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About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    We’ll Make Your Payments for 6 Months

    Featuredd

    With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.

    Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule. Jan 7, 2026 - Feb 28, 2026
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    Featuredd

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
  • Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System

    System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details. Feb 5, 2026 - Feb 13, 2026
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • B
    "Gary diagnosed the problem(s) and got the old girl running."
  • l
    "Our service call today by Gary was exceptionally professional."
  • T
    "He is knowledgeable, friendly, and professional."
  • K
    "I would give Garry Hottle 10 stars if I could, my confidence in his integrity and skills is that high."
  • Q
    "They explained everything they needed to do and what to expect."
  • J
    "Very professional, knowledgeable technicians got me up and running in no time."
  • M
    "Timothy was on time and thorough."
  • L
    "I've been a client for approximately 10 years and have never been disappointed with service."
  • R
    "All three of these technicians performed at a world class professional level, answered all of my questions and left my property clean."
  • T
    "My tech, Adrian Hawkins, was very pleasant, courteous, and arrived in a timely manner."
  • L
    "This company is very friendly and professional."
  • Z
    "Gary, the technician, did a really good job and was very professional."
  • J
    "The service provided by Josh was exemplary and professional."
  • J
    "Technicians Adrian Hawkins and John Beardsley were polite and efficient."
  • J
    "I have been very pleased with the service."
  • S
    "Truly a lifesaver and very knowledgeable."
  • D
    "Adrian Hawkins did an outstanding job this morning."
  • C
    "Olympic HVAC technician, Mr. Joshua Eppard was very professional and proficient."
  • M
    "Tim and Olympic Aire are to be commended for their dedication to both professionalism and kindness."
  • A
    "Because of the outstanding service from both technicians, we confidently signed a yearly service contract with Olympic Aire Services."
  • C
    "Jason Owens and Gary did a fantastic job cleaning 3 floors of ductwork at my mother's house."
  • D
    "He was professional, knowledgeable, and very friendly."
  • W
    "You can trust Mike and Olympic Aire to do a top-notch job and they're always on time."
  • L
    "The technician, Adrian Hawkins, was very friendly, customer-oriented, and thorough in assessing the area of concern."
  • K
    "They were very professional and did good work."
  • B
    "Tim was great. He took the time to make sure my heat was working properly."
  • P
    "John and Adrian were friendly and professional."
  • f
    "My technician, Andy, was very thorough, professional and provided detailed answers to my questions."
  • L
    "This company is excellent at customer service, knowledge and professionalism."
  • J
    "He was very helpful and answered all our questions."
Thank You, Olympic Aire and Gary
The night before Snowmageddon 2026, my 30+ year old furnace (Bessie) went out! I immediately called Olympic Aire Services, and bright and early the very next day Technician Gary was at my door! Gary diagnosed the problem(s) and got the old girl running. Gary took time to explain the situation and condition of my furnace and gave me recommendations going forward. Gary was very knowledgeable about my furnace, and I felt comfortable with his diagnosis and recommendations. While it's time for the old girl to retire, I'm confident that Olympic Aire and Gary will help me through the transition to a new furnace. Thank you, Olympic Aire, and thank you, Gary, for braving the storm!
Exceptionally Professional Service
Our service call today by Gary was exceptionally professional. He was very clear about what was needed to correct our problem. Olympic Aire customer forever.
Knowledgeable, Friendly, and Professional
Timothy R. took no time assessing my unit. He is knowledgeable, friendly, and professional.
Most Professional, Competent HVAC Representative
Garry Hottle from Olympic Aire was without a doubt the most professional, competent HVAC representative I have ever met. He explains the issues thoroughly but not condescendingly. He is efficient and personable, creative in seeking out solutions that are the least disruptive yet most effective. His friendliness never distracts from the business at hand. I would give Garry Hottle 10 stars if I could, my confidence in his integrity and skills is that high.
Gary & Tim were amazing
Gary & Tim were amazing. They came right on time, got the job done, and were very pleasant and polite. They explained everything they needed to do and what to expect. I would recommend 10/10. Thank you so much, guys; I really appreciate y'all!
Very Professional, Knowledgeable Technicians
I called Olympic Aire to check my mini-split unit in my sunroom, and they came out first thing in the morning the next day. Very professional, knowledgeable technicians got me up and running in no time.
Perfect. Timothy was on time.
Perfect. Timothy was on time and thorough. Spotless work environ. Olympic Aire is a really fine company.
Olympic Aire Deserves to Be Reviewed
I don't post reviews, but Olympic Aire deserves to be reviewed for their professional technicians (such as Gary, Tim). Gary not only performed superbly, but he educated me on how to prolong my system. I've been a client for approximately 10 years and have never been disappointed with service and it's a challenge to find reliable dependable service these days. Thank you Olympic Aire.
World class professional level
We have been doing business with Olympic Aire since 2014. They have installed 3 HVAC systems in my home and outbuildings as well as other services. My most recent contact involved a leak in an expansion tank on my water heater. Andy Messick was dispatched and repaired the leak. During the repair, the expansion tank was defective. Our water heater was 14 years old and reaching the end of life, so I asked Andy to quote me a replacement. Andy provided the quote and I accepted. The next morning, Ronnie Smith and Jason Owens were dispatched to install the new system. All three of these technicians performed at a world class professional level, answered all of my questions and left my property clean. I would also like to thank the office staff for their attention to this issue. Any day that I interface with Olympic Aire is a day that they make me smile.
It was an excellent experience
My experience with Olympic Aire was very good. I have no complaints. My tech, Adrian Hawkins, was very pleasant, courteous, and arrived in a timely manner. I really appreciated him putting the work booties over his shoes without me even asking :-). That’s always big in my book. It was an excellent experience. Thank you, Adrian!
Very Friendly and Professional
This company is very friendly and professional. Love the professionalism of this company.
Gary did a really good job
Gary, the technician, did a really good job, was very professional, explained the process he was going to do, and at the end, explained the steps to follow.
Excellent service for my AC repair
I received excellent service regarding a repair service needed for my air conditioning unit. The service provided by Josh was exemplary and professional. I would certainly recommend this company to anyone who might need this type of service.
Polite and Efficient HVAC Service
Olympic Aire Services Inc technician: Adrian Hawkins and John Beardsley, polite and efficient HVAC service, proactive maintenance courtesy visit.
Very pleased with the service
I have been using Olympic Aire Services for three years now and have been very pleased with the service. My last system tune-up was performed by Andy, who is knowledgeable and dedicated.
Andy M is the best!
Truly a lifesaver and very knowledgeable and answered all questions. Andy M is the best!
Outstanding Job Servicing Our HVAC
Adrian Hawkins did an outstanding job this morning while servicing our HVAC system.
Very Professional and Proficient
Olympic HVAC technician, Mr. Joshua Eppard was very professional and proficient. A well-mannered young man.
His kindness and willingness to save me money
A heartfelt shout-out to Tim for helping me with a heating problem on Christmas Eve! I knew what the problem was but couldn't for the life of me get the lid off the thermostat to replace the batteries. Tried virtually everything short of yanking it off the wall! He requested a photo of the unit and told me exactly what to do, and it popped right off. Replaced the batteries and problem solved. His kindness and willingness to save me some money is so rare these days. Tim and Olympic Aire are to be commended for their dedication to both professionalism and kindness. I highly recommend this company. As Tim said, "You don't know until you know," and now I know! Thanks, Tim.
This company truly represents the American dream
⭐️⭐️⭐️⭐️⭐️ I contacted several HVAC companies during a winter cold front and received no response. My family and I were cold, stressed, and desperate after our unit broke down. When I called Olympic Aire Services, everything changed. They immediately jumped into action and sent out a technician, Joshua Eppard, who arrived promptly, was extremely professional, and clearly very knowledgeable. Within minutes, he diagnosed the issue, ordered the necessary part, and took the time to explain everything to my family and me. He also identified a serious fire hazard caused by improper installation of the unit. Joshua corrected the issue right away and assured us he would rush the repair to make sure everything was safe and handled properly. Several days later, a second technician, Andy Messick, arrived early, prepared, and just as professional. Andy thoroughly explained everything, went above and beyond by identifying and fixing additional issues that were initially missed, and made sure all our concerns were addressed. He was organized, clean, and incredibly patient. Because of the outstanding service from both technicians, we confidently signed a yearly service contract with Olympic Aire Services. This company truly represents the American dream—reliable, honest, professional, and fair-priced, without trying to hit your pocket like others. Thank you, Olympic Aire Services, for taking care of my family when we needed it most.
Did a fantastic job
Jason Owens and Gary did a fantastic job cleaning 3 floors of ductwork at my mother's house. Very professional and clean. Everything was done as requested. Gary Hottle did an outstanding job cleaning out the condensation pump and getting the furnace, which had stopped working 28 hours ago, working today. He needs a bonus.
John Beardsley Was Excellent
John Beardsley was excellent! He was professional, knowledgeable, and very friendly. I highly recommend Olympic Aire Services and John.
Always Checks Everything
I specifically request Mike to do my bi-yearly check-ups because he's very knowledgeable and always checks everything to make sure my system is performing its best. You can trust Mike and Olympic Aire to do a top-notch job and they're always on time.
Great experience with Olympic Aire
Great experience with Olympic Aire Services Inc. The technician, Adrian Hawkins, was very friendly, customer-oriented, and thorough in assessing the area of concern. Highly recommend!
Very professional and did good work
Gary and Jason from Olympic Aire came out to clean my dryer vent and also service my whole-house humidifier. They were very professional and did good work. Gary was particularly helpful in educating me on the filters needed for the humidifier.
Great Customer Service
Tim was great, he took the time to make sure my heat was working properly. Great customer service!
Excellent Service
John and Adrian were friendly and professional, and they worked well together as a team. Excellent service.
Very thorough and professional
My technician, Andy, was very thorough, professional and provided detailed answers to my questions. I have had a maintenance contract with Olympic Aire for over 15 years. I trusted them with my HVAC install in 2020 and my gas hot water heater install in 2022. This company has kept this part of my home's infrastructure in great working condition.
This company is excellent
Olympic Aire has been my go-to company for HVAC needs, i.e. fall and spring checkups, new unit installation, etc., since 1997. A special shout-out to their technician Josh Eppard, who has been to my home recently and is excellent. This company is excellent at customer service, knowledge and professionalism. The whole staff is the best in the business.
He Went Above and Beyond
Gary Hottle is a fabulous technician. He was very helpful and answered all our questions. He is a master of his craft. He went above and beyond on his service call.
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Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.