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New offers for Spring! Find Your Local Store and Learn More!

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system

    Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.

    Offer valid 3/16/26–5/26/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
  • Limited
    Time
    Offer!
    $0 HVAC diagnostic for Maintenance+ members

    Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.

    Promotion valid for service visits occurring 3/16/26 – 4/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Apr 30, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • $20 Off Repairs

    For New Customers Only

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Seniors 65+ Save 10% on Service Repairs

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Not applicable to equipment replacement or maintenance. Coupon must be presented at time of service. Valid for repairs only.
  • $100 Off Stratos Aire Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Unlimited Purified Water for Only $33/month

    That’s around $1/day!

    Cannot be combined with other coupons or specials. Terms and conditions apply. Coupon must be presented at time of service. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $100 Off Any Soft Water System

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • $50 Off Garbage Disposal Replacement

    Thank you for being a valued customer!

    Offer is only valid when using Dukes supplied units and cannot be used in conjunction with other discounts. Terms and conditions apply. Coupon must be presented at time of service.
  • $200 Off Heat Pump Water Heater (A.O. Smith or Bradford White) and Up to $2,500 in Rebates Valid on Heat Pump Water Heater (A.O. Smith or Bradford White)
  • $89 Whole Home Plumbing Inspection

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • 10% Off Tankless Water Heater Installation

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Water Heater Advantage Program

    As low as $61.00 + tax for traditional Tank Water Heater Lease & Tankless Water Heater as low as $98.00 + tax. PLUS 10 Year Warranty on Water Heaters.

    Cannot be combined with other coupons or specials. Terms and conditions apply. Coupon must be presented at time of service. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Water Heater Flush and Water Heater Inspection

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Miliary Save 10% on Service Repairs

    Thank you for your service and for being a valued customer!

    Please show valid miliary ID. Cannot be combined with other coupons or specials. Not applicable to equipment or maintenance. Coupon must be presented at time of service. Valid on repairs only.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • B
    "I appreciated the clear explanations and reasonable pricing on my repairs!"
  • M
    "They have always been responsive and their technicians go above and beyond during their service and maintenance calls."
  • N
    "We appreciated Glenn’s friendly, professional demeanor."
  • L
    "Mario did a fabulous job to take care of my air conditioner."
  • B
    "Great communication from the team before summer."
  • P
    "Dukes of Air came out and checked everything out!"
  • D
    "The tech Paul was professional and took great care of us!"
  • A
    "Andre arrived on time and was extremely professional throughout the visit."
  • P
    "There were no surprises along the way and the job was completed professionally."
  • J
    "Andre did a great job in finding the problem and explaining what needed to be done."
  • C
    "Andre did a great job and my AC is more efficient now."
  • T
    "The installation team was clean and represented the company highly. My wife and myself are extremely happy."
  • S
    "Martin is quick in response."
  • C
    "Orlando was knowledgeable, answered all of my questions thoroughly, and made the whole process easy."
  • C
    "Matthew was awesome with educating me on things about my house and answered any questions I had."
  • J
    "Fast response and quality work at good prices."
  • P
    "Decades of experience and explains all aspects of the job in terms we could understand."
  • S
    "Super knowledgeable and made things easy to understand."
  • T
    "Great customer service and no fluff or BS stuff to try to sell you on."
  • C
    "Love working with them! Great service and great prices."
  • D
    "Customer service is awesome and their techs are knowledgeable, patient and professional."
  • L
    "He’s very professional and takes pride in his work."
  • J
    "Their tech took the time to do a quality job on my HVAC service and provided great feedback."
  • S
    "They were on time, professional, and super helpful."
  • N
    "He took the time to show us what was going on and explain how he was going to fix it."
  • R
    "Very thorough, kind, and helpful."
  • s
    "Always on time and do a great job."
  • M
    "They are knowledgeable, efficient, and have good pricing."
  • S
    "Ricky O. was great. He answered all of the questions I had, went about his business, and was done."
  • G
    "The replacement was done professionally and my kitchen was back to functional in no time."
Very easy to work with
Don explained what the problem could be in terms I could understand. He explained why my problem was difficult to diagnose. He recommended a repair. I also had another issue—wanted to move a shower valve. He explained that and quoted it. I appreciated the clear explanations and reasonable pricing on my repairs! Thank you, Dukes of Air Plumbing! Also, the office followed up quickly to make an appointment to do the work! Very easy to work with, and I appreciated that!
We Have Been So Happy With Our Service
Update: After years of relying on Dukes of Air for all our AC/Heating needs, I just have to give another shout-out to this company. They have always been responsive, and their technicians go above and beyond during their service/maintenance calls. An example includes when one technician, when learning that one of our kids has asthma, made recommendations regarding specific air filters and methods we could use to have cleaner air. Additionally, another technician took the time to give in-depth responses to all our questions when there were issues with our condensation line (he also fixed the issue). Also, another technician noted during our tune-up that we were keeping two bedroom doors closed and explained how we should keep these open to improve airflow throughout the house. Yesterday, Ricky O (the technician who came by for our seasonal tune-up) was just as outstanding as our other technicians. In addition to doing a thorough inspection of the unit, he took the time to address my concerns about some dust I'd seen coming from the vents as well as made suggestions about us hosing off the outside unit more often. We are so appreciative of Ricky and all the other technicians (Ace, Jeremy, Glenn, Michael, Jordan, Andre, Chris, Zach, Marcos, and Scott), as well as the other techs and staff from Dukes of Air we have worked with over the years. Wonderful company! **** We have been so happy with our service from Dukes of Air. In addition to doing an outstanding job installing our new air conditioner, they have always promptly responded to any service requests. Last night we had the unfortunate experience of having a rat fall into our outdoor air-condition unit. I called Dukes of Air this morning, and they immediately made an appointment for us today. Kyle from Dukes of Air called when he was on his way and upon arrival cleaned out our AC and checked over everything to make sure it all worked perfectly. He didn't even charge for the call, as he went ahead and did a full service tune-up since we were due for one anyway. Thank you, Kyle and Dukes of Air.
Great Service
Thank you for your great service. We appreciated Glenn’s friendly, professional demeanor. He did a great job.
Mario did a fabulous job
Mario did a fabulous job to take care of my air conditioner. It was timely. He was extremely knowledgeable and I’ll be calling them for maintenance from now on. Thank you so much for a job well done.
Great communication from the team
Great communication from the team when having my heat/AC checked before summer.
Ace was friendly and professional!
Dukes of Air came out and checked everything out! Ace was friendly and professional! Highly recommend!
Always Had a Great Experience
Have always had a great experience. The tech Paul came by and was professional and took great care of us!
Extremely professional throughout the visit
Andre arrived on time and was extremely professional throughout the visit. He patiently explained exactly what was wrong with my AC unit, quickly diagnosed the issue, and had it repaired in no time. I’m very impressed with the service and would happily recommend Arizona Dukes of Air to family, friends, or anyone needing reliable AC repair.
Highly recommend and thank you Don.
My family recently purchased our house 5 months ago and just recently experienced issues with our water heater. We called Dukes of Air since they serviced the unit in 2023. Don called and came out to diagnose and identified that a small leak caused a short in our existing 50-gal water heater. Don was able to quickly identify the issue and provided us multiple replacement options. He was knowledgeable and able to answer all my questions. We decided to upsize the unit to a light commercial grade 80-gal unit based on our usage, and Don was able to procure and install the brand new unit 2 days later at the pricing and discounts we discussed. There were no surprises along the way and the job was completed professionally. Highly recommend and thank you Don.
Highly recommend AZ Dukes
Andre did a great job in finding the problem and explaining what needed to be done. I highly recommend AZ Dukes.
Andre did a great job
Just updating my review from a month ago to add that Andre did a great job and my AC is more efficient now. He discovered an issue with the initial installation, which had occurred before I bought the home. Hopefully this keeps up, but I’ll definitely call on them again. Andre deserves a raise.
From beginning to end, fantastic job
Kody, Zack, Luis, and Robert. From the beginning to the end the process was fantastic. Robert, thank you for your time and patience explaining the different options. Not trying to sell us only the expensive unit. Great explanation on the pros and cons. Clear communication. Thank you. The installation team was clean and represented the company highly. From the beginning to end, fantastic job. They would stop and answer our questions and did exactly what they told us they were doing. Cleaned job site and made sure we were happy. 9 hours non stop. Excellent job, gentleman. My wife and myself are extremely happy. Also, the staff Tiffany, thank you; great communication, scheduling, and information. Recommend this company highly for A C services. Tim
Work is so professional!
Martin is quick in response; work is so professional! Love it!
Service was prompt and efficient
Service was prompt and efficient. Orlando was knowledgeable, answered all of my questions thoroughly, and made the whole process easy. I’d be happy to use their services again for future maintenance.
Every Tech Has Been Great
Every tech I had come to the house has been great to work with. I recently had Matthew over, and he was awesome with educating me on things about my house and answered any questions I had.
Fast response and quality work
Fast response and quality work at good prices. Definitely recommend.
Mike is the absolute best!
Mike is the absolute best! Decades of experience and explains all aspects of the job in terms we could understand. Very nice, polite, and caring.
Justin, my technician, was great
Justin, my technician, was great to work with! Super knowledgeable and made things easy to understand. Showed me pictures throughout the process and made me feel comfortable with the services being performed. Highly recommended!
Great Customer Service
Great customer service and no fluff or BS stuff to try to sell you on. Very detailed and very professional!
Great service and great prices
We've had Dukes of Air come out a few times for our AC. Love working with them! Great service and great prices. Wish we used them from the start when we got our new build house years ago. Ricky O was our technician today. Arrived on time and he's super friendly! He clearly explains issues and gives advice on how to help the system work better.
This company really delivers!
This company really delivers! Customer service is awesome and their techs are knowledgeable, patient and professional. Switched to them from the builder’s HVAC company after six years and know we made the right decision. Thankful we found Dukes of Air to service all our HVAC needs.
Ricky O is always the absolute best
Ricky O is always the absolute best! He’s very professional and takes pride in his work. He’s the one that I always ask for!
They've Earned My Trust
Their tech took the time to do a quality job on my HVAC service and provided great feedback. They've earned my trust. If they stay like this, I will remain their devoted customer and gladly recommend them to others.
We are very happy with Dukes of Air
Anthony and his partner arrived at our home and did a wonderful job. They were on time, professional, and super helpful. We are very happy with Dukes of Air.
Cory was wonderful!
Cory was wonderful! He took the time to show us what was going on and explain how he was going to fix it, then promptly followed through. We are very happy with the work he did.
He was excellent
Ricky came for our checkup. He was excellent. Very thorough, kind, and helpful. A great employee for Dukes!
Always on Time and Do a Great Job
Always on time and do a great job, service keeps in contact and schedules early for next time.
Dukes did a great job
Dukes did a great job. They are knowledgeable, efficient, and they have good pricing. Highly recommend.
We definitely found a new AC company!
Ricky O. was great. He was only here about 45 minutes to do a PM. He answered all of the questions I had, went about his business, and was done. Everything about our system was well documented so they have all our info if we have any issues in the future. We definitely found a new AC company!
AZ Dukes Is Definitely My Go-To Plumber
Ray came to the house promptly, with the replacement garbage disposal right in the truck. Ray is the kind of person you like right off. The replacement was done professionally and my kitchen was back to functional in no time. AZ Dukes is definitely my go-to plumber. And yes, I recommend them to anyone who needs the best, most professional company for plumbing service.
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Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.