Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
D
"Excellent service provided by very knowledgeable, professional, and polite people."
t
"Walter Tate has done our service work twice now. Very professional and knows his skill."
H
"Jacob Priester, the technician was fantastic servicing the system and crawling around the attic taking photos of the ductwork."
p
"Courteous and very knowledgeable. Highly recommend if longevity and accuracy are your service goal."
S
"Back from Michigan and now our house is cool like back home."
S
"Marqua Felton did an excellent job today servicing my heating system and guiding me through a repair."
P
"Jeremy Parker, as always, was right on time and did an outstanding job working on my heating system."
J
"Used this company for years and always had excellent service."
A
"She was very professional and took plenty of time, even cleaning vents and taking photos to show me various things."
A
"Clint Taylor came out and took great care of me!"
T
"They know their business and you can see the pride they take with their work."
V
"My rep was personable, accommodating, and polite."
J
"Jennifer was professional and knowledgeable."
D
"She’s quite diligent and would have no problems recommending her for cleaning your ductless."
"Scott Jenkins came out to check our AC unit. Very nice & professional."
B
"Jack Nelson Service Experts was the only provider who said they could come out same day."
L
"He informed me of a part performing outside of the tolerance recommended and replaced it in a jiffy."
D
"The technician, Mark Roads, was outstanding! He was very professional, knowledgeable and thorough at checking everything and explained everything clearly and went the extra mile."
B
"Thorough inspection. Friendly service provided."
M
"Jennifer was very knowledgeable about her work and Clint was good at the money part."
s
"I can't say enough about the help Trey has provided us."
J
"I called this morning and my A/C was humming coolly again by 2 p.m."
Rr
"Our service guy Jeremy was very knowledgeable."
M
"Mr. Tate was very professional and knew his job!"
W
"He was good and was very respectful."
j
"Came in and got it done and it works like it's supposed to."
J
"The technician was very amiable and confident about his skills, which he proved by the excellent work performed."
r
"They are always polite."
B
"He has great work ethics."
Excellent Service Provided
Excellent service provided by very knowledgeable, professional, and polite people. Service Tech Tate was very thorough and very helpful answering all my questions. He replaced my broken hot water heater in a very timely manner. He is quite an asset to this company!! I am very pleased with Service Experts of Tulsa and will be using them in the future for HVAC and plumbing needs.
Very professional and knows his skill.
Walter Tate has done our service work twice now. Very professional and knows his skill. Thank you, Walter, for taking care of our terrible plumbing problem!
Jacob Priester was fantastic servicing the system
Jacob Priester, the technician, was fantastic servicing the system and crawling around the attic taking photos of the ductwork.
Cleaned the evaporator coil with care.
Great job, Jacob Preister. Cleaned the evaporator coil with care. Courteous and very knowledgeable. Highly recommend if longevity and accuracy are your service goal. Knows his stuff.
Great service even on Sunday.
Brian Garcia checked out the system and made sure the issue was fixed, customer thought was bad circuit breaker, turns out to be just needed to be reset, thanks so much. Back from Michigan and now our house is cool like back home. Great service even on Sunday. P.S. the service tech Brian G was very efficient.
Marqua Felton did an excellent job today
Marqua Felton did an excellent job today servicing my heating system and guiding me through a repair. Service Experts is lucky to have such a good employee!
Jeremy Parker was right on time
Jeremy Parker, as always, was right on time and did an outstanding job working on my heating system. Thank you, Jeremy.
Always had excellent service.
Bought unit. Great service men. Clean installation of outdoor heat & air unit. Sales person was knowledgeable, low pressure, and walked me through all the options. Price was reasonable. Used this company for years and always had excellent service.
She went way beyond what any other tech has done.
Your technician, Jennifer Smith, did a great job. She went way beyond what any other tech that has ever been here has done. She was very professional and took plenty of time, even cleaning vents and taking photos to show me various things. Based on my experience with this visit, I would recommend your company to others.
Clint Taylor took great care of me!
I needed an entire new AC unit on a property I purchased, and I called these guys, and Clint Taylor came out and took great care of me!
The servicemen and women have been excellent.
The servicemen and women have been excellent. They know their business and you can see the pride they take with their work. I want to thank all who have responded quickly to our needs of safety and health concerns. We will be breathing fresh air and have hot water on demand too! Our basement will be secure with the newly installed sump pump. Thank you!!
My rep was personable, accommodating, and polite.
In spite of some mixups, my rep was personable, accommodating, and polite. Thank you!
Jennifer was professional and knowledgeable
Jennifer was professional and knowledgeable and worked until she resolved our problem.
She’s quite diligent and would have no problems recommending her
We have a Mitsubishi ductless 12,000 BTU that needed cleaning. Our contact was Jennifer. Ductless systems can be a challenge to clean. Although Jennifer couldn’t remove the outside enclosure due to the constraints where it was mounted, she still had the proper equipment to effectively clean our system the best that she could. She’s quite diligent and would have no problems recommending her for cleaning your ductless.
We use Service Experts (formerly Jack Nelson) for everything HVAC & plumbing. They’re knowledgeable, responsive, & communicate well. Tate was just back out here & did an awesome job w/our repairs!
Very nice & professional.
Scott Jenkins came out to check our AC unit. Very nice & professional. Waiting on quote for new unit.
Will be using this company for any issues in the future!
Had a drain clog up on us after hours, Jack Nelson Service Experts was the only provider who said they could come out same day. Gina received our call and was very kind, patient, and followed through on contacting on call and keeping us updated on arrival times.
Tate took great care of us, very polite and friendly, explained what was going on, and gave us recommendations for improving our old home's plumbing. Already scheduled another appointment for external access to the main line, will be using this company for any issues in the future!
Very pleased.
Diego arrived to perform the maintenance as provided by my coverage. He was prompt and polite. He was very knowledgeable. He informed me of a part performing outside of the tolerance recommended and replaced it in a jiffy. Very pleased.
Highly recommend this company and technician Mark Roads!
I am new to Tulsa and my thermostat went out during a heat wave! I am very pleased with the service! They responded quickly to my call and were able to schedule that evening, even with it being August heat. The technician, Mark Roads, was outstanding! He was very professional, knowledgeable, and thorough at checking everything and explained everything clearly and went the extra mile. Highly recommend this company and technician Mark Roads!
Thorough inspection.
Thorough inspection. Friendly service provided. Marque Felton did a great job.
Jennifer was very knowledgeable about her work
The tech Jennifer was very knowledgeable about her work, and Clint was good at the money part. They both explained their work well.
You're lucky to have him on your team!
Trey Thomas-Piazza. I can't say enough about the help Trey has provided us. While he was in the OKC area, Trey consistently made sure our problems were addressed and resolved quickly. I wasn’t even aware he had moved to Tulsa when I gave him a call—but true to form, he still took the time to listen and helped get everything resolved from there. He's a great guy, and you're lucky to have him on your team!
They are always on time, super professional.
Jack Nelson's has been my service company since we bought our house in 2018. They are always on time, super professional, and really do terrific work in a very reasonable time frame. I give kudos and highly recommend Jeremy Parker and Mark Qua, both friendly and kept informed through every step. I called this morning and my A/C was humming coolly again by 2 p.m. We got on their service plan after about 4 years and have found it well worth the money.
Efficient, Very Professional
Efficient, very professional. Our service guy Jeremy was very knowledgeable. Thank you!
Mr. Tate was very professional
Mr. Tate was very professional and knew his job! I would recommend JN Service and their expert, Mr. Tate 😎👍
I’m very happy with Walter Tate.
I’m very happy with Walter Tate. He was good and was very respectful. I felt sorry for him, the mess he got into and how hot it was. No problem with how very nice he was—he was good.
Scott really knows his HVAC.
Scott really knows his HVAC. Came in and got it done and it works like it's supposed to.
I would highly recommend him for any HVAC job.
The technician was very amiable and confident about his skills, which he proved by the excellent work performed. I would highly recommend him for any HVAC job.
They are always polite.
They are always polite. They also answer any questions I have and look up prices on things.
He has great work ethics.
The plumber was hard working. He has great work ethics. He installed everything correctly and in good time. Thank you for having employees that take pride in their work.
