Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, plumbing, and electrical services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Heating & Air Conditioning
Serving Salem & Roanoke since 1985
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Keeping your home running smoothly can be tough when essential systems fail—whether it’s your AC during Virginia’s humid summers or your heat in winter. Service Experts Heating & Air Conditioning has been the trusted expert in Salem since 1985, providing reliable home service solutions to keep your home safe, efficient, and comfortable.
Our whole home service approach delivers comprehensive HVAC services covering heating, cooling, and air quality solutions, complete plumbing services from routine maintenance to emergency repairs, and expert electrical work ensuring your home's power and safety systems function properly. We can handle urgent repairs, new system installations, and preventive maintenance with care. As the experts who handle it all, we're your complete solution for reliable home system care.
Get professional service you can trust! Call us at (540) 900-0352 today!
Certified Excellence and National Resources
Our national brand brings unmatched buying power, securing the best equipment rates and supplier partnerships. Combined with local expertise by community experts who understand the region, we ensure fast response times and personalized service. This seamless blend of national resources and local expertise delivers exceptional value, setting us apart from other contractors.
Our Service Experts Guarantee stands behind every job with licensed, bonded, insured, and ACE-certified technicians who ensure everything is installed according to manufacturer specifications. This commitment to professional standards and rigorous certification process ensures complete peace of mind and confidence in our service quality, whether you need HVAC services, plumbing solutions, or electrical work.
Membership Plans That Protect Your Investment
Unexpected HVAC and plumbing repairs can create stress and leave you scrambling for solutions when systems fail at the worst possible times. Our membership plans provide the smart way to protect your home systems and maintain reliable performance through professional care.
Service Experts Advantage Program™: Access brand-new equipment with no down payment, complete parts and labor coverage, annual maintenance included, and priority service all wrapped into one affordable monthly payment.
Maintenance+ Membership: Maintain system reliability through regular professional care, priority service when issues arise, annual professional tune-ups, and exclusive member discounts on repairs that extend equipment life and maintain peak efficiency.
These membership options provide comprehensive system care while ensuring expert maintenance throughout the year. Join today to protect your home investment and enjoy peace of mind knowing your systems are maintained by expert hands with flexible payment options.
Serving the Surrounding Valley
With deep local roots and nearly four decades of community commitment, we've earned the trust of families throughout the Roanoke Valley. From historic Salem to downtown Roanoke, including Cave Spring, Vinton, and surrounding areas, we provide fast response times and local expertise that understands the unique needs of Valley homes. Our technicians are your neighbors, ready to help the entire community with reliable, professional service.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Heating & Air Conditioning delivers even better service by being part of Service Experts, combining 39 years of local expertise with a trusted national brand serving communities since 1996. This partnership maintains our personalized local service while giving us access to national resources and advanced training. You get the best of both worlds—local service with reliable, enterprise-level support.
Our commitment to Salem brings enhanced services and expanded capabilities to our community. Enjoy the perfect blend of local care and national support that makes us trusted home service experts.
"The plumber who arrived was not only friendly and helpful but also offered some great advice."
P
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I would definitely use Service Experts for a plumber should I need one in the future.
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C
"Prompt, super courteous, gave great answers to our questions."
J
"They did the job just the way I wanted it and were neat and clean."
D
"Responded to my quick need for AC not working with guests arriving."
R
"Can’t say enough how pleased I am with your team"
K
"So knowledgeable, helpful and overall customer focused. They not only quickly fixed my AC but patiently explained the nuances, showed me pictures of the issue/parts, provided dates of last repairs, estimated longevity and associated costs for context."
B
"An extraordinarily thorough inspection of my home's total HVAC system with all necessary repairs."
The plumber who arrived was not only friendly and helpful but also offered some great advice.
The plumber who arrived was not only friendly and helpful but also offered some great advice. Our leaky faucets were fixed efficiently and effectively.
I would definitely use Service Experts for a plumber should I need one in the future.
Jeremy was personable, polite and professional. I would definitely use Service Experts for a plumber should I need one in the future.
Prompt, super courteous, gave great answers to our questions.
Same day service for a leak is something that other plumbers don't seem to be doing. Prompt, super courteous, gave great answers to our questions.
They did the job just the way I wanted it and were neat and clean.
Greg and Michael were great electricians. They did the job just the way I wanted it and were neat and clean.
Responded to my quick need for AC not working with guests arriving.
Responded to my quick need for AC not working with guests arriving. Came the next morning and made the repair. Did not pressure for more than was needed at this time. Corey was courteous, knowledgeable and represented the company very well.
Can’t say enough how pleased I am with your team
Pat the technician was outstanding. Went the extra mile when he realized my AC unit had an odd sized capacitor. Even drove to 15 minutes to Home Depot to get the proper wiring at 9p to make the repair work. Tyler was a very professional rep for Service Experts. Can’t say enough how pleased I am with your team
So knowledgeable, helpful and overall customer focused.
Sean and Bradley were amazing! So knowledgeable, helpful and overall customer focused. They not only quickly fixed my AC but patiently explained the nuances, showed me pictures of the issue/parts, provided dates of last repairs, estimated longevity and associated costs for context.
An extraordinarily thorough inspection of my home's total HVAC system with all necessary repairs.
An extraordinarily thorough inspection of my home's total HVAC system with all necessary repairs. Finally have found a company and a gentleman Jeff I can rely on after several months of real struggle with a rival firm.