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$179 Tune Up + Drain Cleaning Learn More

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • $179 Tune Up + Drain Cleaning.

    Save $245 when you bundle two essential services to prepare your home for summer.

    Offer available when both tune up and drain cleaning are scheduled. Valid at select Service Experts locations, call for more details. Jun 24, 2026 - Aug 9, 2026
  • Up to $500 off new HVAC system when bundled with water and air quality upgrades

    When you lease or purchase a new HVAC system, save up to $500 when you add qualifying water treatment or indoor air quality solutions.

    Offer available on qualifying products. $300 off when bundled with one water or indoor air quality product. $500 off when bundled with two water or indoor air quality products. Promotion must be claimed by 8/9/26 and installed by 8/15/26. Jun 24, 2026 - Aug 9, 2026
  • 80% off first year’s price of an annual Plumbing Membership.

    Upgrade your membership to include plumbing coverage for only $12 for the first year*.

    Promotional plumbing add-on price; save $48 in the first year with discount. Annual membership promo price of $12 must be paid up front. After the first year, standard pricing applies (currently, $60/year). Valid at select Service Experts locations, call for more details. Jun 3, 2026 - Jul 31, 2026
  • Limited
    Time
    Offer!
    $0 Diagnostic for Maintenance+ Members

    $0 HVAC diagnostic for Maintenance+ members. Valid for new and active members. The $0 fee applies only when recommended repair is completed and paid at time of service.

    Promotion valid for service visits occurring 3/16/26 – 8/31/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Aug 31, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • NEW HVAC SYSTEM as low as $150/month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Drain Cleaning Special. Regularly $235, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • S
    "The technicians were prompt, courteous, and explained what they needed to do."
  • J
    "Kevin Bernal was an honest tech and scheduled a follow-up appointment."
  • E
    "Answered all my questions and diagnosed everything properly!"
  • R
    "Moses was thorough and explained his work."
  • W
    "Professional, complete, expedient, and attentive service!"
  • n
    "Best, honest, professional service provided with a quick fix."
  • P
    "Technicians are respectful, courteous, knowledgeable, and efficient."
  • T
    "He is professional, attentive to detail, and pleasant."
  • M
    "Moses was polite and efficient."
  • S
    "As always, Service Experts was prompt, efficient, thorough, friendly, and professional."
  • G
    "Kevin did a great job repairing damage to our air vents under the house."
  • A
    "He was prompt, actually early, thorough, answered my questions clearly, and respectful of our home by cleaning up better than it was before."
  • w
    "Kevin was very knowledgeable and professional all the way."
  • M
    "Moses performed the air conditioning maintenance check and was professional, knowledgeable, and completed in a timely manner."
  • D
    "He arrived on time, fully met our needs, and explained everything very well."
  • R
    "He was polite and efficient, done in a short time."
  • N
    "They have provided consistent top-notch service on our HVACs for many years."
  • C
    "Ninous Koochou is always great to work with."
  • M
    "We have really appreciated the value and peace of mind that has come from being Advantage customers."
  • N
    "Always professional, knowledgeable and a pleasure to be around."
  • S
    "Very pleasant and knowledgeable."
  • R
    "Service person was polite, professional."
  • J
    "Jim Cox is the best service tech around!"
  • B
    "James C. was prompt, professional and explained everything to me."
  • A
    "Thank you Kevin Bernal and Jim Cox for your help in fixing my furnace."
  • V
    "Dylan, the service technician, was extremely thorough, knowledgeable, and professional."
  • p
    "Response was quick, and Dennis Brandt did a fine job."
  • B
    "He takes the time to understand your system, assess what it needs, and ensure your satisfaction."
  • B
    "Jacob Torres did a good job servicing our heater and air conditioner."
  • J
    "He was quite personable, knowledgeable, and very friendly."
We are very pleased
Our HVAC system needed the air filters replaced and the thermostat wasn’t working. The technicians were prompt, courteous, and explained what they needed to do. In under 1 hour, our service was complete with new filters and a working thermostat. We are very pleased.
Kevin Bernal Was an Honest Tech
Kevin Bernal was an honest tech and scheduled a follow-up appointment to get us up and running 👍
Service was professional and convenient!
Service was professional and convenient! Answered all my questions, diagnosed everything properly! Excellent quality. I will always recommend them.
As usual, awesome service!
As usual, awesome service! Moses was thorough and explained his work.
Professional, Complete, Expedient, and Attentive Service!
Professional, complete, expedient, and attentive service! Our system was in good condition and our filter was changed, which I almost forgot about. We were also shown our factory warranty info and what to expect in the future. Excellent!! Thanks, guys!
Best, honest, professional service
I called at 5 p.m. and Jim arrived by 7 p.m. the same evening. Best, honest, professional service provided with a quick fix. I’m grateful and not a bot :)
Service Experts Does a Thorough Job
Service Experts does a thorough job. Technicians are respectful, courteous, knowledgeable, and efficient.
Had a Great Experience With Hugo
Had a great experience with Hugo. He is professional, attentive to detail, and pleasant.
I Would Highly Recommend This Company
I would highly recommend this company. Moses was polite and efficient.
Prompt, Efficient, and Professional
As always, Service Experts was prompt, efficient, thorough, friendly, and professional. Don't hesitate to give them a call.
Kevin did a great job
Kevin did a great job repairing damage to our air vents under the house. Another good job by a Service Experts technician.
Prompt, thorough, and respectful
Ninous was our technician for our annual A/C checkup. He was prompt, actually early, thorough, answered my questions clearly, and respectful of our home by cleaning up better than it was before. Plus, Ninous is a very pleasant person who had a good amount of knowledge about appliances in general. He suggested adding a surge suppressor to our furnace, but we may consider that at a future date. He was not a high-pressure salesperson, just making a consideration for us to decide upon. We are on a service contract and pay a small amount each month, so no service charge is paid per visit unless we get something fixed or added on other than standard servicing costs.
Very knowledgeable and professional
Kevin, the service tech, was very knowledgeable and professional all the way. He explained what he was doing and answered my questions. He was very thorough and a very nice guy. This system check was a very positive experience.
Very satisfied with his work
Moses performed the air conditioning maintenance check and was professional, knowledgeable, and completed in a timely manner. He has done both the maintenance on the heating and air, and I am very satisfied with his work.
Dylan Hathaway Was Excellent
Dylan Hathaway from Service Experts was excellent. He arrived on time, fully met our needs, and explained everything very well. We highly recommend Service Experts and Dylan specifically.
Polite and Efficient Technician
The technician Youkhana Badalkolan came to my house to do a free A/C maintenance. He was polite and efficient, done in a short time.
Consistent Top-Notch Service
I highly recommend Service Experts. They have provided consistent top-notch service on our HVACs for many years. The office is good at keeping us informed of the technician's schedule. Jim was very professional and knowledgeable. His service was efficient, and he took time to inform me of his findings and recommendations.
Always great to work with
Ninous Koochou is always great to work with. Even though I was last on his list, he was fun and energetic.
Professional, knowledgeable, personable
We have really appreciated the value and peace of mind that has come from being Advantage customers. Yesterday, Jacob Torres came to our home for the regular maintenance of our AC system. He was professional, knowledgeable, personable, and helpful regarding considerations for future changes we are considering.
Youkhana is the absolute best
Youkhana is the absolute best! Had him servicing our stuff since he sold us the unit over 8 years ago. Always professional, knowledgeable and a pleasure to be around. If you can request him, you'll be very happy.
The technician Dennis was outstanding!
The technician Dennis was outstanding! Very pleasant and knowledgeable. I highly recommend him.
Service person was polite, professional
Service person was polite, professional in the nature we understood what he did and how to correctly use our thermostat.
Excellent maintenance service
Excellent maintenance service; Jim Cox is the best service tech around!
Prompt and Professional Service
Had yearly maintenance of air conditioner. James C. was prompt, professional and explained everything to me.
Thank You for Your Help
Feb 2026 - Thank you Kevin Bernal and Jim Cox for your help in fixing my furnace. 2022 - Thank you Dylan for the excellent service.
Extremely Thorough, Knowledgeable, and Professional
I just had my HVAC system serviced. Dylan, the service technician, was extremely thorough, knowledgeable, and professional. I would definitely recommend Service Experts and Dylan.
Response was quick
Response was quick and Dennis Brandt did a fine job.
Johan Is Fantastic
Johan is fantastic. He takes the time to understand your system, assess what it needs, and ensure your satisfaction.
Did a good job servicing our heater
Jacob Torres did a good job servicing our heater and air conditioner. I would definitely recommend them.
Personable, knowledgeable, and friendly
Josh responded on today's date and was able to connect our Wi-Fi to an older version of thermostat. He was quite personable, knowledgeable, and very friendly. His work was most appreciated.
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