Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Feb 5, 2026
- Feb 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
R
"They got the job done in good time. Their work was neat."
A
"We really like their professionalism and expertise."
"Kept me informed while working to get everything up and running in advance of a big winter storm."
Y
"Fixed my water issue and offered me a service plan."
S
"Great service, I couldn’t have asked for anything better."
S
"Technician was knowledgeable and kept me informed about his findings."
S
"Our technician was able to fix our heating system without replacing any parts."
T
"Tech was very knowledgeable, friendly, professional."
A
"AJ arrived within the planned schedule and completed the work in one hour."
N
"Appreciate the honesty and, of course, paying less!"
R
"Rodarie was great and gave a detailed analysis."
G
"A complex problem that Ryan Cechvala was able to solve thoroughly and kindly!"
K
"Cody was able to diagnose and locate my hot/cold mixing valve issue amazingly fast."
A
"Tech took his time to explain what was happening with my water heater."
M
"Tech was on time, professional and provided a finished report of the status of the heating system."
T
"He worked so hard to solve our issue. He was very kind."
D
"He fixed a problem of air in our heating system and did a thorough inspection of our boiler."
C
"Very professional and thorough service."
K
"He was prompt, polite, and informative."
A
"Adrian Brown was thorough and fast. He answered all my questions."
K
"Toussaint did a great job and was courteous."
D
"The technician was polite, neat, professional and worked to identify and resolve the problem."
K
"Kristopher was fantastic explaining what’s good and bad for HVAC."
J
"Prompt, efficient and friendly."
N
"Morris was outstanding and very professional."
M
"He was kind and polite and patient throughout the visit."
S
"He performed the service on our water heater quickly and efficiently."
Kurt and his co-worker did an excellent job.
Kurt and his co-worker did an excellent job. They got the job done in good time. Their work was neat. When he finished, he completely described our new system and answered all of my questions.
Professionalism and Expertise
We have been working with Cropp Metcalfe for a couple of years, and we really like their professionalism and expertise. Technician Kellen Bluestein visited our house after a snowstorm (not fun to have a furnace problem when it is 10 degrees outside), and they came right away. Truly appreciated Kellen's knowledge and insights on what could be done to fix our issue.
Great in All Respects
Great in all respects - a very nice and smart guy. Responded in very difficult weather.
Adrian Provided Exceptional Service
Adrian provided exceptional service, embodying professionalism and demonstrating a wealth of knowledge. Such exemplary service warrants recognition.
Very Friendly and Professional
The tech was very friendly and professional. They were diligent and the work was completed quickly.
Kellen Did a Great Job
Kellen did a great job. Kept me informed while working to get everything up and running in advance of a big winter storm. Great work. Thanks.
Very Professional and Kind
Very professional and kind. Fixed my water issue and offered me a service plan to save on some additional work I need done.
Great service
I had an appointment on a Saturday morning at 8 a.m. The technician came out 20 minutes early and diagnosed the issue, and my heat was fixed by 8:30. Great service, I couldn’t have asked for anything better.
An overall excellent service experience.
Technician was knowledgeable and kept me informed about his findings. He told me that he would order the necessary part and I would receive a call about scheduling the installation. An overall excellent service experience.
He Fixed Our Heating System
On his initial visit, our technician was able to fix our heating system without replacing any parts. He did lots of testing and ended up adjusting the speed of the pumps, which solved the problem. The visit cost $115, which is the base price of an initial home visit.
Very knowledgeable, friendly, professional
Tech was very knowledgeable, friendly, professional. He fixed the problem very quickly.
AJ arrived within the planned schedule
AJ arrived within the planned schedule and completed the work in one hour. He also re-arranged the piping for the expansion tank to better fit in the space close to the water heater.
Courteous and quick
Courteous and quick! Also mentioned beforehand that I’d probably need a new humidifier pad, but said the current one was still in good shape afterward. Appreciate the honesty and, of course, paying less!
Rodarie was great
Rodarie was great, double-checked things to ensure I got correct information, and gave a detailed analysis. Thank you!
A great, great experience
It was a great, great experience - a complex problem that Ryan Cechvala was able to solve thoroughly and kindly! We’re VERY appreciative, thank you!
Total Professional
Cody was able to diagnose and locate my hot/cold mixing valve issue amazingly fast. Total professional. Thanks, Cody.
Very thorough and polite service
Very thorough and polite service. Tech took his time to explain what was happening with my water heater. Honest assessment c
On time and professional
Tech was on time, professional and provided a finished report of the status of the heating system. He included information about current performance as well as system age considerations. Nicely done!
Hungh Cin Was Incredible and Diligent
Hungh Cin was incredible and diligent. He did not give up. He worked so hard to solve our issue. He was very kind. We are grateful to have heat in the house again! 🔥🔥🔥
Very polite, knowledgeable, and professional
Raphael was very polite, knowledgeable, and professional. He fixed a problem of air in our heating system and did a thorough inspection of our boiler.
Very happy with his service.
Great service!
Great service! Very professional and thorough service deserving 5 stars!
Prompt, Polite, and Informative
Cody came out to service my non-functioning hot water heater. He was prompt, polite, and informative.
Adrian Brown was thorough and fast
Adrian Brown was thorough and fast. He answered all my questions. My kitchen drain was cleared, so I'm satisfied. Very friendly guy.
Toussaint did a great job
Toussaint did a great job and was courteous and professional.
Technician Was Polite and Professional
We had a thermostat that was intermittently not working. The technician was polite, neat, professional and worked to identify and resolve the problem.
Kristopher was fantastic
Kristopher was fantastic explaining what’s good and bad for HVAC. He is very professional!
Paul C was fantastic!
Paul C was fantastic! Prompt, efficient and friendly. He took the time to explain what he was checking and adjusting as he went and had everything sorted quickly!
Morris was outstanding
Morris was outstanding and very professional. I had total confidence in his work. He was here when he said he would be and I would highly recommend him.
He Was Kind, Polite, and Patient
Our technician Hector worked so hard on our issue. He was kind and polite and patient throughout the visit.
AJ is a terrific technician
AJ is a terrific technician. He performed the service on our water heater quickly and efficiently. Highly recommend.
