Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Provo
Formerly Barlow Service Experts, proudly serving the Utah Valley since 1954
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Earn up to $1,300 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 7/6/26 to 8/14/26 and must be installed by 8/21/26 and submit claims by 9/20/26. Rebate is paid in the form of a Lennox prepaid Mastercard ®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Jul 8, 2026
- Aug 14, 2026
Service Experts Provo, formerly Barlow Service Experts, has served Utah Valley homeowners since 1954. We provide heating, cooling, indoor air quality, plumbing, and ductwork services for Orem homes, with scheduling and customer support available 24 hours a day, 7 days a week. Whether you need same-day HVAC repair or a full system installation, our team is ready.
Orem’s climate puts real demands on home comfort systems. Summers push temperatures into the low 90s with extended stretches of heat, while winters regularly drop into the low 20s. Valley inversions from November through March trap cold air and particulates close to the ground, making indoor air quality a concern alongside heating performance. We pay close attention to proper system sizing, airflow, and duct condition so your equipment is better equipped to handle both extremes without wasting energy.
When you reach out, we start by listening: asking about your comfort concerns, energy bills, and the age of your current equipment. From there, we recommend whether a focused repair, routine tune-up, or full HVAC installation makes the most sense for your home and budget.
Our whole-home services include:
Comprehensive HVAC services, including heating, cooling, and indoor air quality solutions
Complete plumbing services, from new installations to emergency repairs
Support for all system needs, including urgent repairs, routine maintenance, and full system installations
Why Orem Homeowners Choose Us for HVAC Installation, Repair & More
As a licensed HVAC company serving Orem, we combine 70-plus years of Utah Valley experience with the training resources and equipment access of the Service Experts national network.
National Network Strength – Access to quality equipment and advanced technology through the Service Experts network
Local Leadership & Service – Community-based management delivers faster response times and personalized care
Service Experts Guarantee – Every job is backed by licensed, bonded, insured, and ACE-certified technicians
Manufacturer-Approved Installations – All equipment is installed to manufacturer specifications to support performance and warranty protection
Up-to-Date Industry Knowledge – Ongoing training keeps our team current on efficiency standards, refrigerant changes, and manufacturer updates
Informed Equipment Guidance – We explain equipment options, incentives, and long-term operating costs, not just upfront pricing
Code-Compliant Local Work – Our Orem teams follow local permitting, safety rules, and utility guidelines on every HVAC repair and installation
Smart Protection Plans for Your Home
An unexpected equipment failure is stressful enough without a surprise repair bill on top of it. Our protection plans give Orem homeowners a practical way to stay ahead of breakdowns. Find the right fit for your home:
Service Experts Advantage Program™: Access brand-new, high-efficiency equipment with no down payment required, complete parts and labor coverage, annual maintenance, and 24/7 priority service. It’s all for one predictable monthly payment.
Maintenance+ Membership: Help prevent costly breakdowns with regular professional care, priority service when emergencies arise, annual tune-ups, member discounts on repairs, and a zero-dollar diagnostic fee when a recommended repair is completed at time of service.
Orem homeowners run their air conditioners hard during long warm seasons, logging more hours than systems in cooler climates. A structured maintenance plan helps catch worn components before they fail during a heat wave, when appointment windows are tighter and breakdowns are most disruptive. Members also receive service reminders, clear documentation of work completed, and guidance on planning for future upgrades so you can budget for changes instead of reacting to emergencies.
Serving Orem & Utah Valley Since 1954
Service Experts Provo has deep roots in Utah Valley, built on over 70 years of continuous service to local families and businesses. That history means we understand how homes across Orem are built, from older properties with original ductwork to newer construction with advanced insulation and smart thermostats.
That familiarity helps us identify common comfort complaints quickly, whether it’s uneven temperatures between floors or high humidity in summer, and recommend practical solutions that fit the way people live here. We coordinate our scheduling and stocking around local seasonal patterns, so we’re prepared when furnace demand rises ahead of a cold snap or HVAC repair calls spike during stretches of extreme heat. The result is responsive, consistent service for Orem neighborhoods and the surrounding Utah County communities we serve.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
When you work with our team, you’re working with people who live and work in the same Utah County communities you do, backed by training programs, tools, and support many smaller HVAC companies in Orem don’t have access to. Our technicians take time to explain what they find, outline your options, and answer questions about how different choices affect comfort and long-term costs. Every visit is designed to give you clear information so you can decide what’s right for your household rather than feeling rushed into a single solution.
Schedule HVAC Service in Orem Today
Whether you need an HVAC repair, a seasonal tune-up, or a full system replacement, Service Experts Provo is available 24/7 to help you get your home comfort back on track. We serve Orem and surrounding Utah County communities with the same standards on every visit.
"We were very happy with the service Yuver and Service Experts provided."
A
"Yuver consistently exceeded my expectations and got our system back up and running during some of the hottest days of summer."
C
"Explained everything really well."
K
"She was so knowledgeable and professional and nice."
B
"Yuver was awesome and very thorough."
G
"The technician, Yuber, was considerate, honest, fast and provided expert service."
m
"I was able to get a technician to come that same day and do a thorough evaluation and get things going."
A
"He was incredibly thorough during his inspection, taking the time to explain everything in a way that was easy to understand."
J
"They got me fixed up when I was in a pinch."
B
"As a long-time customer I have always received the red carpet service!"
L
"Highly recommend; they went the extra mile, and the price was good."
B
"Diagnosed the issue with our air flow and had it situated in no time."
B
"Professional technicians who explain all options for repairs."
H
"They completed their work within an hour and reported that the system was in excellent condition."
M
"Friendly, knowledgeable, and took the time to answer all my questions."
B
"Tom with Service Experts was dedicated, thorough, and spent lots of time making us whole."
J
"Took a few days but was installed."
N
"They are always here quickly and go out of their way to solve the issue quickly and correctly."
J
"We use Service Experts for all our furnace and AC needs."
J
"Great service for years."
s
"They were very professional, on time, and I feel like they were honest with me."
P
"Sophia and Keith were fantastic."
D
"She was easy to communicate with, helpful, efficient, and very clean."
c
"Conner always does a good job and takes time to answer questions."
K
"Nic and Sophia were great."
S
"They were extremely pleasant and professional."
J
"We recommend Service Experts without reservation for furnace, air and plumbing needs."
C
"He took the time to explain to me how to fix the problem if it ever happens again."
S
"Tom was professional, courteous, and thorough in his inspection of my entire home’s plumbing."
e
"Calvin was tremendous, very knowledgeable and took his time to give me a quote, polite and professional."
Very happy with the service
We had an issue with the air conditioner overheating, and Yuver was able to diagnose the problem and provide a solution the next day. We got a hard start kit and have not had any issues since. We were very happy with the service Yuver and Service Experts provided.
Incredible from Start to Finish
Yuver helped us with warranty service on our furnace and was incredible from start to finish. He was knowledgeable, friendly, and communicative. Yuver consistently exceeded my expectations and got our system back up and running during some of the hottest days of summer.
Tyler M did a great job
Tyler M did a great job. Explained everything really well.
Sophia was fantastic
Sophia was fantastic. She was so knowledgeable and professional and nice.
Yuver Was Awesome
Yuver was awesome! Was very thorough and knowledgeable about our AC unit.
The service I received was great
The service I received was great. The technician, Yuber, was considerate, honest, fast and provided expert service. I highly recommend them.
Thank you for being so responsive
I had an emergency with a bunch of guests at the house and AC not working well. I was able to get a technician to come that same day and do a thorough evaluation and get things going. Thank you for being so responsive and available!
Ralph Was Absolutely Outstanding!
Ralph was absolutely outstanding! He was incredibly thorough during his inspection, taking the time to explain everything in a way that was easy to understand. His friendly personality made the entire experience enjoyable, and he offered exceptional advice on how to properly care for and maintain our HVAC system to keep it running efficiently for years to come. It’s rare to find someone who combines expertise with such genuine customer service. What a man! If every service technician were like Ralph, the world would be a better place. Highly recommend! Thank you Barlow Services for employing such fantastic people!
Highly Recommended
Got to our place on a Sunday night with no AC. They were there in about an hour, very professional and knowledgeable. They got me fixed up when I was in a pinch. Highly recommended.
I So Appreciate the Wonderful Service
I so appreciate the wonderful service I receive from Service Experts! As a long-time customer I have always received the red carpet service! The technician, J C, is wonderful and makes sure everything is running in tip-top shape! When I have a question or a problem, he will make the extra effort to stop by in a timely manner when I call and make sure the problem is resolved! Thank you for taking good care of me and my equipment! You get a 10-star rating!
Bonnie Busco
Highly recommend
Conner and Yuver helped us with cleaning our dryer vent and fixed mini split. Highly recommend; they went the extra mile, and the price was good.
Prompt, Prepared, and Knowledgeable
Ralph was prompt, prepared, and knowledgeable. Diagnosed the issue with our air flow and had it situated in no time. The quality of service Barlow continues to provide is reassurance as well as an absolute comfort in an increasingly volatile economy.
Professional Technicians
Professional technicians who explain all options for repairs. Work is always done to our satisfaction. Technicians are friendly and respectful.
System in Excellent Condition
Sophia arrived promptly at 8 a.m. and was followed a short time later by a fellow tech. They had come to perform the semiannual inspection of the two heat pumps contained in my service contract. They set to work cleaning, metering, and otherwise maintaining both pumps and four minisplit heads. They completed their work within an hour and reported that the system was in excellent condition.
Did a great job replacing my old A/C
Did a great job replacing my old A/C. Friendly, knowledgeable, and took the time to answer all my questions.
Dedicated and Thorough Service
Tom with Service Experts was dedicated, thorough, and spent lots of time making us whole. We can’t thank him enough. We would recommend them highly.
Installed Furnace and Central Air
Took a few days but was installed, and I hope it lasts a long time, furnace and central air.
We Love Them and Won’t Use Anyone Else
We had Barlow’s install a tankless water heater, central air unit, and furnace 4 years ago. We joined their advantage plan, which includes maintenance and repairs. We’ve had them come a few times over the years. They are always here quickly and go out of their way to solve the issue quickly and correctly. We love them and won’t use anyone else!
They take care of us
We use Service Experts for all our furnace and AC needs. They take care of us. Jacey is our service guy--always.
Service has been pretty darn good
Service has been pretty darn good. We had the air conditioner, water heater, plumbing, toilets, water softener, and water filter installed and maintained. Great service for years.
Very professional and honest
Sophia and Keith came to check my systems I purchased through Barlows. They were very professional, used their shoe covers, on time, and I feel like they were honest with me and answered all my questions!
Sophia and Keith Were Fantastic
Sophia and Keith were fantastic and did an excellent job.
She did a great job
Sophia came to service our HVAC system for the season and did a great job. She was easy to communicate with, helpful, efficient, and very clean. We would happily work with her again in the future.
Conner always does a good job
Conner always does a good job and takes time to answer questions. The only challenge with this company is finding the right phone number. There are too many online.
Nic and Sophia Were Great
Nic and Sophia were great and talked me through all my options!
Sophia and Nic Were Great
Sophia and Nic were great! They made sure my skittish cat didn't bolt out the door and were extremely pleasant and professional. Very aware of our family's needs and considerate in keeping our house clean.
Sophia & Nic Were Awesome
Sophia & Nic were awesome! Jay Shupe, our maintenance expert, arrived on time and serviced our air conditioner for the season. He answered our queries and installed a fire alarm for us upstairs. He has also been timely in making plumbing repairs. We recommend Service Experts without reservation for furnace, air and plumbing needs. Jay Smith, Provo, Utah
Very Helpful and Efficient
Calvin was very helpful and very efficient with our HVAC issues. He took the time to explain to me how to fix the problem if it ever happens again. He was thorough and friendly and even went the extra mile and set up an appointment with a plumber when he found out we were also having plumbing issues.
A thorough plumbing maintenance
A thorough plumbing maintenance was completed by Tom, Barlow’s certified plumber. Tom was professional, courteous, and thorough in his inspection of my entire home’s plumbing. I was extremely pleased and valued his expertise as he made recommendations and what to look for. I feel this service was very reliable. Thank you so much.
Sue Tandy
Calvin Was Tremendous
Calvin was tremendous, very knowledgeable and took his time to give me a quote, polite and professional. You really don’t see this type of professionalism when giving a quote. He was here for a while explaining everything to me. I was impressed.
