Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
S
"Went out of their way for us."
M
"Nick and Jacey came by to fully inspect my furnace and tuned it up so that I can better survive these cold nights ahead."
A
"She was so kind and polite and did a great job!"
R
"Conner and Calvin did an excellent job cleaning the duct cleaning."
C
"Good thing Jesse was friendly, because it made it less awkward to stand there waiting for the machine for a while."
R
"Arrived on time, took care of the maintenance service in a timely manner, and was very respectful."
N
"Calvin was on time and very efficient. He went the extra mile with the installation."
C
"He went above and beyond to complete the services and explain any and all recommendations."
L
"Jacey came and did a great job for us."
T
"He was very responsive and timely."
R
"Sophia and Calvin, thank you both for taking care of our heater."
J
"From sales to installation, all personnel were very helpful and professional."
M
"We are super happy. Grateful for Service Experts and their friendly, knowledgeable staff!"
C
"An absolutely amazing job and a wonderful visit."
K
"They are true professionals who are more interested in us getting the service we need than in selling us unnecessary equipment."
K
"Great help and good work."
M
"They gave great service and made excellent recommendations on maintenance."
C
"Calvin was very professional and very efficient."
D
"They arrived on time as promised, were friendly and knowledgeable, worked professionally and efficiently, and answered all questions."
D
"Very friendly and answered all my questions."
D
"Always courteous and great service!"
M
"Calvin was thorough and knowledgeable."
J
"Quick diagnosis and fix."
T
"He showed up on time and did a fantastic job servicing our heater."
S
"Jacey was so quick with the service of our furnace!"
J
"They were clear about what needed to be done."
j
"Conner and Calvin were excellent service technicians."
a
"Professional and courteous."
M
"The young man that checked my furnace was kind, thoughtful, and knew what he was doing."
C
"Up front and honest about condition of my furnace with multiple options."
Went Out of Their Way for Us
Went out of their way for us literally and figuratively.
Most professional
Nick and Jacey came by to fully inspect my furnace and tuned it up so that I can better survive these cold nights ahead. Most professional and I will keep them coming back for more work for sure.
Sophia was amazing!
Sophia was amazing! She was so kind and polite and did a great job! She was especially personable and knew what she was doing! I love Barlow Service Experts. They have great communication and are very reliable.
Excellent Job Cleaning the Ducts
Conner and Calvin did an excellent job with the duct cleaning and a great job with the overall cleanup.
Jesse was honest, courteous, and fast
Jesse was honest, courteous, and fast. The payment system kept disconnecting, though, and it took a while to finally work. Good thing Jesse was friendly, because it made it less awkward to stand there waiting for the machine for a while. I'm not sure if it was a fluke, but if it's a consistent issue, they might want to consider an upgrade to their system.
Very Respectful and On Time
Sofia called as asked prior to arriving. Arrived on time, took care of the maintenance service in a timely manner. She made sure to put on shoe covers and was very respectful. Offered explanation of the service done and how to move forward for the best operation of equipment.
Calvin Was On Time and Very Efficient
Calvin was on time and very efficient. I'm very happy with my new thermostat. It will greatly improve the quality of my life. He went the extra mile with the installation and being of service to getting some lights replaced.
He went above and beyond
We had Calvin come out to service our home. He went above and beyond to complete the services and explain any and all recommendations. I highly recommend their services to everyone!
Great Job, Troy and Griffin
Great job, Troy and Griffin.
January 16 Jacey came and did a great job for us and helped us better understand some simple troubleshooting for our new system.
Jacey was awesome!
Jacey was awesome! He was very responsive and timely.
Thank You Both for Taking Care of Our Heater
Sophia and Calvin, thank you both for taking care of our unit or heater. We thank your manager for stepping in for us financially!
They Were Great!
When the time came to replace our old furnace, the Lennox team came to the rescue. From sales to installation, all personnel were very helpful and professional. The installers (Mourn Christensen and Abbie) worked hard and efficiently to get the job done. They were great! We look forward to many years of comfortable living with the Lennox equipment and service we can depend on.
Grateful for Service Experts
We are always comfortable in our house because Service Experts take care of all of our worries. Calvin and Sophia were our techs today. They know their stuff and were able to help us figure out why we got struck by lightning when we touched our light switches. Our humidifier was corrected by them, and we are super happy. Grateful for Service Experts and their friendly, knowledgeable staff!
An absolutely amazing job
Calvin, we've had an absolutely amazing job and a wonderful visit. I appreciate him.
They Are True Professionals
Much thanks to Mourn and Ralph. When others wanted to sell us a new furnace, they recognized we still had 7–10 years and just needed some repairs. They are true professionals who are more interested in us getting the service we need than in selling us unnecessary equipment. I am so grateful to have these two on our side.
Great help and good work
Great help and good work. Our interests were kept in mind.
Outstanding service by technicians
I had outstanding service by technicians Jacey and Sophia. They arrived on time and were very professional. I appreciated that they called to let me know they were on the way. I also especially appreciated that they wore shoe coverings when walking on my carpet. They gave great service and made excellent recommendations on maintenance. Highly recommended!
Very Professional and Efficient
Calvin was very professional and very efficient. I would recommend Barlow Services for any heating or A/C needs.
Outstanding Service Experience
Conner, Tom, and Gary were outstanding! They arrived on time as promised, were friendly and knowledgeable, worked professionally and efficiently, answered all questions, and left the work area clean. A pleasant service experience!
Very friendly and answered all my questions
Calvin was the tech today and was very friendly and answered all my questions. He did a great job.
Jacey Was Terrific
Jacey was terrific! Always courteous and great service! Thank you!
Thorough and knowledgeable
Calvin was thorough and knowledgeable. He brought in his supervisor, Tagg, to explain some issues, and he was similarly helpful. The company as a whole is professional and communicative.
Jacey was great!
Jacey was great! Quick diagnosis and fix. Unlike some other HVAC services, it didn’t feel like I just had a glorified salesman in my house.
Jacey Was Excellent Today
Jacey was excellent today! He showed up on time and did a fantastic job servicing our heater. We love working with Barlow!
Jacey was so quick with the service
Jacey was so quick with the service of our furnace! Highly recommend!
They were very caring
They were clear about what needed to be done, and very caring.
Excellent service technicians
Conner and Calvin were excellent service technicians. They showed up on time, let me know when they were on their way, and made sure to cover their shoes when entering my house to keep the carpets clean. They took the time to explain what they were doing on my furnace and all the information I needed to know about the filters needed for my furnace. Great business to work with, highly recommend.
Professional and courteous
Jacey, Nic, and Calvin are great. Professional and courteous. Thorough with clear explanations.
Very pleased with the service
The young man that checked my furnace was kind, thoughtful, and knew what he was doing. I am very pleased with the service.
Great service, up front and honest
Great service, up front and honest about condition of my furnace with multiple options.
