Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, plumbing, and electrical services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
CroppMetcalfe
Serving Maryland, DC, and Northern Virginia since 1979
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
HVAC, Plumbing, and Electrical Services in Maryland, DC, and Northern Virginia
Complete Solutions for Your Whole Home Systems
Managing your home's essential systems can feel overwhelming when something goes wrong at the worst possible time. That's where CroppMetcalfe comes in—your trusted experts who have proudly served Maryland, DC, and Northern Virginia since 1979, committed to keeping homes safe, running efficiently, and properly maintained with complete home service solutions. We understand that your family's comfort and safety depend on reliable systems that work when you need them most.
Our whole home service approach covers comprehensive HVAC services including heating, cooling, and air quality solutions, complete plumbing services from installations to emergency repairs, and expert electrical work for all your power and safety needs. Whether you need urgent AC repair, heater repair, new system installations, or preventive maintenance, we're the experts who handle it all.
Need professional help with your home systems? Call (703) 420-5030 to request an appointment!
Expert Technicians You Can Trust
The power of a national brand gives us access to the best equipment rates and suppliers, while our local management by community experts ensures fast response times and personalized service. This unique combination of national resources and local expertise delivers superior value that sets us apart from other contractors.
Our Service Experts Guarantee backs every job with licensed, bonded, and insured ACE-certified technicians who install everything according to manufacturer specifications. Whether you need an electrician for electrical repairs, a plumber for urgent plumbing issues, or HVAC services for your heating and cooling systems, our rigorous certification process ensures peace of mind and confidence in our service quality.
Protect Your Home with Smart Membership Plans
Unexpected HVAC or plumbing emergencies can be stressful and expensive, turning your day upside down. With our membership plans, you can safeguard your home and budget, ensuring peace of mind and reliable support when you need it most. These include:
Service Experts Advantage Program™: Get brand-new equipment with no down payment, complete coverage of parts and labor, annual maintenance, and priority service—all for one affordable monthly payment.
Maintenance+ Membership: Maintain optimal performance with regular professional care, guaranteed priority service, annual tune-ups, and exclusive member discounts on repairs for extended equipment life.
These programs deliver reliable system oversight while providing professional maintenance throughout every season. Enroll now to safeguard your equipment investment and experience true confidence knowing your system is always managed by certified experts.
Serving Maryland, DC, and Northern Virginia with Local Expertise
For over four decades, we've maintained deep local roots and unwavering commitment to the Maryland, DC, and Northern Virginia community. From Fairfax City to Vienna, including Burke and surrounding areas, we've built our reputation on fast response times, local expertise, and readiness to help every corner of our community.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
CroppMetcalfe is proud to be part of the Service Experts family, combining 45 years of local expertise with a trusted national brand serving communities since 1996. This partnership maintains personalized local service while accessing national resources and training. You get the best of both worlds—neighborhood familiarity with big-company reliability.
We remain committed to Maryland, DC, and Northern Virginia with elevated services and capabilities. Experience the powerful combination of local care and national expertise.
"He took the time to explain to us what the problem was in terms which we could understand."
J
"Technician explained all the work and condition of my systems."
L
"Milan’s promptness, expertise, and professionalism was exceptional."
R
"He was transparent about the health of our hot water heater and what we should and should not do to extend the life of the tanks."
C
"Explained everything well and answered my questions."
D
"William Wells did an excellent job with replacing a damaged outlet device."
D
"He was able to get the animal out safely and quickly."
D
"Came out even on Christmas Eve to one of my rental properties."
s
"Very professional and knowledgeable!"
T
"Super knowledgeable, efficient, and resourceful!"
E
"Milan was courteous and made sure that everything was done correctly."
W
"Great customer service; explained everything to me thoroughly."
H
"On day of service, my technician, Paul Chaoul, was OUTSTANDING by every measure."
J
"He is helpful and explains things patiently and clearly."
S
"The tech was considerate of our home and extremely thorough."
J
"Jamel was great and very knowledgeable."
A
"He was respectful and polite."
c
"Adrian was just what I needed – someone who could explain the problem and how he was going to fix it."
R
"Personable and professional."
A
"Answered all of my questions and was very polite."
D
"Technician was professional, polite and explained why I was having my water temperature issues."
D
"The technician, Daniel Lopez, did an excellent job diagnosing and fixing the problem."
A
"I appreciate Cropp-Metcalf's willingness to accommodate my schedule."
C
"Explained everything, got in and out, and was very professional."
Y
"He was very professional and knowledgeable."
N
"Wendell Wiggins was friendly, properly business-like, and answered all of my questions."
V
"The service technicians were wonderful; they came and got the job done."
N.
"Technician Morris worked through a challenging problem to repair our heat pump."
J
"We’ve used CroppMetcalfe for a number of small issues over the years and the service has always been excellent."
B
"Giddian walked through all our plumbing with me and gave our house a clean bill of health as part of the annual service plan."
Mr. Bush was simply outstanding!
Mr. Bush was simply outstanding!!! He took the time to explain to us what the problem was in terms which we could understand. He was very professional. Thank you!!!
Fantastic HVAC Service
Fantastic HVAC service. Technician explained all the work and condition of my systems.
Milan’s Expertise and Professionalism
Milan’s promptness, expertise, and professionalism was exceptional and very much appreciated!
Great experience with John Lange
We had a great experience with John Lange. He was transparent about the health of our hot water heater and what we should and should not do to extend the life of the tanks. We are very happy with CroppMetcalfe.
Tech Was Very Efficient
Tech was very efficient. Explained everything well and answered my questions.
Excellent job replacing outlet
William Wells did an excellent job with replacing a damaged outlet device. I will definitely use CroppMetcalfe for any future electrical issues.
Helped Us with a Squirrel on Christmas Eve
Chris came out and helped us with a squirrel that had gotten stuck in a pipe on Christmas Eve! He was able to get the animal out safely and quickly.
Outstanding Support!
Outstanding Support!
Came out even on Christmas Eve to one of my rental properties. The Cropp Metcalfe Service Tech, Milan Tasic, developed a plan of repair and made clear the next steps to completely repair the Saniflo 3 macerator pump! Most companies would automatically skip trying to repair the macerator pump. Milan Tasic of Cropp Metcalfe’s plan went above and beyond to see if he could salvage the only 3-year-old pump. Highly recommend!
Very professional and knowledgeable!
Very professional and knowledgeable! Will definitely keep using their service.
Once again, Raymond Neal got the job done!
Once again, Raymond Neal got the job done! Super knowledgeable, efficient, and resourceful!
Milan was courteous
Milan was courteous, and made sure that everything was done correctly.
Great customer service
Great customer service, checked my sump pump, explained everything to me thoroughly, ensured backup battery light was off/problem fixed.
Outstanding by Every Measure
I recently contacted the CroppMetcalfe Fairfax Office for my fall heating service. My experience in arranging the appointment was exceptional. The customer service representative was very polite and helpful. On day of service, my technician, Paul Chaoul, was OUTSTANDING by every measure. He arrived at the appointed time and thoroughly checked the furnace for proper operation. Paul was very polite, highly knowledgeable, and very professional in servicing my furnace. His work was absolutely perfect!
I could not be more pleased by the professional and dedication to excellence as displayed by the entire CroppMetcalfe Fairfax team. From my initial customer service call to working with Paul, CroppMetcalfe Fairfax has truly earned their 5 Star level of service.
Thorough and Respectful Service
Raymond from CM is thorough in his work and respectful of our stuff! He is helpful and explains things patiently and clearly. :)
Extremely Thorough Electrical Safety Inspection
The tech was considerate of our home and extremely thorough in performing an electrical safety inspection. I was very pleased.
Quick, easy fix
I thought I had a leak in my bathtub and Jamel came and was able to identify the leak was not from any pipes but from the gap in the overflow. Quick, easy fix. Jamel was great and very knowledgeable.
Mike has great customer service attitude.
Mike has great customer service attitude.
He was respectful and polite.
Wonderful Professional Service
Wonderful professional service. Adrian was just what I needed - someone who could explain the problem and how he was going to fix it. I’d definitely use this company again!!
Personable and Professional
Personable and professional. Had been here several years ago. Paid nothing, part of Platinum plan.
Very polite and respectful
Answered all of my questions and was very polite and respectful.
Technician Was Professional and Polite
Technician was professional, polite and explained why I was having my water temperature issues. I was satisfied with everything.
Very responsive and excellent job
My furnace was continuing to shut down because the thermostat would periodically go completely off. It turned out to be caused by an obscure problem, but Cropp Metcalf was very responsive and sent a service technician quickly to get it fixed. The technician, Daniel Lopez, did an excellent job diagnosing and fixing the problem. He let me know what was going on during the process and explained things in clear, understandable language. Thank you.
Excellent customer service
I appreciate Cropp-Metcalf's willingness to accommodate my schedule. Excellent customer service.
He was amazing.
He was amazing. Explained everything, got in and out, and was very professional. Represented your company well! 5-star, no doubt. Ty!
Very professional and knowledgeable
He was very professional, polite, and very knowledgeable about the job.
Wendell Wiggins was friendly and business-like.
Wendell Wiggins was friendly, properly business-like, and answered all of my questions. Thank you.
The service technicians were wonderful.
The service technicians were wonderful; they came and got the job done. Now my home is too warm :-).
Great Service and Perseverance
Technician Morris worked through a challenging problem to repair our heat pump. Great service and perseverance.
Service has always been excellent
We’ve used CroppMetcalfe for a number of small issues over the years and the service has always been excellent. We had a minor plumbing issue this time and the service technician took care of the issue and proposed an alternative solution to save us money.
Very courteous, knowledgeable, and complete.
Very courteous, knowledgeable, and complete. Giddian walked through all our plumbing with me and gave our house a clean bill of health as part of the annual service plan. No up-selling, solid actionable information.
Why Call Anyone Else?
We're the Experts in Home Services
Our Maryland, DC, and Northern Virginia team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.
