Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
M
"What a fine job Michael Ekell accomplished in the service appointment, so professional, so thorough, and I just appreciated it so much."
C
"Excellent experience, Alexander Anoceto was knowledgeable, courteous, and respectful of our home."
L
"He was very helpful when I asked questions concerning the salt and he put the salt bags in my shed for me."
R
"Extremely knowledgeable of the unit and very professional in his work."
A
"James serviced our unit and fixed the vibration issue in just a few hours."
R
"Happy to have this service that brings some peace of mind!"
C
"Your service man Alex was very polite, knowledgeable, and efficient."
A
"Alfred and Brian came out here. Nice guys!"
k
"Lance came very quickly when my AC unit was down and had us up and running in no time!"
M
"They were friendly, professional and explained a few things to me."
C
"Alex was very professional, thorough, and friendly."
S
"He was very pleasant to have and explained everything."
B
"He has been our tech for many, many years and there is no one else like him; friendly, so very trustworthy."
S
"UPDATE - 5 ⭐ for Big Mike on Sunday putting our minds at rest on our older unit."
J
"Alex was courteous, knowledgeable, and very helpful during the time he was at my home performing the services."
N
"We have had them for many years; Mike Hudson is really the best."
B
"He did an excellent and thorough job and answered all my questions."
k
"Lance cleaned the system, including the outside compressor, and got the system working beautifully."
A
"Alex was awesome and informative. It was awesome that he came earlier than expected also."
W
"We were able to get an appointment for later that evening and pleasantly surprised when the tech called right on time."
I
"Lance did a great job. He diagnosed the problem quickly and efficiently."
J
"He explained everything in detail to me so I could understand what’s going to be done."
C
"I have had Lance as a tech before and you could not get anyone better."
L
"Our technician Lance from Service Experts did an excellent job servicing our HVAC system today."
J
"He explained things in a way I was able to easily understand."
P
"I have used Service Experts for years and continue to highly recommend this company."
R
"Alexander was great, friendly, and respectful."
D
"Alex Anoceto came to service our A/C."
W
"He was very professional and patiently explained what went wrong and several options how to fix it."
P
"Alexander was delightful."
What a fine job Michael Ekell accomplished
Today I had my air conditioner serviced by Service Experts. What a fine job Michael Ekell accomplished in the service appointment, so professional, so thorough, and I just appreciated it so much. Highly recommend.
Excellent experience
Excellent experience, Alexander Anoceto was knowledgeable, courteous, and respectful of our home. They (we had two techs) cleaned up exceptionally well. We highly recommend this company.
Brandon takes care of our plumbing
Brandon takes care of our plumbing on our water softener and our water heater. He checked our water softener this morning. He was very helpful when I asked questions concerning the salt and he put the salt bags in my shed for me. That was a big help to me. Salt bags weigh a ton! Thanks, Brandon. I have the Advantage Program. In all my products. Free today!
Extremely Knowledgeable and Professional
Tech, Michael, found the problem in minutes, had it repaired in less than 5 minutes. Extremely knowledgeable of the unit and very professional in his work.
This man knows what he’s doing
James serviced our unit and fixed the vibration issue in just a few hours. This man knows what he’s doing and can be trusted. Thank you, James!
Lance did a great job!
Lance did a great job! Happy to have this service that brings some peace of mind!
Very polite, knowledgeable, and efficient
Your service man Alex was very polite, knowledgeable, and efficient. Thank you for the great service.
Nice Guys!
Alfred and Brian came out here. Maintenance on the A/C. Joshua checked the water softener. Brian gave us a quote on the water heater. Nice guys!
Both associates were on point
12/6: Alex was great! We were running late, and he was able to get the job finished quickly so we could stay on schedule. Thanks, Alex!
Lance came very quickly when my AC unit was down and had us up and running in no time!
Charlton also showed up and provided some solid options for moving forward to mitigate unnecessary expenses and internal home damage.
Both associates were on point! Seems like a good conservative organization, which I know most can appreciate given these unfortunate times!
Two Amazing Techs Today
I had two amazing techs today for routine maintenance. Mike for my HVAC and Alex for my hot water heater. They were friendly, professional and explained a few things to me. Great service!
Alex was very professional
Alex was very professional, thorough, and friendly. He actually cleaned the outside of our unit.
He Was Very Pleasant to Have
I had Alexander Anoceto. He was very pleasant to have and explained everything after he left.
There is no one else like him
Once again, James Bass, tech with Service Experts, was here for a maintenance check of our systems. As always, he did a thorough job, spending time to be sure all was well. He has been our tech for many, many years, and there is no one else like him; friendly, so very trustworthy, leaving us with a very satisfied feeling that all was done as needed and done well.
Their installations and service have been superior.
We have 2 central heat/air units under service contract. Both units purchased and installed by Service Experts since 2015. Their installations and service have been superior. I definitely would recommend them.
UPDATE - 5 ⭐ for Big Mike on Sunday putting our minds at rest on our older unit. He arrived promptly, checked our unit and gave us a summary of the working of our unit, polite, friendly and left his work station clean. Service Experts - THANK YOU for being prompt on calls 24/7 and having experienced workers who always arrive with a smile.
Courteous, knowledgeable, and very helpful
Alexander Anoceto came to my house and performed my annual maintenance and my water heater and water filtration system. Alex was courteous, knowledgeable, and very helpful during the time he was at my home performing the services. Thank you, Alex!
Mike Hudson Is Really the Best
We have had them for many years; Mike Hudson is really the best, but they are all very good. We plan on keeping them.
Mike Ekeli is fantastic
Mike Ekeli is fantastic. He did an excellent and thorough job and answered all my questions. He's also a very pleasant person. This is the kind of person you want to have as a technician.
He got the system working beautifully
Lance and Brian came for a scheduled semi-annual check on my A/C unit. Lance cleaned the system, including the outside compressor, noticed rodent pellets inside the compressor, and recommended a trap. He got the system working beautifully. Brian explained the UV light system, how it works, and how the Advantage program allows me to acquire it on monthly payments. Thanks to both of you! -- Kathryn Clement
Alex was awesome and informative
Alex was awesome and informative. Hopefully this issue is solved the first time. It was awesome that he came earlier than expected also.
This Will Be Our New Air Conditioning Company
After calling our regular air conditioning company and not being able to get an appointment until the next afternoon, we opted to call another company, and this company was the first one we came across. We were able to get an appointment for later that evening and were pleasantly surprised when the tech called right on time. Two gentlemen arrived and spent about 30–45 minutes and fixed our air. They were experienced and efficient as well as very professional. This will be our new air conditioning company!
Lance did a great job
Lance did a great job. He diagnosed the problem quickly and efficiently. Got my system back up cooling.
I’m extremely happy with the service
I’m extremely happy with the service that I received today with Alexander Anoceto with your company. He explained everything in detail to me so I could understand what’s going to be done, and he did a wonderful job and was very kind and happy to answer my questions. When I need more work done, I’ll use your company. Thank you much.
You Could Not Get Anyone Better
My air went out last night. I called for service and spoke with a CS rep who told me a tech would be out last night; not sure why, but that never happened. I called first thing this morning and spoke with John, explained what happened, and he apologized for the inconvenience and said he would work on getting a tech out as soon as possible. I called a little after 8; a tech (Lance) was at my door at 8:30. I have had Lance as a tech before and you could not get anyone better. He is very kind and considerate and has always explained what the problem was, not just walk in and fix and go. Thank you, John, for letting me vent and getting the job done. I have been with this company for over 20 years and hopefully will be with them another 20.
The Absolute Best
Our technician Lance from Service Experts did an excellent job servicing our HVAC system today. He is professional, friendly, a hard worker and the absolute BEST! He is thorough when explaining the process. We always request Lance for our service needs.
Alex was very professional
Alex was very professional. He explained things in a way I was able to easily understand. He was very thorough and neat. I would like to see Alex on my next service.
I have used Service Experts for years
I had a new HVAC system installed yesterday. Uziel and Johnnie were very polite, helpful, and did a great job with the installation and duct cleaning.
Also, Jonathan Santimaw was very helpful and patient in answering all of my many questions about the Advantage Plan. He gave me all of the information I needed to make a decision, but did not push me to make a decision.
I have used Service Experts for years and continue to highly recommend this company.
Alexander Was Great, Friendly, and Respectful
Alexander was great, friendly, and respectful, and was able to put my 84 yr. old mother at ease about her refrigerator leak problem.
Did an Awesome Job
Alex Anoceto came to service our A/C and did an awesome job.
I recommend him most highly
Service Experts has serviced my HVAC needs for many years, but yesterday afternoon I had a major plumbing disaster with water streaming outside and no water inside. After a very dry night, master plumber Alexander Anoceto was at my door at 8:04 a.m. and got right to work diagnosing the problem. He was very professional and patiently explained what went wrong and several options how to fix it, determined not to leave until we found a solution that would fit within my budget for an unexpected expense this late in the month. I recommend him most highly for his expert workmanship and a level of customer service that I have come to expect from Service Experts.
Alexander was delightful
Alexander was delightful. He suggested a hot water clean, and I really needed it.
