Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Jan 19, 2026
- Feb 15, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
L
"Nick was our tech, and I like to commend him for his empathy and courteous demeanor."
c
"Nick was very knowledgeable, friendly, and professional!"
A
"He was very thorough and thought ahead to my next servicing."
s
"Technician was thorough and efficient."
J
"JT and Jerrod did a great job"
D
"JT and Jerrod were very helpful."
S
"Terrance and Donny were awesome! Super efficient and thorough."
J
"Midland Heat and Air has given us prompt, great service each time we have needed them."
A
"He explained everything clearly, answered all my questions, and made sure the job was done right."
L
"My appointment was scheduled and they showed up on time."
r
"The service techs were friendly and knowledgeable."
S
"Arrived on time and did not push, but rather cared for the best interest of the homeowner."
J
"Matthew Nettles was very knowledgeable and took the time to explain everything."
R
"Brandon Brooks did a great job of explaining everything and fixed the issue pretty quick!"
G
"He was professional, knowledgeable, and took the time to explain what he was doing."
B
"Chant and Wes were super quick and professional and showed us exactly what the issue was."
K
"My husband and I are elderly and we are so grateful for these experts and the cost was very reasonable."
L
"Bottom line, Midlands has impressive people and is a pretty well run company."
E
"He was professional and got the job done fast."
K
"He was very professional."
A
"Jared and Brandon figured it out within 5 minutes."
D
"Much appreciate the work of Roosevelt Robinson and MacCauley Goncalves."
S
"What a great experience Midland Air Service Experts we had after a fire scare!"
J
"JT was very helpful and figured out the issue quickly."
A
"I really appreciate their time and commitment to helping me out."
P
"David was very professional and answered questions."
Q
"Very satisfied with my experience. Great job, Donny and Wes—very knowledgeable and friendly!"
S
"Good decision, these guys are very professional."
P
"Couldn't ask for a better team."
S
"They definitely went above and beyond today."
A Very Knowledgeable Technician
Nick was our tech, and I like to commend him for his empathy and courteous demeanor. He is a very knowledgeable technician. Couple both qualities, and we have a great leader. Thank Midland Air Service for Nick and his service this morning at 121 Bally Bunion Lane. In gratitude, Dr. Rick Pineda.
Knowledgeable, Friendly, and Professional
Nick came out to replace a part to our HVAC system and he was very knowledgeable, friendly, and professional! Would definitely recommend this company to anyone who needs service or regular maintenance on their HVAC system!
Matt is a top technician
Matt is a top technician. He was very thorough and thought ahead to my next servicing. I have been with Midlands Air Experts for 11 years and am completely confident in their service.
Technician was thorough and efficient
Technician was thorough and efficient, I would like him to return to do the work.
JT and Jerrod did a great job
JT and Jerrod did a great job and fixed my issue.
JT and Jerrod Were Very Helpful
JT and Jerrod were very helpful and answered all my questions.
Highly Recommend!
Terrance and Donny were awesome! Super efficient and thorough. Arrived earlier than expected and costs were super affordable. Highly recommend!
Wonderful, Prompt Service
Lester did a wonderful job. He was here the same day I called. Midland Heat and Air has given us prompt, great service each time we have needed them.
Reliable, efficient, and easy to work with
Nick at Midland Air was professional, knowledgeable, and very communicative throughout the entire process. He explained everything clearly, answered all my questions, and made sure the job was done right. Reliable, efficient, and easy to work with. Highly recommend!
My appointment was scheduled
Chante & Taven did an amazing job. My appointment was scheduled and they showed up on time. I loved how the text showed when they were on the way.
Friendly and knowledgeable techs
The service techs were friendly and knowledgeable, making sure that I could see the things that needed repairing.
Cared for the Best Interest of the Homeowner
Mr. Aric Brown was fantastic in sharing great knowledge on the failure of the unit, gave education in prevention of these types of matters, and was very patient in assessing the unit. He arrived on time and did not push, but rather cared for the best interest of the homeowner. Thank you for your professionalism.
Very knowledgeable and thorough
Matthew Nettles was very knowledgeable and took the time to explain everything. Will definitely call Midland Air Service when I have problems with my HVAC.
Very Expedient and Professional Service
Had a minor heat issue, and Brandon Brooks did a great job of explaining everything and fixed the issue pretty quick! Very expedient and professional service!
These guys rocked it!
I had Keenan and Lee out today for my 6-month service 2022. Those guys rocked it! Professional and on point. These guys did a great job. I would recommend them when you talk to schedule you ask for these two! Update! James came, did a great job servicing my HVAC system today here in Jan 2026. He was professional, knowledgeable, and took the time to explain what he was doing. Everything was handled efficiently, and I really appreciated his honesty and attention to detail. I’d definitely recommend James and Keenan to anyone needing HVAC service. Bonus was Keenan stopped by to see how everything was going and to say hello. I wish more places had service like this!
Great Experience
Chant and Wes were super quick and professional and showed us exactly what the issue was. They explained everything thoroughly. Great experience!
Very professional and knowledgeable
Our technician was Lester, and he was very professional and knowledgeable. We needed someone the same day, and Midland’s accommodated a late request. Thank you.
Update: 1/23/26 – Leon and Jason made a trip to my residence to assess the needed repair and prepare a quote. Needless to say, I was thrilled when they were also able to fix the wire on our heat unit right on the spot, especially ahead of the possible ice storm! My husband and I are elderly, and we are so grateful for these experts, and the cost was very reasonable. May God bless them!
Midlands has impressive people
I asked for Bobby Brown to do my winter HVAC service because he was great last service and was again this time as well. I am a retired technical hands-on person and have diagnosed and repaired my HVAC in winter 40 years ago when everyone was backed up a week. So I consider myself a reasonably good judge of competence. Bobby is full of knowledge, which he shares when asked.
On the same day, Midlands sent Dakota Tierce to do annual service for my tankless water heater. I would rate him very good and would trust him to do repairs. He has 4 years' experience and has a highly skilled and personable boss, Angel, who came out to deliver a sump pump when Dakota's failed. During that time, Angel received a call from one of his other techs and guided him and provided him with a supplier rep to resolve the unique problem with the unit. I was impressed.
Bottom line, Midlands has impressive people and is a pretty well run company. They can do everything electronically, which provides greater accuracy, a lasting record, and saves a lot of my time.
Aric Was Great and Efficient
Aric was great and efficient. He was professional and got the job done fast. I would recommend him to anyone.
Brandon Did a Great Job
Brandon did a great job! He was very professional. Thank you.
They got me on the schedule quickly
Had to call Midlands to fix an issue another company could not. Jared and Brandon figured it out within 5 minutes. They got me on the schedule quickly and arrived earlier than expected! He was very polite and did a thorough job. The tech definitely knew his stuff!
Much Appreciate the Work
Much appreciate the work of Roosevelt Robinson and MacCauley Goncalves. Couldn’t be more happy with their help!
What a great experience
What a great experience Midland Air Service Experts we had after a fire scare! Mr. Richard came to check things out and advised me on repairs. We have heat after a night of 40 degrees inside. He also saved us money after rechecking our blower motor and finding it to work after all! Thank you all so much!
JT was very helpful
JT was very helpful and was able to figure out the issue quickly.
Four years later and still as good as ever
Jerrod and Bobby came out and were very helpful in getting my unit checked out (it needed an air filter change), cleaned out (thank you very much, Bobby, for going the extra mile with the coil cleaner), and helped me set up a plan for getting my old ductwork repaired since it has fallen down. I really appreciate their time and commitment to helping me out.
EDIT: Four years later and they’re still as good as ever. Had Brandon and Cory out this past weekend (1/17/2026) to look at the unit, and Marcello and Kendall were out at my house today (1/19/26) to replace my unit, and they did an amazing job.
Installation Was Quick and Trouble-Free
David was very professional and answered questions. Installation was quick and trouble-free! Thank you.
Very satisfied with my experience
Had my routine system maintenance, and I am very satisfied with my experience! Great job, Donny and Wes, very knowledgeable and friendly!
These guys are very professional
Used them for the first time to install a generator. I picked them as they seemed the most professional of all the companies I talked to. Good decision, these guys are very professional. I feel good about my decision.
Couldn't Ask for a Better Team
Couldn't ask for a better team to handle our heating and air unit.
Terrence & Chris Were Incredibly Helpful
Terrence & Chris were incredibly helpful. They definitely went above and beyond today. Thank you so much!!
