Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
CroppMetcalfe
Serving Maryland, DC, and Northern Virginia since 1979
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- May 16, 2026
HVAC, Plumbing, and Electrical Services in Maryland, DC, and Northern Virginia
Complete Solutions for Your Whole Home Systems
Managing your home's essential systems can feel overwhelming when something goes wrong at the worst possible time. That's where CroppMetcalfe comes in—your trusted experts who have proudly served Maryland, DC, and Northern Virginia since 1979, committed to keeping homes safe, running efficiently, and properly maintained with complete home service solutions. We understand that your family's comfort and safety depend on reliable systems that work when you need them most.
Our whole home service approach covers comprehensive HVAC services including heating, cooling, and air quality solutions, complete plumbing services from installations to emergency repairs, and expert electrical work for all your power and safety needs. Whether you need urgent AC repair, heater repair, new system installations, or preventive maintenance, we're the experts who handle it all.
Ready to finance your next HVAC, Plumbing, or Electrical project? Click below to apply. Financing subject to credit approval and lender terms.
Need professional help with your home systems? Call (703) 420-5030to request an appointment!
Expert Technicians You Can Trust
The power of a national brand gives us access to the best equipment rates and suppliers, while our local management by community experts ensures fast response times and personalized service. This unique combination of national resources and local expertise delivers superior value that sets us apart from other contractors.
Our Service Experts Guarantee backs every job with licensed, bonded, and insured ACE-certified technicians who install everything according to manufacturer specifications. Whether you need an electrician for electrical repairs, a plumber for urgent plumbing issues, or HVAC services for your heating and cooling systems, our rigorous certification process ensures peace of mind and confidence in our service quality.
Protect Your Home with Smart Membership Plans
Unexpected HVAC or plumbing emergencies can be stressful and expensive, turning your day upside down. With our membership plans, you can safeguard your home and budget, ensuring peace of mind and reliable support when you need it most. These include:
Service Experts Advantage Program™: Get brand-new equipment with no down payment, complete coverage of parts and labor, annual maintenance, and priority service—all for one affordable monthly payment.
Maintenance+ Membership: Maintain optimal performance with regular professional care, guaranteed priority service, annual tune-ups, and exclusive member discounts on repairs for extended equipment life.
These programs deliver reliable system oversight while providing professional maintenance throughout every season. Enroll now to safeguard your equipment investment and experience true confidence knowing your system is always managed by certified experts.
Serving Maryland, DC, and Northern Virginia with Local Expertise
For over four decades, we've maintained deep local roots and unwavering commitment to the Maryland, DC, and Northern Virginia community. From Fairfax City to Vienna, including Burke and surrounding areas, we've built our reputation on fast response times, local expertise, and readiness to help every corner of our community.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
CroppMetcalfe is proud to be part of the Service Experts family, combining 45 years of local expertise with a trusted national brand serving communities since 1996. This partnership maintains personalized local service while accessing national resources and training. You get the best of both worlds—neighborhood familiarity with big-company reliability.
We remain committed to Maryland, DC, and Northern Virginia with elevated services and capabilities. Experience the powerful combination of local care and national expertise.
"They always do a good job, ask questions, and are accommodating."
L
"Kellen was very professional and explained everything to me in a way I understood."
C
"Very pleased with the service he provided with so much care and transparency."
Exceptionally professional and knowledgeable
If you’re ever in need of a “whole house comfort check” service, Jonathan is exceptionally professional and knowledgeable on how to maximize your HVAC/insulation performance in your home.
Great Attention to Detail
Very kind and helpful. On time and polite. Great work. Great attention to detail.
Very knowledgeable technician
Jose was a very knowledgeable technician and very thorough, as well as a good communicator with great patience. Also, he is a very good salesperson.
Outstanding 5 Star Technician
Our technician, Chuck, is an outstanding example of a 5 Star technician. He is extremely thorough, a true expert in his job, and the ultimate professional.
Very knowledgeable, polite
Very knowledgeable, polite, no sales job, just a good technician.
Very friendly, knowledgeable, and informative
Jamel was very friendly, knowledgeable, and informative. He was easy to work with and taught me a few things! Will ask for him specifically for future jobs!
David did a great job
David did a great job. He arrived on time, was very polite and efficient, and answered all my questions. Thank you!
Anthony was excellent
Anthony was excellent. Explained all he was doing and consistently asked if I had any questions.
Great Service
Great service. We used them for duct cleaning and are happy with the results. They were efficient and knocked out our single-family home in just a couple of hours. Would highly recommend.
Totally recommend Jamal
Jamal was fabulous—totally recommend him and the company for any plumbing works.
He was terrific
Nilson visited our home to repair deficiencies resulting from county inspections following a new heating unit installation. These deficiencies resulted from changes to county code addressing water drainage. Nilson was professional in every sense of that term: polite, knowledgeable and extremely detailed in his work. He took the time to think through the challenge, consulted with us about options and then completed remediation necessary to resolve all issues. Simply put, he was terrific.
Faustus was AWESOME
Faustus was AWESOME. Blessed to have him! Thank you! A brilliant plumber.
I am grateful and thankful
Francisco Romero is an employee of CroppMetcalfe. Francisco recently came to my home to fix a leak (refrigerant) in my air conditioner. He arrived at my home around 3 p.m. and stayed until 7:45 p.m. in the evening. He found the leak and fixed it!!! He had a really long day as he had started work day at 7:30 a.m. After staying late at my home he shared with me that he would start the next day with another early morning customer appointment. I am grateful and thankful for his dedication, professionalism and expertise. Francisco - thank you for everything that you do each day to help customers. You and your work are deeply appreciated. Best, Jean
Very polite and informative
Arrived on time, was very polite and informative; walked me through the process and explained as he went. I look forward to working with him again next Monday!
William found and fixed a problem
William found and fixed a problem I didn't know we had. We were both excited! He also advised on a better-fitting filter than the one I've been getting.
Technician was exceptional!
Technician was exceptional! He did a fantastic job. He was efficient, thorough, and was extremely personable. I have been with Cropp for decades and he was among the elite of their technical team. We are thrilled he has serviced our units more than once and wish his assignment was permanent.
Quick and thorough inspection
Quick and thorough inspection. Very efficient with fixing bathroom faucet.
He Did Not Charge Me for This Visit
Trent determined that the installer was wrong about my needing the special hoses that we ordered for my new washing machine and thus, he did not install them. I suspect most plumbers would have just installed the hoses and charged me for them. Instead, he made a minor adjustment that addressed the issue. He did not charge me for this follow-up visit. (He had previously replaced the water line valve prior to another company’s installation of the washing machine.)
Technician was very polite and knowledgeable.
Technician was very polite and knowledgeable. He explained everything to me and was able to make the repair very quickly. They have worked on my AC system for over 25 years. Impressed with the communication from the office on the timeline.
Courteous, well-mannered, and kind
Your team was in my home (4/23/26) to replace my air conditioning system. All four gentlemen were courteous, well-mannered, and kind. They all seemed to enjoy each other and work well together. There wasn’t any rough, impolite, inappropriate, or crude language. I’m so appreciative of that.
I was told the job would take all day, but it is early afternoon and they have begun to clean things up before leaving. Thank you for having such high standards when hiring your employees and technicians. I would easily recommend CroppMetcalfe to anyone who needs A/C servicing or replacement.
William Swells Provided Excellent Service
William Swells and his apprentice provided excellent service! He was extremely professional.
Excellent Job Explaining HVAC Issues
Mr. Jackson did an excellent job of explaining issues related to my HVAC system.
Highly recommended
Addison H was a great HVAC tech for today’s visit. Efficient, respectful, and very considerate. Highly recommend.
Great service
Great service. Good prices. Good explanation of the issue.
Tech was first class
Tech was first class, knowledgeable, fully explained issues, and fixed. Brought everything to requirement. Would look for ways to use him again.
His customer service was excellent
The electrician, Michael Perry, analyzed the electrical problem in my home quickly and fixed the problem. Michael was very polite and even covered his shoes when walking around my home. His customer service was excellent. I recommend Cropp Metcalfe for electrical issues.
Professional, Thorough, Courteous
Professional, thorough, courteous, highly competent. Arrived 2 1/2 hours late but called me ahead of time to tell me.
Always Do a Good Job
When it comes to the pest control membership, they always do a good job, ask questions, and are accommodating. Kelvin Benitez did the pest control maintenance today and was very thorough and professional. Strongly recommend them.
Very professional and clear
Kellen was very professional and explained everything to me in a way I understood. Hope he comes back for my winter maintenance.
Very pleased with the service
Very pleased with the service he provided with so much care and transparency, step by step by step.
Why Call Anyone Else?
We're the Experts in Home Services
Our Maryland, DC, and Northern Virginia team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.
