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Service Experts ACE Certification

We’re ACE Certified to Easily Meet Your Home's Needs

When you contact Service Experts, you’re not just getting a technician to help with your repair, maintenance, or installation. You're getting help from an ACE, or in other words, an Advanced Certified Expert. 

What does that mean for you and your home? This means we have extensive training and knowledge in the latest HVAC technology, which allows us to provide top-notch service for all your heating, cooling, and indoor air quality needs. On the plumbing side, our ACEs are well-equipped to handle any issue, whether it's a leaky faucet or a complete repiping project.

Why Is an ACE Certification Important?

ACE Certification requires rigorous training and ongoing education that goes far beyond basic technical skills. Here's what makes our ACE-certified technicians different from other service providers:

  • Higher Standards for Excellence: ACE Certification has a greater requirement for passing scores, so you can count on your job being done right, every time.
  • Specialized System Expertise: Unlike other certifications that address standard systems, ACE pros have the skills to install and service the distinct types of systems in your home.
  • Ethical Service Commitment: Beyond technical expertise, only ACE Certification requires education about treating others in an ethical manner.
  • Complete Product Knowledge: ACE technicians are certified to be knowledgeable about all the products we sell. That way, they can help you determine the proper comfort solution for your home and needs.
  • Continuous Education: Some certifications only expect a general class every year. Our ACE team is re-certified annually so they are in the know about industry advances and the greatest technology.

When you choose Service Experts, you're choosing technicians who've earned the most comprehensive certification in the industry. Our ACE-certified experts don't just fix problems—they provide solutions that keep your home comfortable, efficient, and running smoothly for years to come.

Ready to experience the ACE difference? Call us today and see why our certified expertise makes all the difference.

Services vary by location

  • Limited
    Time
    Offer!
    Free Water Heater Replacement Quote + $500 Future Savings

    Featuredd

    Services include: Free in-home water heater replacement estimate, professional assessment of the existing unit and replacement options, review of available tank & tankless options, upfront pricing for recommended replacement options, and $500 in future savings on eligible additional services.

    Offer valid November 1 through December 31, 2026 at participating Service Experts locations in Georgia, North Carolina, South Carolina, Virginia, and West Virginia. Receive $500 in future savings on eligible additional services following a water heater replacement quote. Restrictions and exclusions may apply. Not valid on prior purchases or combined with other offers. Call 866-EXPERTS for eligibility and offer details. Nov 1, 2026 - Dec 31, 2026
  • Up to $1,500 Off New HVAC System

    Lease or purchase a new system for winter.

    Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, mini-split system, boilers, $1,000 off 2 stage systems, or $1,500 off Modulating systems. Nov 4, 2026 - Dec 31, 2026
  • $79 Drain Cleaning

    Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers outside of membership discounts. Valid for one drain only. Must have an accessible ground level clean out. Nov 4, 2026 - Dec 31, 2026
  • No Payments Until 2027

    With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.

    Valid on new Advantage Program lease agreements from 7/1/26 to 12/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule. Nov 3, 2026 - Dec 31, 2026
  • NEW HVAC SYSTEM as Low as $155/Month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
  • Members Exclusive: 15% Off Services and Repairs

    As a Maintenance+ member, you automatically receive discounts on all services and repairs.

    See your signed Maintenance+ Membership agreement for full terms and conditions.
  • Earn Up to $1,800 in Rebates When You Purchase or Lease a Qualifying Lennox System

    System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual offers. Rebate offer valid from 9/19/26 until 12/4/26 and must be installed by 12/11/26 and submit claims by 1/10/27. Rebate is paid in the form of a Lennox prepaid Mastercard.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment varies by Service Experts location, call your local Center for more details. Sep 19, 2026 - Dec 4, 2026
  • Member Exclusive: Extra $200 Off Installation When Upgraded to an Advantage Lease Program

    Receive an additional $200 off installation cost of new system lease

    Available to new and existing active Maintenance+ members. Customers who execute a qualifying lease agreement for a new HVAC, Indoor Air Quality, Water Heater, or Water Treatment system by December 31, 2026, and complete installation by January 7, 2027 will receive a $200 credit applied to the installation portion of the transaction. Offer cannot be combined with other installation credits unless expressly stated. Offer may be modified, suspended, or withdrawn as permitted by law. Nov 4, 2026 - Dec 31, 2026
  • Member Exclusive: $0 Diagnostic Fee with Paid Repair

    Waived diagnostic fee for Maintenance+ members. Valid for new and active members.

    The $0 fee applies only when recommended repair is completed and paid at time of service. Promotion valid for service visits for new and existing Maintenance+ members. See your signed Maintenance+ Membership agreement for full terms and conditions.
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Hear From Our Happy Clients
  • S
    "Albert was very attentive to the history of the customer smelling the chemical odor, checked inside the system thoroughly, and located the disconnected pipe."
  • T
    "Super nice technician. Answered all my questions and even went the extra mile for me."
  • J
    "Freddie, the technician, was friendly, professional, and solved my problem quickly."
  • J
    "He did a very thorough review of air conditioning and was very courteous and helpful with our questions."
  • R
    "I have always found Service Experts to be prompt, professional and very honest."
  • J
    "Solomon was on time, professional, and knowledgeable."
  • S
    "He knows his business, explained the A/C issues, and the repair process."
  • G
    "The work was done by 2 people showing a high level of expertise, and respect for our home."
  • D
    "I appreciate his thoroughness."
  • C
    "He was fast and even fixed an air leak that was probably costing me extra on the electric bill."
  • D
    "Both very polite and knowledgeable."
  • J
    "She figured out the issue relating to the AC and fixed it promptly."
  • R
    "He left us confident we had no worry heading into the hot holiday weekend."
  • J
    "Connor the tech was very professional and was able to diagnose the problem within minutes."
  • s
    "They were fast, professional, and very affordable."
  • J
    "So happy. Never been upsold."
  • O
    "Great service from Damion today. Very personable and professional work demonstrated."
  • C
    "Connor Lange was professional and thoroughly explained the systems checks, including future maintenance recommendations."
  • B
    "Annual hot water heater flush and inspection."
  • J
    "His service expertise and customer satisfaction should not go unnoticed."
  • J
    "Connor came out to provide regular Advantage Member maintenance and did an excellent job locating, diagnosing, and resolving a significant issue."
  • A
    "If I could give them 10 stars, I would."
  • G
    "Solomon S. and Mr. Michael A. were very professional and explained everything."
  • D
    "I recommend Service Experts and I will definitely request Damion F. as my service technician again."
  • M
    "She takes the time to explain how our problems would be handled, does the job professionally, and leaves making us feel satisfied."
  • D
    "Damion is a blessing, quick and thorough."
  • D
    "They fixed the small issues I was having with my unit and educated me on what I needed to do to prevent any future issues."
  • B
    "He was very professional and was able to diagnose the problem and provide details on the problem and how to fix it longer term."
  • C
    "They seemed knowledgeable and also worked quickly."
  • A
    "Connor Lange knocked it out of the park for us."
Located the disconnected pipe
Albert was very attentive to the history of the customer smelling the chemical odor, checked inside the system thoroughly, and located the disconnected pipe. He was a very pleasant person to communicate with during the service time as an Advantage Plan customer.
Went the extra mile for me
Super nice technician. Answered all my questions and even went the extra mile for me.
Freddie Was Friendly and Professional
I called in the morning and was given an appointment that afternoon. The technician texted me about a half hour before arrival. Freddie, the technician, was friendly, professional, and solved my problem quickly. I recommend Service Experts.
Excellent service by Solomon
Excellent service by Solomon. He did a very thorough review of air conditioning and was very courteous and helpful with our questions.
You can’t go wrong with this company!!
Solomon was so professional when he came to provide my annual air conditioning service. I have 6 and I know he did an excellent job as it took a couple of hours for him to perform the service. He was so polite and I intend to ask for him when it’s time to service all my furnaces. I have always found Service Experts to be prompt, professional and very honest. I am on their Advantage Plan which is wonderful. You can’t go wrong with this company!!
Outstanding Service and Response
Outstanding service and response! I would definitely recommend. Solomon was on time, professional, and knowledgeable. We immediately agreed for the annual service plan.
Very thorough, professional, courteous
Connor—very thorough, professional, courteous. He knows his business, explained the A/C issues, and the repair process. He took the time to ensure this repair was done right! I will request his services on my next call with Service Experts!
High level of expertise and respect
Service Experts has recently repaired our HVAC system after condensate water was flowing out of the containment area. The work was done by 2 people showing a high level of expertise, and respect for our home. Thank you.
My technician was the best
My technician was the best. I appreciate his thoroughness.
Solomon did a great job
Solomon did a great job, very nice guy, and he was happy to educate me on a few things. He was fast and even fixed an air leak that was probably costing me extra on the electric bill. Thanks again, my friend! Free upkeep for the life of the loan is amazing. Especially when they have knowledgeable technicians.
Both very polite and knowledgeable
Salomon diagnosed our issue and Connor came out to fix it. Both very polite and knowledgeable. Would definitely be happy to see either one of them show up if I have another problem.
Kariah Ashlock is excellent
Kariah Ashlock is excellent. She figured out the issue relating to the AC and fixed it promptly. She did great work!
He Was Prompt and Friendly
Our tech was Connor Lange. He took the time to explain how our systems were operating and shared photos of the findings. He was prompt and friendly. He left us confident we had no worry heading into the hot holiday weekend. A happy 4th ahead indeed!
Very rare you can get any HVAC company out
Very rare you can get any HVAC company out in a few hours in extreme heat. Connor the tech was very professional and was able to diagnose the problem within minutes. Will kindly recommend to others that may have HVAC issues in the future!
Fast, professional, and very affordable
Used a coupon I found online after a friend recommended the company. They were fast, professional, and very affordable. I felt like they went above and beyond with checking the duct work in the attic and making repairs they found were needed to support my system!
So Happy. Never Been Upsold.
I have been using Service Experts / Komfort Air for years, and again today for my semi-annual “tune-up,” which is the best value for the amount of documented effort they put into maintaining my system. Tip: keep filters near the unit for them to replace every visit, and you increase the effectiveness and value of every visit. Tons of pictures of every step included in the report summary they go over with you on the spot. So happy. Never been upsold. Options discussed and presented for things like system surge protection, which I appreciate. 2 town homes under contract.
Great service from Damion today
Great service from Damion today. He came prepared, with quick and efficient replacement of my condensation pump. Very personable and professional work demonstrated.
Great HVAC Service Provider
Great HVAC service provider. Connor Lange was professional and thoroughly explained the systems checks, including future maintenance recommendations. I would definitely recommend their services for any HVAC issues or problems that you may have.
Annual Hot Water Heater Flush
Annual hot water heater flush and inspection - Mike L. was great!
He Truly Went Above and Beyond
We had our AC go out last night, so we called the Service Experts. They sent out a gentleman named Connor. He knew exactly what to do to help us and explained every step along the way. A short time later, we are back in the cool air. I can’t thank Connor enough for coming out on a SUNDAY to help our family. His service expertise and customer satisfaction should not go unnoticed. He truly went above and beyond to look and diagnose our issues to get us back in the cool air as soon as possible. I really appreciate his hard work and motivation to get it fixed. A lot of companies need someone like Connor, and I hope this company appreciates him, for he really knows his stuff. I will definitely be calling again if I ever need it, and I will definitely ask for Connor. Thank you!!
Excellent Experience with Service Experts
Have had excellent experience with Service Experts for the past 5+ years. Most recently, Connor came out to provide regular Advantage Member maintenance and did an excellent job locating, diagnosing, and resolving a significant issue. He was thorough and personable. He communicated clearly the service provided. Thank you!
I Cannot Say Enough Good Things
I cannot say enough good things about Komfort! They’re always timely, professional, and super polite! We have been using them for around 5 years. We are also part of their membership program. In that time, every technician we have ever dealt with has been the nicest person in this industry! If I could give them 10 stars, I would. I’ve never been anything but satisfied with the service they’ve provided! I recommend them every chance I get, and will continue to do so for the foreseeable future! Thanks, Komfort, for always being amazing to deal with!
Very professional and explained everything
Solomon S. and Mr. Michael A. were very professional and explained everything. They gave 5 stars services.
Excellent Customer Service
From making my appointment and up to the day of my appointment, I received excellent customer service. Damion F., my technician, showed up on time with sales consultant Matthew. Damion F. was very knowledgeable with the operation of my HVAC system and very efficient in performing the maintenance of the equipment. I recommend Service Experts and I will definitely request Damion F. as my service technician again. Excellent service.
Kariah Goes the Extra Mile
Kariah goes the extra mile to please you as a customer. She takes the time to explain how our problems would be handled, does the job professionally, and leaves making us feel satisfied the job was done right. We couldn't say enough about how satisfied we are with Kariah's approach to her job, the communicating, and thoughtful approach. Highly recommend Kariah any time.
Damion is a blessing
Damion is a blessing, quick and thorough. Thank you, Damion, my house is comfortable.
I highly recommend them in the future
Solomon S. and Michael A. came to my home today and serviced my AC unit. They fixed the small issues I was having with my unit and educated me on what I needed to do in order to prevent any future issues or problems from occurring. I highly recommend them in the future!!!
Very professional service
Solomon came out today to service my HVAC system. He was very professional and was able to diagnose the problem and provide details on the problem and how to fix it longer term with a maintenance plan. I highly recommend.
Professional, Courteous, and Knowledgeable
Matthew A and Solomon S were professional, courteous, and communicated well. They seemed knowledgeable and also worked quickly. I would recommend their services. Thanks!
Connor Lange knocked it out of the park
Connor Lange knocked it out of the park for us. Came when they said they would. We've used them for years!
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