Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Discount varies based on system type: $800 off Single stage systems, mini-split system, boilers, $1,000 off 2 stage systems, or $1,500 off Modulating systems.
Offer valid on qualifying new system installations.
Promotion must be claimed by 12/31/26 and installed by 1/7/27.
Nov 4, 2026
- Dec 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 12/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Nov 3, 2026
- Dec 31, 2026
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Earn Up to $1,800 in Rebates When You Purchase or Lease a Qualifying Lennox System
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual offers.
Rebate offer valid from until 12/4/26 and must be installed by 12/11/26 and submit claims by 1/10/27. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment varies by Service Experts location, call your local Center for more details.
GTM Tab - Lennox centers
Sep 19, 2026
- Dec 4, 2026
Member Exclusive: Extra $200 Off Installation When Upgraded to an Advantage Lease Program
Receive an additional $200 off installation cost of new system lease. Available to new and existing active Maintenance+ members.
Customers who execute a qualifying lease agreement for a new HVAC, Indoor Air Quality, Water Heater, or Water Treatment system by December 31, 2026, and complete installation by January 7, 2027 will receive a $200 credit applied to the installation portion of the transaction. Offer cannot be combined with other installation credits unless expressly stated. Offer may be modified, suspended, or withdrawn as permitted by law.
Nov 4, 2026
- Dec 31, 2026
Member Exclusive: $0 Diagnostic Fee with Paid Repair
Waived diagnostic fee for Maintenance+ members. Valid for new and active members.
The $0 fee applies only when recommended repair is completed and paid at time of service. Promotion valid for service visits for new and existing Maintenance+ members. See your signed Maintenance+ Membership agreement for full terms and conditions.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
Y
"Came out on a Saturday and promptly fixed the wiring issue. Extremely reasonably priced. Highly recommend."
A
"Technicians performed detailed diagnostics on my 16.5-year-old Amana outdoor AC/furnace and I was informed of the three components that may need to be replaced in the future."
S
"They arrived on time, and did call before they came."
S
"Office staff and technicians all were knowledgeable, experienced, prompt, and respectful for a new HVAC installation."
A
"They were amazing! Booking an appointment was easy and they had openings right away."
J
"Very knowledgeable, honest, courteous service. Very thorough before explaining our situation."
E
"Service was excellent and they got my AC squared away with no issue. Service call was affordable."
J
"No unnecessary upselling or pressure tactics. They seem very sincere, honest and capable, which gets high marks in my book."
j
"He handled the situation with the patience of Job. Give that man a raise."
S
"It is a godsend to be able to call and get same-day service. Pete is terrific and did a super job."
J
"Brendan did a great job of unclogging our kitchen sink. He was knowledgeable and courteous!"
R
"The maintenance check is not just a cursory review. They check everything, take pictures, and explain the results to you."
R
"Always professional, always on time, we've used them for over twenty years."
K
"Came out and had my system working in well under 2 hours of placing my request. Cody was kind and informative."
S
"Everyone was super helpful and professional."
A
"Very helpful, professional, and courteous."
W
"Answered all my questions."
D
"Very knowledgeable and professional."
K
"Diagnosed the problem quickly and effectively and honestly could not have been a better experience."
M
"They were wonderful and so helpful."
S
"Great service and knowledgeable."
J
"Very knowledgeable and did a great job with the installation."
M
"Everything from booking a same-day appointment online to the communication throughout the process was seamless and very much appreciated."
T
"Robby stopped by today to check out our AC."
L
"Robbie and John were here by 12:30 and had me up and running in about half an hour."
R
"Been using their services for about 14 years and I have always been satisfied."
M
"They are honest and do great work!"
T
"They were very thorough with their explanation and made sure I understood completely what I was looking at."
M
"They called the office to get me an immediate appointment and fixed the issue within 15 minutes."
D
"They called the office and got an immediate appointment for me and fixed the issue within 15 minutes."
Highly recommend — prompt and reasonably priced!
Needed furnace checked. Wasn't blowing any air. Came out on a Saturday and promptly fixed the wiring issue. Extremely reasonably priced. Called one hour before arrival, and service was prompt. Could actually track them from a link in the text. Highly recommend.
Detailed Diagnostics on 16.5-Year-Old HVAC Unit
Technicians performed detailed diagnostics on my 16.5-year-old Amana outdoor AC/furnace and I was informed of the three components that may need to be replaced in the future. Cost estimates were provided, as well as for a replacement HVAC unit.
Very professional
They arrived on time, and did call before they came. Very professional.
Knowledgeable and prompt HVAC installation
Changed service provider to Service Experts. Office staff and technicians all were knowledgeable, experienced, prompt, and respectful for a new HVAC installation.
They were amazing!
They were amazing! Booking an appointment was easy and they had openings right away. Very friendly. Took the time to go over what they were doing and found the issue. Thankfully something easy to fix.
Knowledgeable, Honest, Courteous Service
Very knowledgeable, honest, courteous service. Very thorough before explaining our situation. Even though we were not able to fix, thank you!
Excellent AC Service at an Affordable Price
Robby was very helpful and friendly. Service was excellent and they got my AC squared away with no issue. The service call was affordable and I will definitely use Service Experts again.
Sincere, Honest, and Capable
I'm quickly becoming a big fan of Service Experts. They came out at the beginning of summer and did some great preventative maintenance on our air conditioning system and caught a couple of things that could've been quite problematic during this summer's heat wave(s). They just checked out our heating system and we're set for the winter. No unnecessary upselling or pressure tactics. They seem very sincere, honest and capable, which gets high marks in my book. I recommend them for any HVAC needs or plumbing needs.
The Patience of Job
AC unit capacitor replacement. The gentleman that came to my house had a lot of patience with me. I had a massive migraine from being in a hot, stifling house, but he handled the situation with the patience of Job. Give that man a raise.
Same-day service — so thankful!
It is a godsend to be able to call and get same-day service. Pete is terrific and did a super job. So thankful!
Excellent customer service!
Brendan did a great job of unclogging our kitchen sink. He was knowledgeable and courteous! Excellent customer service!
We feel we are in good hands with Service Experts
We have had the annual HVAC maintenance plan for a few years now for both of our units, and it pays for itself, leaving you worry-free that your system is in perfect working order before winter or summer arrives. They let you know when it is time to schedule the maintenance. For this check, they scheduled it for the very next day after we called. Ryan Bennett performed the biannual check again, and he does excellent work. The maintenance check is not just a cursory review. They check everything, take pictures, and explain the results to you. We would recommend the maintenance plan. There are other benefits as well. We feel that we are in good hands with Service Experts.
Always professional, always on time
Always professional, always on time, we've used them for over twenty years.
Working in under 2 hours — highly recommend!
Came out and had my system working in well under 2 hours of placing my request. Cody was kind and informative. Highly recommend!
Could not have asked for a better experience
Could not have asked for a better experience. In less than 24 hours I had a brand new AC system installed. Everyone was super helpful and professional. Shout out to Jeff and Caleb for making it happen.
Very helpful, professional, and courteous
Very helpful, professional, and courteous. Offered several options for consideration. I would recommend this company to friends in the area.
Fantastic Work!
Fantastic work! Answered all my questions and got our HVAC fixed up!
Very knowledgeable and professional
Brendan!! I appreciate you taking care of my house today! Very knowledgeable and professional. Flushed my water tank and looked into my water softener as well.
Could Not Have Been a Better Experience
Had some AC issues and the team came out the same day over the weekend. Diagnosed the problem quickly and effectively and honestly could not have been a better experience. Will always call these guys first.
They were wonderful and so helpful
Our AC went out late afternoon, and they were at our house that night for the next availability! They were wonderful, and so helpful. Highly recommend!
Great service and knowledgeable
Still using Service Experts in 2026. Great service and knowledgeable.
Tommy was very professional and definitely a plumbing expert.
Quick, Professional, and Friendly Service
Quick, professional, and friendly service. Very knowledgeable and did a great job with the installation.
Excellent Customer Service and Professionalism
Everything from booking a same-day appointment online to the communication throughout the process, including the technician arriving earlier than expected, was seamless and very much appreciated.
Jessica was extremely helpful with scheduling the same-day appointment. Mike was punctual, courteous, and professional. He provided honest, straightforward feedback, and I never felt pressured to commit to a plan that I didn’t feel would be beneficial for my situation or circumstances.
I truly appreciate the excellent customer service and professionalism from everyone involved. It made the entire experience easy and stress-free.
Great job, Robby
Robby stopped by today to check out our AC. The pump (to remove moisture) was full of gunk, so he cleaned and checked it. Great job, Robby.
Had Me Up and Running
Air conditioning quit cooling last night. It was 81° in the house all night. Called this morning, and Robbie and John were here by 12:30. Had me up and running in about half an hour. Very courteous, friendly, and professional.
R&M has always done a fantastic job
R&M has always done a fantastic job. Been using their services for about 14 years and I have always been satisfied. This was only a follow-up visit, no charges.
They are honest and do great work!
I have been using them for 5 years on my HVAC. They are honest and do great work! Thank you, Harley (local office) and Caleb (my service tech)!
I highly recommend them
My HVAC went out during the heatwave. I was able to get a visit scheduled the same day. They called to let me know they were on the way. Both guys were so nice. They introduced themselves, shook my hand, and went over all my options after doing a diagnostic checkup. They were very thorough with their explanation and made sure I understood completely what I was looking at. I highly recommend them for your HVAC issues/service.
Fixed the issue within 15 minutes
I happened to see the technicians at my neighbor's house and approached them with my issue. They called the office to get me an immediate appointment and fixed the issue within 15 minutes. I can’t thank them enough.
The technicians were friendly and knowledgeable.
I happened to see your technicians at a neighbor's house and approached them with my issue. They called the office and got an immediate appointment for me and fixed the issue within 15 minutes. The technicians were friendly and knowledgeable. I can't thank them enough.
