Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Broad Ripple Service Experts
Serving Indianapolis since 1962
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Ensuring your home’s heating, cooling, and plumbing systems work efficiently shouldn’t cause you worry or break your budget. Broad Ripple Service Experts is here to simplify things for the community we love so much. Serving Indianapolis since 1962, our team has become a go-to resource for reliable HVAC and plumbing solutions across Indianapolis, Carmel, Fishers, and the surrounding communities. Our mission is to keep your home comfortable, efficient, and safe—no matter the season.
Are you dealing with an unexpected furnace breakdown or a burst pipe? Our experienced professionals are ready to deliver knowledgeable support. We offer everything from routine maintenance and AC repairs to major installations tailored to your needs.
Our focus on quality starts with our people. Every technician is fully licensed, bonded, insured, and ACE-certified, so you can trust that your home is in expert hands. We use advanced tools and trusted techniques to quickly diagnose and resolve issues, always providing clear communication and fair pricing.
Every service is backed by the Service Experts Guarantee to deliver quality results. With Broad Ripple Service Experts, you can expect professionalism, transparency, and top-notch workmanship every time.
Hassle-Free Membership Plans for Complete Home Care
Unexpected repairs can disrupt your plans and your budget. Our membership programs are designed to help you stay ahead, keeping your home’s systems in peak condition while managing costs.
Service Experts Advantage Program™: Switch to high-efficiency equipment without any upfront payment and take advantage of full parts and labor coverage, yearly maintenance, and priority scheduling.
Maintenance+: Keep your systems running smoothly with routine inspections, special repair savings, priority appointments, and extended equipment lifespan.
Our flexible plans offer convenience and confidence, making it easy to keep your home running smoothly all year.
Proudly Serving the Indianapolis Community for Over Six Decades
For over 60 years, Broad Ripple Service Experts has been a trusted name for homeowners throughout Indianapolis, Carmel, Fishers, Greenwood, and Zionsville. Whether you need to stay cool during Indiana’s humid summers or resolve plumbing issues quickly, our team is committed to delivering fast, friendly, and effective solutions.
Homeowners across the region rely on us for prompt responses, thorough repairs, and ongoing maintenance. From emergency fixes to planned upgrades, we’re dedicated to helping your home operate at its best.
Call (317) 649-8983 today to schedule your service and experience the difference of working with a team committed to you.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
We Combine Local Knowledge with Nationwide Support
As part of the Service Experts family—a nationally recognized brand since 1996—Broad Ripple Service Experts combines the personal attention of a local and highly trained team with the resources and innovation of a national leader. This partnership allows us to deliver advanced solutions, top-quality materials, and industry-leading support, all while staying deeply connected to the needs of our community.
Do you live in Broad Ripple, Irvington, Meridian-Kessler, or any Indianapolis neighborhood? You’re in luck! You’ll benefit from our unique blend of local expertise and national backing. Choose Broad Ripple Service Experts for dependable solutions, expert care, and total assurance when you need it most.
"Answered all our questions and made suggestions when needed."
S
"They provided a comprehensive maintenance check and a detailed diagnosis of certain issues affecting my HVAC system."
R
"Tech Ronald Schwartz solved the problem with our furnace and provided outstanding customer service."
B
"Appreciate his help and expertise on our HVAC issue!"
R
"Rob, James, and Mike did an excellent job installing our new furnace and AC units."
M
"Ira Duncan did a fantastic inspection."
J
"On time, competent, and a pleasure to work with."
D
"They were very professional and respectful of my property."
W
"Had a new one installed within a day."
C
"He gave a great explanation, and I could tell he is an expert."
K
"One quick call and Ethan and Grayson were at our door, worked their magic on some settings, and the system is much quieter."
L
"He was very professional and expertly answered all of our questions."
S
"All 3 team members, James, David C, and Mike were courteous, clean, and competent."
M
"They were friendly and very polite."
N
"James and Rob did a great job installing our new furnace/AC."
N
"They educated me about my new system and answered all of my questions."
S
"Ira and Kaz did a great job explaining my issues."
M
"This last time when Inn C. came, he was knowledgeable, he brought me TWO filters like I ask every time, and he answered every question I had."
B
"We've had great service and amazing, knowledgeable techs. Broad Ripple Heating and Cooling has all my business and I highly recommend them!"
P
"Prompt, organized, communicated and explained well."
L
"I recommend Broad Ripple Service to everyone for fixing thermostat and furnace work."
J
"I am well pleased with the service of your rep, Mr. Ira."
J
"I was very pleased by the reminders of my appointment and the prompt service."
S
"All the paperwork was completed seamlessly via the internet, without any stress or complications!"
A
"Both were very professional, kind and courteous."
R
"Very happy with their work ethic and service."
M
"He was prompt, very polite, professional, and very knowledgeable."
D
"He was very knowledgeable, conscientious, courteous, and thorough."
G
"He was straightforward and honest, calming all of our anxieties."
J
"They helped me understand my options and made good recommendations."
Ethan Was a Delight
Ethan was a delight. Answered all our questions and made suggestions when needed.
Punctual, Professional, and Polite
David and David of Broad Ripple Service Experts f/k/a Broad Ripple Heating & Cooling were punctual, professional, and polite. But more importantly, they provided a comprehensive maintenance check and a detailed diagnosis of certain issues affecting my HVAC system. The next time I need service, I will be requesting them by name. Thank you both.
Outstanding Customer Service
Tech Ronald Schwartz solved the problem with our furnace, providing outstanding customer service and taking the time to answer all of my questions. You couldn't ask for a better person representing your company in the field!
Ethan was awesome!
Ethan was awesome! Appreciate his help and expertise on our HVAC issue!
Excellent Furnace and AC Installation
Rob, James, and Mike did an excellent job installing our new furnace and AC units. No complaints.
Fantastic inspection and service
Ira Duncan did a fantastic inspection and service work update.
On time, competent, and a pleasure
Ira Duncan was our technician. On time, competent, and a pleasure to work with. As an Advantage customer, we think we pay a very good price for the service we get.
They did a great job
Had a new heat pump installed today. The guys James, Ronald, and Rod did a great job. They were very professional and respectful of my property.
Great service from these guys
Great service from these guys when my old water heater failed. Had a new one installed within a day.
Ron Was Fantastic
Ron was fantastic! Very efficient. He gave a great explanation, and I could tell he is an expert and truly wanted me to understand the repairs.
Great experience all around
We recently purchased a new HVAC system. Great experience all around. We noticed it seems louder than anticipated. One quick call and Ethan and Grayson were at our door, worked their magic on some settings, and the system is much quieter. Thank you!
Very Professional and Helpful
Derek came out on a Saturday afternoon to replace our sump pump and a seal on our toilet. We were thankful that he arrived quickly! He worked with his manager, Josh, to quote us parts that were very affordable. He was very professional and expertly answered all of our questions. We will definitely use him in the future for all of our plumbing needs! I highly recommend giving Broad Ripple Service Experts a call.
Great Job on Our Split AC Unit
Great job on our split AC unit. We had trouble initially with some miscommunications, and they ended up needing to come back on the installation for a second day. All 3 team members, James, David C, and Mike were courteous, clean, and competent. Appreciate the support.
Great service!
David and In Cho did a great job of cleaning out my ductwork as well as hopefully solving the issue with my new heat pump rattling. They were friendly and very polite. Great service!
Great job installing our new furnace/AC
James and Rob did a great job installing our new furnace/AC.
They Were Totally Professional and Courteous
James, Landen, and Grayson did a great job installing my furnace. They were quick and thorough. They educated me about my new system and answered all of my questions. They were totally professional and courteous. Thank you BRSE!
Ira and Kaz did a great job
Ira and Kaz did a great job explaining my issues and helping me make the best decision.
It all depends upon the repair person
Ok, I have varying experiences with this company, and I truly believe it all depends upon the repair person sent at the time of service. Every time I have had service after they sold me a system, they have come out to maintain and clean my furnace with the incorrect filter size or none at all, except this last time when (Inn C.) came. He was knowledgeable, he brought me TWO filters like I ask every time, and he answered every question I had. (He even remembered my garage had fallen in from a bad storm the year prior when he was training with another guy who FORGOT my filters!) We are on Advantage monthly service, so it’s $135 per month.
Amazing Service, Knowledgeable and Quick
We've had Broad Ripple Heating and Cooling since we bought our home in 2019, and they installed our tankless hot water heater. I highly recommend them, and you need to sign up for their Advantage Program. On our 2nd day in our new home, our hot water heater went out. We needed a new one, but our funds were short after purchasing our home. The Advantage Program is a small monthly fee you pay. This covers monthly maintenance, and if it breaks down, it will replace it. And the best thing is, if you need to add to it, like a new furnace, you just pay extra to cover. Our tech was amazing and went above and beyond the install. We purchased the tankless water heater, and it's been flawless.
And this week, after trying to clear the clog ourselves with home remedies and chemicals, we called them yesterday, and today on Christmas Eve they came out to clear the clog in our kitchen sink.
Our tech Derek showed up and quickly got our drains cleared. Amazing service, knowledgeable and quick.
We've had great service and amazing, knowledgeable techs. Broad Ripple Heating and Cooling has all my business, and I highly recommend them!
IRA did an awesome job!
IRA did an awesome job! Prompt, organized, communicated and explained well. Worked quickly! Highly recommend!
I Am Very Pleased with the Work
I am very pleased with the work and the service. I recommend Broad Ripple Service to everyone for fixing thermostat and furnace work. I am very well pleased!
Well Pleased With the Service
I am well pleased with the service your rep, Mr. Ira, provided during my annual Advantage service review.
Extremely polite and professional
As part of my service plan, technician Ira provided my bi-annual service check up. I was very pleased by the reminders of my appointment and the prompt service. Ira was extremely polite and answered all my questions. I feel good knowing my unit has been looked at by a professional inside and out.
The whole process was very easy
This company made the whole process very easy. All the paperwork was completed seamlessly via the internet, without any stress or complications!
Very professional, kind and courteous
Ira and Brent came for a furnace tune-up and general inspection. Both were very professional, kind and courteous. Gave recommendations but a very no-pressure type of situation.
Top notch service!
David and In blew insulation into the attic and did top-notch service! They both were professional and tidy. Took the time to protect areas before starting and vacuumed and cleaned when finished. Very happy with their work ethic and service.
Great Products and Great Service.
Great products and great service. Addendum for June 2019: Jacob McDaniel serviced our AC after some inadvertent damage that I did. He was prompt, very polite, professional, and very knowledgeable. I will ask for him for any future service and our annual inspection. Thanks, Jacob!
I'm highly pleased with the service.
In-cheol Cho performed maintenance on the heat pump system today. He was very knowledgeable, conscientious, courteous, and thorough. I'm highly pleased with the service.
If the rest of the BR Service Expert team is like Ron, then I would highly recommend the whole lot!
Service Technician Ron S. came out twice over a cold weekend—once to diagnose the issue and once to replace the part. We were excited to see him again because he was so nice, professional, and patient with all of our questions the first time. He was straightforward and honest, calming all of our anxieties. If the rest of the BR Service Expert team is like Ron, then I would highly recommend the whole lot!
Ira and Brent were great!
Ira and Brent were great! They helped me understand my options and made good recommendations.
