Heat Pump Installation in Gaithersburg

Name: CroppMetcalfe Gaithersburg
Address: 7901 Beechcraft Avenue, Suite C, Gaithersburg, MD, 20879
Telephone: (301) 579-0110

ACE-Certified Technicians Serving Montgomery County Since 1953

Formerly Parker Pearce Service Experts, CroppMetcalfe Gaithersburg has been installing and servicing HVAC systems across Montgomery County and the DC Metro area since 1953. As part of the Service Experts network, we bring decades of local experience together with national resources and standardized installation practices. Every technician on our team is licensed, bonded, insured, and holds ACE (Advanced Certified Expert) certification. It is the Service Experts network’s own rigorous training and testing standard for HVAC competency.

Ready to install a new heat pump in Gaithersburg? Call (301) 579-0110 to schedule your installation assessment with our team.

What Backs Every Installation We Do

Our technicians are trained on major heat pump brands including Trane, Carrier, Lennox, and Goodman. That brand-level training matters because a heat pump installed incorrectly, even a high-quality one, won’t perform to its rated efficiency. The Service Experts Guarantee holds us to a clear standard: every piece of equipment we install is set up with care and precision, exactly as the manufacturer intended.

Many members of our team live in Montgomery County. They’re familiar with the housing stock here, from older split-levels to newer construction, and that familiarity shows in how we approach each job. Our customers reflect that consistency: 4.8 average customer rating.

What to Expect on Installation Day

We don’t start work without walking you through the plan first. Before any tools come out, your technician can explain the assessment findings and outline what the installation involves. Pricing is provided upfront so there are no surprises when the job is done.

We treat your home with the same care we’d want in our own. Technicians use shoe covers, protect work areas, and clean up completely before leaving.

Making a New Heat Pump More Affordable

Upfront equipment cost is the most common reason homeowners delay a replacement they know they need. We offer two programs designed to remove that barrier.

Service Experts Advantage Program
The Advantage Program lets you lease a new HVAC system with no upfront payment. One monthly payment covers the equipment, full parts-and-labor protection, annual maintenance checks, and priority service scheduling.

Maintenance+ Membership
If you prefer to own your equipment outright, the Maintenance+ Membership keeps it performing at its best. Members receive regular tune-ups, guaranteed priority scheduling, and discounts on repairs.

Schedule Your Heat Pump Installation

Whether you’re replacing a failing system or upgrading to a more efficient one, we’re ready to help you move forward. Call (301) 579-0110 to speak with CroppMetcalfe Gaithersburg and book your installation assessment.

Repair or Replace? Knowing When It’s Time for a New Heat Pump

Heat pumps run year-round, which means they wear out faster than heating-only systems. Most last between 10 and 15 years. As a system ages, the math shifts: frequent repairs, climbing energy bills, and rooms that never quite reach the right temperature are all signals that another repair may not be the smartest investment. If your heat pump is past the 10-year mark and showing two or more of these signs, a replacement conversation is worth having.

Heat Pump System Types for Gaithersburg Homes

Not every home is a fit for the same system. The three most common configurations each serve a different situation.

Ducted Air-Source Heat Pumps
These systems connect to your home’s existing ductwork and handle whole-home heating and cooling. They’re the most common replacement path for homes that already have a central forced-air system.

Ductless Mini-Split Systems
Mini-splits work without ductwork, making them practical for older homes, room additions, or spaces where running ducts would be disruptive or expensive. They also allow zoned comfort control, so individual rooms can be conditioned independently.

Dual-Fuel Systems
A dual-fuel setup pairs a heat pump with a backup heating source. During most of the heating season, the heat pump runs efficiently. When temperatures drop sharply, the backup source takes over. This configuration suits homeowners who want heat pump efficiency without giving up heating capacity on the coldest days.

Efficiency Ratings & Sizing for Maryland’s Climate

Heat pumps carry two efficiency ratings: HSPF2, which measures heating performance, and SEER2, which measures cooling performance. Higher numbers can mean lower operating costs over time, but the ratings only matter if the system is sized correctly for your home.

Maryland sits in a mixed-humid climate zone. Summers bring significant humidity, and winters can push into sustained cold. A system sized too large can short-cycle and wear out faster. One sized too small may not keep up on peak days. Proper load calculations account for both ends of the range, which is why we assess the home before recommending equipment.

Financial Incentives for New Heat Pump Systems in Maryland

The federal Section 25C tax credit for air-source heat pumps expired for equipment placed in service after December 31, 2025, and isn’t available for installations going forward under current law.

Maryland utility programs remain active. Pepco and other utilities participate in EmPOWER Maryland, a state energy-efficiency program that can provide rebates for qualifying heat pump installations. Rebate amounts and eligibility requirements change periodically, so homeowners should confirm current terms directly with their utility before installation. Our team can help identify which equipment meets the qualifying thresholds.

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Limited
Time
Offer!
$0 Diagnostic Fee
Waived fee for all HVAC, Plumbing, Electrical and Water service calls.
Promotion valid for service visits occurring 8/20/26 - 9/30/26. Cannot be combined with other offers outside of membership discounts. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Aug 20, 2026 - Sep 30, 2026
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No Payments Until 2027
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule. Jul 1, 2026 - Sep 30, 2026
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NEW HVAC SYSTEM as low as $155/month
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
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$99 Drain Cleaning
Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. Valid for one drain only. Accessible ground level clean. Call for more details.
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10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
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Members exclusive: 15% off services and repairs
As a Maintenance+ member, you automatically receive discounts on all services and repairs.
See your signed Maintenance+ Membership agreement for full terms and conditions.
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$99 HVAC Precision Tune-Up
Save $90 on your comprehensive HVAC tune-up
Offer not valid on prior purchases and may not be combined with other offers except member discounts. Excludes oil furnaces or boiler tune-up; call for pricing. $90 off our standard $189 rate. Valid from 9/19/26 through 10/31/26. Sep 19, 2026 - Oct 31, 2026
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80% off first year’s price of an annual Plumbing Membership
Upgrade your membership to include plumbing coverage for only $12 for the first year*
Must have HVAC membership to receive Plumbing add-on discount. Promotional plumbing add-on price; save $48 in the first year with discount. Annual membership promo price of $12 must be paid up front. After the first year, standard pricing applies (currently, $60/year). Valid from 9/19/26 through 10/31/26 at select Service Experts locations, call for more details. Sep 19, 2026 - Oct 31, 2026
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$99 HVAC Precision Tune-Up
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
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Earn up to $1,800 in rebates when you purchase or lease a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual offers. Rebate offer valid from 9/19/26 until 12/4/26 and must be installed by 12/11/26 and submit claims by 1/10/27. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment varies by Service Experts location, call your local Center for more details. Sep 19, 2026 - Dec 4, 2026
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FAQs We’ve Got Answers to Your Heat Pumps Questions

Yes. Our Experts are just a short drive away to assist with a heat pump repair or replacement during an emergency.
Heat pumps have a slightly reduced life span than furnaces do because they’re used all year, but with adequate, many heat pump systems last about 10-15 years.
Many customers pay between $250 and $600 for a heat pump repair, but this is based on what the problem is when the HVAC technician arrives to determine the issue.
Your home’s air filter should be changed on a regular basis, which is typically every 30 to 60 days.
Heat pump maintenance is important for the system to perform efficiently and have a long life span. A heat pump should go through routine maintenance at least once a year. Trust the Experts to handle this with a maintenance membership.

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