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Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system Learn More

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system

    Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.

    Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions. Mar 16, 2026 - May 16, 2026
  • Limited
    Time
    Offer!
    New Air Filtration system as low as $43/month

    Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.

    See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. Mar 16, 2026 - May 16, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • Limited
    Time
    Offer!
    $0 HVAC diagnostic for Maintenance+ members

    Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.

    Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Jun 30, 2026
  • Limited
    Time
    Offer!
    Earn up to $1,800 in rebates when you purchase a qualifying Lennox system

    System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details. Mar 9, 2026 - Jun 12, 2026
  • NEW HVAC SYSTEM as low as $142/month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • L
    "My observation is you have an asset in Yosef."
  • T
    "Yosef and Tim were very helpful and explained everything on our technical level."
  • K
    "Jordan and Bobby are excellent to work with."
  • T
    "Justin Reid was the first tech on site who was very courteous and confident in his job."
  • V
    "Tim and Yosef were awesome on the maintenance for my unit!"
  • A
    "Jordan was very professional and knowledgeable."
  • J
    "They were at our house within two hours and had the issue diagnosed and fixed very quickly."
  • M
    "I love the professionalism always exhibited by Climate Control Service Experts' employees."
  • E
    "Jordan Buckles did a fantastic customer service job."
  • D
    "They were the absolute best."
  • D
    "Anthony and Justin did great work on my duct work."
  • T
    "Did my maintenance on my HVAC unit and water heater and did a fantastic job."
  • R
    "Donny is a great example of how service should be rendered."
  • J
    "Tim and Bobby did an excellent job with maintenance."
  • r
    "I’m very pleased with how he explained everything to me and I would recommend him again."
  • K
    "They were very kind and respectful, and I couldn't have asked for better service."
  • R
    "They were very professional."
  • S
    "Tim and Matt came out to my complimentary maintenance and did a fantastic job."
  • D
    "Timothy came out to my house to perform my maintenance and got my unit up and running to its full potential."
  • C
    "Tim came out to my house and did a fantastic job."
  • B
    "Very happy with the installation."
  • D
    "They were professional from the moment they walked into my house."
  • C
    "He arrived promptly and was professional and courteous throughout the service."
  • S
    "I am super pleased with how they did everything."
  • P
    "Tim came to my home to do a routine maintenance and did a fabulous job."
  • L
    "Tim did an excellent job with my AC."
  • m
    "Would like Donald Aglin to be my serviceman."
  • S
    "He did an excellent job and we would recommend him again."
  • M
    "Unit wasn't running up to par, and he got me all fixed up."
  • A
    "Tim and Yosef did an amazing job coming out to my house and servicing my equipment."
You Have an Asset in Yosef
Both employees were knowledgeable, polite, and professional. I’ve worked in federal government in middle and upper management. My observation is you have an asset in Yosef. He is customer service oriented, has a positive attitude, and has the skills towards continuous success in the longevity of the company.
We would definitely use them again!
We had a 6-month maintenance check done today. We needed 2 items that needed attention and also upgraded my maintenance coverage. Yosef and Tim were very helpful and explained everything on our technical level. We would definitely use them again!
Very pleased with the service
Very pleased with the service today. Jordan and Bobby are excellent to work with.
They Got Me Scheduled for a Next Day Appointment
I have a gas heating system for my house, and of course, winter comes and it isn't working. I called this place up, and they got me scheduled for a next day appointment. After a walkthrough and system evaluation, we discussed the options. My system was roughly over 2 decades old. I was looking at either spending for a full replacement or buying into the monthly service program, which also replaces it. The next day, they are out at my house installing an entirely new system, ducts, cabling, etc. Justin Reid was the first tech on site who was very courteous and confident in his job, so I want to give thanks again to Justin and Climate Control Service Experts.
Tim and Yosef were awesome
Tim and Yosef were awesome on the maintenance for my unit! They are highly recommended!
She rocked.
Jordan was very professional and knowledgeable. She paid attention to detail. She rocked.👍🏽
Couldn't Have Had a Better Experience
Our AC shut off and they were at our house within two hours and had the issue diagnosed and fixed very quickly. Yosef and Jordan were very professional, friendly and efficient. Couldn't have had a better experience.
They Did a GREAT Job!
I love the professionalism always exhibited by Climate Control Service Experts' employees. Today Jordan Buckles and Yosef Aborady did a GREAT job! Their responses to my questions left me satisfied. I hope they will be the ones sent to my house next time.
Jordan Buckles did a fantastic job
Jordan Buckles did a fantastic customer service job, and I would like her to be my service provider.
They were the absolute best
Tim and Yosef came out to my house, and they were the absolute best. I couldn’t have asked for a better group of workers to come to my home!
Great Work on My Duct Work
Anthony and Justin did great work on my duct work. Professional guys and was on time. Great job.
Did a fantastic job
Tim and Bobby came to my house and did my maintenance on my HVAC unit and water heater and did a fantastic job.
Donny is a great example
Donny is a great example of how service should be rendered. Efficient and friendly.
Excellent A/C Maintenance Job
Tim and Bobby did an excellent job with maintenance on our A/C system.
I’m very pleased with how he explained everything
Tim came out to my house to complete a routine maintenance on my unit, and I’m very pleased with how he explained everything to me, and I would recommend him again. Thank you, Service Experts.
I Couldn't Have Asked for Better Service
Tim and Yosef came out to my house and did my maintenance. They were very kind and respectful, and I couldn't have asked for a better service.
Very professional
Jordan and Josef explained everything in detail. They were very professional.
Did a fantastic job
Tim and Matt came out to my complimentary maintenance and did a fantastic job with our equipment, highly recommended.
Got my unit up and running
Timothy came out to my house to perform my maintenance and it didn’t take him long to get my unit up and running to its full potential, and I thank him very much for that.
Did a Fantastic Job
Tim came out to my house and did a fantastic job. I would highly recommend him again.
Very happy with the installation
Justin and Anthony just finished under the house doing the ductwork for my new air units. Very happy with the installation. Excellent job by everyone.
Tim & Matt Are Very Good at Their Jobs
Tim & Matt are very good at their jobs. They were professional from the moment they walked into my house. Both were knowledgeable in their missions. We were pleased with the services provided.
Donnie Is a True Asset to the Company
Donnie is a true asset to the company. He arrived promptly and was professional and courteous throughout the service. He thoroughly inspected, cleaned, and ensured it runs more efficiently and effectively. Service was completed in a timely manner and he explained the work performed and provided useful tips. I highly recommend this service to anyone needing reliable and professional AC maintenance.
Super pleased with everything
Tim and Yosef came to my house and did my maintenance on my outdoor package unit, and I can proudly say that I am super pleased with how they did everything.
Fabulous Job with Routine Maintenance
Tim came to my home to do a routine maintenance and did a fabulous job while he was here. I couldn't be more happy with the service.
Tim did an excellent job
Tim did an excellent job with my AC. Please send him back the next time.
Excellent job
Would like Donald Aglin to be my serviceman. Excellent job.
Tim did an excellent job
We had Tim come out to service our equipment and we are pleased to say that he did an excellent job and would recommend him again.
Timothy did an amazing job
Timothy did an amazing job coming out to my house. The unit wasn't running up to par, and he got me all fixed up. I would highly recommend him again.
Highly recommended
Tim and Yosef did an amazing job coming out to my house and servicing my equipment and letting me know the issues it was having. Highly recommended.
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