Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Strogen's Service Experts
Serving Rochester since 1977
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/26/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- Apr 12, 2026
Keeping your home comfortable, efficient, and functional shouldn’t be complicated. Strogen's Service Experts provides homeowners throughout Rochester, Dover, Somersworth, and nearby New Hampshire communities with reliable HVAC solutions designed for New England living. Proudly serving Rochester since 1977, our experienced team tailors every service to the exact needs of each local household.
Whether you need fast AC repairs during a humid summer or a heater replacement in winter, you’ll find responsive, professional support just a call away. Our home experts offer routine maintenance, new system installations, and solutions for emergency breakdowns—all with an emphasis on long-term performance and safety.
Contact us today to schedule service or discover how a local team with national expertise can simplify home maintenance.
Trusted Experts for Every Job
Our commitment to quality starts with our team of licensed, bonded, and insured professionals. Each technician is ACE-certified and follows the latest industry best practices for compliance and complete peace of mind. Using advanced diagnostics and proven repair methods, we work to resolve issues efficiently, support energy savings, and provide clear communication at every step.
With the Service Experts Guarantee—including quality installation—you can trust that your home systems are in capable hands from start to finish.
Flexible Membership Plans for Year-Round Comfort
Managing home repair costs is simple with our flexible membership plans for Dover residents. Protect your HVAC systems—while saving on repairs and maintenance—with options that fit every household.
Service Experts Advantage Program: Upgrade to new, energy-efficient equipment with no upfront cost. Enjoy coverage for parts, labor, annual tune-ups, and round-the-clock priority service.
Maintenance+ Membership: Keep your systems running smoothly with routine tune-ups, exclusive discounts on repairs, priority scheduling, and longer equipment lifespans for extended operation.
Choose the plan that works for you and enjoy convenience and reliable home system care all year.
Serving Rochester and Surrounding Communities with Dependable Solutions
Since 1977, Strogen's Service Experts has been a trusted partner for homeowners across Rochester, Dover, Somersworth, Barrington, Milton, and Farmington. Our team delivers prompt service, thorough repairs, and custom solutions tailored to the needs of each home and neighborhood.
Whether you’re facing a heating emergency in the winter or planning a home upgrade, we’re ready to help keep your home comfortable and safe, no matter the season. You can count on clear communication, responsive support, and ongoing maintenance to keep your systems working at their best.
Call (603) 633-5954 to schedule a visit from an experienced technician today.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Do you need experienced support from a widely recognized brand? What sets Strogen's Service Experts apart is our blend of local experience and national resources. We’re part of the Service Experts family, a name trusted nationwide since 1996. We bring Rochester-area homeowners the advantages of industry-leading technology, ongoing technician training, and innovative home solutions, all rooted in a commitment to the community.
From the heart of Rochester to Dover, Somersworth, Barrington, and Milton, our team knows the unique climate, building styles, and home challenges of the area. When you partner with Strogen's Service Experts, you get local expertise backed by the strength of a leading national brand.
"More things in life should be as smooth as this service call experience."
B
"Ted Tremblay and Chris Gale were professional and extremely informative of the work they did."
A
"Chris G was personable, professional, and timely with my maintenance visit."
M
"Ted and Shane came through."
J
"Ted came out on a repeat call and was very pleasant, knowledgeable, and thorough."
C
"Christopher Gale and partner were very helpful and kind."
A
"Truly an incredible experience, fantastic communication, and Ted Tremblay worked quickly and effectively."
S
"They finished putting in my new boiler in one day even though it was a long one!"
C
"For 20 years, Strogen's has been my family's go-to HVAC experts for service, maintenance, and HVAC installations."
S
"Professional, personable, and knowledgeable."
E
"Eli wrapped up the project showing me how the system works and how to get to the water panel."
K
"Kyle was pleasant, professional, and thorough!"
I
"He was very professional in conducting the cleaning and he ended up replacing an ignitor and kept me informed on what’s going on."
c
"Professional, prompt service from all the new install technicians."
N
"Kyle Smith helped us to understand how our water heater reacts to the ultra-cold weather we’ve been having."
E
"Henry was on time and very polite."
P
"Derek and Chris did a great job."
T
"Ted was very nice, professional, and knowledgeable."
S
"She was very understanding of my needs and actually let me vent without interruption and listened to me."
S
"Very professional, very friendly and knowledgeable."
G
"Ted wasn’t here long and was able to resolve the issue."
B
"Raymond was truly the best in going into our attic (very tight in space) to see the concern."
G
"All the technicians that came out were very professional and knowledgeable."
J
"Highly knowledgeable, very friendly, went the extra mile troubleshooting our system."
N
"He was punctual, polite, and efficient."
T
"Very capable, very personable."
J
"Professional, knowledgeable, and dependable—I highly recommend Chris G."
L
"Everyone I have ever spoken to is so professional and helpful, especially the technicians."
R
"Our technician Ted deserves 5 stars! He was great and got our heat and hot water back up and running."
L
"Kyle Smith came over to do our annual check-up/cleaning and was very kind and professional."
More things in life should be as smooth
Chris arrived timely, was friendly, identified and explained multiple areas of concern, answered all my questions, gave me an idea on repair costs, and followed up quickly with a written cost estimate. He even was kind to my nosey dog. More things in life should be as smooth as this service call experience. Thanks, Chris!
Two of the best oil service technicians
Had two of the best oil service technicians for annual furnace inspection. Ted Tremblay and Chris Gale were professional and extremely informative of the work they did. Would recommend Strogens along with Ted and Chris for any heating needs.
Personable, professional, and timely
Chris G was personable, professional, and timely with my maintenance visit. Had great insight on upkeep for my home. Would recommend!
Identified My Problem Within Seconds
Ted and Shane came through and identified my problem within seconds.
Very pleased with Ted’s expertise
I’ve used Strogen’s Service Experts every year for boiler maintenance and cleaning, and they’ve always been reliable.
This year, we had an issue with our boiler smelling, smoking, and discharging carbon deposits from the exhaust. Ted came out on a repeat call and was very pleasant, knowledgeable, and thorough. He went through the entire system and found a faulty control unit that was causing the problem.
He was able to source the part quickly and returned the same day to fix it. While the repair cost wasn’t ideal, I really appreciated him catching the issue early and preventing what could have turned into a no heat or hot water emergency.
Overall, very pleased with Ted’s expertise and the service provided. I’ll continue using them going forward.
Very helpful and kind
Christopher Gale and partner were very helpful and kind. They were on time and explained everything in an easy way. Love doing business with Strogens.
Truly an incredible experience
New homeowner and first time using Strogens to service our home system. Truly an incredible experience, fantastic communication, and Ted Tremblay worked quickly and effectively with incredible customer experience. Couldn’t recommend more.
Very professional service
Strogen's was very professional and worked hard to get my new boiler to the basement during the winter. Not a complaint was heard! They finished putting in my new boiler in one day even though it was a long one! I would definitely recommend them.
Our go-to HVAC experts for 20 years
For 20 years, Strogen's has been my family's go-to HVAC experts for service, maintenance, and HVAC installations. Consistently good service and response. Skilled, resourceful, personable HVAC technicians, like Kyle. Kyle identified a serious problem with our hot water heater, averting a potential disaster (thank you, Kyle!). All Strogen's expert maintenance and installation technicians are welcome in our home.
Derrek and Chris Were Terrific
Derrek and Chris were terrific! Professional, personable, and knowledgeable. I would recommend them to anyone!
Great job!
Strogen’s was hired to replace my humidifier on my HVAC system. Eli arrived on time and had a pre-installation conversation. Eli let me know how long it would take to complete the job. Eli wrapped up the project, showing me how the system works and how to get to the water panel. Great job!!
Great experience with Strogen
Great experience with Strogen - Kyle was pleasant, professional, and thorough!
Very professional technician
I had a clogged boiler and my technician was Henry Jeffrey. He was very professional in conducting the cleaning, and he ended up replacing an ignitor and kept me informed on what’s going on. He cleaned up after, and I was very happy with the job he did.
Professional, Prompt Service
Professional, prompt service from all the new install technicians. Thank you, Steve M., Ryan K., Brandan S., and Cody. Outstanding job by all.
Kyle Smith helped us understand
2026… Kyle Smith helped us to understand how our water heater reacts to the ultra-cold weather we’ve been having, and adjusted the unit for us; he also made some suggestions that we may order in future.
Everything Is Working Great
Henry was on time and very polite. He explained what he did, and everything is working great. Thank you!
Derek and Chris did a great job
Derek and Chris did a great job. Also sold me a membership, and I’m thinking about a humidifier.
Ted was very nice
Ted was very nice, professional, and knowledgeable. Plus, he didn't try to sell me anything.
She Took Really Good Care of Me
After writing my review, I called Pro Customer Service and spoke with a very nice representative, Haley, who took really good care of me and getting a service pro out to me today. She was very understanding of my needs and actually let me vent without interruption and listened to me. She informed me that she was still working on this issue after my first call. I feel bad that I gave a bad review after talking with her. I wanted to thank you for her customer service skills and making me feel like a valued customer. I hope she gets rewarded for her awesome customer service skills!
Very professional, very friendly
Ted Tremblay has serviced our furnace a few times. Very professional, very friendly and knowledgeable. For future services, we would love him to come back.
Ted was great.
Ted Tremblay came to the house to help figure out my furnace noises. He wasn’t here long and was able to resolve the issue. Ted was great and great to interact with. Shane was with Ted and was great too.
We're Always Happy with the Service
Thank you so very much for addressing our issue about our damper. Raymond was truly the best in going into our attic (very tight in space) to see the concern, as well as the other gentleman with him! We're always happy with the service we receive!
All Fixed Now
Heat went out on December 23rd and a technician was out the next day. Wound up having to order several parts which did take some time. Heat was restored prior to a very cold spell but went out again. Another technician came out and found another part had failed. He was able to get the furnace started so I did have heat. Ted returned the following week and installed the part and it's all fixed now. All the technicians that came out were very professional and knowledgeable. Thank you all very much.
Outstanding in Every Respect
Chris Gale, Strogen's tech, was outstanding in every respect. Highly knowledgeable, very friendly, went the extra mile troubleshooting our system, just a complete professional. Thank you.
5-star service this afternoon
Thank you, Kyle Smith, for his 5-star service this afternoon. He was punctual, polite, and efficient. Plus, he likes dogs, which is always a bonus!
Derek and Chris did a great job
Derek and Chris did a great job. Very capable, very personable. 5 stars.
Outstanding HVAC Technician
Chris G is an outstanding HVAC technician. His technical skills are excellent, and what really impressed me was his ability to think outside the box and solve problems others might miss. He took the time to understand the issue, explained things clearly, and delivered a smart, long-term solution. Professional, knowledgeable, and dependable—I highly recommend Chris G.
Once again, Strogens came to the rescue
Once again, Strogens came to the rescue on a snowy Sunday afternoon. We had a frozen pipe that fortunately didn’t burst, but they left us a couple of space heaters. Everyone I have ever spoken to is so professional and helpful, especially the technicians. And as a sidenote, the service agreement is so worth it!
Our Technician Ted Deserves 5 Stars
Our technician Ted deserves 5 stars! He was great and got our heat and hot water back up and running. We were not happy with calling for emergency service. It was brutal cold and we waited 2 days with no heat. Even Ted said that was unacceptable. We were under warranty, too.
My experience with Strogens is top notch
My experience with Strogens has always been top notch. Kyle Smith came over to do our annual check-up/cleaning and was very kind and professional and answered any questions I had.
