Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
CroppMetcalfe
Serving Maryland, DC, and Northern Virginia since 1979
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
HVAC, Plumbing, and Electrical Services in Maryland, DC, and Northern Virginia
Complete Solutions for Your Whole Home Systems
Managing your home's essential systems can feel overwhelming when something goes wrong at the worst possible time. That's where CroppMetcalfe comes in—your trusted experts who have proudly served Maryland, DC, and Northern Virginia since 1979, committed to keeping homes safe, running efficiently, and properly maintained with complete home service solutions. We understand that your family's comfort and safety depend on reliable systems that work when you need them most.
Our whole home service approach covers comprehensive HVAC services including heating, cooling, and air quality solutions, complete plumbing services from installations to emergency repairs, and expert electrical work for all your power and safety needs. Whether you need urgent AC repair, heater repair, new system installations, or preventive maintenance, we're the experts who handle it all.
Ready to finance your next HVAC, Plumbing, or Electrical project? Click below to apply. Financing subject to credit approval and lender terms.
Need professional help with your home systems? Call (703) 420-5030to request an appointment!
Expert Technicians You Can Trust
The power of a national brand gives us access to the best equipment rates and suppliers, while our local management by community experts ensures fast response times and personalized service. This unique combination of national resources and local expertise delivers superior value that sets us apart from other contractors.
Our Service Experts Guarantee backs every job with licensed, bonded, and insured ACE-certified technicians who install everything according to manufacturer specifications. Whether you need an electrician for electrical repairs, a plumber for urgent plumbing issues, or HVAC services for your heating and cooling systems, our rigorous certification process ensures peace of mind and confidence in our service quality.
Protect Your Home with Smart Membership Plans
Unexpected HVAC or plumbing emergencies can be stressful and expensive, turning your day upside down. With our membership plans, you can safeguard your home and budget, ensuring peace of mind and reliable support when you need it most. These include:
Service Experts Advantage Program™: Get brand-new equipment with no down payment, complete coverage of parts and labor, annual maintenance, and priority service—all for one affordable monthly payment.
Maintenance+ Membership: Maintain optimal performance with regular professional care, guaranteed priority service, annual tune-ups, and exclusive member discounts on repairs for extended equipment life.
These programs deliver reliable system oversight while providing professional maintenance throughout every season. Enroll now to safeguard your equipment investment and experience true confidence knowing your system is always managed by certified experts.
Serving Maryland, DC, and Northern Virginia with Local Expertise
For over four decades, we've maintained deep local roots and unwavering commitment to the Maryland, DC, and Northern Virginia community. From Fairfax City to Vienna, including Burke and surrounding areas, we've built our reputation on fast response times, local expertise, and readiness to help every corner of our community.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
CroppMetcalfe is proud to be part of the Service Experts family, combining 45 years of local expertise with a trusted national brand serving communities since 1996. This partnership maintains personalized local service while accessing national resources and training. You get the best of both worlds—neighborhood familiarity with big-company reliability.
We remain committed to Maryland, DC, and Northern Virginia with elevated services and capabilities. Experience the powerful combination of local care and national expertise.
"Kept me informed while working to get everything up and running in advance of a big winter storm."
Y
"Fixed my water issue and offered me a service plan."
S
"Great service, I couldn’t have asked for anything better."
S
"Technician was knowledgeable and kept me informed about his findings."
S
"Our technician was able to fix our heating system without replacing any parts."
T
"Tech was very knowledgeable, friendly, professional."
A
"AJ arrived within the planned schedule and completed the work in one hour."
N
"Appreciate the honesty and, of course, paying less!"
R
"Rodarie was great and gave a detailed analysis."
G
"A complex problem that Ryan Cechvala was able to solve thoroughly and kindly!"
K
"Cody was able to diagnose and locate my hot/cold mixing valve issue amazingly fast."
A
"Tech took his time to explain what was happening with my water heater."
M
"Tech was on time, professional and provided a finished report of the status of the heating system."
T
"He worked so hard to solve our issue. He was very kind."
D
"He fixed a problem of air in our heating system and did a thorough inspection of our boiler."
C
"Very professional and thorough service."
K
"He was prompt, polite, and informative."
A
"Adrian Brown was thorough and fast. He answered all my questions."
K
"Toussaint did a great job and was courteous."
D
"The technician was polite, neat, professional and worked to identify and resolve the problem."
K
"Kristopher was fantastic explaining what’s good and bad for HVAC."
J
"Prompt, efficient and friendly."
N
"Morris was outstanding and very professional."
M
"He was kind and polite and patient throughout the visit."
S
"He performed the service on our water heater quickly and efficiently."
Kurt and his co-worker did an excellent job.
Kurt and his co-worker did an excellent job. They got the job done in good time. Their work was neat. When he finished, he completely described our new system and answered all of my questions.
Professionalism and Expertise
We have been working with Cropp Metcalfe for a couple of years, and we really like their professionalism and expertise. Technician Kellen Bluestein visited our house after a snowstorm (not fun to have a furnace problem when it is 10 degrees outside), and they came right away. Truly appreciated Kellen's knowledge and insights on what could be done to fix our issue.
Great in All Respects
Great in all respects - a very nice and smart guy. Responded in very difficult weather.
Adrian Provided Exceptional Service
Adrian provided exceptional service, embodying professionalism and demonstrating a wealth of knowledge. Such exemplary service warrants recognition.
Very Friendly and Professional
The tech was very friendly and professional. They were diligent and the work was completed quickly.
Kellen Did a Great Job
Kellen did a great job. Kept me informed while working to get everything up and running in advance of a big winter storm. Great work. Thanks.
Very Professional and Kind
Very professional and kind. Fixed my water issue and offered me a service plan to save on some additional work I need done.
Great service
I had an appointment on a Saturday morning at 8 a.m. The technician came out 20 minutes early and diagnosed the issue, and my heat was fixed by 8:30. Great service, I couldn’t have asked for anything better.
An overall excellent service experience.
Technician was knowledgeable and kept me informed about his findings. He told me that he would order the necessary part and I would receive a call about scheduling the installation. An overall excellent service experience.
He Fixed Our Heating System
On his initial visit, our technician was able to fix our heating system without replacing any parts. He did lots of testing and ended up adjusting the speed of the pumps, which solved the problem. The visit cost $115, which is the base price of an initial home visit.
Very knowledgeable, friendly, professional
Tech was very knowledgeable, friendly, professional. He fixed the problem very quickly.
AJ arrived within the planned schedule
AJ arrived within the planned schedule and completed the work in one hour. He also re-arranged the piping for the expansion tank to better fit in the space close to the water heater.
Courteous and quick
Courteous and quick! Also mentioned beforehand that I’d probably need a new humidifier pad, but said the current one was still in good shape afterward. Appreciate the honesty and, of course, paying less!
Rodarie was great
Rodarie was great, double-checked things to ensure I got correct information, and gave a detailed analysis. Thank you!
A great, great experience
It was a great, great experience - a complex problem that Ryan Cechvala was able to solve thoroughly and kindly! We’re VERY appreciative, thank you!
Total Professional
Cody was able to diagnose and locate my hot/cold mixing valve issue amazingly fast. Total professional. Thanks, Cody.
Very thorough and polite service
Very thorough and polite service. Tech took his time to explain what was happening with my water heater. Honest assessment c
On time and professional
Tech was on time, professional and provided a finished report of the status of the heating system. He included information about current performance as well as system age considerations. Nicely done!
Hungh Cin Was Incredible and Diligent
Hungh Cin was incredible and diligent. He did not give up. He worked so hard to solve our issue. He was very kind. We are grateful to have heat in the house again! 🔥🔥🔥
Very polite, knowledgeable, and professional
Raphael was very polite, knowledgeable, and professional. He fixed a problem of air in our heating system and did a thorough inspection of our boiler.
Very happy with his service.
Great service!
Great service! Very professional and thorough service deserving 5 stars!
Prompt, Polite, and Informative
Cody came out to service my non-functioning hot water heater. He was prompt, polite, and informative.
Adrian Brown was thorough and fast
Adrian Brown was thorough and fast. He answered all my questions. My kitchen drain was cleared, so I'm satisfied. Very friendly guy.
Toussaint did a great job
Toussaint did a great job and was courteous and professional.
Technician Was Polite and Professional
We had a thermostat that was intermittently not working. The technician was polite, neat, professional and worked to identify and resolve the problem.
Kristopher was fantastic
Kristopher was fantastic explaining what’s good and bad for HVAC. He is very professional!
Paul C was fantastic!
Paul C was fantastic! Prompt, efficient and friendly. He took the time to explain what he was checking and adjusting as he went and had everything sorted quickly!
Morris was outstanding
Morris was outstanding and very professional. I had total confidence in his work. He was here when he said he would be and I would highly recommend him.
He Was Kind, Polite, and Patient
Our technician Hector worked so hard on our issue. He was kind and polite and patient throughout the visit.
AJ is a terrific technician
AJ is a terrific technician. He performed the service on our water heater quickly and efficiently. Highly recommend.
Why Call Anyone Else?
We're the Experts in Home Services
Our Maryland, DC, and Northern Virginia team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.