Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Mar 16, 2026
- May 16, 2026
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- May 16, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
L
"Roberto is diligent and thorough in making sure everything is working in proper order."
M
"He is a hard worker, fast worker and double-checked everything."
K
"Came when I called, explained the problem and system."
A
"Had a great experience with Harry as my tech today. He was very thorough and walked me through everything he was doing."
V
"Teilie was such an amazing soul. He was kind, respectful, and very educated on what he was doing."
I
"Quick and painless work; he definitely knows what he’s doing."
S
"These guys know the business very well and are very considerate and gracious."
S
"He was courteous and explained everything in a clear and concise manner."
D
"My technician Mike showed up right on schedule and did a great job!"
I
"He was here on time, courteous and thorough."
P
"Great service; very friendly and helpful!"
S
"He obviously knows what he's doing and explains things in a way that helps you understand."
R
"We have requested to have our same technician, Michael Lariviere, do all our seasonal service."
K
"He was professional, so friendly, and it was a pleasure having him in our home."
S
"Harry is the best tech I have had."
S
"Roberto was very knowledgeable and willing to share and teach us how to use the computer panel better."
B
"Today Conor came out to help me with trying to get the electronic ignition to work."
E
"He was very thorough checking everything and helped me avoid unnecessary expenses."
k
"Harry from the Midvale office is always prompt, explains service well and is a nice guy."
M
"Very knowledgeable and helpful."
D
"The technician Kevin Harry Biswell did an excellent job."
R
"Harry and Danielle came right on time, put protective booties on their feet, and were very thorough and professional."
S
"They did a great job, very respectful to us and our home."
B
"Harold is always thorough and systematic."
R
"He took care of me and kept in mind that I had to leave to an important appointment."
A
"He always has the best suggestions to keep things running efficiently and keep from needing expensive repairs."
K
"Harry was my service tech today and he was very thorough and explained everything very well."
K
"Great work from Mike Lariviere today!"
R
"He was careful to be clean and he was very timely."
k
"Very personable. He showed me how to change the filter and a few other things."
Roberto Knows This Business
Today Roberto from Service Experts completed our air conditioner service for this year. Roberto has been servicing our heating and cooling systems for years. Roberto is diligent and thorough in making sure everything is working in proper order. Our refrigerant was low, so before doing the work, he explains what needs to be done and pricing. Roberto knows this business, and I am so happy that we’ve found someone we trust. In fact, I recommended Roberto and Service Experts to two women walking by while Roberto was working. Thank you, Service Experts, for providing a needed service. We’re looking forward to a “cool” house this summer.
He double-checked everything
Daniel installed a new furnace today. He is a hard worker, fast worker and double-checked everything. He left the area clean. He explained about the furnace and how to use the thermostat.
Came When I Called
Came when I called, explained the problem and system, fixed and reset. Careful to meet my best billing contract. Thank you.
Overall really positive experience
Had a great experience with Harry as my tech today. He was very thorough and walked me through everything he was doing and even made sure to show me the pictures as he was taking them, so I felt confident in the report he sent back. And I do feel very confident in the report because I saw everything he put on there with my own eyes. Kelvin was also great and very knowledgeable about the different types of furnace/AC options on the market. I have not made a decision yet about next steps, but I feel very good at the end of this visit that I am in a position to make the right decision for myself and my family.
Also, unrelated to HVAC, Conor came to check out an issue I had with a small flood in my basement/crawlspace, and he was also great. Didn’t pressure me on anything, was super honest about things that weren’t great but probably weren’t urgent, and so wanted to give him a shoutout too. Overall, really positive experience with Service Experts so far during a very stressful time for me.
He Definitely Knows What He’s Doing
Teilie was such an amazing soul. He was kind, respectful, and very educated on what he was doing and explained everything. He definitely knows what he’s doing. Hats off to him.
Quick and painless work
Had Teilie come by and upgrade my air filter! Quick and painless work; he definitely knows what he’s doing.
Always Will Have the Experts
Always will have the Experts come to take care of any heating and air conditioning issues. That will always be Roberto and Giovanni. These guys know the business very well and are very considerate and gracious. Thank you so much. 😊
Teilie was great
Teilie was great. He was courteous and explained everything in a clear and concise manner. He did not make unnecessary recommendations and we felt confident in his assessment of our HVAC system.
My technician Mike showed up right on schedule
My technician Mike showed up right on schedule and did a great quick job!
Tiellie was awesome
Tiellie was awesome. He was just here doing our regular HVAC system maintenance. He was here on time, courteous and thorough.
Great service
Great service; very friendly and helpful! Teilie Afo is awesome!
Excellent Service Through and Through
Mike is the man! He provided excellent service through and through. He obviously knows what he's doing and explains things in a way that helps you understand. You can tell he has your best interest at heart. Great experience.
They provide outstanding service
I have been using Service Experts/Thompson and Sons since we had our house built 32 years ago. They provide outstanding service. We have requested to have our same technician, Michael Lariviere, do all our seasonal service. Again, great service.
We Have 100% Confidence in Him
We had routine maintenance done this morning by Mike. He was professional, so friendly, and it was a pleasure having him in our home. He was patient and explained everything he did. We have 100% confidence in him. Oh, and we love the disposable booties they wear to keep our floors clean, nice touch.
Harry is the best tech I have had
Harry is the best tech I have had. Send him every time.
Very Knowledgeable and Thorough
Roberto was very knowledgeable and willing to share and teach us how to use the computer panel better. He was thorough with his service. The price covers a twice-a-year checkup, so very affordable.
Conor came out to help me
Today Conor came out to help me with trying to get the electronic ignition to work. For some reason m
Michael Was Very Thorough
Michael, our service technician, was very knowledgeable about our air conditioning and heating equipment. He was very thorough checking everything. He answered all of my questions while he was doing the maintenance. He also helped me avoid unnecessary expenses. Michael is a very nice person to work with.
Harry Is Always Prompt and Professional
Harry from the Midvale office is always prompt, explains service well and is a nice guy. Each time he comes out for any service, he gets the job done in a timely manner, and we enjoy working with the Barlow Service Experts.
Very good experience with Harry Biswell
Very good experience with Harry Biswell. Very knowledgeable and helpful.
Excellent HVAC maintenance
The technician Kevin Harry Biswell did an excellent job of maintaining my HVAC system.
Very Thorough and Professional
Harry and Danielle came right on time, put protective booties on their feet, and were very thorough and professional. A couple of times they queried whether I had any concerns or questions. Everything went smoothly. Thank you, Barlow. 😉
They did a great job
We had a furnace and air conditioning, plus plumbing checked. The gentlemen who did the services were Harry Biswell and Calob Redmond. They did a great job, very respectful to us and our home.
Harold is always thorough and systematic
Harold is always thorough and systematic while also teaching us about our system.
Harry Biswell is a great tech
Harry Biswell is a great tech with a lot of knowledge! He took care of me and kept in mind that I had to leave to an important appointment and was finished in time.
Great rep for the company
I just had Barlow Service Experts tech Jacey maintenance my units again. He always has the best suggestions to keep things running efficiently and keep from needing expensive repairs. I really appreciate it. He is always very respectful and professional. Great rep for the company.
Harry was very thorough
Harry was my service tech today and he was very thorough and explained everything very well. He went above and beyond compared to the other techs Barlow has sent in the past.
Great Work from Mike Lariviere
Great work from Mike Lariviere today! Thanks again for the HVAC service!
Knowledgeable and Very Friendly
Our man was knowledgeable and very friendly. He was careful to be clean and he was very timely.
Very Personable Service Maintenance
Harry Biswell did a service maintenance today. Very personable. He showed me how to change the filter and a few other things. I appreciate his help, and hopefully I can get him again next service. Thank you for your expertise!
