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Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system Learn More

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system

    Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.

    Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
  • Limited
    Time
    Offer!
    New Air Filtration system as low as $43/month

    Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.

    See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. Mar 16, 2026 - May 16, 2026
  • Limited
    Time
    Offer!
    $0 HVAC diagnostic for Maintenance+ members

    Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.

    Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Jun 30, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • NEW HVAC SYSTEM as low as $142/month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • D
    "Adrian Hawkins is top notch, knowledgeable and friendly."
  • J
    "Technicians are very knowledgeable and professional."
  • M
    "Gary showed up on time for my annual HVAC maintenance/checkup and kept me well informed of everything he checked."
  • C
    "His appearance and walkthrough estimate was very professional."
  • Z
    "Quick and efficient, if we need any more work done in the future I hope we get Gary again!"
  • P
    "He was extremely knowledgeable and gave us very good advice."
  • C
    "Always excellent service. Still local, quick response time, professional and fair prices."
  • J
    "We really appreciated his honesty, attention to detail, and commitment to getting it right rather than rushing to a conclusion."
  • T
    "Friendly and outgoing. Took time to answer questions."
  • B
    "Spring maintenance check accomplished in a very professional and thorough manner."
  • B
    "He was very knowledgeable about the work he was doing, friendly and very polite."
  • A
    "They came same day and full installation next day after I had no AC all week."
  • D
    "From the second I called, the team was incredible."
  • S
    "They are top tier on professionalism, responsiveness and overall knowledge and sound advice on best next steps."
  • K
    "Olympic Aire is an awesome HVAC company with the right technicians to service whatever your need is."
  • G
    "Tim and Jason did an excellent job installing my Carrier Infinity furnace."
  • J
    "He diagnosed our issue quickly and fixed it perfectly."
  • E
    "Once the part was in, Gary came and quickly resolved the matter."
  • C
    "Technicians are always knowledgeable and courteous."
  • H
    "Gave us all options and great advice."
  • g
    "Always pleased with the service provided by Timothy Rawlings."
  • J
    "The technicians from Olympic Aire Services are professional and efficient."
  • J
    "Andy Messick did a great job diagnosing and repairing an issue with my system."
  • S
    "We've been using Olympic for years now for regular preventative maintenance and repairs."
  • D
    "Adrian and John were amazing."
  • M
    "The tech Andy always does a great job."
  • M
    "Mike Stogner, Timothy Rawlings and Ronnie provided outstanding service."
  • D
    "They were professional and thorough throughout the install process."
  • T
    "Everything was completed efficiently, and they were extremely professional!"
  • R
    "They were professional, helpful and gave me excellent advice and service."
Olympic Aire Is Awesome
Olympic Aire is awesome. Adrian Hawkins is top notch, knowledgeable and friendly. Always on time and trustworthy.
Great company, very knowledgeable
Great company, technicians are very knowledgeable and professional. In fact, they came early to my appointment. I would highly recommend them.
Customer Service at Its Best
A great big shout-out to Gary for being an outstanding service technician with Olympic Aire. Gary showed up on time for my annual HVAC maintenance/checkup and kept me well informed of everything he checked. He made several recommendations without the usual pressure to do the repairs right away. I felt his recommendations were solid and honest. I will schedule his recommendations with a request that he performs the service. Thank you, Olympic, for being a company that employs skilled and friendly techs! Customer service at its best!
Very Professional Estimate
Adrian Hawkins did our estimate for duct work. His appearance and walkthrough estimate was very professional. I appreciate how he explained the estimated cost. Thank you!
10/10 service and ready for the summer
Yesterday we had Gary come by to help fix our AC. Wonderful experience, and I felt like I learned something new about how our system works. Quick and efficient, if we need any more work done in the future I hope we get Gary again! 10/10 service and ready for the summer.
He was extremely knowledgeable
Gary was here on a service call. He was extremely knowledgeable and gave us very good advice.
Always Excellent Service
Always excellent service. Still local, quick response time, professional and fair prices. We won’t use anyone else.
They Continue to Impress Us
We’ve been customers of Olympic Aire Services for over 20 years, and they continue to impress us with their reliability and service. Recently, we thought our air conditioning system was leaking, so we gave them a call. They sent Gary Hottie, who spent over two hours carefully investigating the issue. He was incredibly thorough and professional, taking the time to identify the true source of the leak—which turned out not to be the air conditioning system at all. We really appreciated his honesty, attention to detail, and commitment to getting it right rather than rushing to a conclusion. It’s service like this that keeps us coming back year after year. Highly recommend!
Solved the Problem Immediately
Andy came in and solved the problem immediately. Friendly and outgoing. Took time to answer questions.
Spring maintenance check accomplished
Spring maintenance check accomplished in a very professional and thorough manner. A review of future necessary steps and recommendations were clearly reviewed and explained. All very professionally done. Service was complete and accomplished in a timely manner!! Many thanks to the technicians!
Technician Gary was very knowledgeable
Technician Gary did some work at my house today. He was very knowledgeable about the work he was doing, friendly and very polite.
Now a Customer for Life
First call to Olympic and now a customer for life. They came same day and full installation next day after I had no AC all week. Such a relief, and the men who came out were very nice, professional, and helped ease my anxiety after my AC was no longer working. Highly recommended!
They Truly Saved Our Summer
I cannot recommend Olympic Aire Services highly enough! With summer right around the corner and a forecast of 90°F weather looming, our old hybrid heating and AC unit decided to quit at the absolute worst moment. The thought of being stuck in that heat was a total nightmare. From the second I called, the team was incredible. They understood the urgency of the situation and managed to get us on the schedule immediately. The technicians were professional, efficient, and clearly experts in hybrid systems. They replaced the entire unit seamlessly, ensuring everything was running perfectly before the first heatwave hit. It is such a relief to have a cool, comfortable home again. If you need reliable, fast, and high-quality HVAC work—especially when you're down to the wire—Olympic Aire Services is the team to call. They truly saved our summer!
Top tier professionalism and advice
Many, many thanks to John and Adrian! They are top tier on professionalism, responsiveness and overall knowledge and sound advice on best next steps to not just fix the immediate problem but on how to prevent it from happening again. I truly appreciate them for making the temperature in my home comfortable again.
Olympic Aire Is an Awesome HVAC Company
Olympic Aire is an awesome HVAC company with the right technicians to service whatever your need is. They replaced my entire system and we are very happy. We also signed up for a maintenance agreement to make sure we are ready for the hot summer and cold winter.
Excellent job installing my furnace
Tim and Jason did an excellent job installing my Carrier Infinity furnace. Both have excellent customer service. They took their time showing me how to operate the new computer thermostat. I'm very pleased with everything.
Always a great experience
Always a great experience when Olympic Aire comes out to our house. We had Gary this time and he was awesome. He diagnosed our issue quickly and fixed it perfectly. He then helped us with some future decisions we need to make. Just an awesome experience all around.
Gary Quickly Resolved the Matter
I needed an air conditioning unit to be fixed quickly. Once the part was in, Gary came and quickly resolved the matter. I appreciated his expertise.
Always excellent service
I've used for about 20 years. Always excellent service. Technicians are always knowledgeable and courteous.
Overall wonderful experience
Gary was wonderful to work with. Honest and down to earth. Gave us all options and great advice. Ultimately decided on a completely new system, as the age of ours didn’t justify the expense of repair vs. replacement. Overall wonderful experience!
Always Pleased with the Service
Always pleased with the service provided by Timothy Rawlings. Having trust in a technician is no small thing!
Professional and Efficient Technicians
The technicians from Olympic Aire Services are professional and efficient. They always arrive during their given timeframe.
Great job diagnosing and repairing
Andy Messick did a great job diagnosing and repairing an issue with my system, which he discovered was caused by a short in my thermostat sensor. Also, Jennifer, Skylar, and Marilyn in the front office were all very empathetic and helpful.
They are awesome!
We've been using Olympic for years now for regular preventative maintenance and repairs. They are AWESOME! Pricing is reasonable and staff including technicians are top notch!
Olympic Aire Has a Lifetime Member
Adrian and John were amazing. My HVAC system was making some humming noise after cooling off my house last night, so I called Olympic Aire early this morning and was added to the schedule the same day. Amazing! So when John and Adrian arrived, John was so full of great spirits, and Adrian got straight to diagnosing the issue. Luckily, other than some dirty filters (yuck), my HVAC system seemed to be OK. Olympic Aire has a lifetime member here. Thank you, John and Adrian, for analyzing my HVAC system and for the great conversation.
Andy always does a great job
The tech Andy always does a great job whenever he comes to the house!
Highly recommend Olympic Aire
Highly recommend Olympic Aire. Mike Stogner, Timothy Rawlings and Ronnie provided outstanding service. We had a complete heating and air conditioning system replaced. Appreciate the professionalism, knowledge and thorough services this team provided. Quality of product and pricing was reasonable too. Thank you.
Professional and thorough install
Tim and Jason did a 4-ton Carrier heat pump + coil install today. They were professional and thorough throughout the install process. This is also our 3rd major appliance install with Olympic. Recommended.
They were extremely professional!
Ronnie and Mike did the installation, and they were quick! Everything was completed efficiently, and they were extremely professional! Thank you!
Fantastic dryer vent cleaning
Gary and Jason did a fantastic job of cleaning our dryer vent. They were professional, helpful and gave me excellent advice and service. Highly recommend!
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Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.