. He’s very professional, pleasant and worked without any delays or issues. He knew everything about the system and made repairs promptly. Thank you, Tim.
Great job replacing my furnace
I would like to thank Arundel Cooling and Heating for the great job that they did replacing my furnace. They were very friendly and professional, and I enjoyed having them in my home. Robert and Robert Jr., Darron, Tucker, and Dave were the technicians and associates that helped complete this project. I would highly recommend this company to anyone that needed heating or cooling work done. 5 stars!
5 Stars to Technician Steve Miles
5 stars to technician Steve Miles on a service call two days before Christmas. Arundel Cooling and Heating replaced our HVAC system a few years ago and did an outstanding job. Steve came to the house for a routine checkup of the equipment. He really went in-depth to make sure our system was ready for the winter. He even called me back after he left to remind me I was down to one third level of heating oil in our tank. Thanks so much!
Excellent work and friendly techs
Excellent work and friendly techs. We have been dealing with them for over 20 years.
Very professional, knowledgeable, and friendly
Austin has been to our house before. He is very professional, knowledgeable, and friendly. He knows his business and always is able to answer my questions.
They Have Always Done a Great Job!
We've been using Arundel Cooling & Heating for years with both of our homes, and they have always done a great job! I highly recommend them.
Great service
Great service, staff and technicians are very knowledgeable and polite!
A Truly Great Job!
The installation team did a perfect job installing a new (top of the line) hot water heater. They arrived on time, got directly to the work at hand, and kept me apprised of progress. No hitches, just professional expertise; and when done Blake offered courteous, clear, and patient explanations to my questions. A truly great job! Thank you, sir.
Quick, efficient, and very responsive
Quick, efficient, and very responsive to your needs and service. Dec 29 noticed HVAC drain pan was overflowing. Louis the technician had to become a contortionist to get behind the unit and PVC pipes in a very tight space in order to identify and clear a blockage. Couldn’t ask for a more outstanding service provided by Louis and Arundel Heating and Plumbing Company.
Very personable and knowledgeable
Austin was very personable and knowledgeable and answered all the questions I had.
System Is Running Well
Austin Stevens arrived to perform maintenance on my HVAC system in the promised time window, very soon after the call came in to let me know the technician was on his way. He noted that the system is running well and advised me of the age of the current unit. I have generally been happy with Arundel Service over the years.
Polite, On Time, Efficient
Polite, on time, efficient, did not leave a fiberglass mess for me to pick up! That alone was a big deal for me. Everything was in good working order.
I have a lot of trust in this company
I've seen 2 technicians from these guys, and each of them was clearly very knowledgeable and always gave frank and open advice on how to get the best value as the customer. They have explained issues in general or technical detail depending on what I was asking to learn. I have a lot of trust in what this company tells me.
Our Arundel Heating & Cooling technicians get a 5 star rating from us!
Our Arundel Heating & Cooling technicians get a 5 star rating from us! Two days ago, our old furnace died overnight. They sent diagnostic technicians that morning who diagnosed the problem (23-year-old control board was burnt). They recommended a solution and included a military discount because I’m retired Navy. Today, the installation technicians arrived at 8 a.m. and installed our new “Christmas” two-stage furnace from Lennox. The technicians were skilled, knowledgeable, and explained exactly what they were doing, including answering any questions we had before they departed at 10:54 a.m. Five star rating to our technicians and Arundel Heating & Cooling.
Their team does a great job from start to finish.
Their team does a great job from start to finish. I'm satisfied with the end result.
Technician Josh is Outstanding.
Professional - Technician Josh is outstanding. Top tier company - any time, every time.
Josh and Haleek are real standouts.
I've used them for some years for regular seasonal system checks and for repairs. Today they relocated the outside part of my cooling system; today's techs were Josh and Haleek, and they were great! They were knowledgeable, efficient, and thorough—and very personable and explained everything and offered helpful ideas. I'm sticking with Arundel, and although I have liked all the techs they've sent our way, Josh and Haleek are real standouts. Thanks, guys, for a job well done.
The service provided by Mr. Brummet was great
The service provided by Mr. Brummet was great as usual.
Arundel was able to send out a tech the day I called.
Had an emergency heating issue during Thanksgiving weekend. Arundel was able to send out a tech the day I called. The tech was knowledgeable and made sure we had a source of heat before leaving. There is a warranty issue, so the final repairs will happen after the manufacturer is contacted. Bottom line is we have heat. Thanks.
Excellent generator service for many years!
Excellent generator service for many years! Tommy has been attentive and thorough each visit.
Very pleased with this company’s customer service
Very pleased with this company’s customer service and their professional service technicians—especially the young man, Austin, who assisted us today.
Excellent service!
Austin was terrific and explained the differences between a heat pump and furnace. He provided great recommendations for future decisions. We've been impressed with ASE from the first time using them. We won't rely on anyone else. Excellent service!
Outstanding Customer Service
I’ve used Arundel’s spring/fall maintenance tune-up program for several years now. Their office personnel and technicians always provide outstanding customer service, and I know the work will be completed on time with great expertise. I remain a committed long-term customer and highly recommend them to all friends and family in the area.
Arundel representatives have always excelled at service.
Josh was on time and very efficient (years of experience showed). Arundel representatives have always excelled at service during the many years we have dealt with them.
He’s been taking care of that unit for years
Tommy did the annual maintenance on my generator again today. He’s been taking care of that unit for years and keeps it running in great condition. It’s a pleasure to have him do the work.
He was professional and knowledgeable.
Josh came out to do fall/winter service on our heat pump. He was professional and knowledgeable, sharing information in a manner exceptionally easy to follow—no jargon!
He knows the equipment, works quickly
Have used Arundel Cooling and Heating to maintain and service my Kohler Generator for more than eight years. Technician Tommy has kept my generator in top shape. He knows the equipment, works quickly, and I could not ask for better service.
He does a wonderful job, always informative.
My husband and father have used Arundel Cooling and Heating and both been highly satisfied. My father especially liked Aston and always asks for him. He does a wonderful job, always informative, respectful, and helpful. If he’s booked we will wait for him. He’s our guy and this is our company.
I wish I could clone him!
Tommy did my annual generator service, and as usual, was our consummate electrician. He is the master of all things HVAC and is once devoted to providing outstanding service. I wish I could clone him!
He arrived on time, was very courteous and professional
I've been an Arundel customer for over 20 years, and always use their maintenance plans to keep everything running smoothly. Today their technician Brandon performed the fall service check. He arrived on time, was very courteous and professional, and gave the system a clean bill of health.
