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New offers for Spring! Find Your Local Store and Learn More!

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system

    Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.

    Offer valid 3/16/26–5/26/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
  • Limited
    Time
    Offer!
    $0 HVAC diagnostic for Maintenance+ members

    Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.

    Promotion valid for service visits occurring 3/16/26 – 4/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Apr 30, 2026
  • Limited
    Time
    Offer!
    New Air Filtration system as low as $43/month

    Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.

    See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. Mar 16, 2026 - Apr 12, 2026
  • Limited
    Time
    Offer!
    Earn up to $1,800 in rebates when you purchase a qualifying Lennox system

    System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details. Mar 9, 2026 - Jun 12, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • NEW HVAC SYSTEM as low as $142/month - PLUS, YOU PAY NOTHING FOR 60 DAYS!

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment only: Lennox 2-ton ML14 80% system. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • E
    "Calvin was very knowledgeable and helpful."
  • M
    "Over the years we have always had a great experience with every technician who has come through our doors."
  • K
    "Jacey came to do yearly service for our AC today."
  • R
    "Daniel and Manuel were superb at installing my furnace and AC!"
  • J
    "His professionalism and thorough work exceeded expectations!"
  • J
    "Easy to work with and they checked over everything quickly."
  • m
    "Thoroughly serviced the A/C unit, educated me, and answered all my questions."
  • A
    "Very honest and thorough."
  • K
    "He was thorough and identified a couple issues, cleaned the AC unit, and let me know our refrigerant levels are getting low."
  • C
    "Sophia came today and did a great job."
  • J
    "He was prompt, friendly, and thorough."
  • L
    "Sophia did a wonderful job! She is obviously quite knowledgeable and delightfully personable!"
  • M
    "They were on time and carefully checked all parts of the system."
  • s
    "Calvin did an awesome job explaining my system functionality and future expectations."
  • T
    "Ralph was here today and, as always, he's such a friendly and knowledgeable technician, efficient and respectful of property."
  • K
    "We were very impressed with their kindness and speediness."
  • C
    "He outlined my options very well without pressure and gave me the choice due to what works best for me."
  • T
    "Sophia was very professional and explained the equipment installed."
  • J
    "Calvin and Sophia did a great job and were very informative."
  • R
    "Tom (plumbing tech) did a fantastic job."
  • B
    "They were professional, knowledgeable, and friendly."
  • D
    "Very knowledgeable and quick to respond."
  • C
    "Calvin investigated the problem and read the manual until he found a solution."
  • H
    "Sophia did an excellent job tuning up my furnace. She was professional, thorough, and took the time to explain what she was doing."
  • C
    "Barlows really went above and beyond for us and we felt they were more than fair with their pricing."
  • M
    "Sophia was just here and did a wonderful job."
  • C
    "Jacey did a great job with my furnace tune-up and was very courteous and knowledgeable."
  • L
    "Jacey helped us with all our needs efficiently and quickly."
  • D
    "Dude was great to work with, super respectful and kind."
  • S
    "Went out of their way for us."
Very knowledgeable and helpful
Calvin was very knowledgeable and helpful and had great tips for us.
Very friendly and efficient
Tom was very friendly and efficient installing our 2 water heaters. Over the years we have always had a great experience with every technician who has come through our doors. Also, here's a shout out to Abby, the receptionist who has usually answered our phone calls. I have really enjoyed talking to her—she's very friendly and accommodating. Thank you!
He did a great job!
Jacey came to do yearly service for our AC today. He did a great job!
Best experience ever
Daniel and Manuel were superb at installing my furnace and AC! Best experience ever. Hands down.
Professional and Thorough Work
Connor was prompt, professional, and considerate during the entire maintenance appointment. His professionalism and thorough work exceeded expectations! We know when he shows up we're getting the best.
Jacey & Nic Were Great
Jacey & Nic were great! Easy to work with, and they checked over everything quickly.
Jacey was awesome today!
Jacey was awesome today! Thoroughly serviced the A/C unit, educated me, and answered all my questions.
Calvin did a fantastic job
Calvin did a fantastic job for us. Very honest and thorough.
Great experience, thank you Jacey
Jacey was the service tech that came out this time. He was thorough and identified a couple issues, cleaned the AC unit, and let me know our refrigerant levels are getting low. It wasn't critical yet, so he suggested I watch for any concerns. I had a few follow up questions so I could understand the potential problem and what to look out for. He took me back downstairs and walked me through how the system works, and explained how the evaporator coil could freeze. He gave me some additional suggestions, and made it really simple and easy to follow. Great experience, thank you Jacey and the Barlow team.
Sophia did a great job
Sophia came today and did a great job. Always impressed with this company!
Service Tech Ralph Upshaw Did a Great Job
Service tech Ralph Upshaw did a great job servicing my furnace and A/C unit. He was prompt, friendly, and thorough. He explained each step and answered all my questions. I would definitely recommend Ralph and Service Experts to all my family, friends and neighbors!
Couldn't Ask for a Better Experience
Sophia did a wonderful job! She is obviously quite knowledgeable and delightfully personable! Couldn't ask for a better experience!
Five star review for Nic and Calvin
Five star review for Nic and Calvin for checking out our HVAC. They were on time and carefully checked all parts of the system. Extremely professional.
Calvin Did an Awesome Job
Calvin did an awesome job explaining my system functionality and future expectations. He was personable and empathetic to my current situation. Thank you, Calvin, for coming out so late and performing quarterly maintenance on my system.
Our Go-To HVAC Company
Our go-to HVAC company. They always get us taken care of! Ralph was here today and, as always, he's such a friendly and knowledgeable technician, efficient and respectful of property when here for tune-ups. We look forward to seeing him again when it's time to service our AC. Thank you for helping us keep our systems healthy 😊
So helpful and fast
Sophia and Calvin were so helpful and fast! We had a clogged dryer vent and they were able to come in and get that cleaned up. We were very impressed with their kindness and speediness.
Diagnosed the Problem Right Away
Tom was able to diagnose the problem right away and was patient with all my questions. I appreciated the education, if you will, on better products and the reasoning behind them. He outlined my options very well without pressure and gave me the choice due to what works best for me. Thank you!
Both did a great job
Sophia was very professional and explained the equipment installed. Nic explained the bill. Both did a great job.
Great dryer vent cleaning
Calvin and Sophia did a great job with my dryer vent cleaning and were very informative.
Tom did a fantastic job
Needed some plumbing. Ran a new water line to fridge. Tom (plumbing tech) did a fantastic job. Has great problem solving skills. I highly recommend Barlow if you have plumbing needs.
Sophia and Nick were fabulous
Sophia and Nick were fabulous - they were professional, knowledgeable, and friendly.
Sophia and Nic are the best
Sophia and Nic are the best. Very knowledgeable and quick to respond. Came all the way to Kamas!!
Grateful for His Work
Calvin investigated the problem and read the manual until he found a solution. Grateful for his work. Nice to have mini split capable repairman.
Sophia did an excellent job
Sophia did an excellent job tuning up my furnace. She was professional, thorough, and took the time to explain what she was doing and why it mattered. I really appreciated her attention to detail and friendly attitude. My system is running great now, and I feel confident it’s ready for the season. Highly recommend her!
Barlows really went above and beyond
Our experience with Barlow Service Experts was excellent!!! We had a bad installation from another company that was causing our furnace to rust out over and over again. I talked with the owner, and he was very reassuring that they could fix the issue. They sent out their top technicians to figure out the best path forward since my situation was a difficult one (Tagg, Manuel, Conner, and Calvin). They were knowledgeable and knew exactly how to fix the issue. They sent out Daniel and Manuel the next day to install the system, and they did a fantastic job. They cleaned up nicely and were even able to help me program my phone to the new system. Barlows really went above and beyond for us, and we felt they were more than fair with their pricing, especially considering the quality of work. You can trust them to do a professional job!
Love the maintenance feature
Love the maintenance feature that you provide. Sophia was just here and did a wonderful job; she also helped out with a permit that was weird with the city.
Jacey did a great job
Jacey did a great job with my furnace tune-up, arrived on time, and was very courteous and knowledgeable.
Highly recommend!
Jacey helped us with all our needs efficiently and quickly. He explained everything clearly. Highly recommend!
Dude was great to work with
Conner came and did our service. Dude was great to work with, super respectful and kind. He was clear about what he was doing, so we knew what was happening. He's welcome back any time.
Went Out of Their Way for Us
Went out of their way for us literally and figuratively.
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Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.