Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Falso Service Experts
Serving Syracuse since 1882
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Caring for your home’s critical systems shouldn’t be overwhelming—or unpredictable. Falso Service Experts offers reliable HVAC, plumbing, and electrical services throughout East Syracuse, Fayetteville, Liverpool, DeWitt, and the surrounding communities. We’ve been helping homeowners in Syracuse maintain safety and comfort since 1882 with practical and efficient support for every season.
Whether repairing your AC mid-summer, resolving plumbing issues, or updating electrical work, our experienced team is ready to help. We handle scheduled maintenance and fast-response repairs, focusing on dependable performance and long-term value.
For reliable service and experienced guidance, call (315) 544-3552 to make an appointment today.
Professional Service with a Personal Touch
Every home visit begins with a trained and certified technician who understands your specific needs. All of our team members are licensed, insured, and ACE-certified, bringing proven techniques and modern diagnostics to every job.
We communicate clearly, provide straightforward pricing, and complete the work with minimal disruption. For added peace of mind, you're also covered by the Service Experts Guarantee, which includes quality workmanship. Falso Service Experts is here if you're scheduling a seasonal tune-up or need help in a pinch.
Membership Plans That Keep Things Simple
Owning a home means unexpected issues are bound to happen. With our membership options, you can stay ahead of major repairs and maintain your systems without the guesswork. Designed for East Syracuse homeowners, our plans help make managing home care easier and more affordable.
Service Experts Advantage Program™: Upgrade to energy-efficient HVAC systems with no upfront costs. Plans include full coverage for parts, labor, annual tune-ups, and priority scheduling whenever you need it most.
Maintenance+ Membership: Keep vital systems working as they should with annual service, repair discounts, and preferred appointment windows—all geared toward more efficient and longer-lasting equipment.
Pick the plan that suits your home and let our experienced team take the stress out of system upkeep.
Supporting the East Syracuse Community Since 1882
For more than 140 years, Falso Service Experts has worked with homeowners across East Syracuse, Fayetteville, Manlius, DeWitt, Cicero, and nearby areas. We’ve built long-standing relationships by helping families with heating and cooling repairs, plumbing problems, electrical updates, and planned replacements.
Our broad service offerings and responsive team are here to help, year-round, through everything from winter cold snaps to summer heatwaves. Your home’s comfort and function matter, and we’re here to help you keep both on track.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Backed by National Resources, Rooted in the Syracuse Area
Choosing the right service provider matters—especially when it comes to your home. With Falso Service Experts, you get the care of a local team backed by a trusted national brand. As part of the Service Experts family—serving customers across North America since 1996—we deliver leading technology, up-to-date technician training, and trusted access to the latest in HVAC, plumbing, and electrical systems.
From East Syracuse to Fayetteville, Liverpool, and surrounding neighborhoods, we understand the area’s homes, infrastructure, and seasonal challenges. When you work with Falso Service Experts, you’re not just hiring a technician—you’re partnering with a dependable service provider backed by a proven national network.
"The customer service from my tech Jadon was top notch; he explained everything in detail and was a pleasure to work with."
P
"Falso responded within a few hours. They diagnosed the problem and presented my options. They were very clear and concise."
D
"Knowledgeable, courteous readiness and efficiency."
R
"Jadon was great! He was very knowledgeable and upfront about what he thought was the issue."
D
"He took the time to explain everything he did."
J
"Anthony was efficient, fast, friendly, and there were no problems!"
T
"Very competent service troubleshooting and fixing circulation problems in my baseboard heat."
L
"Very informative—diagnosed the problem and explained our options."
J
"On time and professional."
T
"Lenny was very respectful, knowledgeable, and professional. He was on time and finished his work quickly."
T
"My wife and I can't say enough about the technical skill and professionalism of these two gentlemen!"
R
"The technician was timely and explained what he did, that everything was good."
L
"The service team that provided electrical service was professional and efficiently got my power restored."
A
"We were without power for 16+ hours and they had us up and running quickly."
N
"Very professional, showed me the issues, and explained what was wrong."
S
"Luis was great! Friendly, knowledgeable, and kind."
S
"Very respectful and efficient."
A
"Great and fast service. My heat works like new."
G
"Helped me understand the problem and what to do going forward."
C
"Excellent service. Both were very prompt and personable."
R
"Very professional and an all around good experience despite the unfortunate way that it started."
J
"He was prompt and professional."
J
"Joshua arrived when he said he would."
M
"Friendly staff and they offer fair and transparent pricing."
A
"He was professional, friendly, and thorough; I definitely look forward to calling on Lenny in the future, if needed."
s
"The tenants said the plumber was knowledgeable, did a great job, and left the work area clean."
G
"Luis Alvarado did a great job of diagnosing the problem with our tankless hot water heater."
D
"Very courteous and thorough."
L
"Joshua was very professional and very, very helpful!"
J
"Dominick and his partner did an amazing job."
Customer service from my tech Jadon was top notch
I was in a tough spot in the middle of winter, and Falso came and fixed my issue, but the customer service from my tech Jadon was top notch. He explained everything in detail and was a pleasure to work with.
Falso HVAC was a lifesaver
Falso HVAC was a lifesaver.
I called at 6 a.m. on a Saturday (the coldest day of the year). My furnace was not working.
Falso responded within a few hours. They diagnosed the problem and presented my options. They were very clear and concise.
I needed a new furnace!
They were able to schedule the install for the following Monday.
Seth Carr was at my house by 9 a.m. and did a great job installing and explaining the features. Very professional!
I would highly recommend Falso to anyone I know.
Pat Monan
Always a Top-Rate Experience
Knowledgeable, courteous readiness and efficiency. Always a top-rate experience. Thank you!
Highly recommend!
Jadon was great! He was very knowledgeable and upfront about what he thought was the issue. He ran all over trying to find the part we needed. Highly recommend!
Lenny was great
Lenny was great. He took the time to explain everything he did. Thank you.
Anthony Is Awesome!
We called as we were not getting any hot water. Anthony responded and was there within a half hour. Problem diagnosed quickly and he gave us our options. New heater installed that day! Anthony was efficient, fast, friendly, and there were no problems! Anthony is awesome!
Very Competent Service
Very competent service. Troubleshooting and fixing circulation problems in my baseboard heat was impressive but not surprising, as Falso service has always met or exceeded my expectations.
Very Informative and Helpful
Very informative—diagnosed the problem and explained our options. They are going above and beyond to get us heated as soon as possible!
On time and professional
On time and professional. Notified me of a small issue that should be taken care of in the future.
Very respectful, knowledgeable, and professional
Lenny was very respectful, knowledgeable, and professional. He called to tell me he was minutes away. He was on time and finished his work quickly. I would give the same rating and comments to all of the techs and administration personnel that I've encountered over the years since they first installed the new furnace and A/C unit in 2019. Thank you, Falso!
Exceptional Electrical Tradesmen
Jesse and Raneer arrived to address an electrical safety issue that we had encountered. My wife and I can't say enough about the technical skill and professionalism of these two gentlemen! Jesse troubleshot the problem in record time and then installed the replacement parts to correct the cause of the failure. Additionally, he provided invaluable information on the status of our home "electrical health" and supplied a number of actionable recommendations. These technicians are exceptional electrical tradesmen. Falso seems to attract the best, and this instance/service call was evidence of that impression! We are past clients of Falso, and this appointment only reinforced our belief that there is no other firm to call for the variety of services offered.
Technician Was Timely
The technician was timely and explained what he did, that everything was good. He was here to do the annual maintenance on the furnace. We have the Advantage Program.
Professional Electrical Service Team
The service team that provided electrical service was professional and efficiently got my power restored. I would recommend Jesse and Rayner if you encounter a problem.
Jesse and Rayner were great
Jesse and Rayner were great. We were without power for 16+ hours, and they had us up and running quickly. I appreciate their professionalism and efficiency. I would recommend these gentlemen if you are ever in need of service.
Jesse Beebe was amazing!
Jesse Beebe was amazing! Very professional, showed me the issues, and explained what was wrong. Can’t recommend enough.
Luis was great!
Luis was great! Friendly, knowledgeable, and kind. Installed a new sump pump for us in no time when ours failed. We needed an emergency call for it and no one else could get to us until the next day. Falso came out that same night. Very grateful!
Lenny from Falso did a terrific job
Lenny from Falso did a terrific job. Very respectful and efficient. He did a great job of informing us of our issues and recommending the corrective actions.
Great and fast service
Great and fast service. Nashiem provided a great service. My heat works like new. So satisfied with the service. Thank you so, so much, Falso.
Helpful, knowledgeable, and proficient
Jamie was helpful, knowledgeable, and proficient. Helped me understand the problem and what to do going forward. Many thanks! 🙏
Excellent service
Maintenance work for heat and hot water tank. Excellent service. Both were very prompt and personable.
Very professional and all around good
Despite Nashiem’s and my best attempts to get him unstuck from my driveway (sorry!), he was able to come in and diagnose my issue quickly and efficiently while we waited for his tow. Very professional and an all around good experience despite the unfortunate way that it started. Thank you, Nashiem!
Prompt and Professional Service
Ben came out and assessed our boiler and DHW. He was prompt and professional.
Great service
Joshua arrived when he said he would and took care of the issue with the furnace in short order. Great service.
Friendly Staff and Fair Pricing
Friendly staff and they offer fair and transparent pricing. Falso will be my go-to now with any HVAC maintenance!
Professional, friendly, and thorough
Lenny Guenov was my service technician who arrived much earlier than the scheduled 2:00 to 5:00 for my preventive maintenance appointment. He was in and out within a half hour. He was professional, friendly, and thorough; I definitely look forward to calling on Lenny in the future, if needed. Thank you again.
Great service!
Our rental house in Syracuse, NY needed a new hot water heater the day after a major snowstorm. It was taken care of the same day I called. The tenants said the plumber was knowledgeable, did a great job, and left the work area clean. Great service!
Did a Great Job Diagnosing the Problem
Luis Alvarado did a great job of diagnosing the problem with our tankless hot water heater and executing the right fix. As always, he was professional and polite.
Very courteous and thorough
Very courteous and thorough. Two were gentlemen and did a good job!
Excellent service
Excellent service. Joshua was very professional and very, very helpful!
Dominick did an amazing job
Dominick and his partner did an amazing job and got our new furnace in without any issues.
