Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Chief/Bauer Service Experts
Serving Champaign-Urbana since 1956
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 1/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Jan 31, 2026
$500 off Tankless water heater or $250 off tank water heater. Now through February 28, 2026.
Valid on all qualifying water heater systems. If leasing under the Advantage Program, EZ-Pay enrollment is required for promotional pricing. Offer not valid on prior water heater purchases.
Nov 28, 2025
- Jan 31, 2026
Serving the Champaign-Urbana Area and Surrounding Communities Since 1956
Keeping your home’s essential systems running smoothly is easy with a trusted, knowledgeable, and committed partner by your side. Chief/Bauer Service Experts has proudly served Champaign, Urbana, Savoy, Mahomet, and the surrounding communities for nearly seven decades. Our team delivers high-quality HVAC and plumbing services tailored to the needs of local homeowners, ensuring comfort and reliability in every season.
With us, you can count on affordable and custom solutions for almost everything, from AC repair to plumbing upgrades. Whether you need immediate help for a malfunctioning air conditioner or ongoing maintenance on your plumbing system, our team is ready to help!
Most HVAC or plumbing service companies are only experienced in one of these offerings. But delivers support for both! With state-of-the-art tools and years of expertise, we're committed to quality results, regardless of your needs.
Our ACE-certified technicians are fully licensed, bonded, and insured, bringing a high level of expertise to every job. We use proven techniques to deliver results you can count on, always at competitive prices. Every service is backed by our Service Experts Guarantee, so you can feel confident that your home is managed by the best.
Membership Plans for Straightforward Maintenance and Support
Surprise breakdowns can be stressful and expensive, but our flexible membership programs help you stay ahead of the curve. These programs offer consistent system support to avoid major issues and sky-high costs.
Service Experts Advantage Program™: Upgrade to the latest equipment with no upfront costs, plus enjoy full coverage for parts and labor, annual tune-ups, and priority service when you need it most.
Maintenance+: Keep your systems operating at peak performance with regular maintenance, exclusive repair discounts, priority scheduling, and an extended equipment lifespan.
Our programs are crafted to make home care convenient and accessible, helping you preserve your property value and maintain system reliability.
Proudly Serving Champaign, Urbana, and Beyond
Since 1956, Chief/Bauer Service Experts has been the go-to choice for homeowners across Champaign-Urbana, Savoy, Mahomet, St. Joseph, and Rantoul. Whether it’s a sweltering summer day or a chilly winter night, our team is dedicated to keeping your home comfortable, efficient, and safe.
From emergency repairs to ongoing system care, we’re here to help your household run smoothly year-round. Discover the difference in working with highly trained, licensed, and compassionate local experts who truly care about your home.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Chief/Bauer Service Experts has unique ties to the area and a national brand serving homeowners nationwide since 1996. As part of the Service Experts family, we bring you the best of both worlds: the personalized service of a local company and the resources of a nationally recognized leader. This partnership allows us to offer innovative solutions, high-quality materials, and industry-leading support, while staying rooted in the Champaign-Urbana community.
Whether you live in Downtown Champaign, Urbana’s Historic East Side, or the growing neighborhoods of Savoy, you can trust Chief/Bauer Service Experts for reliable service, expert care, and peace of mind.
"He has done my yearly maintenance many times before and, as always, does a great job."
G
"Very friendly and he knew his stuff."
P
"Justin did a great job and put our furnace in quickly and efficiently."
J
"Wayne did a professional job on his service call."
W
"Highly professional and technically very good!"
J
"The install was smooth and quick."
M
"They arrived on time and finished quickly. Very professional and friendly."
T
"Keith was friendly and professional."
J
"He fixed it so fast, even with me asking asinine questions."
S
"Justin did a great job and he definitely saved me money."
M
"Always professional and do a great job. Highly recommend them!"
K
"Justin Black took great care of us!"
K
"Very easy to work with and knowledgeable about what they were doing."
A
"Very honest technician as well! Highly recommend!"
D
"They were very polite and respectful."
D
"The communication is second to none, and I will use and recommend Chief/Bauer for all my HVAC needs."
D
"He provided detailed information on the work that was needed and next steps."
J
"Definitely grateful to Justin and Doug for their hard work!"
J
"Very speedy furnace service late on a weekend on a very cold night."
K
"Juan did an exceptional job with my heating maintenance today. He was professional, punctual, and incredibly thorough."
J
"We specifically requested him to perform all our maintenance services!"
G
"Keith was incredibly friendly and efficient."
S
"Justin was great. He explained what he did and showed before and after pictures."
M
"He was courteous and friendly. I appreciated that he asked about our cats."
D
"Wayne S did a great job, was very respectful, and had great customer service."
T
"Wan did a great job, did everything that he could."
K
"He was such a professional, but he wasn't cold, very friendly."
L
"He was friendly and efficient and later helped me with a problem with our insert (also supplied through Chief Bauer)."
S
"A really topnotch job with some creative solutions to the fact that we are in the midst of a remodeling project."
Very quick and efficient
Gunnar Valley was very quick and efficient, restored our heat after hours!
He does a great job
Juan did my furnace maintenance today. He has done my yearly maintenance many times before and, as always, does a great job. He is very friendly and knowledgeable.
He Was Very Good
I had Wayne as the service technician, and he was very good. Very friendly and he knew his stuff. Hope to have him again if I ever run into problems with my home heating system.
Justin did a great job
Justin did a great job and put our furnace in quickly and efficiently!
Wayne did a professional job
Wayne did a professional job on his service call. He explained that we needed a new part and that we would receive a call soon to schedule an installation time. Thank you.
Highly professional and technically very good
Great service from Wayne and Bob, as we got our annual furnace check! Highly professional and technically very good! I have loved the work and support from Chief Bauer over the two years we have been in Urbana!
Justin and team were great!
Justin and team were great! The install was smooth and quick. He explained everything and got my smartphone app up and functional. Highly recommended...
They were absolutely great
They were absolutely great. They arrived on time and finished quickly. Very professional and friendly.
Friendly and professional
Keith was friendly and professional. Answered all my questions too.
Very Pleasant Experience
Had Paul Debolt come out to look at a leaky pipe. He fixed it so fast, even with me asking asinine questions. Very pleasant experience. Highly recommend and will be using again with any issues that pop up in an older home like we own.
Justin did a great job
Justin did a great job and he definitely saved me money. So happy!
Always professional and do a great job
Always professional and do a great job. Highly recommend them! They are the only HVAC company I will use.
Justin Black Took Great Care of Us
Justin Black took great care of us! He had things fixed and up and running within an hour.
Josh and Doug were great!
Josh and Doug were great! Very easy to work with and knowledgeable about what they were doing. I have had such great luck with Chief Bauer. They worked out a really nice deal with me. They are great with options too, with good price points compared to other companies' estimates I had done over the summer. Definitely recommend.
Excellent and Professional Service
Great, excellent, and professional service on my HVAC/furnace by Gunnar tonight! Very honest technician as well! Highly recommend!
Highly Recommend
They were very polite and respectful. They knew exactly the problem and fixed it in a reasonable time. Highly recommend.
Gunnar and His Crew Were Exceptional
I put a service call in on one of the coldest days of the year and was immediately set up with service for the same day. The communication is second to none, and I will use and recommend Chief/Bauer for all my HVAC needs. Gunnar and his crew were exceptional.
Justin Black was great
Justin Black was great. He provided detailed information on the work that was needed and next steps.
Justin and Doug were amazing!
Justin and Doug were amazing! Very mindful of the fact that my wife works from home! They had a lot to work with, as the previous owner apparently installed the furnace himself. Definitely grateful to Justin and Doug for their hard work!
Very speedy furnace service
Very speedy furnace service late on a weekend on a very cold night. Great peace of mind.
Outstanding Service from Juan!
Outstanding Service from Juan!
Juan did an exceptional job with my heating maintenance today. He was professional, punctual, and incredibly thorough from start to finish. He took the time to explain what he was checking, pointed out potential issues before they became problems, and made sure everything was running efficiently before he left.
What really stood out was his attention to detail and genuine care for doing the job right. He was respectful of my home, cleaned up after himself, and answered all my questions clearly and patiently.
Thanks to Juan, I feel confident my system is in great shape. This is the kind of service that builds trust. Highly recommend Juan to anyone needing heating maintenance or service! Thank you again, Juan!
Juan has been an outstanding Technician.
Juan has been an outstanding Technician. We specifically requested him to perform all our maintenance services!
Excellent service from start to finish.
Excellent service from start to finish. Keith was incredibly friendly and efficient. I highly recommend Keith.
Great service highly recommended.
Justin was great. He explained what he did and showed before and after pictures. He called to let me know when he would be here. Great service, highly recommended.
Juan did an excellent job.
Juan just serviced our furnace and did an excellent job. He was courteous and friendly. I appreciated that he asked about our cats.
Wayne S did a great job
Mid evening on a Sunday night. They came out and fixed the problem. Wayne S did a great job, was very respectful, and had great customer service.
Wan did a great job
Wan did a great job, did everything that he could, but will need a new furnace.
He was such a professional, but he wasn't cold, very friendly.
Juan Fernandez came out to do a furnace check-up today. I wasn't expecting it to be a great day, but this guy was absolutely amazing. He was such a professional, but he wasn't cold, very friendly. You're lucky if you get him to do work for you. Good job today, Juan!
Gunnar arrived on time and serviced our unit quickly.
Gunnar arrived on time and serviced our unit quickly. He was friendly and efficient and later helped me with a problem with our insert (also supplied through Chief Bauer). That was an added bonus for me. Good job!
A really topnotch job with creative solutions
We rely on Chief Bauer for all of our HVAC systems, but I am writing about installation of a water heater—a really topnotch job with some creative solutions to the fact that we are in the midst of a remodeling project.
