Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the worldâs largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like Itâs Our Own
Service Experts stands apart by caring for every customerâs home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitudeâmaking homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
Weâre moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homesâtoday and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? Thereâs an expert for that.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26â5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Mar 31, 2026
- May 26, 2026
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- May 16, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 â 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: Weâre the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
B
"Michael Mullins did a fantastic job servicing our AC unit for this coming summer."
B
"My service guy, Stan, was very professional and provided me with a great deal of knowledge about the unit."
D
"He showed up on time, got right to work, and when finished, explained everything he had done thoroughly."
T
"The technician, Kenneth Wooten, went above and beyond."
J
"Very polite. I strongly recommend."
R
"Very professional and made sure all questions were answered."
H
"Excellent quality service. Two professional and kind servicemen came to install a new Lennox air conditioner for my house."
J
"He even checked out the cold air return at our request due to issues we were having."
M
"He was fast, clean, extremely knowledgeable, and did a wonderful job."
R
"Mike Mullins, my Service Expert, was very professional."
T
"Miles and Stan did one hell of a job."
P
"Very professional and polite."
G
"Stan the man Foss was not just professional and kind, his knowledge was impressive."
S
"Same-day service. On time. Incredibly friendly and helpful!"
J
"He was professional, quick, and took time to explain the system and features."
k
"He was prompt, pleasant, and well-spoken."
j
"Latiam and Alex did an amazing job servicing our furnace."
M
"He did an amazing job and is such a nice guy!"
M
"He was very thorough and explained everything."
B
"Stan is the best; he is my favorite service man."
D
"We found her to be knowledgeable and efficient as well as pleasant to work with."
J
"She uncovered some things that previous inspections missed."
M
"Latiana and Chris were promptly on time, courteous, professional, and swiftly ensured our furnace was tuned up and ready to go."
D
"Stan did an excellent job with the maintenance checkup on my tankless hot water heater and water softener."
8
"Impressed with his customer service and professionalism."
M
"Despite the hot and tight spaces where the in-house units were located, he completed the work professionally."
J
"Chris Merz and Shawn Chaute were great! Very professional and thorough."
R
"Very, very nice. Very, very professional. He cleaned my outside unit like brand new!"
R
"Shawn was very efficient and thorough in fixing our AC on a holiday."
c
"He helped me understand my system and was very helpful."
Did a fantastic job
Michael Mullins did a fantastic job servicing our AC unit for this coming summer. Let us know of any issues and did not pressure us to get them fixed.
Very professional and efficient
I had a tankless unit installed two years ago. A part in the unit became defective, and my hot water stopped working. After evaluation, Stevenson replaced my unit the next day. My service guy, Stan, was very professional and provided me with a great deal of knowledge about the unit. He was very efficient and did a great job. Thanks, Stan, for getting my family taken care of in a timely manner.
I couldn't have asked for anything more
Michael Mullins, the technician, called and gave me a 50-minute warning for an HVAC maintenance visit. He showed up on time, got right to work, and when finished, explained everything he had done thoroughly. He also asked me if there was anything else he could do. He was courteous throughout the visit. I couldn't have asked for anything more.
Very thorough and polite
I asked to have my furnace filter replaced. The technician, Kenneth Wooten, went above and beyond. He did a furnace inspection and A/C inspection. He removed the cover on the A/C unit and cleaned inside! Very thorough and polite!
Very polite, I strongly recommend
Kenneth Wooden came out and took his time on my furnace and air conditioner. Very polite. I strongly recommend.
Very Professional and Very Good Service
Latiana serviced our AC yesterday. We have Advantage Service and she replaced both the filter and ultraviolet light. She did a complete check with pictures. She also cleaned the cooling fins on the AC unit. Very professional and made sure all questions were answered. Very good service.
Excellent quality service
Stevenson, the excellent quality service. Two professional and kind servicemen came to install a new Lennox air conditioner for my house. Thank you. Highly recommend for Stevenson HVAC service.
Michael Mullins arrived on time
Michael Mullins arrived on time to maintain our A/C. He replaced a part and checked things over. He even checked out the cold air return at our request due to issues we were having. He was very polite. We did notice a piece of wire that was left and a little dirt left in the utility closet after he departed.
San was great!
San was great!
He was fast, clean, extremely knowledgeable, and did a wonderful job. Our shower is now perfect.
Thank you, we will call again.
Mike Mullins Was Very Professional
Mike Mullins, my Service Expert, was very professional and did a great job of servicing my furnace with a tune-up.
Miles and Stan did one hell of a job.
Miles and Stan did one hell of a job. We'll use them again.
Very professional and polite
Michael Mullins was here to check my AC and furnace. First time of having him do our service. Very professional and polite.
Stan the Man Foss Was Professional and Kind
Stan the man Foss was not just professional and kind, his knowledge was impressive. He knows his work. Thanks đ.
Their service is consistently EXCELLENT!
Hello! I had a visit yesterday from Stevenson Service Experts...
Latiana M. and Alex J. came to the rescue to repair my HVAC. Same-day service. On time. Incredibly friendly and helpful! Even got multiple pro tips from Latiana on how to extend the life of my unit - how cool is that!?!? Really, really good people!!! And this may sound trivial (but it's not!), they even put on booties upon entering our home - I loved that, especially since we don't wear shoes inside. They've done work for us before... so I can tell you with authority that their service is consistently EXCELLENT!
Thank you!
Dan Just Completed a Humidifier Install
Dan just completed a humidifier install. He was professional, quick, and took time to explain the system and features.
Impressed With R.J. and His Work
R.J. was my tech for my seasonal tuneup. He was prompt, pleasant, and well-spoken. I was impressed with him and his work.
Latiam and Alex did an amazing job
Latiam and Alex did an amazing job servicing our furnace, on time and very detailed.
He did an amazing job
A big thank you to Kenneth Wooton. He did an amazing job and is such a nice guy!
Very thorough and professional
Michael Mullins came out to inspect my HVAC system. He was very thorough and explained everything. We appreciate his professionalism. Thanks, Mike!
Stan is the best
Stan is the best; he is my favorite service man. You treat him right. Don't lose him.
Knowledgeable and efficient
We recently had our heat pump inspected by Latiana McWorter as part of our maintenance agreement. We found her to be knowledgeable and efficient as well as pleasant to work with. She made an adjustment to calibrate our thermostat that was reading 2° off and gave us some other useful tips about our system. We would recommend her and will request her for our next appointment.
She Was Great
Our furnace inspection & maintenance was recently completed by service technician Latiana McWhorter. She was great. She was polite, thorough, and explained things in easy-to-understand terminology. She uncovered some things that previous inspections missed. And when she wasn't sure about something, she didn't fake it. She acknowledged her uncertainty and called up an associate who could answer my questions. We definitely welcome her back for future service.
Prompt, Courteous, and Professional
Latiana and Chris were promptly on time, courteous, professional, and swiftly ensured our furnace was tuned up and ready to go for the winter and years to come. Many thanks, you two!
Stan did an excellent job
Stan did an excellent job with the maintenance checkup on my tankless hot water heater and water softener. Thank you, Stan!
Impressed with his customer service
Needed service on HVAC system. Kenneth Wooten was the service provider. Impressed with his customer service and professionalism. I would highly recommend Stevenson.
He completed the work professionally
We have used Stevenson Service Experts for several years now. Robert Roquemore was our technician today and he was excellent. He called to let me know he was on his way. When he arrived I told him we had 3 air conditioning units. He was told by the office that he would be working on one, but he completed the annual inspection on all 3 units. He even replaced an ultraviolet light which had burnt out. Despite the hot and tight spaces where the in-house units were located, he completed the work professionally. He was polite, understanding, and explained his findings.
My only complaints would be with the inconvenience of having to reschedule the air conditioning check-up three times. Although the receptionists on the phone are always polite and patient, it was frustrating having to wait for the technician who could not come that day and have to reschedule so many times.
Very professional and thorough
Chris Merz and Shawn Chaute were great! Very professional and thorough. They also didn't use any scare tactics to try and get me to fix something that wasn't really broken - this has happened to me once in the past with a different employee at Stevensons who came out for routine maintenance - that serviceman tried telling me that I needed a whole new furnace, said that it was leaking carbon monoxide, but when I got a 2nd/3rd opinion, I was told that there was absolutely nothing wrong with my unit.
I Was So Very Pleased With Technician Dylan
OMG!!! I was so very pleased with the technician Dylan. Very, very nice. Very, very professional. He cleaned my outside unit like brand new!!! I want Dylan to come back as my technician. It is hard to find excellent and professional people nowadays! Thank you Stevenson Service Experts for sending Dylan. đ
A True Professional
I would recommend Technician Shawn Chute. Shawn was very efficient and thorough in fixing our AC on a holiday. A true professional! Shawn deserves TEN STARS!
Dylan was great.
Dylan was great. He helped me understand my system and was very helpful. He is great!
